Kleenmaid CIG4523 Installation guide

cooking collection
Instructions for use and warranty details
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Cast Iron Griddle
Model: CIG4523
Suitable for
Induction Cooktops

Dear Customer,
Thank you and congratulations for choosing
Kleenmaid.
Your new appliance has been designed
and meticulously tested to ensure that it
meets all your culinary requirements, and
has been carefully manufactured using top
quality materials to give you years of reliable
performance.
For best results, carefully read the instructions
on how your new appliance is to be installed.
Correct installation will avoid delays and
unnecessary service call costs.
Once installation is complete, please read this
instruction manual carefully and get to know
the controls and the features of your new
Kleenmaid appliance. These simple instructions
will enable you to achieve excellent results from
the very first time you use it.
Again, congratulations and thank you for
choosing The Best You Can Own.
KLEENMAID
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Important safety instructions
These warnings are provided in the interests of your safety. Please read this
User Manual before using the appliance. The latest version of this manual is
available on our website. (See back cover for details.)
Your safety is of paramount importance. If you are unsure about any of these
warnings please contact customer support.
Attention :
The griddle will remain hot after the cooktop is switched off.
Use heat resistant gloves when using the griddle.
Wait until the griddle has completely cooled before cleaning.
Donot put the griddle on surfaces which may be damaged by heat,
or put glass on the hot griddle.
The griddle will be hot when the cooktop is in use. Young children
should be kept away.
HOT SURFACE
Always let the griddle
cool down before carrying
out any cleaning or
maintenance work.
The griddle becomes very hot during
cooking.
WEAR HEAT
RESISTANT GLOVES
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When using the griddle, ensure that the base is flat against the
glass.
The griddle will be hot when the cooktop is in use.
Young children should be kept away.
Cleaning and Maintenance
1.Allow the Cast Iron Griddle to cool completely then rinse it with
hot water.
2.Soak a clean cloth in hot water and carefully wipe the griddle
down. Focus on the grooves in between the ridges. For best results
cover your index finger with the wet cloth and wipe along the
groove. Rinse the cloth frequently.
3.After cleaning the Cast Iron Griddle, dry it thoroughly with a
towel. It should not be left to air dry as this may invite rust.
Note:
• The griddle may be washed in a dishwasher.
•The griddle, may be cleaned gently using a soap impregnated steel
wool pad, but not a steel scourer. Soaking first in hot soapy water
will make cleaning easier.
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Using the Cast Iron Griddle
The Cast Iron Griddle is made of cast iron with a non-stick coating,
designed to sear and grill food using a minimum amount of oil. It
consists of 2 cooking zones: smooth and ribbed, allowing different
degrees of cooking. The handles are made with protection against
heating. This griddle is suitable for use on Induction cooktops with
vitro-ceramic glass only, on the Bridging or Flexi Zones of the
cooktop. If the cooktop has a Griddle or Barbecue function, this
may also be selected.

Length
Width
Height
Weight
Cast Iron Griddle Specifications
5
436mm
229mm
35mm
4.53kg

KLEENMAID WARRANTY
TERMS AND CONDITIONS
1. Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid will provide parts and labour to you the
customer as set out herein.
2. Kleenmaid may engage a Service Agent to provide service under this warranty.
3. Kleenmaid’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
4. The benefits given to you under this Kleenmaid Warranty are in addition to other rights and remedies to which you may be
entitled under the Australian Consumer Law in relation to the Product to which this Kleenmaid Warranty relates. Subject to
the conditions below, the Product is warranted by Kleenmaid and/or its agents to be free from defects in materials and
workmanship for the Warranty Period for normal Domestic Use.
5. Product Identification: -
a. Kleenmaid reserves the right to reject claims for any services or work where you cannot produce for verification the
serial number and a proof of purchase for the Product (including but not limited to the original invoice).
b. this Kleenmaid Warranty will be voided if the serial number for the Product cannot be verified. This is not intended to
exclude, restrict or modify any right or remedy to which you may otherwise be entitled under the consumer guarantee
provisions of the Australian Consumer Law.
c. in the event that a request for repair is made against this Kleenmaid Warranty where the serial number for the Product
cannot be verified or you cannot produce for verification a proof of purchase for the Product (including but not limited to
the original invoice), the repairer will not carry out any repairs on the Product and you will be charged a service call-out
fee.
