LG 65EV960H User manual

65EV960H
EZ-Manager Wizard
pages 16 – 25
Custom Master TV Setup
pages 40 – 42
Cloning Procedures
pages 43 – 49
EXPERIENCED INSTALLER
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
Lodging Guest Interactive Pro:Centric ®TVs
© Copyright 2018 LG Electronics U.S.A., Inc. P/N: 206-4322 (Rev C)

2206-4322
© Copyright 2018 LG Electronics U.S.A., Inc.
MODEL and SERIAL NUMBER
The model and serial numbers of this TV are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/business
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: [phone]

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1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13. Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. Do not apply pressure on or scratch the TV panel during
handling. Do not press against the TV panel with your hand
or a sharp object such as a nail, pencil, or pen.
16. Power Cord
Caution: Check the TV specifications in the Owner’s
Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the TV.
Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord
while it is plugged in.
17. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in re or electric shock.
18. Outdoor Use/Wet Location
Warning: To reduce the risk of re or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the TV with wet hands. Do not install this product
near ammable objects such as gasoline or candles or expose
the TV to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects lled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
19. Grounding
(Except for devices that are not grounded) Ensure that you
connect the earth ground wire to prevent possible electric
shock (i.e., a TV with a three-prong grounded AC plug must be
connected to a three-prong grounded AC outlet). If grounding
methods are not possible, have a qualied electrician install
a separate circuit breaker. Do not try to ground the unit by
connecting it to telephone wires, lightning rods, or gas pipes.
20. Disconnect Device
The power plug is the disconnecting device. The power plug
must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is
turned off.
(Continued on next page)
IMPORTANT SAFETY INSTRUCTIONS
PORTABLE CART WARNING

4206-4322
(Continued from previous page)
21. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
22. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the TV as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
23. Transporting Product
Make sure the TV is turned off and unplugged and that all
cables have been removed. It may take two or more people
to carry larger TVs. Do not press against or put stress on the
front panel of the TV.
24. Ventilation
Install the TV where there is proper ventilation. Do not install
in a conned space such as a bookcase. Do not cover the TV
with cloth or other materials (e.g., plastic) while it is plugged
in. Do not install in excessively dusty places.
25. If you smell smoke or other odors coming from the TV or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
26. Keep the product away from direct sunlight.
27. When mounting a TV on the wall, make sure that none of the
electrical cabling bears any of the weight of the TV. Install in
accordance with the manufacturer’s instructions.
28. Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to
fall.
29. Do not allow an impact shock or any objects to fall into the
product, and do not drop objects onto the screen.
30. Do not touch the ventilation openings, as they may become
hot while the TV is operating. This does not affect the perfor-
mance of the product or cause defects in the product.
31. Do not use high voltage electrical equipment near the TV
(e.g., a bug zapper). This may result in product malfunction.
32. Dot Defect
This panel is an advanced product that contains millions of
pixels. In a very few cases, you could see ne dots on the
screen while you are viewing the TV. Those dots are deacti-
vated pixels and do not affect the performance and reliability
of the TV.
33. Generated Sound
“Cracking”: A cracking noise that occurs while the TV is
on or when it is turned off is generated by plastic thermal
contraction due to temperature and humidity. This noise is
common for products where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies
a large amount of current to operate a product. It varies
depending on the product. This generated sound does not
affect the performance and reliability of the product.
34. If the TV feels cold to the touch, there may be a small “icker”
when it is turned on. This is normal; there is nothing wrong
with the TV. Some minute dot defects may be visible on the
screen, appearing as tiny red, green, or blue spots. However,
they have no adverse effect on the TV’s performance. Avoid
touching the screen or holding your nger(s) against it for
long periods of time. Doing so may produce some temporary
distortion effects on the screen.
35. Displaying a still image for a prolonged period of time may
cause image burn-in. Avoid displaying a xed image on the
TV screen for an extended length of time.
IMPORTANT SAFETY INSTRUCTIONS
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment

