
Trouble Shooting
Please try the following items when you meet troubles in using, if it is still couldn't be
improved.Please contact the service center.
●Make sure that the power is connected properly and there is no
interruption.
●Connect the unit with test power cable and AC adapter (5V /
2.0A) and check if it can be turned on.
●Press the reset button to reset the machine.
●Make sure the SD card is set correctly.
●Using PC format micro SD card with FAT32.
●Please replace the new card.
●Make sure the camera is set correctly.
●Make sure you have enough card space.
●Press the reset button to reset the machine.
●Make sure the camera is set correctly.
●Make sure that the camera connection cable is not broken.
●Change the position of the two cameras and connection.
●Make sure you have enough memory card storage.
●Using PC format micro SD card with FAT32.
●Please check micro SD card removed or not, cable broken or
not.
●Whether the camera is connected or the power is unstable,
please connect it again.
●Restart the unit, try insert the micro SD card again.
●Please check the screen saver whether is opened or not.
●Please confirm the remote controller is installed, sound
collection environment of the microphone.
●set the [Microphone Volume] to other than "OFF".
Video files can
not be playback
normally
●Transfer video files to your PC as much as possible.
●You can not playback on MAC.
●Do you update Windows Media Player of Windows 7/8/10 to
the latest version?
●We do not guarantee that all PCs can playback video files.