Levoit Superior 6000S User manual

Superior 6000S
Smart Evaporative Humidifier
Questions or Concerns?
Please contact us Mon–Fri, 9:00 am–5:00 pm PST/PDT
at [email protected] or at [phone].
USER MANUAL

2
Table of Contents
Package Contents
Specifications
Safety Information
Getting to Know Your Smart Humidifier
Controls & Display
Getting Started
Filling & Refilling
Using Your Smart Humidifier
Care & Maintenance
Troubleshooting
Warranty Information
Customer Support
2
2
3
5
7
9
10
12
15
19
24
26
Package Contents
1 x Smart Evaporative Humidifier
4 x Wick Filter (Pre-Installed)
1 x Power Adapter
1 x Cleaning Brush
1 x Water Filling Hose
2 x Water Filter Sponge (1 Pre-Installed)
1 x Storage Bag
1 x User Manual
1 x Quick Start Guide
Specifications
Model LEH-S601S-WUS
Power Supply 24V 1.25A
Rated Power 30W
Water Tank
Capacity
6 gal / 22.7 L
Max Mist
Output
1,500 mL/h
Max Runtime 72 hours on low fan
speed setting
Note: The humidifier
may run for a longer or
shorter time depending
on the environmental
temperature and
humidity.
Noise Level 28–45dB
Eective
Range
3,000 ft² / 279 m²
Dimensions 12.7 x 12.7 x 26.8 in /
32.3 x 32.3 x 68.1 cm
Weight 13.2 lb / 6 kg
Power
Adapter
Input: 100–240V
50/60Hz 1.0A Max
Output: 24V 1.25A
Note: To access additional smart functions,
download the free VeSync app (see page 11).
~

3
SAFETY INFORMATION
• Only use your humidifier as described in
this manual.
• Do not use without removing the plastic
wrap from the wick filters. The humidifier
will not filter water and may overheat,
causing a fire hazard.
• Do not use your humidifier outdoors.
• Keep your humidifier away from water, and
wet or damp areas. Never place in water
or liquid.
• Do not use in excessively humid areas.
• Keep your humidifier away from heat
sources.
• Do not use where combustible gases,
vapors, metallic dust, aerosol (spray)
products, or fumes from industrial oil are
present.
• Keep 5 ft / 1.5 m away from where oxygen
is being administered.
• Children should be supervised to ensure
that they do not play with the humidifier.
• Do not allow children to play with the
plastic packaging. Immediately discard the
plastic after unwrapping the wick filters.
• Do not place anything into any opening
on the humidifier.
• Children should be supervised to ensure
they do not insert fingers or objects into
the vent openings.
• Do not sit or place heavy objects on the
humidifier.
To reduce the risk of fire, electric shock, or other injury, follow all instructions and safety
guidelines.
General Safety
READ AND SAVE THESE
INSTRUCTIONS
• Do not add essential oils, supplemental
water treatment liquids, or water filters
into the water tank. This will damage the
humidifier and cause leaks.
• Always unplug your humidifier before
servicing (such as changing the filter).
• Do not use your humidifier if it is damaged
or not working correctly, or if the cord or
plug is damaged. Do not try to repair it
yourself. Contact Customer Support (see
page 26).
• WARNING: To reduce the risk of fire or
electric shock, do not use this humidifier
with any solid-state speed controls (such
as a dimmer switch).
• Children should not clean or perform
maintenance on the humidifier without
supervision.
• This humidifier is not to be used by
persons (including children) with reduced
physical, sensory, or mental capacities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for their
safety.
• Not for commercial use.
Household use only.

