Lencore Operating Platform User manual

INSTALLATION &
OPERATIONS
MANUAL
OP (RACK MOUNT)

RISK OF ELECTRIC SHOCK- DO NOT OPEN THE UNIT.
THERE ARE NO SERVICABLE COMPONENTS INSIDE.
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
An apparatus with Class I construction shall be connected to a mains socket outlet
with a protective earthing connection.
The mains plug or appliance coupler shall remain readily operable.
The unit must be installed with an enclosed rack.

section 1IMPORTANT SAFETY INSTRUCTIONS & PRECAUTIONS
section 2 n.FORM™ SYSTEM COMPONENTS DESCRIPTION
2.1 system components
.01 i.LON
.02
.03
.04
.05
.06
.07
.08
MPI-6
Jordna Hub
SmartSwitch
OP (Rack Mount)
Speakers
Router
FT-Terminator
2.2 optional accessories
.09 RAMP
.10
.11
.12
.13
.14
.15
Relay
Strobes
Horns
Mic Pre-Amp
Paging Microphone
Amplifiers for Horns
2.3 system ow diagram
2.4 system speaker placement and wire diagram
2.5 cabling
Speaker cable
Data cable
Audio cable
table of contents
section 3 INSTALLATION
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
section 5
OP (Rack Mount) Installation Instructions
OP (Rack Mount) and Speaker Placement
Hang Speakers
Install OP (Rack Mount)
Wiring the Speakers & Rack Mount
Data & Audio Cables
Wiring Information
Headend Equipment Installation
System Conditions
Final Wiring Checklist
5.1
5.2
section 4KEYPAD AND LCD DISPLAY INSTRUCTIONS
Training Options
Online Training Reference
TRAINING
section 6 TESTING PROCEDURE/MAINTENANCE PROCEDURE/NOTICE

Follow all instructions.
Do not use this equipment near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including ampliers) that produce heat.
Only use attachments/accessories specied by the manufacturer.
Protect your equipment with surge protector and Uninterruptable Power Supply
(UPS)equipment.
Refer all servicing to qualied service personnel. Servicing is required
when the apparatus has been damaged in any way, such as if the
power-supply cord or plug is damaged; liquid has been spilled or objects
have fallen into the apparatus; the apparatus has been exposed to rain
or moisture; does not operate normally; or has been dropped.
Follow COMPLETE instructions for wiring the system and ALL system checks
before powering the system on for the rst time, to avoid irreversible damage
to the components. Ensure proper polarity for wiring with regard to power,
data and audio output.
Do NOT plug any n.FORM™ devices into a computer or network or like
equipment other than n.FORM™ devices unless specically asked to do
so in the installation manual.
important
safety instructions
WARNING
To reduce the risk of re
or electric shock, do not
expose this equipment
to rain or moisture.
Equipment should not be
exposed to dripping or
splashing and no objects
lled with liquids should be
placed on the equipment.
1
2
3
4
5
6
7
8
9
10

You’re a Crucial Part of a Sound Decision
Clear direction in the event of an emergency is critical to the safety of building occupants
and employees. In today’s workplace, distraction is a norm that every employee
contends with. You have been asked to play a part of the solution in the planning for
an emergency event. There are four critical criteria for a mass notication emergency
communication (MNEC) system to be successful: Reach, Clarity, Redundancy and
Reporting.
n.FORM™ delivers on these criteria. Furthermore, you are being asked to install the
system completely so that it operates reliably at all times and delivers the messaging in
the intent that it was designed.
The equipment you are installing will play a vital role in ensuring proper communications
in the event of an emergency.
You have been provided with state-of-the-art equipment and technology to install,
test, tune and nalize. As such, your goals for the completed installation should be:
Tuning the system to the proper dB level
Achieving proper sound uniformity
Managing expectations for the product
Leaving the customer with a properly installed mass notication system
Mass notication involves much more than a series of speakers, switches and wiring
deployed throughout the oce or campus.
Congratulations on being asked to perform a vital service for this client. You will leave
the workspace a better, safer place to work.
WHAT ARE THE CRITERIA FOR PERFORMANCE?
The audio from a mass notication system must accomplish two things:
It must reach persons in all spaces.
It must be intelligible.
section 1
1.1 | basic information on mass notification
1
2
3
4
1
2

