LG SxS GR-B207 User manual

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Table of contents
Introduction
Installation
Operation
Suggestion on
food storage
Care and
maintenance
2
Entry
Important safety instruction
Identification of parts
Where to locate
Door removal
Door replacement
Height adjustment
Starting
Adjusting the temperatures and functions
Ice making (Applicable to some models only)
Wine holder (Applicable to some models only)
Egg box (Applicable to some models only)
Humidity control in the vegetable compartment
Convert into a vegetable or meat compartment
Deodorizer (Applicable to some models only)
Shelf(Applicable to some models only)
Location of foods
Storing foods
How to dismantle parts
General information
Cleaning
Trouble shooting
3
3
4
5
6
7
7
8
8
10
11
11
11
12
12
12
13
14
15
16
16
17
The working life of this set is 7 years since the date of delivery to consumer.
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Entry
The model and serial numbers are found on the inner case or back of refrigerator
compartment of this unit. These numbers are unique to this unit and not
available to others. You should record requested information here and retain
this guide as a permanent record of your purchase. Staple your receipt here.
Date of purchase :
Dealer purchased from :
Dealer address :
Dealer phone no. :
Model no. :
Serial no. :
This refrigerator must be properly installed and located in accordance with the
installation instructions before it is used.
Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and
pull straight out from the outlet.
When moving your appliance away from the wall, be careful not to roll over or damage
the power cord.
After your refrigerator is in operation, do not touch the cold surfaces in the freezer
compartment, particularly when hands are damp or wet. Skin may adhere to these
extremely cold surfaces.
Unplug the power cord from the power plug for cleaning or other cares. Never touch it
with wet hands because you can get an electric shock or be hurt.
Never damage, process, severely bend, pull out, or twist power cord because power
cord damage may cause a fire or electric shock. You have doubts on whether the
appliance is properly grounded.
Never place glass products in the freezer because they may be broken when their inner
matters are frozen.
The appliance is not intended for use by young children or infirm persons without
supervision.
Young childeren should be supervised to ensure that they do not play with the
appliance.
If possible, connect the refrigerator to its own individual electrical outlet to prevent it and
other appliances or household lights from causing an overload that could cause a power
outage.
The refrigerator-freezer should be so positioned that the supply plug is accessible for
quick disconnection when accident happens.
If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
Do not modify or extend the Power Cord length.
It will cause electric shock or fire.
Don’t use an
extension cord
Accessibility of
Supply Plug
Supply Cord
Replacement
Warning
Introduction
3
Important safety instruction
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4
DANGER : Risk of child entrapment.
Before you throw away your old refrigerator or freezer :
Take off the doors
Leave the shelves in place so that children may not easily climb inside.
The appliance is not intended for use by young children or infirm persons without
supervision.
Young children should be supervised to ensure that they do not play with the appliance.
Don’t store or use gasoline or other flammable vapor and liquids in the vicinity of this or
any other appliance.
In the event of an electric short circuit, grounding (earthing) reduces the risk of electric
shock by providing an escape wire for the electric current.
In order to prevent possible electric shock, this appliance must be grounded
improper use of the grounding plug can result in an electric shock. Consult a qualified
electrician or service person if the grounding instructions are not completely
understood, or if you have doubts on whether the appliance is properly grounded.
Child entrapment
warning
Don’t store
Grounding (Earthing)
Introduction
Identification of parts
•