4
SAFETY INFORMATION (CONT.)
Electromagnetic Fields (EMF)
Your Levoit air purifier complies with all
standards regarding electromagnetic fields
(EMF). If handled properly and according to the
instructions in this user manual, the appliance
is safe to use based on scientific evidence
available today.
Power Adapter & Cord
• Keep the humidifier near the outlet it is
plugged into.
• Your humidifier’s adapter has a polarized
plug (one prong is wider than the other),
which fits into a polarized outlet only one
way. This is a safety feature to reduce the
risk of electric shock. If the plug does not fit,
reverse the plug. If it still does not fit, do not
use the plug in that outlet. Do not bypass
this safety feature.
• Never place the adapter near any heat
source.
• Do not handle the power adapter or plug
with wet hands. Keep the plug and power
adapter away from liquids.
• Do not cover the cord with a rug, carpet, or
other covering. Do not place the cord under
furniture or appliances.
• Keep the cord out of areas where people
walk often. Place the cord where it will not
be tripped over.
• This humidifier is only to be used with the
power supply adapter provided with the
humidifier.
• If the power adapter is damaged, it must
be replaced by Arovast Corporation or
similarly qualified persons in order to avoid
an electric or fire hazard. Please contact
Customer Support (see page 26).
• This humidifier’s power adapter uses
standard North American 120V, 60Hz
outlets. If using outside the US or Canada,
check for compatibility.
• Unplugging the power adapter will
temporarily disconnect the humidifier from
VeSync and other third-party apps.

5
FrontBack
Arrow pointed
to front
GETTING TO KNOW YOUR SMART HUMIDIFIER
A. Display
B. Air Outlet
C. Humidifier Top
D. Water Pump Tube
E. Wick Filter Frame
F. Wick Filters
G. Support Frame
H. Water Tank
I. Water Level Window
J. Wheels
K. Handles
L. Humidity Sensor
M. Power Adapter Input
N. Air Inlet
A
B
L
P
U
KM
N
O
Q
S
T
R
C
D
E
F
G
H
I
J
O. Support Frame Inlet
P. Water Filter Sponge
Q. Water Filter Housing
R. Water Filling Hose
S. Cleaning Brush
T. Power Adapter
U. Alignment Sensor

6
CONTROL PANEL
DISPLAY
On/O
Button
Fan Speed
Indicators
Fan Speed
Button
Humidity
Level Button
Auto Mode
Button
Dry Mode
Button
Wi-Fi®
Indicator
Hour
Indicator
Check Filter
Indicator
Display Lock
Indicator
No Water
Indicator
Humidity
Percentage
Timer Button
Display O /
Lock Button
Sleep Mode /
Reset Filter
Button
Fan Speed Indicators
Low
Medium
High

7
CONTROLS & DISPLAY
On/O Button
• Tap to turn the humidifier
on/o.
• Press and hold for 5 seconds
to pair with the VeSync app.
See the in-app instructions
for more information.
• Press and hold for 15
seconds to reset the
humidifier. This will restore
the humidifier’s default
settings and disconnect it
from Wi-Fi® and the VeSync
app (see page 11).
Display Lock Button
• Press and hold for 3
seconds to turn Display
Lock on. will show on the
display.
• will flash 3 times when
any other button is tapped
to indicate that Display Lock
is on.
• Press and hold for 3
seconds to turn Display
Lock o.
• You can also turn the Display
Lock on/o in the VeSync
app.
Humidity Level Button
• Tap to set a target humidity
level from 30–60% that’s
used with Auto Mode.
• Continue tapping to cycle
through target humidity
options in increments of 5%.
• You can also change the
target humidity level in the
VeSync app (see page 14).
Fan Speed Button
• Tap repeatedly to cycle
through fan speed settings:
low, medium, and high.
Timer Button
• Tap to set a timer for 1–12
hours.
• Press and hold for 2 seconds
to begin cycling through
the timer options in 1-hour
increments.
• After a timer is set, the
display will flash 3 times,
then show a countdown until
the timer is finished.
• To turn a timer o before it
is finished, tap until the
display shows “– –” or tap
to turn the humidifier o.
Display O Button
• Tap to turn the display o.
• Tap any button (except )
to turn the display on. If no
other button is pressed after
6 seconds, the display will
automatically turn o again.
Note: You can also use the VeSync app to control these functions, as well as additional app-only features
(see VeSync App Functions, page 14).
Auto Mode Button
• Tap to turn Auto Mode on
(see page 12).
• Tap , , or to exit
Auto Mode and resume
manual controls, or tap
for Sleep Mode.
• You can also turn Auto Mode
on/o in the VeSync app.