6. What is covered by this Kleenmaid Warranty: -
a. the Product is covered for faulty workmanship or parts that have failed under normal Domestic Use.
b. Kleenmaid and/or its agents will determine by objective testing if there are any defects in the Product and/or faulty
workmanship.
c. this Kleenmaid Warranty is only applicable if repairs on Products are carried out within Mainland Australia.
d. this Kleenmaid Warranty: -
i. covers a Product purchased as new, manufactured for use in Mainland Australia;
ii. commences from the date of delivery of the Product;
iii. provides for the labour and replacement parts necessary to maintain the Product in good operating condition as specified
in this Kleenmaid Warranty, however, if repair is needed because of Product failure during normal Domestic Use,
Kleenmaid has the option to repair or replace the defective Product or part of the Product with a product or part of like
kind and quality. A replacement part may be new or reconditioned of like kind and quality and may cost less than the
original Product purchased and no charges or refunds will be made based on the replacement product or part cost
difference; and
iv. is only applicable when the Product is used and operated in accordance with the Manufacturer’s instructions.
7. What is not Covered by this Kleenmaid Warranty (excluded):-
a. any damage or failure to or of the Product or part of the Product:
i. due to the Product being inadequately serviced to manufacturer’s recommendations;
ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects, rust, corrosion, salt
built-up, of or in any part of the Product;
iii. resulting from excessive use but fair wear and tear is excepted;
iv. resulting from installation by an unqualified or uncertified tradesperson;
v. resulting from poor or incorrect installation including and not limited to positioning and externally fitted equipment such
as plumbing and drainage, cabling, antennae or due to incompatibility of connected equipment;
vi. caused by overheating as a result of sitting or positioning of the Product, where there is no provision for adequate
ventilation or adequate protection from excessive dust;
vii. if the Product has been dismantled, repaired or serviced by any person other than someone authorised by Kleenmaid
or its agents or representatives;
viii. caused by power surges or spikes, including and not limited to, mains power and telecommunications connections,
or to other unspecified sources, incorrect power current, voltage fluctuation, amperage fluctuation, rust or corrosion;
ix. if the Product is dropped, collision of the Product with another object, use for which the Product is not designed,
damage to the Product caused by your own negligence, accidental or deliberate misuse of the Product by you, theft,
abuse, vandalism, flood, fire, earthquake, electrical storms or any other act of God or any war related events; or
x. due to the introduction of abnormal heat loads to the Product;
b. costs of attendance and testing where no fault or defect covered by the terms of this Kleenmaid Warranty is identified in
the Product;
c. initial setup and installation of the Product;
d. normal maintenance costs and costs incurred through the installation of items listed as requiring periodic replacement;
e. Products with removed or altered serial numbers;
f. broken or cracked glass other than transport damage to the initial point of delivery;
g. consumables such as but not limited to bulbs/globes, seals, filters, batteries and remote controls;
h. removal and reinstallation of an internal component not performed by an authorised Kleenmaid agent or representative
or authorised service centre;
i. cosmetic or structural items; or
j. any failures due to interference from or with other products and/or sources.
8. This Kleenmaid Warranty ceases if: -
a. the Product ceases to carry the original manufacturer’s serial number or is sold at an auction;
b. the Product is rented; or
c. there is failure to pay monies owing on invoices as a result of non-warranty work being carried out at the request of the
end user as per point 16 below.
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9. Service under this warranty may be limited by the area in which you live. Service to remote and regional areas may incur
additional travel costs which will be payable by you. You will be advised of this at the time you make a claim and Kleenmaid
arranges to attend your premises.
