KNOWINK POLL BOOK Parts list manual

POLL BOOK SET UP &
ADVANCED FUNCTIONS GUIDE
Opening Procedures
1
Closing Procedures 4
Troubleshooting 7
Poll Pad Icons & Colors 9
Advanced Functions (Password Required –
with Head Judge Materials )
Accessing Summary Report 10
Cancel Voter Check-In 11
Reprint Voter Certificates 13
Anoka County Elections & Voter Registration
[phone]

OPENING PROCEDURES | POLL PAD SETUP
1.LOCATE AND TURN ON HOT
SPOT
Set up instructions are included inside of the hot
spot case.
NOTE: You may need to try different
locations in the polling place (e.g. closer to
a window or door) to establish a
connection
2. LOCATE PRINTER AND
CONNECT TO POWER ADAPTER
Connect the power cord to the power adapter.
NOTE: Ensure secure connection
3. CONNECT TO PRINTER
Plug the connector into the back of the printer.
NOTE: Ensure secure connection
1

OPENING PROCEDURES | POLL PAD SETUP
4. PLUG P RINTER INTO OUTLET
Plug your printer into a wall outlet.
N OT E :
M a k e
sure
your
check-in
table
is
close
to
the
wall
outlet
or
you
have
an extension cord available.
REMINDER: If you are using a power strip,
besure it is turned on.
5. TURN PRINTER ON
TheON/OFF switch is located on the left side
of the p r i n t e r .Ifyoudonot see a green power
light on the front panel, check the power cord
connections and m a k e su r e the outlet has
po w e r .
6. S T A N D ARM
To attach the stand arm to the iPad shell,
pinch the buttons on the side of the arm
and place in circular opening. Release buttons
and rotate the arm until you hear a click.
2

OPENING PROCEDURES | POLL PAD SETUP
7. CONNECT ARM TO BASE
Take
arm
and
place
into
Poll
Pad
Base.
Once
attached
rotate
iPad
making
sure
the
camera
is on top, oriented in a landscape position.
8. ATTACH PHOTO ID TRAY
Slide the ID tray to the iPad using the mounting
slide. Once attached, insert stylus
into the holding slot. Adjust the iPad to a
suitable angle.
9. POWER ON POLL PAD
Press the power button on the top left edge
of the unit until you see the Apple icon, then
release. The iPad will power on, and the Poll Pad
application with launch automatically.
N OT E : Poll P ad will power on automatically
if connected to A C p o wer.
3

OPENING PROCEDURES | POLL PAD SETUP
10. HOME SCREEN CHECKLIST
• Name of Jurisdiction
• Election Name and Date
• Polling Place Location is Correct
(MostImportant)
• Check-in Count= 0
• Battery L i f e is Close to Full (90% or g r e a t e r )
11. CONFIRM C ONNECTION
Look for blue light on the back of the printer
to confirm the wireless printing connection is
successful.
12. CONNECT & TEST PRINT
A green printer iconon the Poll P ad means
youa r e connected t o the p r i n t e r .
Press the green printer iconand select ‘ Print
T e s t Certificate ’anda sample certificate will
print.
You are now ready to sign in and process voters.
4

C L O S I N G P R O C E D U R E S | S E C U R E P O L L P A D S U P P L I E S
1. POWER OFF & UNPLUG
PRINTER
Power off the printer and unplug from outlet, disconnect printer
cable from transformer box and printer.
NOTE: Keep Poll Pad powered ON
2. FOLD S T A N D ARM
After disconnecting ha r d w a r e from the i P ad , place components
back in carrying case. Once the stand arm has been r e m o v e d
from the i P adand battery base, fold the stand arm backwards
to fit in the case.
NOTE: Keep Poll Pad powered ON
3. POWER OFF IPAD
Turn off iPad by holding the power button and the home button
(pictured) simultaneously until the screen goes black. Place iPad
in the carrying case.
5

C L O S I N G P R O C E D U R E S | S E C U R E P O L L P A D S U P P L I E S
❶ PACK POLL PAD CASE
Disassemble the Poll P adand r e t u r n the
supplies to the Poll P adCase.
Close the lid and secure.
❶ Green Case
❷ Poll Pad & Stand Arm
❸ Poll Pad Base
❹Power Cube and Cord
❺(2) Stylus
❻Photo ID Tray
❼ iPad Screen Cloth
❽ Printer
❷ RETURN SUPPLIES
Return Poll P ad Case t o the Election's
office on election night, along with other
precinct supplies.
NOTE: To ensure accuracy, remember to place the
Poll Pad supplies in the appropriate case/tote.
6