8
CONTROLS & DISPLAY (CONT.)
No Water Indicator
• Blinks when there is no
water in the tank. After
this indicator blinks for 10
seconds, the humidifier
will turn o. Remove the
humidifier top to refill the
water tank (see Filling &
Refilling, page 10).
• Lights up when the
humidifier top is removed.
Remains on until the
humidifier top is replaced.
Hour Indicator
• Turns on when a timer is set.
Display Lock Indicator
• Turns on when the display is
locked.
• Flashes 3 times when any
other button is tapped to
indicate that Display Lock
is on.
Humidity Percentage
• When a target humidity
is selected, the display
will show the target
humidity. After 3 seconds
of no operation, the target
humidity will flash 3 times,
then show the current
humidity.
Sleep Mode /
Reset Filter Button
• Tap to turn Sleep Mode on
(see page 13).
• Tap , , or to turn
Sleep Mode o.
• Press and hold for 3 seconds
to reset the Check Filter
Indicator.
• You can also reset the Check
Filter Indicator or turn Sleep
Mode on/o in the VeSync
app.
Dry Mode Button
• Tap repeatedly to cycle
through Dry Mode settings:
low, high, and o (see page
13).
• You can also turn Dry Mode
on/o in the VeSync app.
Wi-Fi Indicator
• Turns on, o, or blinks to
indicate pairing status.
See the VeSync in-app
instructions for more
information.
Check Filter Indicator
• Turns on when the wick
filters should be checked
(see Replacing the Wick
Filters, page 16).

9
Front View
Arrow pointed
to front
GETTING STARTED
1. Remove all parts from the packaging.
A. Water Tank
B. Support Frame
C. Wick Filter Frame
D. Humidifier Top
2. Clean the water tank before first use.
3. Place the support frame on top of the
water tank.
Figure 1.4
Figure 1.2
Figure 1.1
Figure 1.3
Note: The arrow on the support frame must
point to the water level window on the front
of the humidifier. [Figure 1.1]
Note: Placing the humidifier away from walls
ensures that the humidity sensor and air
inlets function properly.
Note: The alignment sensor on the wick filter
frame senses if the humidifier top is placed
correctly.
4. Place the wick filter frame on top of the
support frame.
Note:
• Remove the wick filters’ plastic
packaging before use. [Figure 1.2]
• Make sure the water pump tube on the
wick filter frame is inserted in the inlet
of the support frame. [Figure 1.3]
5. Place the humidifier top on the water
tank, aligning the Levoit logo with the
water level window. [Figure 1.4]
A
B
C
D
6. Choose a hard, flat location for the
humidifier at least 12 inches / 30 cm away
from any walls. The surface must be
water-resistant.

10
FILLING & REFILLING
1. Roll or carefully lift the humidifier to a
kitchen or bathroom sink. Be careful if
you are rolling the wheels on carpet.
2. Remove the humidifier top. [Figure 2.1]
3. Place one end of the water filling hose
into the support frame inlet and place the
funnel underneath the faucet. [Figure 2.2]
4. Optionally, you can remove the support
frame and add water directly into the
water tank. [Figure 2.2]
CAUTION :
• Do not add water through the top of
the humidifier. [Figure 2.4]
• Do not add essential oils into the
humidifier.
• Do not use water treatment liquids
or third-party water filters in this
humidifier.
Note: Make sure the water tank is clean
before filling.
Note: Do not fill with hot water.
Figure 2.2
Figure 2.3
Figure 2.1 Figure 2.4
MAX
5. Use the water level window to see how
much water is in the tank. Do not fill
past the max line or water may overflow.
[Figure 2.3]
6. Replace the support frame (if it was
removed) and humidifier top.