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Table of Contents
Safety Warnings .................................. 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents ................................. 5
Commercial Mode Overview ....................6 – 10
Setup Checklist ................................. 6
Pass-through Mode.............................. 6
FTG Mode..................................... 7
Application Tuning Mode / Pro:Centric Direct.......... 9
Determining the TV Operating Mode ................ 9
Pro:Centric Operation ........................11 – 15
Interactive Menu Features ........................11
Interactive Menu Navigation .......................11
Pro:Centric Java Application Setup ................ 13
Pro:Centric Direct HTML Application Setup .......... 14
EZ-Manager Wizard ..........................16 – 25
Before You Begin .............................. 16
Initiate Configuration or Exit the EZ-Manager Wizard .. 17
TV Configuration Options.......................... 18
Zones and Room Number Assignments ............. 18
Configure Pro:Centric Settings .................... 20
USB Configuration ............................. 24
Ez Download Utility ..........................26 – 29
Before You Begin .............................. 26
Accessing and Using the Ez Download Utility ........ 26
Installer Menu ...............................30 – 39
Accessing the Installer Menu ..................... 30
Navigating Within the Installer Menu ............... 31
Modifying Installer Menu Settings.................. 31
Exiting the Installer Menu and Activating Settings ..... 31
Detailed Descriptions of Installer Menu Items ........ 34
Custom Master TV Setup......................40 – 42
Before You Begin .............................. 40
Clonable TV Setup Menu Features ................ 40
Custom Master TV Setup Procedure ............... 41
Cloning Procedures ..........................43 – 49
Exporting a Clone File .......................... 43
Importing a Clone File........................... 45
Cloud Configuration Tool Overview .............50 – 55
Creating an FTG Configuration File ................ 50
File Manager Web Page Overview................. 53
Channel Map Web Page Overview................. 54
Installer Menu Web Page Overview ................ 55
IP Environment Setup ........................56 – 65
Accessing the IP Environment Menu ............... 56
Network Configuration .......................... 56
Pro:Centric Setup .............................. 60
Media Share Setup ............................. 63
Pre-loaded Applications ......................... 65
References
Updating TV/PTC Software using a USB Memory
Device......................................66 – 67
Power Consumption Settings....................... 68
TV Aux Input Configuration ........................ 69
Auto Input(s) Sensing Feature ...................70 – 71
Restoring Factory Defaults on the TV(s) .............. 72
Using the TV’s Zoning Features..................73 – 76
Using Media Share Features ....................77 – 80
EV960H Jack Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
External Stereo Speaker Specifications............... 82
Installer Remote Control Typical Key Functions ........ 83
TLM Communication Parameters.................84 – 90
Troubleshooting ..............................91 – 92
General Troubleshooting......................... 91
Commercial Mode Check ......................... 92
Glossary of Terms ............................... 93
Document Revision History / Open Source Software
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Back Cover..................................... 95
Notes
• Installer Menu content is intended for use primarily by qualied TV electronics technicians.
• Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specications, maintenance,
and safety instructions.
• Design and specications subject to change without prior notice. This document provides examples of typical TV displays. Your displays
may vary from those shown in this document.

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Commercial Mode Overview
This document describes how to set up EV960H Pro:Centric ®TVs for Commercial Mode operation. LG
commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides
in the TV’s CPU or Protocol Translation Controller (PTC), or it resides in a Pro:Centric application or an
external device from the solution provider.
These TV models support several different operational modes: LG’s Free-To-Guest (FTG) Mode via the TV
CPU, Application Tuning Mode (ATM) with Pro:Centric application, or Pass-through Mode (default). When
in Pass-through Mode, these TV models can also be externally controlled via Multiple Protocol Interface
(MPI) or TV-Link Monitor (TLM) interface (RS-232C).
Setup Checklist
Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s
Manual and/or Easy Setup Guide for information on TV installation and hardware and cable connections.
Installation
__ Unpack TV and all accessories.
__ Install batteries in the Installer Remote.
__ Install TV on VESA mount or stand.
Note: It may be advisable to make all cable
connections before installing on VESA mount
or stand, as appropriate.
Hardware Connections
__ Install any additional hardware as
appropriate to your institution, LAN, etc.
Cable Connections
__ Make all rear jack panel connections, as
appropriate.
Commercial Mode Setup
__ Complete appropriate procedures as described
in this document for Commercial Mode operation.
Pass-through Mode
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode operation. This mode
also allows external control via either the MPI port or the TLM (RS-232C) port on the TV rear jack panel.
There are two methods for configuring individual TVs that are currently in Pass-through Mode: either
using the EZ-Manager Wizard or the Custom Master TV Setup procedure as described in this document.
EZ-Manager Wizard
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options
for conguring essential items for Pro:Centric operation and also provides an option for using a USB
memory device to congure the TV. Use the Installer Remote to make selections and complete each step.
See “EZ-Manager Wizard” on pages 16 to 25 for detailed information.
Custom Master TV Setup
The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for
Pass-through Mode or FTG Mode configuration purposes. Use the Installer Remote to congure Installer
Menu items as required for TV operation and set up TV features (Channel, Picture, Sound, etc.). See
“Custom Master TV Setup” on pages 40 to 42 for detailed information.