TROUBLESHOOTING
CHARGING POLL PAD
❶Plug USB end of power cable into power cube
❷ Plug power cube into an AC wall outlet
❸ Plug power cable into Lightning Connector on Poll Pad
❹ Wait about five minutes for the Poll Pad to charge
❺ Once there is sufficient power, Poll Pad will auto power on
❻ Resume normal operations
NOTE: To confirm your unit is charging, verify battery icon is green
and lightning bolt is displayed.
OPENING POLL PAD
❶If application doesnot automatically launchwhen powered on,
touch the Poll P adApp at the bottom of the Home Screen
❷ Verify the Minnesota homepage displays on screen
iOS S O F TW A R E U PD A T E
DO
N OT
perform
a
software
update
on
the
Poll
P ad.
In
the
unlikely
event
that
an
iOS
update
prompt
displays
on
the
device,
perform
the following steps:
❶Touch Later from the list of on screen options
❷ Press the Home button and verify Poll Pad app remains open
7

TROUBLESHOOTING
POLL PAD SCREEN IS
UNRESPONSIVE
❶ Unplug unit from power source (electrical outlet, battery, etc.)
If the Poll P ad screen is unresponsive, perform the
following steps:
❷Hold down the Sleep/Wake and Home buttons
simultaneously
❸Release both buttons once the Apple logo displays on screen
❹ After application launches, return to previous activity.
Connected
Co n
N
n
o
e
t
cted
NOT PRINTING / STOPS PRINTING
❶ Make sure the printer is turned ‘ON.’
❷Confirm the printer is plugged into outlet andcords are
securely connected.
❸ Check paper is installed correctly.
❹ Confirm connection with Poll Pad (green icon).
CHANGING P A P E R
❶ Open printer
❷ Reload paper with the paper flaptoward
you, feeding from the bottom/underneath roll.
❸ Close and Print Test Certificate
8

POLL PAD ICONS
PRINTER ICON COLORS
Poll Pad is paired with the printer. A certificate
will print out for checked-in voters and those who
are in the wrong precinct.
Poll Pad recognizes the printer and is
currently in the process of pairing with the
device.
Poll Pad is not paired with the printer. Select the
printer icon, followed by Pair and Connect.
MULTI-PEER ICON COLORS
Poll Pad is currently connected and synchronizing with
the other precinct Poll Pads.
The number inside of the blue circle indicates the number of
precinct units the Poll Pad is connected
to.
Poll Pad recognizes the presence of other precinct Poll
Pads but is not connected or synchronizing with these
units.
The Poll Pad is currently disconnectedandnot
synchronizing with the other precinct Poll Pads. Contact
your Election Authority.
C L O U D S Y N C ICONS &
COLORS
Poll Pad is currently connected and synchronizing with
the central election database.
Poll Pad is in the processof connecting to the central
election database.
Poll Pad is currently disconnectedandnot
synchronizing with the central election database.
Contactyour Election Authority.
9

S U M M A R Y R E P O R T – H E A D J U D G E O N L Y
❶ MENU
To access Summary Report contained in the
Poll P ad , press MENU > Summary Report .
❷ ENTER PASSWORD
Enter the Advanced Functions Password
(with Head Judge materials)
❸ SUMMARY REPORT
Use this report to complete your precinct
statistics worksheet.
10

C A N C E L V O T E R C H E C K - I N – H E A D J U D G E O N L Y
❶ L OO K UP VOT E R
Look up voter needed to cancel check-in. Enter the
first three letters of last and first names.
❷ PRESS SETTINGS BUTTON
Press the Settings icon which is located beside
first letter of voter's last name.
❸ ENTER PASSWORD
Enter the Advanced Functions Password
(with Head Judge materials)
❹ CANCEL THE CHECK-IN
Press Cancel Voter Check-In.
11

C A N C E L V O T E R C H E C K - I N – H E A D J U D G E O N L Y
❺ POLLWORKER NAME & REASON
Election Judge canceling voter check-in enters
their name. From the drop-down box, select
reason.IfyouchooseOtherfo r reason, youmust
enter details toproceed. Press NEXT .
❻ REVIEW , SIGN & SUBMIT
Election Judge must sign using their FULL NAME
and press SUBMIT .
❼CHECK -IN CANCELED
Vo t e r will be cleared from check-in count.
VOID VOTER CERTIFICATE
 W r i t e “VO I D”a c r oss c an c e ll e d v o t e r c e r t i f i c a t e
 N o t e i n I N C I DE N TLO G – i n c l ud e v o t e r na m e
 P l a c e v o i d e d c e r t i f i c a t e i n c on t a i n e r w i t ho t h e r
v o t e r c e r t i f i c a t e s
12

R E P R I N T V O T E R C E R T I F I C A T E S – H E A D J U D G E O N L Y
❶ L OO K UP VOT E R
Look up voter needed to reprint
voter certificate. Enter the first three
letters of last and first names.
❷ PRESS SETTINGS
BUTTON
Press the Settings icon which is
located beside first letter of
voter's last name.
❸ ENTER PASSWORD
Enter the Advanced Functions
Password
(w/ Head Judge materials)
❹ REPRINT VOTER CERTIFICATE
Press Reprint Vo t e r Certificates anda duplicate
will automatically print . Then press S T A R TOVER.
 P r i n t e d c e r t i f i c a t e w ill b e m a r k e d“D U P L I C A TE”
 N o t e i n I N C I DE N TLO G – i n c l ud e v o t e r na m e
 Place both certificates (if available) in
container with other voter certificates
13