LG WD14030D6 User manual

WASHING MACHINE
SERVICE MANUAL
MODEL : WD14030D6 / WD14039D6
website : http://biz.lgservice.com
e-mail : http://LGEservice.com/techsup.html
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS
CORRECTLY BEFORE OFFERING SERVICE.

2
CONTENTS
1. SPECIFICATIONS ............................................................................................................................. 3
2. FEATURES & TECHNICAL EXPLANATION ..................................................................................... 4
3. PARTS IDENTIFICATION ................................................................................................................. 6
4. INSTALLATION .................................................................................................................................. 7
5. OPERATION ................................................................................................................................... 12
6. WIRING DIAGRAM / PCB LAYOUT ................................................................................................ 14
7. TROUBLESHOOTING......................................................................................................................19
7-1.BEFORE PERFORMING SERVICE ......................................................................................... 19
7-2.LOAD TEST MODE .................................................................................................................. 19
7-3.HOW TO CHECK THE WATER LEVEL FREQUENCY ............................................................ 20
7-4.
HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR AT OPERATING CONDITION ...... 20
7-5.ERROR DISPLAY ..................................................................................................................... 21
7-6.TROUBLESHOOTING WITH ERROR ..................................................................................... 23
• IE (Water Inlet Error) .............................................................................................................. 23
• UE (Unbalanced Error) ........................................................................................................... 24
• OE (Water Outlet Error) .......................................................................................................... 25
• FE (Over Flow Error) .............................................................................................................. 27
• PE (Pressure Sensor S/W Error) ............................................................................................ 28
• dE (Door open Error) .............................................................................................................. 29
• tE (Thermistor (Heating) Error) ............................................................................................... 30
• LE (Motor Lock Error) ............................................................................................................. 31
8. TROUBLESHOOTING OTHER ...................................................................................................... 33
• No power ................................................................................................................................ 33
• Vibration & Noise during spin ................................................................................................. 34
• Detergent & Softener does not flow in .................................................................................... 35
• Water Leak ............................................................................................................................. 36
9. PART INSPECTION ........................................................................................................................ 38
9-1.FILTER ASSEMBLY (LINE FILTER) ......................................................................................... 38
9-2.DOOR LOCK SWITCH ASSEMBLY ......................................................................................... 39
9-3.STATOR ASSEMBLY ............................................................................................................... 41
9-4.
PUMP MOTOR ASSEMBLY ....................................................................................................... 44
9-5.INLET VALVE ASSEMBLY .......................................................................................................45
10. DISASSEMBLY INSTRUCTIONS .................................................................................................. 46
11. EXPLODED VIEW AND PART LIST .............................................................................................. 54

3
1. SPECIFICATION
ITEM WD14030D6 / WD14039D6
POWER SUPPLY
PRODUCT WEIGHT
OPERATION WATER PRESSURE
CONTROL TYPE
WASH CAPACITY
DIMENSION
WASH PROGRAM
RINSE
DOOR SWITCH TYPE
WATER LEVEL
RESERVATION
SENSING LAUNDRY AMOUNT
FUZZY LOGIC
DISPLAY REMAINING TIME
ERROR DIAGNOSIS
POWER AUTO OFF
CHILD LOCK
AUTO RESTART
TIME SAVE
ELECTRICITY
CONSUMPTION
WASHING
SPIN
DRAIN MOTOR
WASH HEATER
REVOLUTION
SPEED SPIN
WASH 50 rpm
Refer to the Owner’s manual
100-600 kPa (1.0-6.0 kgf / cm2)
Electronic
8.5 kg (Wash) / 4.5 kg (Dry)
600 mm (W)x640 mm (D)x850 mm (H)
Cotton, Cotton Eco, Mix, Easy Care, Duvet, Baby care, Skin Care, Sports
Wear, Dark Wash, Delicate, Wool, Intensive 60, Quick 30, Silent Wash
Normal, Rinse+, Rinse++, Rinse++Hold, Normal+Hold
Solenoid tpye
10 steps (by sensor)
From 3 hours to 19 hours
Adapted
Adapted
Adapted
10 items
Adapted
Adapted
Not adapted
Adapted
170 W
500 W
30 W
2000 W
240 V~, 50 Hz
68 kg