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X
Commercial Mode Overview (Cont.)
Installer Menu
To create a Master TV Setup, you will need to know how to access the
commercial controller (PTC) Installer Menu and make changes to the
default values as required. If necessary, familiarize yourself with the
Installer Menu and how to make and save changes. See pages 30 to
39 for information on accessing the Installer Menu and for detailed
descriptions of the Installer Menu items.
TV Setup Menus
On-screen setup menus control the features of the TV. Use the
Installer Remote to access the TV setup menus, and set the TV
features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master TV Setup to congure a
Target TV. The Master TV’s clonable setup menu features should be
congured as part of the Master TV Setup. If there are features in the
Master TV’s setup—channel icons or labels, digital font options, etc.—
that are not set or that are set incorrectly, those features also will not be
set or will be set incorrectly in the Target TVs. See pages 43 to 49 for
information on Clone (.tlx) les and cloning requirements and procedures.
External MPI or TLM Control
To control the TV using an external MPI control device, you must use the
TV’s MPI port for communication purposes.
To control the TV using an external TLM control device, you must use
the TV’s RS-232C port for communication purposes. See Reference
section, “TLM Communication Parameters,” for further information.
FTG Mode
In this mode, the TV’s CPU is congured with an FTG Channel Map, and
the CPU controls and restricts the tuning operation of the TV based on
this FTG Channel Map. The FTG Channel Map enables the decryption of
each Pro:Idiom ®encrypted channel and also provides logical channel
mapping of physical RF channels (digital and analog), IP streams, and
Aux inputs. In addition, in these models, dependingon the types of
channels included in the FTG Channel Map, FTG Mode provides the
option to select either logical or physical tuning (see notes below) during
configuration.
Note: Logical channel mapping of physical RF channels eliminates dash
tuning; for example, physical 19-3 can be mapped to logical channel 9.
It also allows physical RF channels, IP streams, and Aux inputs to be
listed in any order, not only in physical numeric ascending order. Physical
channel tuning requires that you include the dash when direct entering
RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
Note: Physical channel tuning is not available when IP channels are
included in the FTG Channel Map.
PTC INSTALLER MENU
xxEV960H
CPU -CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 SW 5331 7F60
PTC V#.##.### CPU V#.##.##.##
Typical Installer Menu
TV Setup Menus (Advanced Settings)
TV Setup Menus (Quick Settings)
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Smart Picture Mode
Picture Mode Settings
Aspect Ratio Settings
16:9
OLED Panel Settings

8206-4322
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical channel tuning of physical RF channels and Aux inputs.
• Logical channel tuning of IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specic
conguration.
LG’s Cloud Conguration Tool enables you to create an FTG Conguration (.tlx) le, which may be used to
congure the CPU for FTG Mode. Conguration utilities enable you to create/edit an FTG Channel Map
and congure Installer Menu settings. You can also create a Clone (.tlx) le from a Master TV Setup that
may be used to congure the CPU for FTG Mode.
Note: TV Zoning and Wi-Fi Zoning features are supported via “.tlx” le. See Reference section, “Using the
TV’s Zoning Features,” for further information.
In this mode, the TV’s CPU must be congured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Congure an individual EV960H TV via its USB port using a USB memory device / “.tlx” le. The
le may be either a Clone le (see “Cloning Procedures” on pages 43 to 49) or an FTG Conguration le
(see “Cloud Conguration Tool Overview” on pages 50 to 55).
• Remote: Congure all EV960H TVs at the site using a Pro:Centric server head end device (Example:
PCS200S). Refer to the Pro:Centric Server Admin Client User Guide for further information.
While the TV is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
• Any FTG Mode conguration changes must be made using a “.tlx” le (typically edited in the Cloud
Conguration Tool). Channel Map and Installer Menu conguration utilities enable you to make changes,
respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary. See information
on local conguration in this document or refer to documentation for the server for information on remote
management.
• If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable
you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Pages 50 to 55 provide overviews of the utilities that comprise the Cloud Conguration Tool. Refer to
the Cloud Conguration Tool User Guide for further information on the Cloud Conguration Tool.
Remote Management in FTG Mode
When the TV is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a Clone/Conguration (.tlx) file loaded
on the Pro:Centric Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further
information.
Commercial Mode Overview (Cont.)

