KitchenAid KUD Series User manual

TECHNICAL EDUCATION
JOB AID 4317364
KAD-9
DRAWER
DISHWASHER

- ii -
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made
on our products by anyone other than Authorized ervice Technicians.
FORWARD
This KitchenAid Job Aid, “Drawer Dishwasher,” (Part No. 4317364), provides the technician with
information on the installation, operation, and service of the Drawer Dishwasher. It is to be used
as a training Job Aid and ervice Manual. For specific information on the model being serviced,
refer to the “Use and Care Guide,” or “Tech heet” provided with the dishwasher.
The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.
Always use the Wiring Diagram supplied with the product when servicing the unit.
GOALS AND OBJECTIVES
The goal of this Job Aid is to provide detailed information that will enable the service technician to
properly diagnose malfunctions and repair the KitchenAid Drawer Dishwasher.
The objectives of this Job Aid are to:
• Understand and follow proper safety precautions.
• uccessfully troubleshoot and diagnose malfunctions.
• uccessfully perform necessary repairs.
• uccessfully return the dishwasher to its proper operational status.
Copyright © 2004, Whirlpool Corporation, Benton Harbor, MI 49022

- iii -
TABLE OF CONTENTS
Page
GENERAL............................................................................................................................... 1-1
afety First......................................................................................................................... 1-1
Model & erial Number Designations ................................................................................ 1-2
Model & erial Number Label And Tech heet Locations................................................. 1-3
pecifications..................................................................................................................... 1-4
KitchenAid Dishwasher Warranty ...................................................................................... 1-5
INSTALLATION INFORMATION ........................................................................................... 2-1
General .............................................................................................................................. 2-1
Installing The Dishwasher.................................................................................................. 2-5
PRODUCT OPERATION ........................................................................................................ 3-1
ystem Overview ............................................................................................................... 3-1
Parts And Features ............................................................................................................ 3-3
Dishwasher ystems ......................................................................................................... 3-4
Using The Dishwasher....................................................................................................... 3-6
Wash Programs ............................................................................................................... 3-10
COMPONENT ACCESS ......................................................................................................... 4-1
Component Locations ........................................................................................................ 4-1
Removing The pray Arm And Impeller ............................................................................ 4-2
Removing The Isolator, Badge, & Door Handle................................................................. 4-3
Removing The Drying Fan And Rinse Aid LED ................................................................. 4-5
Removing The Controller ................................................................................................... 4-7
Removing The Rinse Aid And Detergent Dispenser.......................................................... 4-8
Removing The Upper Or Lower Drawer ............................................................................ 4-9
Removing The Hall ensor, The Wash And Drain Motor,
And The Heater Element Assembly.............................................................................. 4-10
Removing The Lid............................................................................................................ 4-13
Removing The Lid Motors................................................................................................ 4-14
Removing The Chassis Module And Power Cord ........................................................... 4-15
Removing The Water Fill Valves ..................................................................................... 4-16
COMPONENT TESTING ........................................................................................................ 5-1
Drying Fan ......................................................................................................................... 5-1
Rinse Aid And Detergent Dispenser .................................................................................. 5-2
Wash & Drain Motor .......................................................................................................... 5-2
Lid Motor ............................................................................................................................ 5-3
Power Resistor & Heater ................................................................................................... 5-3
Temperature ensor .......................................................................................................... 5-4
Water Fill Valves ................................................................................................................ 5-4

- iv -
DIAGNOSTICS & TROUBLESHOOTING .............................................................................. 6-1
Diagnostics ........................................................................................................................ 6-1
The Error Code Display Mode ....................................................................................... 6-1
Error Codes ................................................................................................................... 6-2
Diagnostic Modes .......................................................................................................... 6-5
Troubleshooting Chart ....................................................................................................... 6-6
WIRING DIAGRAM................................................................................................................. 7-1
Page

1-1
GENERAL
SAFETY FIRST
Your safety and the safety of others is very important.
We have provided many important safety messages in this Job Aid and on the appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word
“DA GER” or “WAR I G.” These words mean:
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not followed.
You an be killed or seriously injured if you don’t
immediately follow instru tions.
You an be killed or seriously injured if you don’t
follow instru tions.