If you find some parts missing from your unit, they may be parts only used in other
models.
NOTE
Freezer
compartment
Refrigerator
compartment
Milk product corner
Door rack
Ice separation
handle (Optional)
Ice making
compartment (Optional)
Ice box
(Optional)
Lamp
Shelf
(steel or glass)
Shelf
Door rack
Door rack
Drawer
Lower cover
Lamp
Shelf
Door rack(1 piece or 2 piece)
Door rack(1 piece or 2 piece)
Shelf
Snack drawer (Optional)
Vegetable drawer
(1 or 2)
Shelf (Folding or Normal)
Egg box
Humidity switch
Door rack
Wine holder
(Plastic or wire)
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Installation
Select a good
location
Where to locate
1. Place your appliance where it is easy to
use.
2. Avoid placing the unit near heat sources,
direct sunlight or moisture.
3. To ensure proper air circulation around
the fridge -freezer, please maintain
sufficient space on both the sides as well
as top and maintain at least 2 inches
(5 cm) from the rear wall.
4. To avoid vibrations, the appliance must
be leveled.
5. Don't install the appliance below 5°C. It may cause affect the performance.
5
Disposal of the
old appliance
This appliance contains fluid (refrigerant, lubricant)and is made of parts and materials
which are reusable and/or recyclable.
All the important materials should be sent to the collection center of waste material
and can be reused after rework (recycling). For take back, please contact with the
local agency.
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Door removal
Remove the lower cover by lifting upward.
Pass the refrigerator laterally through access
door as shown in the right figure.
Remove lower
cover
Warning
Remove the
freezer
compartment
door
Remove the
refrigerator
door
Pass the
refrigerator
Installation
6
1) Loosen the hinge cover screws and remove
the cover.
2) Remove the keeper by rotating it to counter
clockwise (  ) and then lifting the upper
hinge up (  ) .
3) Remove the freezer compartment door by
lifting it upward.
1) Loosen the hinge cover screws and remove
the cover. Remove connection wire if any,
except for the earth line.
2) Remove keeper by rotating it clockwise (  )
and then remove upper hinge by lifting it up
(  ).
3) Remove refrigerator compartment door by
lifting up.
•
When removing the upper hinge, be careful that the door does not fall forwards.
NOTE
MaxMin
Max Min
1
2
3
45
Max
FRZ
TEMP
REF
TEMP
Min5
4
32
1Max
Lower cover
Lower hinge
Keeper
Connection
wires
Hinge cover
Upper hinge
Upper hinge
Keeper
Upper hinge
Failure to do so could result in death or serious
injury.
If your access door is too narrow for the
refrigerator remove the refrigerator door and
pass the refrigerator laterally.
Electric Shock Hazard
Disconnect electrical supply to refrigerator before installing.
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Installation
7
Door replacement
Mount them in the reverse sequence of removal after they pass through the access door.
The refrigerator doors will close smoothly by heightening the front side by adjusting
the height adjusting screw. If the doors do not close correctly, performance may be
affected.
Height adjustment
If the freezer
compartment door
is lower than the
refrigerator
compartment door
If the freezer
compartment door
is higher than the
refrigerator
compartment door
After leveling the
door height
Next
1. Wipe off all dust accumulated during shipping and clean your appliance thoroughly.
2. Install accessories such as the wine corner, cover evaporating tray, etc., in their
proper places. They are packed together to prevent possible damage during shipping.
3. Connect the power supply cord (or plug) to the outlet. Don't double up with other
appliances on the same outlet.
Level the door by inserting flat ( -
type) driver into the groove of the left height adjusting
screw and rotate it to the arrow
direction ( ).
Level the door by inserting flat ( - type) driver into the groove of the right height
adjusting screw and rotate it to the arrow
direction ().
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Operation
8
Starting
When your refrigerator is first installed, allow it to stabilize at normal operating
temperatures for 2-3 hours prior to filling it with fresh or frozen foods.
If operation is interrupted, wait 5 minutes before restarting.
   