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Application Tuning Mode / Pro:Centric Direct
In Application Tuning Mode, the TV’s Channel Map resides in an application, such as LG’s Pro:Centric
Direct HTML application. With Pro:Centric Direct, the Channel Map is created in the Pro:Centric server’s
Admin Client web editor, and the tuning operation of the TV is controlled and restricted based on this
Pro:Centric Direct Channel Map.
Application Tuning Mode with the Pro:Centric Direct HTML application provides the following features:
• Decryption of each Pro:Idiom ®encrypted channel.
• Logical channel tuning of physical RF channels (digital and analog) and IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• Start Channel set for RF or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning (Installer Menu items only) and Wi-Fi Zoning options for location-specic conguration.
You must use the Pro:Centric Direct Admin Client / Channel Map conguration utility to create the
Pro:Centric Direct Channel Map, dene channel attributes, and set the Start Channel. Refer to the
Pro:Centric Direct Admin Client User Guide for further information.
Note: TV Zoning and Wi-Fi Zoning features are supported via “.tlx” le—typically a Clone (.tlx) le that has
been created from a Master TV Setup. See Reference section, “Using the TV’s Zoning Features,” for further
information.
While the TV is in Application Tuning Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
• While it is possible to update a TV’s Installer Menu and/or Setup Menu settings locally using a USB
memory device / Clone (.tlx) le, any Pro:Centric Direct conguration changes are typically made
remotely via the Pro:Centric server / Pro:Centric Direct Admin Client. The Admin Client’s Channel Map
conguration utility enables you to create and edit the Pro:Centric Direct Channel Map, while the TV
Conguration utility (in conjunction with a Clone [.tlx] le loaded on a server carousel) enables you to
make changes to TV Installer Menu and/or Setup Menu settings.
• If it becomes necessary to restore the TV to Pass-through Mode, it is possible to do so. See Reference
section, “Restoring Factory Defaults on the TV(s),” for further information.
Refer to the Pro:Centric Direct Admin Client User Guide for further information on conguration and
management via the Pro:Centric Direct Admin Client.
Determining the TV Operating Mode
To determine the operating mode of the TV, press the button on the Installer Remote. The menu
displayed depends on the operating mode. See examples below.
If the Function Menu appears, the TV is in a mode (FTG, ATM, PPV, etc.) that does not allow the end
user to change the fundamental TV setup. If the TV setup menus (Quick Settings) appear, the TV is in
Pass-through Mode.
Commercial Mode Overview (Cont.)

10 206-4322
Commercial Mode Overview (Cont.)
X
Aspect Ratio
Sound Out
Audio Mode
General
Safety
Accessibility
Aspect Ratio
16:9
Just Scan
O
ASPECT RATIO
^
Function Menu
Indicates the TV is not in
Pass-through Mode. While
the TV is in this mode,
Installer Menu settings can
be accessed as read-only.
TV Setup Menus
Shows that the TV is in
Pass-through Mode.

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Pro:Centric Operation
These TV models support LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML
application. Only one application may be implemented at a time. The following sections provide an
overview of the application features and functionality.
Interactive Menu Features
Both the Pro:Centric Java application and the Pro:Centric Direct HTML application enable guests to locate
and select television entertainment, check the daily weather, view hotel and surrounding amenities, etc.,
via custom portal interactive menus. The Pro:Centric Java application provides multiple templates for
portal interactive menus, while the Pro:Centric Direct HTML application, in addition to providing multiple
templates for portal interactive menus, also enables you to custom-create portal and application content.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local
attractions and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day
forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information
purposes.
In addition to the those indicated above, the Pro:Centric Direct HTML application also offers the following
features:
• Optional messaging features, including notices, ticker text, and ad banners.
• Additional media support, specically music accompaniment, for portal displays.
• An optional ight information display.
For each Pro:Centric application, an Admin Client web editor/content wizard is provided for customer
conguration of portal content. The Pro:Centric Direct Admin Client features the Pro:Centric Direct
Project Editor, which provides design tools (including templates) that enable customization of all portal
pages. Please contact your LG service representative for further information.
Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG
does not provide hotel-specic content.
Interactive Menu Navigation
An LG Pro:Centric-capable TV remote control provides access to both interactive menus and regular
TV features. Press PORTAL on the remote to access the interactive menus.
Interactive menu options may vary, depending on Pro:Centric features enabled for the site and/or
customized content. The following examples show typical portal interactive menus.

