KanhaTech JioPay 2800 User manual

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
!
Caution:
Use only the charging cable or accessory provided in the box
to avoid losing warranty.
Tip:
The rating input (for battery charge function):5V, 2000mA.
-LED and Buzzer Indicators
Power On
Charging with Power Off
Charging Complete with Power Off
Charger Plugged In / Out
Charger Plugged Out
MSR Detect
ICC Detect
NFC Detect
Timeout
Bluetooth Connected
Sleep
Wakeup
Power Off
Beep Once
Beep Once
Beep Once
NA
Beep Once
Beep Once
INDICATORS
DEVICE STATE LED Buzzer
Keypad On
Red LED On
Green LED On
Keypad On
Keypad On
NA
NA
NA
NA
Keypad Off
Turns On Keypad LED
Turns On Red LED
NA
Keypad backlight Off
Keypad backlight On
Beep Once
Fast Beep Thrice
Beep Once
NA
Beep Once
Beep Once
Beep Once
Low Battery in Power On
Critical Battery in Power On

JM
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
Bluetooth
USING JIOPAY 2800
Power ON/OFF
Settings
Press the Power Key for 3 sec to ON/OFF.
Press HOME key to open the terminal settings menu.
- Device Name :
Date / Time
-SetDate :
The terminal date can
be seen & edited here .
X[SET DATE]
Curr Date : 12/01/12
Want to Update ?
X
-Pass Key :
X[DEV NAME]
X
KT00011000000034
8c:de:52:b1:d43:34
X[SET TIME]
Curr Time : 01:01:41
Want to Update ?
X
-SetTime :
The terminal time can
be seen & edited here .
The name of the device
and Mac Id can be seen here
To set the pass key enter the
4 digit number
X[PASS KEY]
Enter Passkey (4 digits)
1234
X

Serial No
Device Test
X[SERIAL NO]
(01)08908003800011
(21)000000034
X
X[DEVICE TEST]
1. Dispay Test
2. Buzzer Test
X
BL : BL- 3P5.01.014
FW: KT- 3P5.01.019-NT
HW:KT- 3P5 .02 .11.1111
About Jiopay 2800
Bootloader, Firmware, Hardware
Version can be seen here.
X
X
Self test for device -
- Display test ,
- Buzzer test,
- keypad test ,
- MSR Test ,
- ICC Test ,
- Tamper Test.
Connectivity
- Bluetooth
By default the Bluetooth (BT) will be ON as soon as you power
on the terminal after which.After the BT is set to ON, the device
name will be visible for other devices to pair with.The terminal
needs to be paired with a mobile/tablet/PC/laptop on which
the Jio Money mPOS application is installed to perform payment
transactions.
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
- USB
JioPay 2800 terminal can be connected to a PC usingPUSB cable
provided inside the box for performing payment transactions.
Required device drivers need to be installed on PC before
connecting the device. The device drivers can be downloaded
from the link below:
http://
TROUBLESHOOTING
Terminal starts and shuts down
Checks the battery level, chances are battery is low
Problems with reading payment cards
For MSR cards
-Make sure the magnetic stripe on card is facing correctly as
shown in the section of MSR
-Swipe again the card with a constant speed, not too slow or
not too fast
For Chip based cards
-Make sure chip on the card is facing correctly as shown in
ICC section
-Chip should not be in worn out state
For NFC cards/Mobiles
-Card/Mobile should be tapped on the back cover of terminal
Problem connecting with Bluetooth
Verify that BT is set to ON
Check if the third party mobile’s Bluetooth is ON.
If problem still persists even after rebooting JioPay 2800,
please contact Customer Care.

Bluetooth connectivity is not established
1. Make sure that the BT is on
2. Check if the third party mobile’s bluetooth is on
If problem still persist, after rebooting jiopay 2800 Contact
customer care.
MAINTENANCE
Safety information
Recharge battery only with approved chargers designed for
this product.
Do not open to change battery.
Do not use if visibly damaged.
Do not expose to temperatures above 135°F or 55°C.
Do not place the device in the proximity of burning candles,
cigarettes,cigars, open fires, direct sunlight.
Do not expose to moisture.
Do not disassemble. Improper handling can cause damage or
loss of the saved transactions. Only persons authorized by
Reliance Payment Solutions Ltd can carry out maintenance
work.
Do not incinerate or crush.
Handle the device carefully and keep it in a clean, dust-free
location.
Keep out of reach of small children.
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.

