Lexus 2004 330 Configuration guide

2004 Lexus Owner’s Manual Supplement
RX 330
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Owner Amenities
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Warranty Information
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Maintenance Information
00452-02004-RX 2/03

WELCOME TO THE LEXUS FAMILY
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From everyone in the Lexus organization, thank you
for purchasing one of our vehicles. Your Lexus is the
culmination of more than 50 years of research and
development by Toyota Motor Corporation, and is
designed to deliver uncompromising luxury and
performance.
This booklet has been developed to help you obtain
the highest level of satisfaction from your Lexus.
Please take some time to review it carefully. In
addition to important information about warranty
coverages and maintenance requirements, you’ll
find details on a host of amenities available exclusively
to Lexus owners.
Thank you again for choosing Lexus, and please
accept our best wishes for years of safe and pleasurable
driving. For the latest information about our vehicles
and our company, please visit our Web site at
www.lexus.com. To access your dealership’s Web site,
log on to www.lexusdealer.com. We are committed to
providing you with an ownership experience that is
second to none, and we look forward to serving you in
the years ahead. Welcome to the Lexus family!
Yoshi Inaba
President and Chief Executive Officer
Toyota Motor Sales, U.S.A., Inc.

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TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Two Maintenance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loaner Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Travel Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Benefits and Assistance
Quality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
WARRANTY INFORMATION
Introduction
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Lexus Commitment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Coverages at a Glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Your Warranties in Detail
General Warranty Provisions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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TABLE OF CONTENTS
Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Goodyear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Michelin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Your Responsibilities
Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Obtaining Warranty Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Maintenance Logs
Determining Your Vehicle’s Maintenance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Body Inspection Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

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Complimentary Services
COMPLIMENTARY SERVICES
To help ensure that your ownership experience is
pleasant, convenient and trouble-free, Lexus provides
you with a variety of complimentary services. These
services are described on the following pages. Other
valuable owner benefits are described in the section
entitled “Other Benefits and Assistance” beginning
on page 7.
First Two Maintenance Services
The first two scheduled maintenance services for your
Lexus are provided at no charge. The first service is at
30 days and includes a body/chassis inspection, a check
for fluid leaks and a vehicle road test. The second
service is at 5,000 miles/4 months or 7,500 miles/
6 months, depending on which maintenance interval
you use. This service includes a change of the engine
oil and oil filter, rotation of the tires and a vehicle road
test. See page 85 to determine the proper maintenance
interval for your vehicle.
To obtain your complimentary scheduled maintenance
services, call an authorized Lexus dealership to make
an appointment, or take your vehicle to the dealership.
The dealership will verify performance of the services
on page 91 of this booklet.
Loaner Vehicle
If your vehicle must be kept overnight at a Lexus
dealership for a warranty-covered condition that
requires more than eight hours to repair, Lexus will
provide you with a complimentary loaner vehicle for
up to five days.
Travel Protection
Lexus will reimburse for a rental car for up to five
days and for overnight lodging for up to three nights
(not to exceed $200 per night) if all of the following
occur:
Your vehicle becomes inoperable or unsafe to drive
when you are more than 100 miles from home.

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Complimentary Services
COMPLIMENTARY SERVICES
Your vehicle’s malfunction is caused by a warranty-
covered condition.
Repairs will take longer than eight hours
to complete.
To obtain reimbursement for rental car and lodging
expenses, contact a Lexus dealership service consultant.
Roadside Assistance
Lexus roadside assistance coverage is for 48 months
from your vehicle’s in-service date, regardless of
mileage. Coverage is provided 24 hours a day, 365
days a year, for vehicles operated in the United States,
U.S. territories and Canada. Assistance is administered
through the American Automobile Association.
Services Provided
Roadside services such as battery jump-start, tire
change and fuel delivery.
Towing to the nearest Lexus dealership (or an
alternate repair facility, if necessary).
Assistance in locating alternate transportation
and lodging.
What Is Not Covered
Towing from or service on roads not regularly
maintained or considered unsuitable for
vehicular traffic.
Service on a vehicle that cannot be safely towed.
Shoveling snow from around a vehicle.
Installation or removal of chains or snow tires.
Service to a snow-bound vehicle stuck as a result
of snowplowing.