4
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
Direct Drive System
The advanced Brushless DC motor directly drives the drum without belt and pulley.
Built-in Heater
Internal heater automatically heats the water to the best temperature on selected cycles.
Child Lock
The Child lock prevents children from pressing any Buttons to change the settings during
operation.
More economical by Intelligent Wash System
Intelligent Wash System detects the amount of load and water temperature, and then
determines the optimum water level and washing time to minimize energy and water
consumption.
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load to minimize the
spinning noise level.
Inverter Direct Drive system
The advance Brushless DC motor directly drives the drum without belt
and pulley.
6 motion
Washer is able to perform various drum actions or a combination of different actions
depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to rotate both
left and right, the wash performance of the machine is greatly improved, givong
you perfect results every time.

5
2-2. DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing the water
temperature, selected washing temperature and laundry amount.
2-3. WATER LEVEL CONTROL
This model adopts a pressure sensor which can sense the water level in the tub.
Water supply is stopped when the water level reach the preset level, then washing program proceeds.
Spinning does not proceed until the water in the tub reduces to a certain level.
water
temperature
washing time
rinse time
the best
washing
performance
spin rhythm, time
laundry
amount
FUZZY
LOGIC
selected
washing
temperature
SENSING EFFECT PROCESSING DETERMINATION
2-4. THE DOOR CAN NOT BE OPENED
While program is operating.
While Door Lock light is on.

6
3. PARTS IDENTIFICATION
Drawer
Drum
Door
Drain Hose
Adjustable Feet
Shipping Bolts
Control Panel
Power plug
Drain Pump Filter
Drain Plug
Lower Cover Cap
If the supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.
ACCESSORIES
Inlet hose : Hot / Col(2EA) Spanner

7
4. INSTALLATION
INSTALLATION
The appliance should be installed as follows.
Check the conditions of installation area.
1. Check level ground.
On raised foundations or upper level homes, the vibrations can be caused by the type of flooring.
It may be necessary to move the machine to a different area in the home or have the floor
reinforced to properly support the operation of the unit.
2. Check for humidity or any foreign objects under the feet.
Clean the floor, there should be no foreign objects under the feet.
If the unit has foreign objects underneath the feet, this will prevent the unit from being leveled properly
and will cause vibrations and slipping.
Remove any foreign objects, if any from underneath the machine and level unit properly.
See below for examples of foreign objects.
1
Open the box and check appliance condition.
2
horizontal
Carpet Paper Laminated
paper
Purchased
stopper
Base Packing
Washer
Spanner
This leveling (or spanner) wrench must
be used to remove the shipping bolts
and level the unit. This should be kept
for future use.

8
Use spanner to remove transit bolts.
3
Confirm the distance between the appliance and the wall.
4
The tap connection and hose connection must be parallel.
5
Without removal of transit bolts
Spin noise and shaking .
X4EA
Transit bolts
More than cm If the distance is less than cm,
the water supply hose will
kink or fold .
1. Normal Tap without thread & screw type inlet hose.
1. Unscrew the fixing screw to
attach the tap.
2. Push the connector up till the
rubber packing is in tight contact
with the tap. Then tighten the 4
screws.
3. Push the water supply hose
vertically upwards so that the
rubber packing within in the hose
can adhere completely to the tap
and then tighten it by screwing it
to the right.
1. Untighten the upper connector
screw.
2. Push the upper connector up
till the rubber packing is in
tight contact with the tap. Then
tighten the 4 screws.
3. Connect the water supply hose
to the middle connector, pushing
the plate down.
Incase the diameter of the tap
is large remove the guide plate. Turn the middle connector not to
have water leaked.
Make sure that the rubber seal is
inside the hose connector.
Toseparate the water supply
hose from the middle connector
shut off the tap.
Then pull the inlet hose down,
pushing the plate down.
 Make sure that there are no
kinks in the hose and that it is
not crushed.
. Normal Tap without thread & one touch type inlet hose (Single inlet models)
Upper
Connector
Fixing screw
Guide plate
Connector
Rubber packing
Upper
Connector
Rubber packing
Upper
Connector Plate
Water supply
hose
Rubber seal
Hose connector
Upper
Connector
Middle
connector
Rubber
packing
Upper
Connector
Fixing screw
Middle
connector
Rubber
packing
Upper
Connector
Plate
Water supply
hose