11
• To disconnect Wi-Fi, press and hold for
15 seconds until the Wi-Fi indicator turns
o. This will restore the smart humidifier’s
default settings and disconnect it from the
VeSync app.
• To reconnect, please follow the instructions
in the VeSync app for adding a device.
Note: For Android™ users, choose “Allow” to
use VeSync.
Note: You must create your own VeSync
account to use third-party services and
products. These will not work with a guest
account. With a VeSync account, you can
also allow your family and friends to control
your smart humidifier.
Note: Due to ongoing updates and improvements,
the VeSync app may be slightly dierent than
shown in the manual. In case of any dierences,
follow the in-app instructions.
1. To download the VeSync app, scan the
QR code or search “VeSync” in the Apple
App Store® or Google Play Store.
VeSync App Setup Wi-Fi Connection
2. Open the VeSync app.
Log In or Sign Up.
3. Follow the in-app instructions to set up
your smart humidifier.
Note:
• You can use the VeSync app to connect
your smart humidifier to Amazon Alexa
or Google Assistant™. Follow the in-app
instructions to connect VeSync to your
voice assistant.
• Your phone must have Location turned
on while your phone is connecting to
your smart humidifier. This
is required to establish the
Bluetooth® connection. You can
turn Location o after your smart
humidifier is finished connecting to
the VeSync app.

12
USING YOUR SMART
HUMIDIFIER
1. Plug in the humidifier. The indicators on
the display will light up for 1 second, then
turn o.
2. Tap to turn your humidifier on. The
humidifier will start evaporating water.
1. Tap to turn Auto Mode on. The
display will show the current relative
humidity.
Note: Using the VeSync app allows you to control
your smart humidifier remotely and access
additional functions and features (see page 14).
Note: You can also set the humidifier to
automatically stop evaporating water when
the room reaches a specific humidity level
(see Auto Mode, page 12).
Note: The humidifier will automatically
evaporate water for 15 seconds after being
turned on, even if the room has reached the
target humidity level.
Note:
• This humidifier uses evaporative
technology, so the water vapor is
invisible.
• If there is no water in the tank, will
flash 10 seconds, and the humidifier will
turn o. Fill the water tank (see Filling &
Refilling, page 10).
• During first use, the humidifier may take
10–25 seconds to start evaporating
water.
Note:
• You can use the VeSync app to turn
on/o Auto Mode and to select Auto
Home Mode or Auto Away Mode (see
page 14).
• If the humidifier is on and connected
to the VeSync app, tapping on
the display will default to Auto Home
Mode settings (see Auto Home
Mode, page 14).
3. Tap repeatedly to cycle through fan
speed settings: low, medium, and high.
4. When your room has reached your
preferred humidity level, turn the
humidifier to a lower setting, or turn it o.
A comfortable humidity level is between
40% and 60%.
5. Tap to turn your humidifier o.
Auto Mode uses the humidifier’s sensor to
automatically adjust the fan speed level to
maintain a target humidity level. The default
target humidity for Auto Mode is 50% when it
is not connected to the VeSync app.
*Changing the default target humidity from
50% will change the humidity percentages
accordingly.
Auto Mode
2. By default, the humidifier will stop when
the highest target humidity level is
reached (60%).
3. The humidifier will continue detecting
the humidity level in the room. It will start
and stop again according to the following
table:
Target Humidity* Fan Speed
> 10% of current
humidity
High
> 5% of current
humidity
Medium
< 5% of current
humidity
Low
< current humidity Low