3 SECS
FRZ TEMP REF TEMPEXPRESS FRZ
ON LOCK
CHILD LOCK
  

3SECS
FRZTEMP REFTEMPEXPRESSFRZ
ON LOCK
CHILDLOCK
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Adjusting the temperatures and functions
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Operation
9
FREEZER
REFRIGERATOR
You can adjust temperature of and freezer room and refrigerator room.
❇Whenever pressing button, setting is repeated in the order of
(Middle) ➔(Middle Strong) ➔(Strong) ➔(Weak) ➔(Middle Weak).

The actual inner temperature varies depending on the food status, as the indicated
setting temperature is a target temperature, not actual temperature within
refrigerator.

Refrigeration function is weak in the initial time. Please adjust temperature as above
after using refrigerator for minimum 2~3 days.
How to adjust the
temperature in
the freezer
compartment
How to adjust the
temperature in
the refrigerator
compartment
Please select this function for prompt
freezer.

"On" is repeated whenever pressing
button.

The arrow mark graphic remains at the On
ststus when selecting Special
Refrigeration "On"

Super freezer function automatically turns
off if a fixed time passes.
Express freezer
EXPRESS FRZ
 
   

  
    
This button stops operation of
different button.

Locking or Release is repeated whenever
pressing the .

Pressing the other button when selecting
‘LOCK’, the button does not operate.
Lock
LOCK
LOCK
CHILD LOCK
Ex) In selecting
"LOCK"
Ex) In selecting
"LOCK" again
3 SECS3 SECS 3 SECS
LOCK
Middle(-190C) ➔ Middle strong(-220C) ➔ Strong(-230C) ➔ Weak(-150C) ➔ Middle weak(-170C)
Middle(30C)
➔ Middle strong(20C) ➔ Strong(00C) ➔ Weak(60C) ➔ Middle weak(40C)
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Operation
10
The other
functions
Door open warning

3 times of warning sounds at the interval of 30 seconds if a minute passes with the
door of refrigerator and the hombar door opened or completely closed.

Please contact with the local service center if warning continue to sound even after
closing the door.
Diagnosis (failure detection) function

Diagnosis function automatically detects failure when failure is found in product during
the use of refrigerator.

If failure occurs at product, it does not operate though pressing any button and normal
indication is not done. In this case, do not turn power off but immediately contact with
the local service center. A lot of time are need for service engineer to detect the failed
part if turning it off.
Fill water in ice making box of the ice making
corner.
If water is fully filled the ice will not be
separated well and water can be dropped to
make ice lumped.
Ice will be dropped into the ice storage bin by
rotating ice separation handle of ice making
compartment.
When making Ice
[Type-1]
Ice making
[Type-2]
Ice Making (Applicable to some models only)
•Rotating the ice separation handle before ice is fully frozen may cause the
remaining water drop into the ice storage bin to lump the ice together.
NOTE
Ice Making Box
To remove ice cubes, hold the tray at its
ends and twist gently.
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11
Operation
Humidity control in the vegetable compartment
The humidity can be controlled by adjusting the humidity control switch to the
left/right when storing vegetabes or fruits.
HIGH LOW
HIGH
LOW
HIGH LOW
HUMIDITY CONTROL
HIGH LOW
HUMIDITY CONTROL
High humidity
Low humidity
Egg box (Applicable to some models only)
•Never use the egg box as an ice storage bin. It can be broken.
•Never store the egg box in the freezer compartment or fresh compartment.
NOTE
[Type-1] [Type-2]
You can move the egg box to wherever you want.
In case of inserting the wine holder :
Pull the wine holder downward as in  after
inserting it into the side anchoring part of the
shelf as in  by catching it upward as in  .
In case of separating the wine holder :
Pull the wine holder inward as in ➃ after
holding it upward as in ➂ by catching it.
Bottles can be stored laterally with this wine
corner.
This can be attached to any shelf.
(Type 2)
Bottles can be stored laterally with this
wine rack.
Wine holder (Applicable to some models only)
Wine holder
adjustment
(Type 1)
3
4
1
2
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Operation
12
Deodorizer (Applicable to some models only)
This system efficiently absorbs strong odors
by using the optical catalyst. This system
does hot have any affect on stored food.

Since it is installed already installed onto the cool air intake duct from the from
the refrigerator compartment, you need no separate installation.

Please use closed containers to store food with pungent odors.
Otherwise, this oder can be absorbed by other food in the compartment.
How to use the
deodorizing
system
Convert into a vegetable or meat compartment
The meat compartment maintains the temperature at a lower point than the
refrigerator compartment so that meat or fish can be stored fresh longer.

The bottom drawer in the refrigerator can be converted into a vegetable or meat compartment
•Vegetables or fruits are frozen if the conversion switch is set to meats
compartment. So, be sure to check it before storing foods.
NOTE
Shelf (Applicable to some models only)
You can store taller items such as a gallon container or bottles by simply pushing in
front half of shelf underneath back half of shelf. Pull toward you to return to a full shelf.
Slide-Under
Shelf
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Suggestion on food storage
13
Location of foods
(Refer to identification of parts)
Store wine.
Store small foods such as bread, snacks, etc..
Store various frozen foods such as meat, fish,
ice cream, frozen snacks, etc..

Store small packed frozen food.

