Lenovo 21HQ000MAU User manual

X1 Carbon Gen 11 and X1 Yoga Gen 8
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
Safety and Warranty Guide
Setup Guide
Generic Safety and Compliance Notices
Second Edition (July 2023)
© Copyright Lenovo 2023
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Discover your Lenovo notebook iii
Chapter 1 Meet your computer 1
Front view . . . . . . . . . . . . . . . . . . 1
Side view . . . . . . . . . . . . . . . . . . 5
Bottom view . . . . . . . . . . . . . . . . . 8
Features and specifications . . . . . . . . . . 10
USB specifications. . . . . . . . . . . . 11
Chapter 2 Get started with your
computer 13
Access networks . . . . . . . . . . . . . . 13
Connect to Wi-Fi networks. . . . . . . . . 13
Connect to the wired Ethernet . . . . . . . 13
Connect to a cellular network (for selected
models) . . . . . . . . . . . . . . . . 14
Turn on the Airplane mode . . . . . . . . . 14
Interact with your computer . . . . . . . . . . 15
Use the keyboard shortcuts . . . . . . . . 15
Use the TrackPoint pointing device . . . . . 16
Use the trackpad . . . . . . . . . . . . 18
Use the touch screen (for selected models) . . 19
Connect to an external display . . . . . . . 21
Get to know YOGA modes (for ThinkPad X1 Yoga
Gen 8 only) . . . . . . . . . . . . . . . . 22
Use Lenovo Integrated Pen (for ThinkPad X1 Yoga
Gen 8 only) . . . . . . . . . . . . . . . . 23
Chapter 3 Explore your computer 25
Lenovo Commercial Vantage . . . . . . . . . 25
Lenovo View (for selected models) . . . . . . . 25
User Presence Sensing (for selected models) . . . 27
Intelligent cooling . . . . . . . . . . . . . . 28
Manage power . . . . . . . . . . . . . . . 29
Check the battery status . . . . . . . . . 29
Charge the computer . . . . . . . . . . . 29
Change the power settings . . . . . . . . 30
Transfer data . . . . . . . . . . . . . . . . 31
Set up a Bluetooth connection . . . . . . . 31
Set up an NFC connection . . . . . . . . . 31
Purchase accessories . . . . . . . . . . . . 32
Chapter 4 Secure your computer
and information 33
Lock the computer . . . . . . . . . . . . . 33
Log in with your fingerprint . . . . . . . . . . 33
Log in with your face ID (for selected models) . . . 34
Protect your privacy (for selected models) . . . . 34
Protect data against power loss (for selected
models) . . . . . . . . . . . . . . . . . . 35
UEFI BIOS passwords . . . . . . . . . . . . 35
Password types . . . . . . . . . . . . . 35
Set, change, and remove a password . . . . 36
Associate your fingerprints with passwords
(for selected models) . . . . . . . . . . . 37
FIDO (Fast Identity Online) authentication. . . . . 37
Chapter 5 Configure advanced
settings 39
UEFI BIOS . . . . . . . . . . . . . . . . . 39
Enter the UEFI BIOS menu. . . . . . . . . 39
Navigate in the UEFI BIOS interface . . . . . 39
Set the system date and time. . . . . . . . 39
Change the startup sequence . . . . . . . 39
View UEFI BIOS Event logs . . . . . . . . 39
Customize BIOS Defaults . . . . . . . . . 40
Detect memory retraining (for Intel models
only) . . . . . . . . . . . . . . . . . 41
Reset system to factory defaults . . . . . . 41
Recover the UEFI BIOS . . . . . . . . . . 42
Update UEFI BIOS . . . . . . . . . . . . 42
Cloud bare metal recovery (for selected
models) . . . . . . . . . . . . . . . . 42
Install a Windows operating system and drivers . . 43
Chapter 6 CRU replacement 45
CRU list . . . . . . . . . . . . . . . . . . 45
Disable Fast Startup and the built-in battery. . . . 45
Replace a CRU . . . . . . . . . . . . . . . 46
Base cover assembly . . . . . . . . . . . 46
Wireless WAN card and wireless WAN card
bracket (for selected models) . . . . . . . . 47
M.2 solid-state drive and bracket . . . . . . 50
Chapter 7 Help and support 53
Frequently asked questions . . . . . . . . . . 53
Error messages . . . . . . . . . . . . . . . 55
Beep errors . . . . . . . . . . . . . . . . 56
Self-help resources . . . . . . . . . . . . . 57
Windows label . . . . . . . . . . . . . . . 58
Call Lenovo . . . . . . . . . . . . . . . . 58
Before you contact Lenovo . . . . . . . . 58
Lenovo Customer Support Center . . . . . . 59
Purchase additional services. . . . . . . . . . 60
© Copyright Lenovo 2023 i

