Airxcel Suburban Elite SOP-1005A User manual

2020 AIRXCEL, INC. All rights reserved. All information presented herein is subject to change without notice. | SUB12212020-02GA | 4/4ST-SS
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SUBURBAN GRIDDLES
18” & 23” MODELS
OPERATION GUIDE
Part Number 206246
03-22-2023

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide
p. 2
Introduction
Introduction ....................................................2
Caution Notes.................................................3
Operating Instructions ...................................4
General Precautions ......................................5
Cleaning & Maintenance ...............................7
Warranty ......................................................10
Contents
NOTE: This manual will also use notes sections similar to
this one to draw attention to features and practices which
must be observed.
Caution Notes
As you read this information, take particular note of the NOTICE,
CAUTION, WARNING, and DANGER symbols when they appear. This
information is important for safe and efcient use of the Suburban
griddle.
NOTICE
CAUTION
WARNING
DANGER
NOTICE signals a situation where potential damage to the Suburban
griddle could occur.
CAUTION signals a situation where potential harm or risk of minor or
moderate injury could occur if you do not follow instructions.
WARNING signals a hazardous situation where potential harm, risk
of serious injury, or death could result if instructions are not followed.
DANGER signals a situation where immediate risk of serious injury or
death will result if instructions are not followed.

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide p. 3
Caution Notes
Read all instructions before using the Suburban Elite Series Griddle.
Suburban is not liable for damage resulting from failing to follow
instructions contained in this, and any other Suburban documentation
relevant to this appliance.
• Read this user manual before using the Suburban System to
reduce the risk of injury to persons or damage to the equipment.
• The product identity label contains specications of the unit, to
what standard it has been tested, and important safety notices.
• For your safety, ALL repairs and/or maintenance of unit should be
performed by your dealer or a qualied service technician.
• When using gas appliances, safety precautions should always
be followed. Only operate this griddle in accordance with the
instructions provided. Only operate this griddle for its intended
use.
• Failure to follow all instructions and safety warnings exactly as
described herein could result in serious injury, death, or property
damage.
• If the user of this appliance fails to maintain it in the condition
in which it was shipped from the factory, or if the appliance is
not used solely for its intended purpose, or if appliance is not
maintained properly, then the risk of a re and/or the production
of carbon monoxide increases which can cause personal injury,
property damage, or death.
WHAT TO DO IF YOU SMELL GAS
• Evacuate all persons from the vehicle.
• Shut off the gas supply at the gas container or source.
• Do not touch any electrical switch or use any phone or radio in
the vehicle.
• Do not start the vehicle’s engine or electric generator.
• Contact the nearest gas supplier or qualied service technician
for repairs.
• If you cannot reach a gas supplier or qualied service technician,
contact the nearest re department.
• Do not turn on the gas supply until the gas leak(s) has been
repaired.
IMPORTANT SAFETY INFORMATION
Review this information prior to use & save for future reference
• Read and follow ALL instructions.
• When the unit is on, do not touch the griddle area as the surface
may contain residual heat.
• When using any gas appliance around children, close supervision
is necessary.
• Clean the surface only when it is completely cool.
• Do not place on or near hot gas, electric elements, or in a heated
oven.
• Do not move the griddle while in use or with hot cookware on top
of it.
• This appliance is not intended for institutional or commercial use.
• To prevent accidents and achieve optimal fan ventilation, allow for
sufcient space around the cooking area.
• Do not use empty cookware while the cook-top is functioning.
• Do not place any metal objects other than the desired cookware
on the griddle cook-top.
• It is important to be aware that the unit’s surface will remain hot
for a short period of time after use.
INJURY/BURNS
The surfaces of this appliance and the expelled air become
hot during use, above 90°C (194°F). To prevent burns,
ensure that the hot surfaces never contact bare skin.
NOTE: Contact your Authorized Service Center or
Suburban RV if you have any questions before starting
any operation, service, or maintenance.
Service must be performed by a qualied installer, service
agency, or gas supplier.
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in
property damage, serious personal injury, or death.
CAUTION
CAUTION
WARNING
DANGER