12 206-4322
Example: Pro:Centric Java Application Portal
Example: Pro:Centric Direct HTML Application Portal
Pro:Centric Operation (Cont.)

13
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Pro:Centric Java Application Setup
The Pro:Centric Java application operates in conjunction with FTG and PPV Modes. This section
provides an overview of the setup required for the Pro:Centric features. Administration and management
options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client
User Guide. This document describes only those settings that must be specied on the TVs to enable
Pro:Centric remote management and/or the Pro:Centric Java application.
• Remote management (TV E-Z Installation): The Pro:Centric Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
a Clone/Configuration (.tlx) file for FTG Mode configuration.
• Pro:Centric Java application: The application comprises the Pro:Centric interactive menus/features
described on page 11. Pro:Centric application settings are managed via the Pro:Centric Admin Client
for the Java application.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the TV’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options
for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB conguration option that enables you to congure a
TV for FTG Mode using a Clone/Configuration (.tlx) le stored on a USB memory device. The “.tlx” le
incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL, which are used to set up the TV’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 16 to 25 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at
the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will
need to manually enter the Pro:Centric server IP address and port number during conguration.
TV in Pass-through Mode
If the EZ-Manager Wizard has been exited and the TV is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 30 to 39 for further details. Also, as necessary, refer to
“Custom Master TV Setup” on pages 40 to 42 and/or cloning information on pages 43 to 49.
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 56 and “Pro:Centric Setup” on pages 60 to 62 for further
information.
Note: When the TV is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search feature to
set the DATA CHANNEL value. See item 119 description on page 39 for additional information.
Pro:Centric Operation (Cont.)

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Pro:Centric Operation (Cont.)
TV in FTG Mode
If the TV is already in FTG Mode, use the Cloud Conguration Tool to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu
settings to the TV. Refer to the FTG Mode overview on pages 7 to 8 for further information on FTG Mode
operation and conguration. Also, see note above regarding the option to use the TV’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
Pro:Centric Direct HTML Application Setup
The Pro:Centric Direct HTML application operates only in Application Tuning Mode (ATM). This section
provides an overview of the setup required for the Pro:Centric Direct features. Administration and
management options for the Pro:Centric server are described in detail in the Pro:Centric Direct Admin
Client User Guide. This document describes only those settings that must be specied on the TVs to
enable Pro:Centric remote management and/or the Pro:Centric Direct HTML application.
• Remote management (TV E-Z Installation): The Pro:Centric Direct Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
Installer Menu configuration updates via Clone (.tlx) file to the TVs at the site/institution.
Note: The Pro:Centric Direct Channel Map is created and maintained in the Pro:Centric Direct Admin
Client. Thus, any Clone le that is loaded on the server for remote conguration may only contain Installer
Menu and/or Setup Menu proles.
• Pro:Centric Direct HTML application: The application comprises the Pro:Centric interactive menus/features
described on page 11. Pro:Centric Direct application settings are managed via the Pro:Centric Direct
Admin Client.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the TV’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options
for conguring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB conguration option that enables you to congure the TV’s
Installer Menu settings using a Clone (.tlx) le stored on a USB memory device. Installer Menu items 098
PRO:CENTRIC and 119 DATA CHANNEL are used to set up the TV’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 16 to 25 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at
the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you will
need to manually enter the Pro:Centric server IP address and port number during conguration.
TV in Pass-through Mode
If the EZ-Manager Wizard has been exited and the TV is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 30 to 39 for further details. Also, as necessary, refer to
“Custom Master TV Setup” on pages 40 to 42 and/or cloning information on pages 43 to 49.

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Pro:Centric Operation (Cont.)
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 56 and “Pro:Centric Setup” on pages 60 to 62 for
further information.
Note: When the TV is in either Pass-through Mode or Application Tuning Mode, you can also leave
Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel
Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 39 for additional
information.
TV in Application Tuning Mode
If the TV is already in Application Tuning Mode, use a Master TV of the same model to create and
export a Clone (.tlx) le with the desired settings for Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL. Then, transfer (import) the Clone le to the Target TV. Refer to the Application Tuning
Mode / Pro:Centric Direct overview on page 9 for further information on Pro:Centric Direct operation
and conguration. To transfer the Clone le remotely, use the appropriate utilities in the Pro:Centric Direct
Admin Client to upload the Clone le to the Pro:Centric server and set up its distribution to the Target
TV(s) at the site. See also note above regarding the option to use the TV’s Data Channel Auto Search
feature to set the DATA CHANNEL value.

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EZ-Manager Wizard
Note: After it is turned ON, the TV begins an initialization process, and it may take several minutes
for the EZ-Manager Wizard to appear.
Note: The Installer Remote shipped with the EV960H TV models supports MMR operation, which is
enabled by default. When you turn ON the TV and press the Wheel (OK) button, the remote will
automatically register with the TV (you will see a registration message/image at the top right of
the screen). You can then use either the MMR functionality or standard IR navigation to complete
the conguration. For additional information on registering or deregistering the remote, refer to the
Owner’s Manual. If you wish to disable the MMR operation, you will need to set Installer Menu item
101 IR FEEDBACK to 2. Navigation references in this document assume standard IR navigation.
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard will
appear on the screen each time the TV is turned ON, until one of its configuration methods has
been completed or the wizard is exited. Use the Installer Remote to make selections and complete
each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the
wizard also offers Zoning as well as USB conguration options.
• EV960H TVs support the TV Zoning and Wi-Fi Zoning features, both of which enable location-
specic congurations (see Reference section, “Using the TV’s Zoning Features,” for further
information). The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone #
in the TV as part of the conguration process.
• The EZ-Manager Wizard also enables you to access the TV Manager / USB download options
as part of the conguration process, if desired, to perform USB conguration and/or update
functions.
Caution: Do NOT unplug the TV power cord or remove the antenna cable or, if
applicable, the LAN cable during the conguration process, as doing so will interrupt
the current step and may corrupt the conguration data.
Before You Begin
• If you plan to create a Master TV Setup using the procedure described on pages 40 to 42, be
sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom
setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” on the following
page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can
be reactivated; however, this requires that you restore the TV to a factory default condition. See
Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction.
If the Pro:Centric server is congured on the system and if no location-specic settings are
required in the TV, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings,
you can simply turn ON the TV, and once initiated, the wizard will proceed through each of the
conguration steps with no further user interaction.
• If any of the conguration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the conguration process from the previous
screen or exit the EZ-Manager Wizard.

17
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EZ-Manager Wizard (Cont.)
• If you would like to enable the DIAL and/or SoftAP Media Share features or select pre-loaded/
Smart Launcher applications on a TV that will eventually be congured for FTG Mode, you will
need to use the IP Environment Menu to do so before the TV is congured for FTG Mode. Refer
to “IP Environment Setup” on pages 56 to 65 for information on the IP Environment Menu.
See also “Custom Master TV Setup” on pages 40 to 42.
Initiate Conguration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO THE EZ-MANAGER WIZARD
.
Use the EZ-Manager Wizard to configure the TV for Pro:Centric operation or to configure the TV using
a USB memory device.
.
If a Pro:Centric server will not be installed, you may select NO PRO:CENTRIC below to disable the Pro:Centric
feature of this TV and exit the EZ-Manager Wizard.
.
If you simply wish to exit the EZ-Manager Wizard, select
X
in the top right corner of the screen.
Select NEXT to continue.
This wizard will start automatically in 10 seconds.
X
NOPRO:CENTRIC NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
rst conguration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the
X
button from
the subsequent screen(s).
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT, and then press the Wheel (OK) button. Then, continue to the “TV Conguration
Options” section on the following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this TV
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on
the Installer Remote to select/highlight the
X
button at the top right of the screen, and then press
the Wheel (OK) button. In the conrmation pop-up window, select EXIT, and then press the
Wheel (OK) button once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB conguration options, exit the wizard as follows: Use the arrow keys
on the Installer Remote to select/highlight NO PRO:CENTRIC, and then press the Wheel (OK)
button. This will disable the Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA
CHANNEL will be set to 0) and exit the wizard. In the conrmation pop-up window, select EXIT,
and then press the Wheel (OK) button once more on the Installer Remote.