Temperature is likely to increase as door
opens. So, do not store long-term food
such ice cream, etc..
Wine holder
Snack drawer
Freezer
compartment
shelf
Freezer
compartment
door rack
Freezer
compartment
drawer
Milk product
corner
Egg box
Refrigerator
compartment
shelf
Refrigerator
compartment
door rack
Vegetable drawer
Vegetable
drawer
/meat drawer
conversion corner

Store meat, fish, chicken, etc.. after
wrapping them with thin foil.

Store dry .
Store milk products such as butter, cheese,
etc..
Place this egg box in the proper location.
Store side dishes or other foods at a proper
distance.
Store small packed food or beverages such
as milk, juice, beer, etc..
Store vegetables or fruits.
Store vegetable, fruits, meat to thaw, raw
fish, etc.. setting the conversion switch as
necessary.
Be sure to check the conversion switch
setting before storing foods.
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Suggestion on food storage
14
Storing foods

Store fresh food in the refrigerator compartment. How food is frozen and thawed is an
important factor in maintaining its freshness and flavor.

Do not store food which goes bad easily at low temperatures, such as bananas, and
melons.

Allow hot food to cool prior to storing, placing hot food in the refrigerator could spoil
other food, and lead to higher electric bills.

When storing the food, cover it with vinyl wrap or store in a container with a lid. This
prevents moisture from evaporating, and helps food to keep its taste and nutrients.

Do not block air vents with food. Smooth circulation of chilled air keeps refrigerator
temperatures even.

Do not open the door frequently. Opening the door lets warm air enter the refrigerator,
and cause temperatures to rise.

Never keep too many foods in door rack because they may be interrupted by inner
racks so that the door cannot be fully closed.

Do not store bottles in the freezer compartment - they may break when frozen.

Do not refreeze food that has been thawed. This causes loss of taste and nutrition.

When storing frozen food like ice cream for a long period, place it on the freezer
shelf, not in the door rack.

Do not touch the cold foods or containers- especially made of metallic -, with wet
hands and place glass products in the freezer compartment.
- That’s why you may have chilblains and they may be broken when their inner matters
are frozen, causing personal injury.

Avoid placing moist food upmost refrigerator shelves, it could freeze upon direct
contact with chilled air.

Always clean food prior to refrigeration. Vegetables and fruits should be washed and
wiped, and packed food should be wiped, to prevent adjacent food from spoiling.

When storing eggs in their storage rack or box, ensure that they are fresh, and always
store them in a up-right position, which keeps them fresh longer.
Freezer
compartment
Refrigerator
compartment
•If you keep the refrigerator in a hot and humid place, frequent openning of the door
or storing a lot of vegetables in it may cause dew to form which has no effect on its
performance. Remove the dew with dust cloth free from care.
NOTE
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Care and maintenance
15
How to dismantle parts
Separate the lamp by pulling it out ( ➂ ) while
slightly striking (➀) and rotating ( ➁ ) the lamp cover.
Turn the bulb counterclockwise. Max. 40 W
bulb
for refrigerator is used and can be purchased at a
service center.
Freezer
compartment
lamp
Freezer
compartment
shelf
Door rack and
support
Lamp in
refrigerator
compartment
Vegetable
compartment
cover
To remove a shelf, lift the left part of the shelf a
bit, push it to the direction , lift the right part to
the diretion , and take it out.
Lift the door rack to  direction holding both
sides and pull it out to direction.