Designed, manufactured and assembled in India by KanhaTech Solutions Limited.
For any queries, complaints or feedback,
choose one of the options mentioned below:
[email protected]
91-80-42032389
KanhaTech Solutions Limited. Building No. 74,
Prestige Feroze Building, Cunningham Road, Bangalore 560052,
Karnataka. India.,
Walk in to a Res Q near you
Find out Res Q near you at http://kanhatech.com/Res Q
Or
Jiopay

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
How to clean your terminal
WARNING: DO NOT USE UNDILUTED AMMONIA OR ANY
CORROSIVE CHEMICALS, ABRASIVE CLEANERS
1. Disconnect all cables and make sure the terminal is powered
off before beginning any cleaning.
2. Apply denatured alcohol to a clean, soft, non-abrasive, low-lint
cloth. Carefully wipe the entire terminal.
3. To ensure perfect operation, it is important to clean the card
reader regularly using a cleaning card. You are recommended to
clean the terminal whenever read problems occur, but at least
once a month.To do so, you should use damp cleaning cards
which you pull through the card reader five to ten times on each
side.
Copyright © by Reliance Payment Solutions Ltd. 2016
This publication is proprietary to Reliance Payment Solutions
Limited, and is intended solely for contractual use of the Jio
customers.This publication should not be reproduced or
distributed for any purpose without the written permission of
Reliance Payment Solutions Limited.
PLEASE NOTE:
Reliance Payment Solutions Limited reserves the right to make
changes to specifications at any time and without notice.
The information furnished by Reliance
Payment Solutions Limited in this publication is accurate at the
time of print; however, no responsibility is assumed by Reliance
Payment Solutions Limited for its use. No license is granted
under any patents or patent rights owned by Reliance Payment
Solutions Limited

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
Safety
CE
DO NOT disassemble or replace the battery. If you suspect there
is something wrong with the battery, please carry the unit to the
service centre for help.
CAUTION: RISK OF EXPLOSION IF BATTRY IS REPLACED BY AN
UNCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS
The battery should not be disposed together with other waste.
The battery has to be disposed at an authorized place for
recycling of electrical and electronic appliances. By collecting
and recycling waste, you help save natural resources, and make
sure the product is disposed in an environmental friendly and
healthy way.
The operating temperature: 40°C
The rating input (for battery charge function): 5V, 2000mA
FCC Compliance & Warning
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.This equipment
generates and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
WARRANTY CERTIFICATE
Please note that the battery is excluded from the warranty and is
guaranteed for 1 year.
Battery performance will degrade over time and you may
eventually need to purchase a new one and get it replaced at the
acquirer’s authorized service center only for device safety and
correct disposal of the battery.

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
FCC ID: 2AFXJ-JIOPAY2800
Note 2: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. Such modifications could void the user’s authority to
operate this equipment.
Any Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority
to operate the equipment.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference,
2) This device must accept any interference received, including
interference that may cause undesired operation.
Note 1: However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
Declaration of Conformity (DoC)
We,
KanhaTech Solutions Limited,
No:74, Prestige Feroze Building,
Cunningham Road,
Bengaluru-560052.
declare that the following product(s):
Product Description: mPOS
Model Number: JioPay 2800
is conformed with the protection requirements of the Directive(s):
EC R&TTE – Telecommunication Directive 1999/5/EC
Test Standards:
EN300 328V1.8.1,EN301 489-1V1.9.2, EN301 489-1V1.6.1, EN301 489-17:V2.2.1, EN300 330-2V1.5.1,
EN 60950-1:2006/A2:2013, , EN300 440-2V1.4.1,
I understand that the manufacturer would take all the
responsibilities for the above product(s).
For and on behalf of
Authorized person Location
Name:
Position: Date of issue: