TROUBLESHOOTING
Firsttry the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Noisy
• Is the load balanced and the washer level? The wash load
should be balanced and not ovedoaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
•Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
•Are the geam engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.
Leaking
•Checkthe following:
Are the fill hoses tight?
,Arethe fill hose washers properly seated?
Isthe drain hose clamp properly installed? See the Installation
Instructions.
Is the sink or drain clogged? Sink and standpipe must be
able to handle 17 gal. (64 L)of water per minute.
Is water deflecting off the tub ring or the load? Center the
tub before starting the washer. The wash load should be
balanced and not overloaded. The fill or spray rinses can
deflect off the load. The washer must be level. The front feet
should be properly installed and the nuts tightened. Reset the
rear leveling legs (if needed). See the Installation Instructions.
•Check household plumbing for leaks.
Basket crooked
•Was the washer basket pulled forward during loading?
Pushthe basket to the center before starting wash.
Is the load balanced and the washer level? The wash load
should be balanced and not ovedoaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
•The washer basket moves while washing. This is normal.
Agitator operation
•The top of the agitator is loose, or moves in only one
direction. This is normal.
Dispensers clogged or bleach leaking
Did you follow the manufacturer's directions when adding
detergent and fabdc softener to the dispensers (on some
models)? Measure detergent and fabric softener. Carefully
pour intothe dispensers. Wipe up all spills.On models with an
agitstor-mounted dispenser, dilute fabric softener inthe fabric
softener dispenser.
Did you put powdered or color-safe bleach in the liquid
chlodne bleach dispenser (on some models)? Add
powdered or liquid color-safe bleach directly to the basket or
to the detergent dispenser. Do not use the chlorine bleach
dispenser for color-safe bleach.
Washer Operation
Washer stops, won't fill, dnse or agitate
• Check the following:
msthe power cord plugged into agrounded 3 prong outlat?
Isthe indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
,Arethe water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
msthe water inlet hose kinked?
Does the water level seem too low, or does the washer
appear to not fill completely?. The top ofthe agitator ismuch
higher than the highest water level. This isnormal and
necessary for clothes to move freely.
Has a fuse blown or is the circuit breaker open? If problem
continues, call an alectrician.
you using an extension cord? Do nat use an extension
cord.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
•Is the washer overloaded? Wash smaller loads.
Washer won't drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96 in. (244 cm) above the floor? See the
Installation Instructions for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Is there excessive sudsing? Nways measure detergent.
Follow manufscturer's directions.
Washer continues to fill or drain, cycle seems stuck
Is the top of drain hose lower than the water level in
washer?. The top ofthe hose must be higherthan the water
level in the washer for proper operation. See the Installation
Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
fit securely. Do nat seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
Wash temperature is net what I selected
•Are the hot and cold water inlet hoses revereed? See the
Installation Instructions for more information. As your
frequency of loads washed increases, the water temperature
may decrease for hot and warm temperature selections. This
is normal.
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