To remove the vegetable compartment cover, pull
out the vegetable compartment a bit to the front
, lift the front part of the vegetable compartment
cover as shown by , and take it out.
2
1
•Dismantling is done in the reverse sequence of assembly.
Be sure to unplug the power plug before dismantling and assembly.
Never apply severe force to dismantle parts. Parts may be damaged.
NOTE
•
Be sure to remove parts from the refrigerator door when removing the vegetable
compartment,
snack corner and
refreshment center cover
.
NOTE
1
2
Insert the tool into the marked area () and push
the tool to disconnect.
Use the tool with the flat tip such as (-) screw driver.
Turn the bulb counterclockwise. Max. 40 W bulb
for refrigerator is used and can be purchased at a
service center.
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Care and maintenance
16
General information
Cleaning
During average length vacations, you will probably find it best to leave the refrigerator
in operation. Place freezable items in freezer for longer life.
When you plan not to operate, remove all food, disconnect the power cord, clean the
interior thoroughly, and leave each door OPEN to prevent odor formation.
Vacation time
Power failure
If you move
Anti
condensation
pipe
Most power failures that are corrected in an hour or two will not affect your
refrigerator temperatures.
However, you should minimize the number of door openings while the power is off.
Remove or securely fasten down all loose items inside the refrigerator.
To avoid damaging the height adjusting screws, turn them all the way into the base.
The outside wall of the refrigerator cabinet may sometimes get warm, especially just
after installation.
Don’t be alarmed. This is due to the anti-condensation pipe, which pumps hot
refrigerator to prevent “sweating” on the outer cabinet wall.
Regular cleaning is recommended. Wash all compartments a baking soda solution or a
mild detergent and warm water. Rinse and dry.
Please verify that the power cord is not damaged, power plug is not overheated, or
power plug is well inserted into the power consent.
Always remove power cord from the wall outlet prior to cleaning in the vicinity of
electrical parts (lamps, switches, controls, etc.).
Wipe up excess moisture with a sponge or cloth to prevent water or liquid from
getting into any electrical part and causing an electric shock.
Never use metallic scouring pads, brushes, coarse abrasive cleaners, strong alkaline
solutions, flammable or toxic cleaning liquids on any surface.
Do not touch frozen surfaces with wet or damp hands, because damp object will stick
or adhere to extremely cold surfaces.
It is important that your refrigerator be kept clean to prevent undesirable odors. Spilled
food should be wiped up immediately, since it may acidify and stain plastic surfaces if
allowed to settle.
Use a lukewarm solution of mild soap or detergent to clean the durable finish of your
refrigerator.
Wipe with a clean damp cloth and then dry.
Exterior
Interior
After cleaning
Warning
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17
Care and maintenance
Trouble shooting
Before calling for service, review this list. It may save you both time and expense.
This list includes common occurrences that are not the result of defective
workmanship or materials in this appliance.
Runing of
refrigerator
Refrigerator
compressor
does not run.
Refrigerator
runs too much
or too long
Possible cause
Refrigerator control is off.
Refrigerator is in defrost cycle.
Plug at wall outlet is disconnected.
Power outage. Check house lights.
Refrigerator is larger than the previous
one you owned.
Room or outside weather is hot.
Refrigerator has recently been
disconnected for a period of time.
Large amounts of warm or hot food
may have been stored recently.
Doors are opened too frequently or too
long.
Refrigerator or freezer door may be
slightly open.
Refrigerator control is set too cold.
Refrigerator or freezer gasket is dirty,
worn, cracked, or poorly fitted.
Thermostat is keeping the refrigerator
at a constant temperature.
Solution
Set refrigerator control. See setting the
controls.
This is normal for a fully automatic
defrosting refrigerator. The defrost
cycle occurs periodically.
Make sure plug is tightly pushed into
outlet.
Call local electric company.
This is normal. Larger, more efficient
units run longer in these conditions.
It is normal for the refrigerator to work
longer under these conditions.
It takes some hours for the refrigerator
to cool down completely.
Warm food will cause the refrigerator to
run longer until the desired temperature
is reached.
Warm air entering the refrigerator
causes it to run longer. Open the door
less often.
Make sure the refrigerator is level.
Keep food and containers from
blocking door. See problem section.
OPENING/CLOSING of doors.
Set the refrigerator control to a
warmer setting until the refrigerator
temperature is satisfactory.
Clean or change gasket. Leaks in the
door seal will cause refrigerator to run
longer in order to maintain desired
temperatures.
This is normal. Refrigerator goes on and
off to keep the temperature constant.
Occurrence
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18
Care and maintenance