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Complimentary Services
COMPLIMENTARY SERVICES
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800) 25-LEXUS (800/255-3987).
2) Have as much of the following information
as possible:
Vehicle identification number (located on the
driver’s side corner of the dashboard, under
the window)
Owner’s name and home address
Vehicle license plate number
Location of vehicle, including the nearest
major intersection
3) To determine your location, the dispatch operator
will ask you for the area code and first three digits
of the phone number from which you are calling.
If you are calling from your cellular phone:
Obtain a phone number from a telephone near
your location; or
Call directory assistance and obtain the phone
number of a nearby business; or
Call the local cellular operator and ask for the
area code and prefix of the cell you are in.
4) Wait at your vehicle or in a nearby secure location
for the roadside assistance provider to arrive.
Additional Coverage
After your roadside assistance coverage expires, you
may join a motor club created exclusively for Lexus
owners. Benefits include roadside assistance coverage,
a trip-planning service and discounts on travel and
dining. For further information, call (800) 25-LEXUS.

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Other Benefits and Assistance
OTHER BENEFITS AND ASSISTANCE
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Quality Control
You may have noticed a few miles on the odometer
when you took delivery of your Lexus. This mileage
is a result of the comprehensive process used to ensure
the quality of your vehicle.
Every Lexus undergoes three major inspections
after leaving the assembly line. The first is conducted
by Toyota Motor Corporation before the vehicle is
shipped from Japan. The second is conducted at the
vehicle’s port of entry in the United States. The final
inspection takes place at the selling dealership and
includes a road test conducted by a trained Lexus
technician.
If you’d like to know more about Lexus quality-control
procedures, ask a Lexus dealership service consultant.
Vehicle Service History
When you have your vehicle serviced at a Lexus
dealership, your service information is recorded in the
Lexus National Service History database. This is the
first database of its kind in the automotive industry. It
can be accessed by any Lexus dealership in the United
States — a great convenience if you relocate or need
to have your vehicle serviced while traveling.
Vehicle Service Agreements
If you plan to keep your vehicle for several years or
if you accumulate mileage quickly, you may want to
purchase a Lexus vehicle service agreement. These
agreements cover the cost of specific repairs beyond
the factory warranty period. They also cover services
such as towing, substitute transportation and lodging
to minimize your inconvenience should your vehicle
require repair. Lexus vehicle service agreements are
available with a variety of coverage options. A Lexus
dealership sales consultant can help you select the
plan that’s best for you.

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Other Benefits and Assistance
OTHER BENEFITS AND ASSISTANCE
Additional Keys
Your vehicle comes with two master keys, a valet
key and a key card designed to be kept in a purse or
billfold. If you require additional keys, call or visit an
authorized Lexus dealership. You will need to provide
the dealership with your vehicle’s key code (found on
the key number plate provided with your original set
of keys). In most cases, new keys can be ready within
five business days.
Body Repairs
If you’re involved in a collision, you want your
vehicle to be returned to its pre-accident condition
when repaired. That’s why it is important to make
sure repairs are made only with Genuine Lexus
Parts. Some repair shops and insurance companies
may suggest using imitation or salvaged parts to save
money. However, these parts do not meet Lexus’ high
standards for quality, fit and corrosion resistance.
In addition, imitation and salvaged parts (and any
damage or failures they may cause) are not covered
by any Lexus warranty.
The best way to ensure that your vehicle is repaired
with Genuine Lexus Parts is to take it to a Lexus
dealership. Each dealership works with selected
collision repair centers that meet Lexus’ strict require-
ments for training, equipment, quality and customer
satisfaction. These repair centers use Genuine Lexus
Parts exclusively in the repair of Lexus vehicles.