section 2
.01-i.LON The Lencore n.FORMTM System uses an i.LON® Server as its
head-end equipment to control the networked system. The i.LON®
Server offers exceptional features, solid construction, plus the
flexibility to monitor and control the sound masking from virtually
anywhere.
.02-MPI-6 Lencore’s Music Page Interface (MPI) replaces all
the bulky head end equipment that is associated with music and
paging systems. With the MPI there is no need for additional
cable home-runs, amplifiers, separate equalizers, special
switching equipment or matching vendors for compatible
product interfaces. The MPI’s technology is so sophisticated that
it can allow zone additions, modifications, deletions and other
changes to the paging system on the fly, without rewiring. This
eliminates the need for running multiple home runs back to the
electrical closet or through building risers to create separate or
additional zones.
.03-Jordna Hub The Jordna Hub provides the ability to split
the system’s signal and distribute it to multiple points. It
provides an input that connects to the OP (Rack Mount) and has
four outputs that enable the hub to branch to other OP (Rack
Mount) locations in separate buildings or facilities. When the need
for wider system coverage and signal distribution is required,
Jordna Hubs can be connected to each other, providing clients
with almost infinite scalability to meet future growth.
2.1 | system components
Link to Product Page
Link to Product Page
Link to Product Page
1

.05-OP (Rack Mount) The Operating Platform (Rack Mount)
delivers superior intelligible messaging, quadruples the number of
speakers from one in-plenum operating platform and has four times
the number of channels, compared to the Spectra i.Net® OP –
creating coverage up to 6 million square feet per system.
2.1 | system components
.04-SmartSwitch The Lencore SmartSwitch provides total data
and audio redundancy to any n.FORM™ system.
Link to Product Page
Link to Product Page
.08-Free Topology (FT) Terminator The free topology
terminator is used to change the topology of the network from a
BUS to a free or flexible topology.
.06-Speakers Emerald Technology speakers are designed to be
an integrated part of the Lencore n.FORM™ engineered system
solution. Each speaker, when used with the OP (Rack Mount),
produces nearly twice the sound level of other systems.
.07-Router A router ensures quality data transmission, paging and
music integrity across long cable runs. Each router terminates
and rebroadcasts signals back to full strength allowing the system
wiring network to work at best practices standards.
Link to Product Page
Link to Product Page
Link to Product Page
2

.09-RAMP (pre-recorded messages) Designed to address
paging and mass communication needs, the RAMP™ (Record,
Audio, MPEG Player) offers the necessary features for a variety
of audio announcement applications, ranging from public
addresses to safety announcements.
.10-Relay Used for triggering strobes, pre-recorded messages or
other devices.
2.2 | optional accessories
.11-Strobes Strobes are visual communication devices that alert
occupants of an event. A variety of different colored strobes
are available and depending on the type of facility will often
represent a different type of emergency.
Link to Product Page
Link to Product Page
Link to Product Page
.12-Horns Lencore’s decorative paging horns are available when
a surface-mounted speaker is desired or necessary due to site
configuration or condition.
Link to Product Page
3

2.2 | optional accessories
.14-Paging Microphone A microphone input device is often
used to speed communication through push and talk. This device is
easily incorporated into the design of a mass notification system.
.15-Amplifiers for Horns When using a horn for loud voice
communication an amplifier is required in order to generate
enough power to make the message clear and intelligible.
.13-Mic Pre-Amp Designed to offer superior paging, the
Microphone Pre-Amplifier with Automatic Gain Control (AGC) is
Lencore’s next generation in high performance technology. The
Microphone Pre-Amplifier improves vocal clarity for paging and
emergency messaging. Each unit incorporates Automatic Gain
Control to deliver greater compression and feedback suppression.
Link to Product Page
Link to Product Page
Link to Product Page
4

2.3 | system flow diagram
n.FORM™
5

2.4 | Example system speaker placement and wire diagram
n.FORM™
6

2.5 | speaker cable (RJ45) 568B
1
5
2
6
3
7
4
8
ORANGE|WHITE
ORANGE
GREEN|WHITE
BLUE
BLUE|WHITE
GREEN
BROWN|WHITE
BROWN
1
2
3
4
5
6
7
8
AUDIO (-)
AUDIO (+)
SPEAKER SENSE (+)
AUDIO (-)
AUDIO (+)
SPEAKER SENSE (-)
AUDIO (-)
AUDIO (+)
speaker
PINS - 568 B
Speaker Cable connections are from OP (Rack Mount)to Speakers
and from Speaker to Speaker.
The pin out on the RJ45 is 568B.
The RJ45 connectors for the SPEAKER cables are non-shielded.
7