13
1. Change the target humidity in the VeSync
app.
2. Tap on the display. Continue tapping
to cycle through target humidity options.
1. Tap to turn Sleep Mode on.
Note: You can also turn Dry Mode on/o in
the VeSync app.
Note:
• Sleep Mode automatically turns o the
display except for .
• You can also turn Sleep Mode on/o in
the VeSync app.
You can set a target humidity level from
30–60%, in increments of 5%. There are
several ways to change the target humidity:
Dry Mode uses low and high fan speeds to
dry out the wick filters. This helps extend
the life of the filters by preventing moisture
buildup and mold.
The humidifier will remember your settings
for fan speed, humidity level, Display
O, Sleep Mode, Auto Mode, and Wi-Fi
connection when turned o or unplugged,
and will resume those settings when turned
back on.
The humidifier will automatically turn o
when all of the water in the tank has been
evaporated.
If the humidifier top has been removed from
the water tank, the humidifier will automatically
stop. will show on the display and will turn
o once the humidifier top is placed properly
back on the water tank.
When a timer is set, Dry Mode will
automatically turn on the high fan speed 30
minutes before the timer ends. The humidifier
will stop evaporating water and and
will be illuminated. Optionally, you can set Dry
Mode to turn on automatically in the VeSync
app.
Sleep Mode changes the humidifier’s fan
speed setting to low and turns o the display,
making it ideal for sleep.
Setting Target Humidity Dry Mode
Memory Function
Automatic Shutoff
Sleep Mode
2. When Sleep Mode is on, you can tap any
button to wake up the display. If no other
button is pressed after waking up the
display, the display will turn o again after
6 seconds.
3. Once you wake up the display, tap ,
, or to exit Sleep Mode.
• Tap repeatedly to cycle through
settings: low, high, and o.
• The selected Dry Mode fan speed will
show on the display.
• Low will run the fan for 2 hours.
• High will run the fan for 30 minutes.
• will show on the display and blink
for 10 seconds before the humidifier
turns o.
• Fill the water tank (see Filling &
Refilling, page 10).
USING YOUR SMART HUMIDIFIER (CONT.)

14
The VeSync app allows you to access
additional smart functions, including those
listed below.
Auto Home Mode automatically adjusts
humidity levels based on the current room
temperature so you can always live in
comfort.
Check current humidity levels in the
humidifier’s environment.
Compatible with Amazon Alexa and Google
Assistant™ for voice commands.
Set a timer for 1–24 hours.
Auto Away Mode automatically adjusts
humidity levels based on the current room
temperature so you can return to comfort.
Remote Control From Your Phone
• Turn the humidifier on/o.
• Cycle through fan speed levels.
• Turn Auto Mode on/o and set target
humidity level.
• Access Auto Home and Auto Away.
• Turn Sleep Mode on/o.
• Turn the display on/o.
• Turn the display lock on/o.
• Manage filter life.
VeSync App Functions
Auto Home Mode Monitor Humidity Levels
Third-Party Voice Control
Set Timers
Auto Away Mode
Note:
• If the humidifier is on and connected
to the VeSync app, tapping on the
display will default to Auto Home Mode
settings.
• Auto Home Mode settings cannot be
changed.
Note:
• Auto Away Mode can only be
accessed through the VeSync app.
• Auto Away Mode settings cannot be
changed.
Indoor
Temperature
Default Target
Humidity
≤ 64°F 40%
65°–74°F 50%
> 74°F 60%
Indoor
Temperature
Default Target
Humidity
< 74°F 45%
≥ 74°F 55%
Auto Home Mode Settings
Auto Away Mode Settings
Note: The VeSync app is continually updated
and app features will expand.
USING YOUR SMART HUMIDIFIER (CONT.)