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide
p. 4
Operating Instructions
Lighting the Griddle
1. Read all instructions before lighting.
2. Push the control knob in and turn counter-
clockwise to the “LIGHT” position. Reference
image below.
3. If ignition does not occur in 5 seconds, turn the
burner control off, wait 5 minutes, and repeat
the lighting procedure.
Operating Instructions
Match Lighting Instructions
Do not lean over the griddle while lighting. Make sure
there are no gas leaks.
1. Ensure the control knob is in the “OFF” position.
2. Remove the griddle top (cast-iron griddle top).
3. Light an 11” long match, then place the match
on the right or left side of the burner.
4. Push the control knob in and turn counter-
clockwise to the HIGH position. Be sure the
burner lights and stays lit.
Turning off the Griddle
Turn the control knob to the “OFF” position.
NOTE: Multiple cycles may be required to purge air from gas
supply system.
Burner Control Knob
It is the consumer’s responsibility to see that the Suburban Elite
Series Griddle is properly assembled, installed, and maintained.
Failure to follow the instructions in this manual could result in
bodily injury and/or property damage.
ROTATE
COUNTERCLOCKWISE
LOW
HIGH
T
LIGHT
180° 90° 65° OFF
WARNING

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide p. 5
General Precautions
• If the regulator supplied with the appliance fails,
it must be replaced with the exact model. Please
call customer service for a Suburban authorized
replacement.
• The appliance and its individual shutoff valve
must be disconnected from the gas supply
piping system during any pressure testing of that
system at test pressures in excess of ½ PSI (3.5
kPa).
• The appliance must be isolated from the gas
supply piping system by closing its individual
manual shutoff valve during any pressure testing
of the gas supply piping system at test pressures
equal to or less than ½ PSI (3.5 kPa).
• Before each use of this appliance, perform a
visual inspection of the gas hose from the tank
connection to the orice for any wear, breaks,
leaks, cracks, cuts, or intrusions. Should any
abnormalities be discovered, replace hose prior
to operation.
• In the event of rain, snow, hail, sleet, or other
forms of precipitation while cooking with oil or
grease, cover the cooking vessel immediately
and turn off the appliance burners and gas
supply. Do not attempt to move the appliance or
cooking vessel.
• When cooking, the appliance must be on a
level, stable noncombustible surface in an
area clear of combustible material. An asphalt
surface (blacktop) may not be acceptable for
this purpose.
General Precautions
General Precautions
• This appliance shall not be used on or under any
apartment or condominium balcony or deck.
• The use of alcohol, prescription or non-
prescription drugs may impair the consumer’s
ability to properly assemble or safely operate the
appliance.
• When cooking with oil or grease, have a type. BC
or ABC re extinguisher readily available.
• In the event of an oil or grease re, do not attempt
to extinguish with water. Immediately call the re
department. A Type BC or ABC re extinguisher
may, in some circumstances contain re.
• Do not leave the appliance unattended. Always
keep children and pets away from the appliance.
• This appliance is not intended for and should
never be used as a heater. This appliance is not
intended for frying turkeys.
• This appliance will be hot during and after use.
Use insulated oven mitts or gloves for protection
from hot surfaces or splatter from cooking
liquids.
• Do not place empty cooking vessel on the
appliance while in operation. Use caution when
placing anything in cooking vessel while the
appliance is in operation.
• Do not move the appliance when in use. Allow
the cooking vessel to cool to 115°F (45°C)
before moving or storing.
• For residential use only. Do not use for
commercial cooking.
• Some parts may contain sharp edges, especially
as noted in these instructions. Wear protective
gloves if necessary.
WARNING