9
Connect Drain Hose.
6
Connect power plug.
7
If the drain hose is not installed properly, the unit will not drain properly.
This allows water to back flow into the unit which can cause odors.
Refer to Owner Manual for proper drain hose installation.
The odor could also be coming from the home’s drain to which the drain hose is attached.
In this type of drain hose installation, the odor could be coming from the standpipe.
This odor can come up the drain hose and into the unit.
Pour a cup or two of bleach or vinegar down the home drain
and let it sit for 24 hours before running another cycle.
This will help eliminate odor from the home drain.
If a cycle is started too soon after doing this, it will not help the issue.
Connect the power plug to the wall outlet. Avoid connecting several electric devices,
it may be the cause of a fire.
about 100 cm
about 145 cm
about 105 cm
Laundry tub
Max. 100cm
min. 60cm
Max. 100cm
min. 60cm
Retainer
Tie
strap
Hose
min. 60 cm
max. 100 cm

10
Rubber Cup
Check the horizontality with a level (Gage).
8
Step 1
If washing machine legs are loose or not Screwed in, then tighten with the spanner wrench.
Using the level, level the washing machine from front to back and side to side.
Step 2
Use the spanner wrench to adjust Legs until level and try the Diagonal test.
Step 3
Perform a Rinse and Spin with some clothing in the machine.
To do this, put 2~3kg of clothing in the unit, turn on the unit, Select the Rinse+Spin
and then start. When the unit reaches the spin cycle, watch for vibrations.
If the unit is vibrating, make small adjustments to the leg until they subside. (Repeat step 2)
Step 4
Tighten the lock nut against the base of the machine to lock the position leg.
Lower the foot until there is no gap between floor and foot.
And only use adjustment rubber when difference at the leg adjustment is more than 10mm.
Place your right hand on the back, right corner and your left hand on the front,
left corner of the unit, then attempt to rock the unit from corner to corner.
Then, move your right hand to the front, right side and your left hand to the
back, left corner and attempt to rock the unit from corner to corner.
If the unit is level, it will not rock. However, if the unit is not level, it will rock.
If the unit rocks, it will be necessary to adjust the leveling feet of the unit.
Adjust the foot under the hand that is on the front of the machine.
How to perform a diagonal test:
A level
Higher
Tighten
Adjustable feet
Diagonal test
Tighten
Adjustable feet
Higher
Tighten
Adjustable feet
Lower
4620ER4002B
(Gray)
for Wooden floors
Rubber Cup
4620ER4002A
(Black)
for Tile floors
Lock nut
10mm
Adjustable bolt
Tighen the lock nut
Floor
No Gap
Floor
No Gap
Floor
Gap

11
Test operation
9
1Preparation
for
washing.
·Connect the power plug to the
outlet.
·Connect the inlet hose.
2Press the power button. 3Press the START/PAUSE
button.
6Check the water heating.
·Press the left Option + temp
button simultaneously and the
present temperature will be
displayed. Page 20
·Check if the drum rotates
clockwise and counterclockwise.
5
Check automatic reverse turn.
4Check the water supply.
·Check if water is supplied through
the detergent dispenser.
7Check the drain and spin
functions.
·Turn power off and then power on.
·Select the spin rpm
·Press the START PAUSE button.
·Check the spin and drain
functions.
·Turn power off and then power on.
·Listen for a click to determine if the
door is unlocking.
8Turn power off and open
the door.
9Water removal.
·If SVC is needed during check,
remove the remaining water by
pulling out the hose cap.
·In case of Coloreds program.