1-2
MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
SERIAL NUMBER
MODEL NUMBER K U D D 0 1 D P PA 0
PRODUCT GROUP
K = KITCHE AID BRA D
PRODUCT IDENTIFICATION
UD = U DERCOU TER DISHWASHER
FEATURE LEVEL
P = DERIVATIVE
S = SUPERIOR
D = DRAWER
SERIES
01 = 01 SERIES
01 SERIES—CONSOLE DESIGN
T = 6″ TRADITIO AL CO SOLE
D = SPLIT CO TROL CO SOLE
F = FULLY I TEGRATED
I = 4″ I TEGRATED CO SOLE
V = VBL PRO LI E SERIES
YEAR OF INTRODUCTION
P = 2004
COLOR CODE
AL = ALMO D O ALMO D
BL = BLACK O BLACK
BT = BISCUIT
BS = BLACK CO SOLE W / STAI LESS STEEL PA ELS
MT = METEORITE
PA = PA EL READY
SP = STAI LESS CO SOLE & PA EL READY DOOR
SS = STAI LESS STEEL
SW = STAI LESS O WHITE
WH = WHITE O WHITE
ENGINEERING CHANGE (NUMERIC)
SERIAL NUMBER FP R 10 11181
MANUFACTURING SITE
FP = FI DLAY/FISHER & PAYKEL
YEAR OF PRODUCTION
R = 2004
WEEK OF PRODUCTION
10 = 10th WEEK
PRODUCT SEQUENCE NUMBER

1-3
MODEL & SERIAL NUMBER LABEL
AND TECH SHEET LOCATIONS
The Model/Serial umber Label and Tech Sheet locations are shown below.
Model/Serial umber
Label Location
(On Frame Between Doors)
Tech Sheet Location
(On Inside Rear Of Cabinet)

1-4
SPECIFICATIONS
Electrical:
Electrical Supply................................................................................ 110 - 120 VAC, 60 Hz
Dual Dishwasher
Motor Load .................................................................................................... 3.1 amperes
Total Load ..................................................................................................... 9.2 amperes
General:
Wash / Drain Pump Motor ....................................................................................... 60 Watts
Water Level In Tank ........................................................................................................ 1/2″
Heater Element ..................................................................................................... 650 Watts
Supply Water Flow Rate To Fill......................................... .65 gallons (2.5 liters) per minute
Supply Water Pressure ...................................... 4.3 - 145 psi (30 kPa min - 1000 kPa max)
Supply Water Temperature ........................................................................... 120°F (48.8°C)
Dish Rack ..................................................................................................................... ylon
Dimensions:
Dual Dishwasher
Height .................................................................. 32-1/4″ to 34-1/4″ (819.4 to 869.4 mm)
Width ................................................................................................... 23-7/16″ (595 mm)
Depth................................................................................................... 22-7/16″ (570 mm)
Minimum Front Panel (2) Height ........................................................ 28-1/4″ (717.5 mm)
Weight ...................................................................................................................124 lbs.
Cavity
Height .................................................................................................. 32-5/16″ (820 mm)
Width ..................................................................................................... 23-5/8″ (600 mm)
Depth..................................................................................................... 22-7/8″ (580 mm)