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide
p. 6
General Precautions
• The Suburban Elite Series Griddle must
be installed on the opposite side from the
fuel distribution/dispensing system of the
recreational vehicle.
• Appliance shall not be located or used under
overhead unprotected combustible construction.
• When unit is in storage (travel) position, ensure
all low-pressure propane gas system precautions
are in place and all propane gas shut off valves
are in the OFF position.
Burner Flame Check
• Prior to lighting the burner, remove the griddle
plate to visually inspect the ame. Light burner
and rotate knob from high to low – you should
see a smaller ame in the low position than you
see in the high position. See the image below.
Always check the ame prior to each use.
General Precautions
General Precautions
Installation Instructions
MODEL SOP-1005A SOP-1011A - QUICK-CONNECT
(QC) SUBURBAN ELITE SERIES INSTALLATION
INSTRUCTIONS
• Connect to propane using the existing RV low
pressure gas system hose by inserting the
quick-disconnect female into the male quick-
disconnect tting on the back of the griddle. See
Figure below.
NOTE: QC MODELS CAN BE USED IN BOTH
PERMANENT INSTALLATION APPLICATIONS
AS WELL AS TEMPORARY APPLICATIONS
USING WALL MOUNT KIT, 4003A (PURCHASED
SEPARATELY).
Do not use this appliance under extended
awnings. Failure to comply could result in a re
or personal injury.
WARNING
HIGH FLAME
.175"
IGNITION ELECTRODE
RV GAS SUPPLY LINE (QUICK CONNECT)
REGULATOR
W/ QUICK CONNECT FITTING

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide p. 7
Cleaning & Maintenance
Seasoning
• Seasoning is a process by which oil is baked into
metal to create a stick resistant surface and
protect against oxidation.
• Season prior to rst use. Suburban Griddles
comes with a thin layer of soy oil on them to
protect against rust during shipping. You can
wash this off with warm soapy water prior to your
initial seasoning.
Oils to Use
Some oils are better than others for seasoning. We
recommend Flax seed oil for your initial seasoning
since it creates a very durable bond, however, any of
the following oils can be used:
• Flax Seed Oil
• Extra Virgin Olive Oil
• Vegetable Oil
• Soy Oil
The basic idea behind your initial seasoning is to coat
your griddle with oil and heat the oil above its smoke
point to polymerize the oil and create a bond with
the griddle top. You will end up with a black, stick
resistant surface that is easy to clean.
How to Season the Griddle
1. Apply small amount of chosen oil to the surface
of the griddle top and spread it around with a
cloth or paper towel (use tongs or metal spatula
to hold the cloth or paper towel).
2. Turn your griddle on medium-high heat
3. Heat the oil until it reaches its “smoke-point” and
let it continue to discolor. This is good.
4. Let your griddle cool a little. Repeat steps 1
through 3 a few times until you have a black
surface on your griddle.
Maintaining Griddle Seasoning
After you are done using your griddle you should apply
a very thin coat of oil to maintain your seasoning bond
and protect it from rust. If rust or scaling (chipped
seasoning) occur, rub it off with steel wool or low grit
sandpaper and re-season the surface. Store your
griddle in a cool, dry place.
Cleaning and Maintenance
Turn control knob and gas source or tank OFF
when not in use.
If ignition does NOT occur in 5 seconds, turn the
burner controls OFF, wait 5 minutes, and repeat
the lighting procedure. If the burner does not
ignite with the valve open, gas will continue to
ow out of the burner and could accidentally
ignite with risk of injury.
WARNING

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide
p. 8
Cleaning & Maintenance
Safety Precautions
• When the Suburban Elite Series Griddle is not
in use, ensure the control knob is in the OFF
position.
• Never move griddle while in operation or while
hot.
• Use long-handed barbecue utensils and oven
mitts to avoid burns and splatters.
• Keep Suburban Elite Series Griddles away from
walls, buildings, vehicles, or other structures
when in use. Do not obstruct the ow of
combustion or ventilation air. Refer to the
Assembly and Installation section for details.
• Clean the griddle often, preferably after each
use.
• Keep ventilation openings in cylinder enclosure
free and clear of debris.
• Check and clean burner/venturi tubes for insects
and insect nests. A clogged tube can lead to a
re beneath the appliance.
• Keep appliance clear and free of combustible
materials, gasoline, and other ammable vapors
or liquids.
Valve Check
IMPORTANT: To check valve, rst push in knob and
release, knob should spring back. If knob does not
spring back, replace valve assembly before using the
griddle (all repairs should be made by an RV Service
Center). Turn knob to low position then turn back to
OFF position. Valve should turn smoothly.
General Griddle Cleaning
• Do not mistake brown or black accumulation
of grease and smoke for paint. Do not apply a
caustic griddle/oven cleaner to painted surfaces.
• Plastic parts: Wash with warm soapy water and
wipe dry. Do not use Citrisol, abrasive cleaners,
de- greasers, or a concentrated oven cleaner on
plastic parts. Damage to and failure of parts can
result.
• Painted surfaces: Wash with mild detergent or
nonabrasive cleaner and warm soapy water. Wipe
dry with a soft nonabrasive cloth.
• Baked-on grease deposits may require the use
of an abrasive plastic cleaning pad. Use only in
direction of brushed nish to avoid damage. Do
not use abrasive pad on areas with graphics.
• To clean the griddle after each use, scrape gently
with a metal spatula or scraper and wipe down
the griddle surface with a cloth or paper towel.
For tough food residue, pour water onto the hot
griddle surface and let it boil the residue off.
Cleaning and Maintenance