15
You should clean your humidifier water tank
every 3 days, and when you’re ready to store it.
Your humidifier must have the correct level
of water in the water tank to work properly.
If there is too much water in the tank, the
humidifier cannot evaporate water.
Cleaning
Important Tips
Note:
• All maintenance should be done on
a water-resistant surface, such as a
kitchen or bathroom floor.
• Change the water every 3 days to
avoid bacteria growth.
• If not using the humidifier for 1 week
or longer, do not leave water inside.
Clean and dry the humidifier instead.
Note:
• Never immerse the tank or humidifier
top in water or liquid. Do not place any
part of the humidifier in a dishwasher.
• Do not use detergents to clean the
humidifier.
• Do not place the humidifier on an
inclined surface.
• Never pour water directly into the
humidifier top. [Figure 3.1] Only add
water directly to the water tank or
through the support frame’s inlet.
• Avoid moving or shaking the humidifier.
• Before moving the humidifier, turn it o,
unplug it, and remove the water tank
and empty any excess water.
Figure 3.1
Figure 3.2
Figure 3.3
CARE &
MAINTENANCE
1. Unplug the humidifier.
2. Remove the humidifier top and wick filter
frame.
3. Remove the support frame by pushing in
both sides of the support frame’s clamp
and lift. [Figure 3.2]
4. Pour out any water from the tank.
5. Wipe all parts with a soft, damp cloth. Use
the cleaning brush to scrub any residue
o if needed. [Figure 3.3]
6. Dry all parts with a clean cloth. Make
sure all parts are completely dry before
reassembling or storing.
Top View
USING YOUR SMART HUMIDIFIER (CONT.)

16
The wick filters are washable and can last as
long as 3–6 months depending on weather
conditions and water quality. will light up
as a reminder to check the filter. You may not
need to change your filter yet, but you should
check it when lights up.
Using Dry Mode helps extend the life of the
wick filters by preventing moisture buildup
and mold. To purchase additional wick filters,
contact Customer Support (see page 26).
Replacing the Wick Filters
Figure 4.1
Figure 4.2
Figure 4.3
To clean:
1. Turn o the humidifier and remove the
humidifier top.
2. Remove the wick filter frame and pull out
the 4 wick filters from the frame.
[Figure 4.1]
3. Rinse the wick filters with water and
use the cleaning brush to remove any
residue. [Figure 4.2]
4. Replace the wick filters into the wick filter
frame.
5. Place the wick filter frame back onto the
support frame, making sure the water
pump tube is inside the support frame
inlet. [Figure 4.3]
6. Place the humidifier top on the water
tank, aligning the Levoit logo with the
water level window on the water tank.
Turn on the humidifier. [Figure 4.3]
7. Tap on the display to select low or
high setting (see Dry Mode, page 13).
8. When Dry Mode is finished, press and
hold for 3 seconds to reset .
CARE & MAINTENANCE (CONT.)
Front View
Arrow pointed
to front

17
The water filter sponge should be replaced
once a month. To purchase additional water
filter sponges, contact Customer Support
(see page 26).
Replacing the Water Filter
Sponge
Figure 4.4 Figure 4.5
Figure 4.6
To replace:
1. Remove the humidifier top and wick filter
frame.
2. Twist the water filter housing open and
remove the old water filter sponge.
[Figure 4.5]
3. Insert the new water filter sponge and
twist the water filter housing to close.
4. Place the wick filter frame back onto the
support frame, making sure the water
pump tube is inside the support frame
inlet. [Figure 4.6]
5. Place the humidifier top on the water
tank.
1. Turn o the humidifier and remove the
humidifier top.
2. Remove the wick filter frame and pull out
the 4 wick filters from the frame.
[Figure 4.1]
3. Remove the plastic packaging from the
new wick filters and insert them into the
wick filter frame. [Figure 4.4]
4. Place the wick filter frame back onto the
support frame, making sure the water
pump tube is inside the support frame
inlet. [Figure 4.3]
5. Place the humidifier top on the water
tank, aligning the Levoit logo with the
water level window on the water tank.
Turn on the humidifier. [Figure 4.3]
6. Press and hold for 3 seconds to
reset .
CARE & MAINTENANCE (CONT.)