10. Neither Kleenmaid nor its representatives provide loan equipment under the terms of this Kleenmaid Warranty.
11. Any unauthorised access to the internal hardware of the Product will void this Kleenmaid Warranty.
12. Repair Notice: Products presented for repair may be replaced by refurbished Products of the same type rather than being
repaired. Refurbished parts may be used to repair the Products.
13. Replacement items are “like for like” and is not “new for old” and does not indicate in any way that a faulty Product will be
replaced with a new part or unit. “Like for like” may either be a quality checked, refurbished or reconditioned unit of the
same or later batch of model/size/specifications
14. The cost of making a claim under this Kleenmaid Warranty is not covered by Kleenmaid, including any costs of transportation
or travel expenses between your home and your nearest authorised service agent.
15. Kleenmaid accepts no liability for items that are lost, damaged, or stolen as a result of freight, transport or storage. If you are
required to transport the Product to an authorised service centre, you must ensure that it is securely packed and insured.
16. On Public Holidays or other periods when regular business and wholesale operations are temporarily ceased, repairer
availability and warranty response times may extend beyond the standard response times due to the unavailability of
repairers and parts.
17. For any repair performed on a Product under this Kleenmaid Warranty where no fault can be found, or the item is deemed by
Kleenmaid or an authorised agent, to be not faulty under this Kleenmaid Warranty, or the repair or fault is not covered under
this Kleenmaid Warranty, a ‘No Fault Found’ fee is payable by you. Kleenmaid will advise you of this cost and seek your
agreement to pay such costs before commencing such repairs.
18. Any repairs or services required that are outside the terms and conditions of this Kleenmaid Warranty can be carried out at
your request at your cost (including where the Product has not been installed or set up correctly). Kleenmaid will always
advise you of this cost and seek your agreement to pay such costs before commencing such repairs. A credit card may be
required prior to the commencement of such services.
19. Extra charges will be payable by the customer should the Product not be readily accessible without special equipment, such
as but not limited to cranes and lifts or should the Product be installed in a position that service access is blocked and/or
repair work is not possible without uninstalling the Product to gain access.
20. You, the customer, may be entitled to purchase an extended warranty in respect of the Product. Any extended warranty will
not be issued by Kleenmaid but by a third party. Any extended warranty services will be provided directly by the third party as
principal and not as agent for Kleenmaid, under their extended warranty terms and conditions and not under this Kleenmaid
Warranty.
21. To make a claim under this Kleenmaid Warranty, please have your proof of purchase and the serial number of the Product
ready and call [phone] during business hours.
22. This Kleenmaid Warranty is given by:
Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia 2015
Telephone: [phone]
23. Definitions:
a. Australian Consumer Law means the Competition and Consumer Act 2010 (Cth).
b. Domestic Use means use of the Product for personal, domestic or household purposes.
c. Kleenmaid means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid.
d. Mainland Australia means the following States and Territories of Australia: New South Wales, Victoria, South Australia,
Western Australia, Queensland, Tasmania, Northern Territory, Australian Capital Territory.
e. Product means the appliance sold by Kleenmaid to you as evidenced by the original purchase invoice.
f. Service Agent means any independent service agent engaged by Kleenmaid to carry out any repair or service under
this warranty.
g. Warranty Period means for domestic use and for Products purchased on or after 1 January 2019 the period of 60
months, otherwise 36 months. For non-domestic use 12 months or such alternative period as may be specified.
UPDATE NOTICE: This Kleenmaid Warranty is current as at 1 December 2022 but is subject to variation from time to
time. For the latest version of the Kleenmaid Warranty, please see our website https://kleenmaid.com.au/warranty/
or phone us on [phone].
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Compass Capital Services Pty Limited
trading as Kleenmaid
ABN 96138214525
Level 2, 204 Botany Road Alexandria
NSW 2015
Other products available in the
Kleenmaid range of appliances
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Register your Kleenmaid
Appliances Warranty
www.kleenmaidwarranty.com.au
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www.kleenmaidwarranty.com.au
E: [e-mail]
Please download the current User Manual for this
appliance at www.kleenmaid.com.au
CIG4523 V4
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