Occurrence
Temperatures are
too cold
Temperature in the
freezer is too cold
and the refrigerator
temperature is
satisfactory.
Temperature in the
refrigerator
is too warm and
the freezer
temperature is
satisfactory.
Temperatures in
the freezer is too
warm.
Temperatures in
the
refrigerato or
freezer is too
warm.
Temperatures
are too warm
Meat stored in
fresh meat
drawer freezes.
Food stored in
drawers freezes.
Possible cause
Freezer control is set too cold
Doors are opened too frequently or too
long.
Door is open slightly.
Large amounts of warm of hot food
may have been stored recently.
Refrigerator has recently been
disconnected for a period of time.
Refrigerator control is set too warm.
Refrigerator control is set too warm.
Refrigerator control has some effect on
freezer temperature.
Freezer control is set too warm.
Refrigerator control is set too cold.
Refrigerator control is set too cold.
Meat should be stored at temperature just
below the freezing point of water (32 ˚ F,
0 ˚ C) for maximum fresh storage time.
Solution
Set the refrigerator control to a colder
setting.
A refrigerator requires some hours to
cool down completely.
Wait until the refrigerator or freezer
has had a chance to reach its selected
temperature.
Warm air enters the refrigerator/ freezer
whenever the door is opened.
Open the door less often.
Set the freezer control to a colder
setting until the freezer temperature is
satisfactory.
Set the freezer control to a colder
setting until the freezer temperature is
satisfactory.
It is normal for ice crystals to form due
to the moisture content of meat.
Set the refrigerator control to a
warmer setting
See above solution.
Set the freezer control to a warmer
setting until the freezer temperature is
satisfactory.
Close the door completely.
Temperature in the
refrigerator is too
cold and the
freezer
temperature
is satisfactory.
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Care and maintenance
19
Sound and noise
Louder sound
levels when
refrigerator is on.
Louder sound
levels when
compressor
comes on.
Moisture collects
on inside of
refrigerator walls.
Water/Moisture
/Ice outside
refrigerator
Moisture forms
on outside of
refrigerator
or between doors.
Vibrating or
rattling noise.
Water/Moisture
/Ice inside
refrigerator
Refrigerator is touching wall or cabinets.
Weather is hot and humid which
increases rate of frost buildup and
internal sweating.
Door is slightly open.
Door is opened too often or too long.
Weather is humid.
Door is slightly open, causing cold air
from the inside the refrigerator to meet
warm air from the outside.
Floor is uneven or weak.
Refrigerator rocks on the floor when it is
moved slightly.
Refrigerator operates at higher pressures
during the start of the ON cycle.
Items placed on the top of refrigerator
are vibrating.
Dishes are vibrating on the shelves in
the refrigerator.
This time, close the door completely.
This is normal in humid weather.
When humidity is lower, the moisture
should disappear.
See problem section opening/closing of
doors.
Relieve or move refrigerator
This is normal.
It is normal for dishes to vibrate slightly.
Move dishes slightly.
Make sure refrigerator is level and solidly
set on floor.
Be sure floor is level and solid and can
adequately support refrigerator.
Remove items.
It is normal for sound levels to be higher.
This is normal. Sound will level off as
refrigerator continues to run.
Open the door less often.
Occurrence Possible cause
Today’s refrigerators have increased
storage capacity and maintain more
even temperatures.
Solution
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Care and maintenance
20
Odors in refrigerator
Occurrence
Door(s) will not
close.
Door(s) will not
close.
(Continued)
Drawers are
difficult to move.
Other
Opening/Closing of
doors/Drawers
Possible cause
Food is touching shelf on top of drawer
Track that drawer slides on is dirty.
Please thoroughly read this manual.
Refrigerator is not level. It rocks on the
floor when it is moved slightly.
Floor is uneven or weak.
Refrigerator rocks on the floor when it
is moved slightly.
Refrigerator is touching wall or cabinets.
Interior needs to be cleaned.
Food with strong odor is in refrigerator.
Some containers and wrapping paper
produce odors.
Food package is keeping door open.
Door was closed too hard, causing other
door to open slightly.
Solution
Clean drawer and track.
Be sure floor is level and can adequately
support refrigerator.
Contact carpenter to correct sagging or
sloping floor.
Relieve or move refrigerator. .
Keep less food in drawer.
Adjust the height adjusting screw.
Use a different container or brand of
wrapping paper .
Move packages that keep door from
closing.
Close both doors gently.
Cover food completely.
Clean interior with sponge,warm water
and baking soda.
DISPOSAL OF YOUR OLD APPLIANCE
1. When this crossed-out wheeled bin symbol is attached to a
product it means the product is covered by the European Directive
2002/96/EC.
2.
All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities
appointed by the government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service or the shop
where you purchased the product.
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