Appendix A Compliance
information 61
Appendix B Notices and
trademarks 65
ii X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

Discover your Lenovo notebook
Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you
Before starting your tour, please read the following information:
Illustrations in this documentation might look different from your product.
Depending on the model, some optional accessories, features, software programs, and user interface
instructions might not be applicable to your computer.
Documentation content is subject to change without notice. To get the latest documentation, go to https://
pcsupport.lenovo.com.
© Copyright Lenovo 2023 iii

iv X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

Chapter 1 Meet your computer
Front view
ThinkPad X1 Yoga Gen 8
Item Description Item Description
Infrared camera / Camera Webcam privacy shutter
Microphone Power button with fingerprint reader
TrackPoint® pointing stick Speaker
© Copyright Lenovo 2023 1

Item Description Item Description
NFC (near field communication) mark* Trackpad
TrackPoint buttons Touch screen
* for selected models
Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Related topics
“Use the TrackPoint pointing device” on page 16
“Use the trackpad” on page 18
“Use the touch screen (for selected models)” on page 19
“User Presence Sensing (for selected models)” on page 27
“Log in with your fingerprint” on page 33
“Log in with your face ID (for selected models)” on page 34
“Protect your privacy (for selected models)” on page 34
2X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

ThinkPad X1 Carbon Gen 11
Item Description Item Description
IR camera / Camera Webcam privacy shutter
Microphones Power button with fingerprint reader
TrackPoint® pointing stick Speaker
NFC (near field communication) mark Trackpad
TrackPoint buttons Touch screen
* for selected models
Chapter 1.Meet your computer 3

Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Related topics
“Use the TrackPoint pointing device” on page 16
“Use the trackpad” on page 18
“Use the touch screen (for selected models)” on page 19
“User Presence Sensing (for selected models)” on page 27
“Log in with your fingerprint” on page 33
“Log in with your face ID (for selected models)” on page 34
“Protect your privacy (for selected models)” on page 34
4X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

Side view
ThinkPad X1 Yoga Gen 8
Item Description Item Description
USB-C® (Thunderbolt™ 4) power
connector USB-C (Thunderbolt 4) connector
USB-A 3.2 Gen 1 connector Lenovo Integrated Pen
Audio connector Nano-SIM-card tray
Always On USB-A 3.2 Gen 1 connector Security-lock slot
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
4 Gen 2 × 2 20
Chapter 1.Meet your computer 5

USB device Data rate (Gbit/s)
4 Gen 3 × 2 40
Thunderbolt 3 40
Thunderbolt 4 40
Related topics
“USB specifications” on page 11
“Connect to a cellular network (for selected models)” on page 14
“Connect to an external display” on page 21
“Use Lenovo Integrated Pen (for ThinkPad X1 Yoga Gen 8 only)” on page 23
“Charge the computer” on page 29
“Lock the computer” on page 33
ThinkPad X1 Carbon Gen 11
Item Description Item Description
USB-C® (Thunderbolt™ 4) power
connector USB-C (Thunderbolt 4) connector
USB-A 3.2 Gen 1 connector Audio connector
Nano-SIM-card tray Always On USB-A 3.2 Gen 1 connector
Security-lock slot
* for selected models
6X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

Related topics
“USB specifications” on page 11
“Connect to a cellular network (for selected models)” on page 14
“Connect to an external display” on page 21
“Charge the computer” on page 29
“Lock the computer” on page 33
Chapter 1.Meet your computer 7

Bottom view
ThinkPad X1 Yoga Gen 8
ThinkPad X1 Carbon Gen 11
Item Description Item Description
Emergency-reset hole Speaker
Emergency-reset hole
If the computer stops responding and you cannot turn it off by pressing the power button, reset your
computer:
1. Disconnect your computer from ac power.
2. Insert a straightened paper clip into the hole to cut off power supply temporarily.
3. Connect your computer to ac power and then turn on your computer.
8X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