18
Descaling Your Humidifier Storing
Figure 4.7
Figure 4.9
Figure 4.8
To descale the humidifier (remove mineral
buildup):
Follow the cleaning instructions and allow all
parts to dry completely before storing. Store
in a cool, dry location.
1. Remove the humidifier top, wick filter
frame, and support frame from the water
tank.
2. Fill the water tank with 3 US cups / 710
mL of distilled white vinegar and swish
the vinegar around the tank. [Figure 4.7]
3. Let the water tank soak for 15–20
minutes so the vinegar can loosen scale
(mineral buildup).
4. Pour out the vinegar.
5. Use a soft cloth and the included
cleaning brush to remove an scale
buildup. [Figure 4.8]
6. Rinse the water tank until any vinegar
smell is completely gone.
1. Use Dry Mode to dry the wick filters, then
separate all parts. Remove leftover water
from the tank and dry thoroughly.
2. Place the base of the water tank on top
of the support frame. [Figure 4.9]
3. Place the wick filter frame inside the
water tank, followed by the humidifier
top. [Figure 4.9]
4. Place the humidifier in the storage bag.
3 cups /
710 mL
CARE & MAINTENANCE (CONT.)

19
Problem Possible Solution
Humidifier doesn’t turn on, or
turns o unexpectedly.
Plug the humidifier into a working outlet and turn it on.
Add tap water to the water tank.
Air doesn’t seem to be
humid.
Turn the fan speed to a higher setting.
Fill the water tank.
There may be too much water in the tank. Pour out some of
the water from the tank.
Clean the humidifier (see Care & Maintenance, page 15).
Make sure the humidifier is on a level surface.
Clean the wick filters (see page 16) or replace the water filter
sponge with a new one. One replacement water filter sponge
is included with this humidifier. For information on additional
replacements, contact Customer Support (see page 26).
Humidifier uses water too
quickly.
The humidifier uses up water based on the environmental
temperature and humidity. If your environment is cold and/or
dry, the humidifier will run out of water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, unplug and rinse all parts, then place
in a cool, dry place for 12 hours.
Clean the humidifier (see Care & Maintenance, page 15).
Humidifier makes a loud or
unusual noise.
Make sure the water pump tube is properly in the water tank
(see Getting Started, page 9).
Set fan speed to a lower setting.
Empty the water tank then refill the water tank (see Filling &
Refilling, page 10).
The humidifier may be malfunctioning. Stop using the
humidifier and contact Customer Support (see page 26).
Water visibly leaks from the
humidifier.
Avoid running the humidifier in a room with over 60% relative
humidity.
Wipe any excess water o the top and bottom of the tank.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact
Customer Support (see page 26).
TROUBLESHOOTING

20
If your problem is not listed, please contact Customer Support (see page 26).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
The area around the
humidifier is damp or wet
from condensation.
Humidity may be too high. Turn down the fan speed, turn o
the humidifier, or open a door or window to the room.
Open a window to ensure proper airflow for the humidifier, or
move the humidifier to a more well-ventilated room.
Make sure the water tank is properly in place (see Getting
Started, page 9).
When replacing the water tank, wipe o excess water from
the water tank.
Mold grows inside the
humidifier.
Clean the water tank regularly (see Care & Maintenance,
page 15).
lights up red. Fill the water tank.
Make sure all parts are installed correctly (see Getting
Started, page 9).
Display shows an incorrect
humidity percentage.
Moisture may have built up inside the humidity sensor. Turn
o the humidifier and allow the sensor to air dry.
If the humidifier is placed within 12 inches / 30 cm of a wall
or in a corner, the humidity sensor cannot provide a proper
reading for the relative humidity in the room.
The humidity sensor will give an improper reading if it is
exposed to dust. Avoid using the humidifier in dusty rooms.
The humidity level isn’t
changing in my room.
Use a higher fan speed setting.
Depending on your environment, the humidifier may take
longer to humidify your air.
Display shows Error Code
“E1”, “E2”.
The humidifier is malfunctioning. Contact Customer Support
(see page 26).