18 206-4322
EZ-Manager Wizard (Cont.)
TV Conguration Options
From the TV Conguration Options screen, you can choose how to proceed with the conguration
of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the TV for location-specic
conguration purposes, select the “Zones & Room Number” option from this screen
and set the appropriate TV Zone # and/or the Wi-Fi Zone # in the TV BEFORE you
continue with additional conguration.
TV CONFIGURATION OPTIONS
.
To configure the TV for Pro:Centric operation, select NEXT.
.
To set the optional Zoning features, select ZONES & ROOM NUMBER.
.
To configure the TV using a USB memory device, select USB CONFIGURATION.
This wizard will continue automatically in 60 seconds.
ZONES & ROOM NUMBER
01
X
USB CONFIGURATION
NEXT
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next conguration step.
Use the Up/Down arrow keys on the Installer Remote to navigate between options on this screen.
• To continue with Pro:Centric conguration, select NEXT (default) and press the Wheel (OK)
button on the Installer Remote. See “Congure Pro:Centric Settings” on pages 20 to 24 for
additional information.
• To set the Zoning feature(s) on the TV, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
• To access the TV Manager / USB download options, select USB CONFIGURATION. See “USB
Conguration” on pages 24 to 25 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE &EXIT in the exit conrmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting EXIT in the conrmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the elds in the Zones, Label, and Room Number screen or
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi
Zoning—on this TV, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone
elds as described on the following page. See also Reference section, “Using the TV’s Zoning
Features,” for further information.

19
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EZ-Manager Wizard (Cont.)EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for TVs that will be congured using a “.tlx” le (local or
remote conguration).
ZONES, LABEL, AND ROOM NUMBER
SAVE
.
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi
Zone # (1-99) based on the Wi-Fi Zone in which this TV is installed.
.
If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate TV Zone # (0-8) based on the Zone in which
this TV is installed. (See Commercial Mode Setup Guide for more
information.)
.
Select a Label and/or input the Room Number, as required.
.
When done, select SAVE to continue.
BACK
Wi-Fi Zone
< 0 >
TV Zone
< 0 >
Label
<
-----
>
Room Number
Room Number
SAVE
BACK
02
1. Complete the appropriate eld(s) as described below. Use the Up/Down arrow keys on the
Installer Remote to navigate between each of the elds.
• Wi-Fi Zone:Enables you to set a Wi-Fi Zone # so that the TV can be congured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a Clone/Conguration (.tlx) le.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone eld at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the TV can be congured with Installer Menu
and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or
Setup Menu settings may be provided in a Clone/Conguration (.tlx) le. If the TV is being
congured for FTG Mode, the TV Zone # setting also allows the TV to omit channels that have
been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the TV Zone eld, and use the
Left/Right arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this TV. In the Label
eld, use the Left/Right arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the TV is located. To enter a room number, navigate to the Room Number eld and press the
Wheel (OK) button. You can then use the number keys on the Installer Remote to direct enter a
room number, or you can use the arrow keys to select the appropriate alphanumeric character(s)
from the pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter
from the virtual keyboard, and then press the Wheel (OK) button on the Installer Remote.
Note: The TV name (default: TV’s serial number) will be changed to the room number specied
here. See “Media Share Setup” on pages 63 to 64 for further information on the TV name.
2. When you are ready to continue, use the arrow keys to select SAVE, and then press the
Wheel (OK) button on the Installer Remote to return to the TV Conguration Options screen.
Then, proceed as required; i.e., select NEXT to congure Pro:Centric settings or select USB
CONFIGURATION to use a USB memory device to complete the conguration.

20 206-4322
EZ-Manager Wizard (Cont.)
Congure Pro:Centric Settings
Once you select “NEXT” from the TV Conguration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
This step automatically searches for the Pro:Centric Server.
If there is no Pro:Centric Server installed, you do not need to continue with this procedure.
In this case, you can either select
X
in the top right corner of the screen to exit or select MANUAL
PRO:CENTRIC below to enter the Pro:Centric Server settings manually.
Status: Tuning channel 30
TV is now searching the pre-defined channels for the data channel...
X
BACK MANUALPRO:CENTRIC
03
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to congure
the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) les to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the TV.
Continue with the “Automated Pro:Centric Conguration” subsection below.
• If you already know the settings (e.g., Data Channel and Pro:Centric Application Mode) that need
to be congured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Conguration” subsection on page 22.
Automated Pro:Centric Conguration
Note: If the server is not yet congured on the system, use the manual conguration option to
congure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP conguration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual conguration option to congure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Conguration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)