CAUTION:
When the computer is operating, it should be placed on a hard and flat surface with its bottom area
not in contact with user’s bare skin Under normal operating conditions, the temperature of the
bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such
temperatures can still be high enough to cause discomfort or harm to the user if directly touched for
over one minute at a time As such, it is recommended that users avoid prolonged direct contact with
the bottom of the computer
Note: Some Lenovo computers include a display that can be rotated 360 degrees. When those products are
used as a tablet computer, the temperatures of all the accessible parts are within an acceptable range as
defined in IEC 62368-1.
Chapter 1.Meet your computer 9

Features and specifications
Specification Description
Memory Low Power Double Data Rate 5X (LPDDR5X), soldered on board, up to 64 GB
Storage device
One slot, 2280 M.2 solid-state drive (SSD), up to 2 TB
In case of M.2 SSD replacement, your computer only supports single-sided M.2
SSD. Double-sided M.2 SSD is not applicable due to the height limitation of the
slot.
Audio Dolby Atmos®
Dolby Voice®
Display
OLED display*
Color display with In-Plane Switching (IPS) technology
Display ratio: 16:10
Display resolution: 1920 x 1200 / 2240 x 1400 / 2880 x 1800 /3840 x 2400
pixels (depending on models)
Multi-touch technology*
Eye Comfort certified*
Security features
Face authentication*
User Presence Sensing*
Power button with fingerprint reader
Lenovo View Privacy Guard
Lenovo View Privacy Alert
ePrivacy panel*
Trusted Platform Module (TPM) 2.0*
Wireless features
Bluetooth
NFC*
GPS (on wireless WAN model)*
Wireless LAN
Wireless WAN (4G or 5G)*
Note: The 4G or 5G cellular service is provided by authorized mobile service
carriers in some countries or regions. You must have a cellular plan from a
service carrier to connect to the cellular network. The cellular data plan might
vary by location.
* for selected models
10 X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

USB specifications
Notes:
Depending on the model, some USB connectors might not be available on your computer.
On very rare occasions, the USB-C compatible devices connected to the USB-C connector might
interfere with the wireless features. If your computer cannot be connected to Wi-Fi or cellular network, or if
your location cannot be pinpointed through the GPS function, detach the USB-C compatible devices from
the USB-C connector.
Connector name Description
USB-A 2.0 connector
USB-A 3.2 Gen 1 connector
USB-A 3.2 Gen 2 connector
Connect USB-compatible devices, such as a USB keyboard, USB
mouse, USB storage device, or USB printer.
USB-C (3.2 Gen 1) connector
USB-C (3.2 Gen 2) connector
USB-C (Thunderbolt 3) connector
USB-C (Thunderbolt 4) connector
USB-C (USB 4) connector
Charge USB-C compatible devices with the output voltage and
current of 5 V and 1.5 A.
Connect to an external display:
– USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz
– USB-C to DP: up to 5120 x 3200 pixels, 60 Hz
Connect to USB-C accessories to help expand your computer
functionality. To purchase USB-C accessories, go to https://
www.lenovo.com/accessories.
Chapter 1.Meet your computer 11

12 X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide

Chapter 2 Get started with your computer
Access networks
This section helps you connect to a wireless or wired network.
Connect to Wi-Fi networks
Click the network icon in the Windows® notification area, and then select a network for connection. Provide
required information, if needed.
For models with Windows 10:
For models with Windows 11:
Connect to the wired Ethernet
To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB-
C to Ethernet Adapter is available as an option and shipped with some computer models. If your computer is
not shipped with this option, then you can purchase one separately from Lenovo at https://www.lenovo.com/
accessories.
© Copyright Lenovo 2023 13

Connect to a cellular network (for selected models)
To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and
a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no
nano-SIM card is shipped, you will need to purchase one from authorized service carriers.
Notes:
Depending on the model, your computer might have no WWAN card installed. The 4G or 5G cellular
service is provided by authorized mobile service carriers in some countries or regions. You must have a
cellular plan from a service carrier to connect to the cellular network. The cellular data plan might vary by
location.
Network connection speeds might also vary by location, environment, network conditions and other
factors.
To establish a cellular connection:
1. Turn off the computer.
2. Insert a straightened paper clip into the hole in the nano-SIM-card tray. The tray ejects. Install a nano-
SIM card as shown and insert the tray into the nano-SIM card slot. Note the orientation of the card and
ensure that it is seated correctly.
3. Turn on the computer.
4. Click the network icon, and then select the cellular network icon from the list. Provide required
information, if needed.
Turn on the Airplane mode
When the Airplane mode is enabled, all wireless features are disabled.
14 X1 Carbon Gen 11 and X1 Yoga Gen 8 User Guide