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide p. 9
Cleaning & Maintenance
Storing the Griddle
• Store in dry location.
• For quick connect griddles, disconnect from the
recreational vehicle’s low pressure LP gas supply
system via quick-disconnect tting (following
applicable safety steps).
• Store griddle indoors ONLY if turned off,
disconnected from the low-pressure gas system,
and the unit itself is at room temperature.
• Remove grease tray and clean before storage.
Cleaning the Burner Assembly
Follow these instructions to clean the burner.
1. Turn gas OFF at the control knob
2. Ensure all components have cooled.
3. Remove griddle plate from assembly.
4. Wire brush the entire outer surface of the burner
to remove food residue and dirt.
5. Clean any blocked ports with a stiff wire such as
an open paper clip.
6. While wearing eye protection use an air hose to
force air into the burner tube and out the burner
ports. Check each port to make sure air is coming
out each respective nozzle.
7. If any large cracks or holes are found call
Suburban Customer Service for instruction and/
or replacement.
Food Safety
Food safety is a very important part of enjoying the
outdoor cooking experience. To keep food safe from
harmful bacteria, follow these four basic steps:
1. Clean: Wash hands, utensils, and surfaces with
hot soapy water before and after handling raw
meat and poultry.
2. Separate: Separate raw meats and poultry from
ready-to eat foods to avoid cross contamination.
Use a clean platter and utensils when removing
cooked foods.
3. Cook: Cook meat and poultry thoroughly to kill
bacteria. Use a thermometer to ensure proper
internal food temperatures.
4. Chill: Refrigerate prepared foods and leftovers
promptly. For more information visit the Canadian
partnership for Consumer Food Safety Education–
befoodsafe.ca
Cleaning and Maintenance
Do not put griddle in storage or travel mode
immediately after use. Allow griddle to cool to touch
before moving or storing. Failure to do so could result
in re resulting in property damage, personal injury,
or death.
DANGER