2.5 | data cable (RJ45) 568B
1
5
2
6
3
7
4
8
ORANGE|WHITE
ORANGE
GREEN|WHITE
BLUE
BLUE|WHITE
GREEN
BROWN|WHITE
BROWN
1
2
3
4
5
6
7
8
LON A | ILON®DATA NETWORK
LON B | ILON®DATA NETWORK
INITIALIZATION (SEQUENCER)
PAGE (+)
PAGE (-)
INITIALIZATION (SEQUENCER)
MUSIC (+)
MUSIC (-)
data
PINS - 568 B
Data Cable connections are from the Music Page Interface - 6 (MPI-6)
to OP (Rack Mount) and from OP (Rack Mount) to OP (Rack Mount).
The pin out on the RJ45 is 568B.
The RJ45 connectors for the DATA cables are non-shielded.
8

2.5 | audio cable (RJ45) 568B (not speaker cable)
1
5
2
6
3
7
4
8
ORANGE|WHITE
ORANGE
GREEN|WHITE
BLUE
BLUE|WHITE
GREEN
BROWN|WHITE
BROWN
1
2
3
4
5
6
7
8
AUDIO INPUT 4(+)
AUDIO INPUT 4(-)
AUDIO INPUT 1(+)
AUDIO INPUT 3(+)
AUDIO INPUT 3(-)
AUDIO INPUT 1(-)
AUDIO INPUT 2(+)
AUDIO INPUT 2(-)
audio
PINS - 568 B
Audio Cable connections are from the Music Page Interface - 6 (MPI-6)
to OP (Rack Mount) and from OP (Rack Mount) to OP (Rack Mount).
The pin out on the RJ45 is 568B.
The RJ45 connectors for the AUDIO cables are non-shielded.
9

section 3
3.1 | step-by-step op (rack mount) installation instructions
REMINDER
Secure all OP (Rack Mount),
MPI and i.LON equipment
onsite. Store securely &
safely. All are expensive
items!
PREPARATION
Review boxes. Refer to packing list and check equipment in boxes. Be certain you have:
All OP (Rack Mounts) – Please secure all OP (Rack Mounts)to a very safe place.
i.LON (make sure you secure the i.LON – approximate cost $2000.00).
The terminator(s). Keep these in a safe place.
MPI (headend enclosure).
Speaker boxes. Count all the items to ensure that you have all of your equipment.
Open speaker boxes to properly count the number of speakers you have.
Review Wiring and Installation Drawings:
Verify where wiring will be installed BEFORE placing equipment.
Check wiring runs to properly estimate needed quantity of wire for the project.
Check quantity for: Data Wire (CAT 5e, 4 pair), Audio Wire
(CAT 5e, 4 pair), Speaker Wire (CAT 5e, 4 pair). Check that all wiring is Plenum Rated,
Only use Plenum Rated wiring in Plenums.
Verify where OP (Rack Mount) and speakers will be installed. Please note
OPs need to be installed in sequence.
Review location for placing the head end equipment (electrical or IT closet) – make
sure that you have access to power in the closet. Follow all safety precautions. Use a
UPS (uninterruptible power supply) for powering the head end for all emergency
paging or MNEC systems. Check for and identify intended placement for the:
Wall mounted enclosure or rack mounted drawer
Identify any major site impediments such as:
Slab-to-slab wall
Shafts
Risers (wiring raceways from oor to oor)
Obstructions in plenum
1
2
3
4
a
b
c
e
d
a
a
b
c
a
b
d
c
10

3.2 | op (rack mount) and speaker placement
HELPFUL HINT
It may be helpful to mark each speaker with a magic marker on the bottom for each OP (Rack Mount),
each channel and speaker number, for example: OP (Rack Mount) #1, channel 1 - mark the speaker
EOP-1. Also when you get to the end speaker on each channel, add “END” to this designation.
Place the speakers by walking the floor and set the speakers on the floor at
approximate installation locations.
NEVER PLUG AN OP (RACK MOUNT) INTO ANY COMPUTER OR
NETWORK EQUIPMENT OTHER THAN AN i.LON OR ANOTHER OP (RACK
MOUNT).
INSTALLATION
IMPORTANT: Lencore suggests installing equipment in this sequence:
Hang speakers*
Install Rack Mount
Run wire with power OFF
ATTENTION: DO NOT HOOK UP POWER UNTIL THE SYSTEM IS FULLY INSTALLED.
* Speaker units will hang from the ceiling using the attached chain (supplied by Lencore).
Chain length should be cut to enable each speaker to hang a minimum of 6”above the ceiling
tile and a maximum of 12” above the ceiling tile, unless otherwise noted on the drawing.
NOTE: TO HELP MAINTAIN UNIFORMITY, KEEP THE CHAIN LENGTHS/
HEIGHTS CONSISTENT THROUGHOUT THE INSTALLATION AND SPACE.
1
1
2
3
11