1-5
KITCHENAID DISHWASHER WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this dishwasher is operated and maintained
according to instructions attached to or furnished with the product, KitchenAid will pay for
replacement parts and repair labor costs to correct defects in materials or workmanship. Service
must be provided by a KitchenAid designated service company.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON NYLON COATED
DISHRACKS, NYLON CUPSHELVES, SILVERWARE BASKETS
In the third through fifth years from the date of purchase, when this dishwasher is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay
for replacement parts for the following components if defective in materials or workmanship: the
upper and lower drawer nylon dishracks, the nylon cupshelves, the silverware baskets.
Kit henAid will not pay for:
1. Service calls to correct the installation of your dishwasher, to instruct you how to use your
dishwasher, to replace house fuses or correct house wiring or plumbing.
2. Repairs when your dishwasher is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper
installation, or installation not in accordance with local electrical and plumbing codes, or the
use of products not approved by KitchenAid or KitchenAid Canada.
4. Any labor costs during the limited warranty period.
5. Replacement parts or repair labor costs for units operated outside the United States or
Canada.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. In Canada, travel or transportation expenses for customers who reside in remote areas.
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which may vary from state to state or province to province.
Outside the 50 United States and Canada, this warranty does not apply. Conta t your
authorized Kit henAid dealer to determine if another warranty applies.
If you need service, first see “Troubleshooting” in the “Use and Care Guide.” Additional help can
be found by checking “Assistance or Service” in the “Use and Care Guide,” or by calling our
Customer Interaction Center at 1-800-422-1230, from anywhere in the U.S.A. or write: KitchenAid
Brand Home Appliances, Customer Interaction Center, 553 Benson Road, Benton Harbor, MI
49022-2692. In Canada, call KitchenAid Canada at 1-800-807-6777.

1-6
— NOTES —

2-1
INSTALLATION INFORMATION
GENERAL
IMPORTANT: Observe all governing codes
and ordinances. Failure to meet codes and
ordinances could lead to fire or electrical shock.
Proper installation is your responsibility:
• Contact a qualified installer to insure that the
dishwasher is installed to meet all electrical
and plumbing national and local codes and
ordinances.
• nstall the dishwasher as specified in these
instructions.
• Have everything you need to properly install
dishwasher.
• Protect dishwasher and water lines leading
to dishwasher against freezing. Damage from
freezing is not covered by the warranty.
• This dishwasher is manufactured for inside
use only.
• nstall and level dishwasher on floor that will
hold the weight, and in an area suitable for its
size and use.
TOOLS AND MATERIAL REQUIRED
Assemble the required tools and parts before
starting installation. Read and follow the in-
structions provided with any tools listed here.
• utility (carton) knife
• pliers
• tape measure
• flat-bladed screwdriver
• #2 phillips screwdriver
• side cutting pliers
• pencil
• sandpaper
• level
• wood cutting board
• adjustable wrench that opens to 1-1/8″
(29 mm)
• 7 mm socket wrench
• 5 mm socket wrench
• 5 mm open end or box end wrench
• electric or hand drill
• 1-1/2″ hole saw
• valve (sized to fit hot water supply line)
with 3/8″ male compression fitting
• protective floor covering
PARTS SUPPLIED
Located in bottom drawer:
• 2 flexible extrusions (for sides)
• 1 flexible extrusion (for top)
• edge protection
• hose clamp, hose-type
• washer
• 2 installation brackets (top)
• drain hose support
• drain hose connector
• 2 hose clamps, wire-type
• 24 #8 phillips wood screws
• toe kick
• custom toe kick mounting bracket
• moisture protection tape

2-2
PRODUCT DIMENSIONS
23-7/16"
(59.5 cm)
22-7/16" *
(57 cm)
2" - 4-3/8" **
(5 cm - 11 cm)
32-3/16" - 34-1/2"
(81.8 cm - 87.8 cm)
raised tabs for
optional top
attaching brackets
30" ***
(76.2 cm)
20-15/32"
(52 cm)
drawer open
* f custom wood panels are to be used,
the product depth is specified with an
11/16" (18 mm) door panel thickness.
* * Toe kick depth:
Factory supplied – 2 - 4-3/8" (5-11 cm);
Custom wood – 5" (12.7 cm) less the
toe kick panel thickness for integrated.
Minimum panel thickness using the
supplied screws is 3/8" (9 mm).
*** Door front height:
Factory supplied – 30" (76.2 cm);
Custom wood – 28-1/4" (71.8 cm)
minimum.
NOTE: Product shown with front panels for
dimension purposes.
side
attaching
tabs