Service Log
©Suburban, an Airxcel Brand® Suburban Griddle Operation Guide
p. 10
Service LogWarranty
676 Broadway Street |Dayton, TN 37321 |USA
423.775.2131 |www.Airxcel.com
FOR FUTURE REFERENCE, YOU SHOUL
D
RECORD THE FOLLOWING INFORMATION
:
M
ODEL
NUMBER
:
SERIAL
NUMBER
:
STOCK
NUMBER
:
D
ATE OF
P
URCHASE
:
ONE YEAR LIMITED WARRANTY
Please read and retain this warranty. Suburban does not require Warranty Registration for this appliance.
This product is warranted to the original purchaser to be free from defects
in material or workmanship for a period of ONE YEAR from the date of
the original retail purchase. It is the responsibility of the consumer/owner
to establish the warranty period by supplying PROOF OF PURCHASE.
Suburban - A Division of Airxcel; hereafter referred to as Suburban, does
not use warranty registration therefore, you are required to furnish proof of
purchase date through a receipt or other payment records when submitting
a warranty service claim.
This warranty does not cover defects or damage due to improper
installation, alteration, accident or any other event beyond the control of
Suburban. Defects or damage resulting from misuse, abuse or negligence
will void this warranty. This warranty does not cover scratching or damage
that may result from normal usage. If outdoor griddle appliance is installed
in a temporary application, there is no labor allowance. If installed into a
permanent application, the following is our limited warranty:
Suburban will replace any parts that are found defective within the rst year
and will pay a warranty service allowance directly to the recommended
Suburban service center at rates mutually agreed upon between Suburban
and its recommended service centers. Replacement part will be shipped
FOB the shipping point within the Continental United States, Alaska, and
Canada to the recommended service center performing such repairs. All
freight, shipping, and delivery costs shall be the responsibility of the owner.
The exchanged part or unit will be warranted for only the expired portion
of the original warranty. Before having warranty repiars made, conrm that
the service agency is a recommended service center for Suburban. DO
NOT PAY THE SERVICE AGENCY FOR WARRANTY REPAIRS; SUCH
PAYMENTS WILL NOT BE REIMBURSED. Suburban reserves the right
to examine the alleged defect in the griddle appliance or component
parts, and it is the owner’s obligation to return the griddle appliance and/
or component parts to Suburban or its representative. When returning
a griddle appliance, it must include all component parts and the serial
number plate. Returned component parts must be individually tagged and
identied with the outdoor griddle’s model number, serial number, and date
of installation.
This product is not intended for institutional or commercial use; Suburban
does not assume any liability for such use. Institutional or commercial use
will void this warranty.
This warranty is nontransferable and is expressly limited to the repair or
replacement of the defective product. During the warranty period of one
year, Suburban shall repair or replace defective parts at no cost to the
purchaser (labor charges and related expenses for removal, installation
or replacement of the product or components are not covered under
this warranty). The exchanged part or unit will be warranted for only the
unexpired portion of the original warranty.
Suburban’s liability hereunder is limited to the replacement of the product,
repair of the product or replacement of the product with a reconditioned
unit at the discretion of Suburban. Suburban reserves the right to make
substitutions to warranty claims if parts are unavailable or obsolete.
Suburban shall not be liable for loss of use of the product or other
consequential or incidental costs, expenses or damages incurred by the
consumer of any other use. The user assumes all risk of injury resulting
from the use of this product.
This warranty is expressly in lieu of all other warranties, expressed or
implied, including warranties of merchantability or tness for use to the
extent permitted by Federal or state law. Neither Suburban nor any of its
representatives assumes any other liability in connection with this product.
Some states do not allow the exclusion of incidental or consequential
damages, so the above limitation may not apply to you.
NO REPRESENTATIVE, DEALER, RECOMMENDED SERVICE
CENTERS OR OTHER PERSON IS AUTHORIZED TO ASSUME FOR
SUBURBAN ANY ADDITIONAL, DIFFERENT OR OTHER LIABILITY IN
CONNECTION WITH THE SALE OF THIS SUBURBAN - A DIVISION OF
AIRXCEL PRODUCT.
This warranty gives you specic legal rights, and you may also have other
rights which vary from state to state.
SUBURBAN WILL NOT BE RESPONSIBLE FOR:
• Any damage (cracks, chips, scratches, etc.) to any painted surface,
discoloration or surface rusting.
• Items classied as normal maintenance.
• Damage or repairs required as a consequence of faulty or incorrect
assembly or application not in conformance with Suburban
instructions.
• Failure to start and/or operate due to water or dirt in controls.
• Parts not supplied by Suburban.
• Damage or repairs needed as a consequence of any misapplication,
abuse, unreasonable use, unauthorized alteration, improper
service, improper operation or failure to provide reasonable and
necessary maintenance.
• Suburban products whose serial number has been altered, defaced
or removed.
• Suburban products installed or warranty claims originating outside
the Continental U.S.A., Alaska, Hawaii and Canada.
• Damage as a result of oods, winds, lightning, accidents, corrosive
atmosphere or other conditions beyond the control of Suburban - A
Division of Airxcel.
• ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY,
ECONOMIC OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER.
IF YOU HAVE A PRODUCT PROBLEM,
• Follow the steps provided in the TROUBLESHOOTING SECTION
of this manual.
• If warranty service is required, return product to your dealer and/or
retailer for refund or replacement; or contact Suburban - A Division
of Airxcel Customer Service Department at 423.775.2131 EXT 7101.
Be sure to have the model and serial number (located on the appliance
rating plate, see illustrations on page 7), proof of purchase and the
nature of the problem readily available.