3.3 | hang speakers
1
2
3
4
Climb ladder and access the ceiling plenum
Hang speaker units in plenum area at marked locations using preferred hanging method
(powder action gun such as a Hilti-gun™ or drill and screw; check your local building codes
for allowable hanging methods and standards)
Drive a nail holding the clip with the speaker chain and speaker into ceiling
Pull and connect audio cables to speakers by channel (refer to Section C Wiring)
See Video:
http://lencore.com/Videos/PopularVideos/Installation.aspx
12

You have received OP (Rack Mounts) – All are shipped with the number 1A/1B and will
be sequenced in the field. Check and install each respective OP (Rack Mount) according
to the drawing.
OP (Rack Mounts) are installed in a standard 19" rack.
3.4 | install op (rack mount)
IMPORTANT: leave 1RU space above each OP for ventilation and wire management
In the event of trouble, please contact:
Name:
Address:
Phone Number:
13

3.5 | wiring the speakers and op (rack mounts)
Power cables
Data cables (CAT 5e or equivalent – 4 pair – Plenum Rated) – Straight Pin 568B Method
Audio cables (CAT 5e or equivalent – 4 pair – Plenum Rated) – Straight Pin 568B Method
Speaker Cables (CAT 5e or equivalent – 4 pair – Plenum Rated) – Straight Pin 568B Method
PREPARATION
Check site drawing for wiring installation diagram
Use wiring diagram to determine approximate wiring lengths:
Approximately 25’ between speakers (Cat 5e 4 pair)
Approximately 3000’ total Data and Audio cable length
(AE Router needed at that point to extend distance)
IMPORTANT: Double-check for long home runs and runs between floors, as these
will require much longer lengths of wire. Check wiring schematics for your project.
For more detail about system wiring, see Section 3.7 – data and audio cables
GROUND WIRES
•Ground wires are 16-gauge
•A common ground must exist
Between OP (Rack Mount) to OP (Rack Mount)
Between floors
1
2
4
3
a
b
A
B
C
a
b
1 Plug OP (Rack Mount) into a standard 115 VAC outlet.
Complete all other wiring (audio and data) and perform wiring checklist
(see page 28) BEFORE powering up the system.
2
WARNING
NOTE: Make sure that grounds are connected to grounds and that wires
are not crossed anywhere in the entire system.
1
14

Run data and audio cable from the MPI in the closet to the
first OP (Rack Mount) and continue with the data and audio wires
from each OP (Rack Mount) in sequence. It is recommended to
use two different colored cables as to not confuse them in the
plenum.
Before use check and test all cables. Use a cable continuity tester.
DO NOT SKIP THIS STEP! This easy step will resolve most of any
problems associated with the installation and will save you
significant time if you need to trouble-shoot the system. Even
pre-packaged/pre-certified batch tested cables fail.
Connect the data and audio cables into the first OP (Rack
Mount) Data IN and Audio IN jacks respectively. (Female
RJ45).
Connect another data and audio cable from the first OP
(Rack Mount's) Data and Audio OUT jack to the Data and
Audio IN jack of the second OP (Rack Mount).
Continue connection from OP (Rack Mount) to OP (Rack Mount)
in numbered sequence. You may NOT skip a sequenced OP (Rack
Mount) (i.e., connect OP (Rack Mount) 1 to 4). Keep OP (Rack
Mounts) sequenced, even if you swap OP (Rack Mounts) on a
wired route. (If you swap an OP (Rack Mount),please designate the
swap with notes on drawing so that the as-built drawings may be
properly referenced.)
3.6 | data and audio cables
2
1
3
4
5
NOTE
Do NOT run data cable alongside power wires. Data cables must cross at right angles to
power wires found in the plenum. Follow all proper procedures & local codes.
NOTE
Do NOT run data cable alongside power wires. Audio cables must run at right angles to
power wires found in the plenum. Follow all proper procedures & local codes.
Data cables are 4-pair CAT 5e or equivalent
•
Must be plenum-rated
•
Straight-pin cable
(Pin 1->1, Pin 2->2, Pin 3->3, Pin 4->4, Pin 5->5, Pin 6->6, Pin 7->7, Pin 8->8)
WIRING BETWEEN POWER ZONES:
TIA/EIA 568-B CONFIGURATION
15
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