2-3
CABINET DIMENSIONS / REQUIREMENTS
4"
(10 cm)
moisture
protection tape
moisture
protection tape
tape
1/2" (12.7 mm)
from front of
counter top
typical installation
counter top
Utility hole:
1-1/2" (3.8 cm) dia.
hole, either side –
immediately
adjacent to corner
22-7/8"
(58.0 cm)
23-5/8" *
(60.0 cm)
32-5/16" - 34-5/8"
(82.0 cm - 88.0 cm) t is recommended that wood cabinetry surrounding
the dishwasher be sealed with an oil based paint or
moisture-proof polyurethane to prevent possible
damage from heat and humidity.
The utility hole must be located as shown. f the hole
is not located as shown, the hoses will prevent the
dishwasher from being pushed back all the way into
the cavity. Make sure the edges of the utility hole are
smooth or covered. f the utility hole is through a
metal cabinet, the hole must be protected with the
edge protector provided.
*IMPORTANT: Custom wood door panels, if used,
may be wider than the dishwasher to match
surrounding cabinets. The 23-5/8" (60.0 cm) must be
increased so that there is a 1/4" (6.4 mm) clearance
between the cabinet side and panel edge.
For corner installation, there must be a 1/2" (12.7 mm)
space between the adjacent cabinet doors (i.e. door
knobs) and open dishwasher drawer.

2-4
Electr cal Shock Hazard
Plug nto a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extens on cord.
Fa lure to follow these nstruct ons can
result n death, f re, or electr cal shock.
WARNING
ELECTRICAL REQUIREMENTS Power cord must plug into a mating 3 prong,
grounded outlet located in the cabinet next to
the dishwasher opening. Outlet must meet all
local codes and ordinances.
The 3 prong grounded outlet must be installed
within 6″ (15.2 cm) to 18″ (45.7 cm) of the
cabinet side wall.
NOTE: The power outlet must be accessible
after installation.
GROUNDING INSTRUCTIONS
WATER REQUIREMENTS
For dishwasher:
• Hot water line with 4.3 - 145 psi (30 -1000 kPa)
water pressure.
• 120°F (48.8°C) water at dishwasher.
• An easily accessible valve with 3/8″ com-
pression fitting must be installed in the hot
water supply line.
f codes permit and a separate ground wire is
used, it is recommended that a qualified elec-
trician determine that the ground path is ad-
equate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not
sure the dishwasher is properly grounded.
A 120-volt, 60-Hz, AC-only, 15-ampere fused
electrical supply is required. (Time-delay fuse
or circuit breaker is recommended.) t is recom-
mended that a separate circuit serving only this
appliance be provided.
Garbage Disposer:
f you plan to install a garbage disposer, an
additional separate 120-volt, 60-Hz, AC-only,
15 or 20 amp fused electrical supply is re-
quired.
Recommended Ground Method
For your personal safety, this appliance must
be grounded. This appliance is equipped with
a power supply cord having a 3 prong ground
plug. To minimize possible shock hazard, the
cord must be plugged into a mating 3 prong
ground-type outlet, grounded in accordance
with local codes and ordinances. f a mating
outlet is not available, it is the personal respon-
sibility and obligation of the customer to have a
properly grounded 3 prong outlet installed by a
qualified electrician.
For a grounded, cord-connected d shwasher:
The dishwasher must be grounded. n the
event of a malfunction or breakdown, ground-
ing will reduce the risk of electric shock by
providing a path of least resistance for elec-
tric current. The dishwasher is equipped with
a cord having an equipment-ground conduc-
tor and a grounding plug. The plug must be
plugged into an appropriate outlet that is
installed and grounded in accordance with
all local codes and ordinances.
WARNING: mproper connection of the
equipment-grounding conductor can result
in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether
the dishwasher is properly grounded. Do not
modify the plug provided with the dishwasher;
if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
For a permanently connected d shwasher:
The dishwasher must be connected to a
grounded metal, permanent wiring system,
or an equipment-grounding conductor must
be run with the circuit conductors and con-
nected to the equipment-grounding terminal
or lead on the dishwasher.

2-5
INSTALLING THE DISHWASHER
Excess ve We ght Hazard
Use two or more people to move and
nstall d shwasher.
Fa lure to do so can result n back or
other njury.
WARNING
3. Turn water supply off.
4. Place cardboard, or other protective cov-
ering, on the floor in front of cabinet open-
ing. Place the dishwasher on the covering.
5. Decide which attaching tabs to use to
secure the dishwasher. The four side at-
taching tabs are recommended.
6. f the countertop material permits, and the
optional top attaching brackets will be
used, install them now.
1. Check that the cabinet opening measure-
ments, electrical requirements and water
requirements are met.
2. Prepare the cabinet opening by applying
self-adhesive moisture protection tape to
the dry dust-free underside of the counter-
top.
moisture
protection tape
tape
1/2" (12.7 mm)
from front of
counter top
typical installation
counter top
Slide the brackets under the raised tabs.
Using the flat side of the side cutting pliers,
lightly tap the brackets into place. Make
sure the locking tabs on the brackets have
passed completely through the raised tabs
on the dishwasher.
mounting
bracket locking tab
raised tab
7. f you are using the factory-installed power
cable and plug, proceed to the “Power
Supply Cord” section.
f you are direct wiring the dishwasher,
proceed to the “Direct Wiring” section.
POWER SUPPLY CORD
T p Over Hazard
Do not open d shwasher drawer unt l
ns de cab net open ng.
Do ng so can cause ser ous njury.
WARNING

2-6
1. Route the hoses and power supply cord
through the utility hole. IMPORTANT: Push
against the outside edges of drawers as
shown. Do not push against the middle of
the drawers.
2. f the cabinet opening is 24″ wide x 34-12″
high (61.0 cm x 87.6 cm) flexible extru-
sions can be attached along the top and
sides of the dishwasher. The top and side
extrusions are different lengths.
- Open the drawers to expose the chas-
sis trim.
- Center the extrusions.
- f using the optional top attaching brack-
ets, place the extrusion under the at-
taching brackets.
- Remove extrusion backing paper to ex-
pose the adhesive.
- Carefully place the extrusion on the trim
and press.
chassis
trim
edge
chassis
trim
edge
side
extrusion
side
extrusion
side
extrusion
open drawer
top extrusion
lip
- Finish pushing the dishwasher into the
opening.
Proceed to “Mounting The Dishwasher” on
page 2-10.
Push the dishwasher partway into the
opening.
As the dishwasher is being pushed into
the opening, carefully pull the inlet hose,
drain hose and power supply cord through
the utility hole.
Remove the strap from upper drawer.
Excess ve We ght Hazard
Use two or more people to move and
nstall d shwasher.
Fa lure to do so can result n back or
other njury.
WARNING

2-7
Electr cal Shock Hazard
D sconnect electr cal power at the fuse
box or c rcu t breaker box before
nstall ng d shwasher.
Fa lure to do so can result n death or
electr cal shock.
WARNING
1. Disconnect power.
Open the bottom drawer.
Press in the right-hand runner clip and
push it back about 6″ (15.2 cm).
Repeat with the left-hand runner clip.
runner clip
NOTE: When removing the drawer there
is limited range of movement due to the
attached water hoses.
DIRECT WIRING Lift the right edge of the drawer off its
runner. Slide the runner back into the
dishwasher. Lift the drawer completely off
the left-hand runner.
Rotate drawer to the right onto its side and
place on the protective cover.
Slide the left-hand runner back into the
dishwasher.
2. The electrical cover is located in the back
left corner.
Use a flat blade screwdriver to press the
release button. Slide the cover to the right
and then pull up.
press
release button
electrical cover

2-8
5. Run the house wiring through the cable
clamp and into the dishwasher.
6. nstall a cable clamp (not supplied) in the
knockout opening.
7. From the house wiring, strip 1/2″ (13 mm)
of insulation off of each wire.
8. Attach the supply cable to the EM filter.
Connect the black wires together using a
wire nut. Connect the white wires together
using a wire nut.
Place the ground wire under the ground
screw. Use a 7 mm socket wrench to
securely tighten the ground screw.
.
EM filter
ground screw wire nuts
cable clamp
9. Tighten the cable clamp and replace the
electrical cover.
10. Pull the bottom drawer runners all the way
out. Make sure the latches on the back of
each drawer runner are facing forward.
drawer
runner latch
latch
bracket
ground
screw EM filter
strain relief
3. Remove factory-installed power cord.
Disconnect the black and white wires of
the electrical cord from the EM filter.
Use a 7 mm socket wrench to remove the
ground screw. Remove the green ground
wire.
Use a phillips screwdriver to remove the
strain relief screw. Open the strain relief
clamp.
Pull the power supply cord through the
back of the dishwasher.
Close the strain relief clamp and replace
screw so it does not interfere with the
terminal block cover.
4. Remove the house wiring knockout.
knockout

2-9
f the bottom drawer was rotated, rotate
the drawer to unwind the hoses and then
place the drawer on the runners, making
sure the hoses are looping upward.
Close the bottom drawer.
11. Use the side cutting pliers to carefully cut
the two cable ties securing the hoses and
power supply cord to the back of the
dishwasher.
Completely remove the power supply cord
and save it in case a power cord installa-
tion is needed in the future.
T p Over Hazard
Do not open d shwasher drawer unt l
ns de cab net open ng.
Do ng so can cause ser ous njury.
WARNING
12. Route the hoses through the utility hole.
IMPORTANT: Push against the outside
edges of the drawers as shown. Do not
push against the middle of the drawers.
Push the dishwasher partway into the
opening.
As the dishwasher is being pushed into
the opening, carefully pull the inlet hose
and drain hose through the utility hole.
Allow the house wiring to gather behind
the dishwasher.
Remove the strap from upper drawer.
13. f the cabinet opening is 24″ wide x 34-12″
high (61.0 cm x 87.6 cm), flexible extru-
sions can be attached along the top and
sides of the dishwasher. The top and side
extrusions are different lengths.
chassis
trim
edge
chassis
trim
edge
side
extrusion
side
extrusion
side
extrusion
open drawer
top extrusion
lip
Excess ve We ght Hazard
Use two or more people to move and
nstall d shwasher.
Fa lure to do so can result n back or
other njury.
WARNING

2-10
NOTE: When removing the drawer, there
is limited range of movement due to the
attached water hoses.
Lift the right edge of the drawer off its
runner. Slide that runner back into the
dishwasher. Lift the drawer completely off
the left-hand runner. Rotate drawer to the
right onto its side and place on the protec-
tive cover.
Slide the left-hand runner back into the
dishwasher.
2. Reach inside the dishwasher to adjust the
feet using a 5 mm open end, box end, or
socket (if space permits) wrench.
Adjust for cabinet height and level. Place
a level on the drawer runners. Level the
dishwasher to within 3/32″ (2.4 mm) from
front to back.
Place a level across the drawer runners.
Level the dishwasher to within 3/32″ (2.4
mm) from side to side.
3/32" (2.4 mm) minimum
clearance to underside of counter
3. The dishwasher side attaching tabs are
accessed through holes in the sound insu-
lation.
IMPORTANT: All four attaching tabs are
the recommended mounting locations.
Secure the attaching tabs to the cabinet
using #8 phillips screws.
side
mounting
bracket
- Open the drawers to expose the chas-
sis trim.
- Center the extrusions.
- f using the optional top attaching brack-
ets, place the extrusion under the at-
taching brackets.
- Remove extrusion backing paper to ex-
pose the adhesive.
- Carefully place the extrusion on the trim
and press.
- Finish pushing dishwasher into opening.
MOUNTING THE DISHWASHER
1. Leave the protective cover on the floor.
Open the bottom drawer.
Press in the right-hand runner clip and
push it back about 6″ (15.2 cm).
Repeat with the left-hand runner clip.
runner clip