12
se this button to turn the
power  .
Rotate the  
 to select the cycle
designed for different
types of fabric and soil
levels.
Time Delay : Allows the start of any cycle to be delayed
for 3~19 hours.
Crease Care : If you want to prevent creasing. select
Crease Care option.
Favorite : Favorite program allows you to store a
customized wash cycle for future use.
Pre Wash : se this option for load that needs protreatment.
Adds 17minutes pre wash and drain.
Additional programs
Cycle Selector
POWER
Option Button
Intensive : If the laundry is heavily Soiled, Intensive option is effective.
Rinse + Spin : This can be gepful in preventing fresh stains from
setting in fabrics.
Medic Rinse : For best results or for cleaner rinsing, you can choose
Medic Rinse option.
Time Save : This option can be used to reduce the time of a wash program.
To use this option press option button before wash program is started.
se this button to Start/
Stop the washer.
Start/Pause
5. OPERATION

13
This display shows:
In case of abormal operation, error
indications are displayed.
(
)
See troubleshooting
a) the estimated time remaining in the
cycle when operating.
EST. Time remaining
Tub Clean course can be set by
Holding rinse +temp button
Tub Clean is a special cycle to
clean the inside of the washer.
Tub Clean
Spin Selector knob
To change the spin speed, turn the
Spin knob to cycle through available
options.
se this option to prevent unwanted
use of the washer. Press and hold
Option left and right button
for 3 seconds to lock/unlock control.
When Child lock is set, CHILD LOCK
lights and all buttons are disabled
except the Power button. You can
lock the washer while it is operating.
Child Lock
The Beep on/off function can be set by pressing
and holding the Option and Spin button
simultaneouly.
Rinse, Temp. Button
Select a water temperature based
on the type of load you are
washing.
By pressing the Rinse button, the
Rinse type can be selected.

14
6. WIRING DIAGRAM / PCB LAYOUT
Wiring Diagram 1/3
Full Wiring Diagram
1/3 2/3 3/3

15
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Wiring Diagram 2/3

16
n
0
Wiring Diagram 3/3

17
PCB Layout (Main)
Earth Wire Connector

18
Before servicing ask the customer what the trouble is.
Check the adjustments. (Power supply :220-240V~, Removal of transit bolts etc..)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works OK or NOT.
7. TROUBLESHOOTING
7-1. Checking before SVC
7-2. LOAD TEST MODE
1Press and Hold ‘Option (Left)’ & ‘Rinse’ buttons
and then press ‘Power’ button.
2The washer must be empty and the controls must be in the off state.
3Press Power with above two buttons pressed and then buzzer will sound.
4Press the Start/Pause button repeatedly to cycle through the test modes
1
2
3
4
5
6
None
1 time
2 times
3 times
4 times
5 times
6 times
7 times
8 times
9 times
10 times
11 times
12 times
13 times
14 times
Turns on all lamps and locks the door.
Tumble clockwise.
Low speed Spin.
High speed Spin.
Inlet valve for prewash turns on.
Inlet valve for main wash turns on.
Inlet valve for hot water turns on.
Inlet valve for steam turns on.
Inlet valve for steam turns on.
Heater turns on for 3 sec.
Circulation pump turns on.
Drain pump turns on.
Water level Sensor for Steam
Steam Heater turns on for 1.2 sec.
Off
rpm (42~50)
rpm (55~65)
rpm (125~155)
Water level frequency (25~65)
Water level frequency (25~65)
Water level frequency (25~65)
Water level frequency (25~65)
Water level frequency (25~65)
Water temperature
Water level frequency (25~65)
Water level frequency (25~65)
Water level frequency of TSG (0~255)
TSG temperature
-
Number of times the
Start/Pause button is pressed Check Point Display Status

19
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY
7-4. HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR
AT OPERATING CONDITION.
Press the Favorite and Option (Left) button simultaneously.
Press the Option (Left) and Temp. button simultaneously.
The digits means water level frequency. (10-1kHz)
ex) 241 : Water level frequency = 241 x 10-1kHz
24.1 kHz
Thermistor in tub temperature.

20
If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into the pause status.
In case of , , if the error is not resolved within 20 sec., and in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in the case of , power will not be turned off.
7-5. ERROR DISPLAY
ERROR SYMPTOM CAUSE
WATER INLET
ERROR
•Not reached the water level(246) within 8 minutes
after water supplied or not reached to the preset
water level within 25 minutes. Page 23
1
UNBALANCE
ERROR
•The appliance is tilted.
•Laundry is gatherd to one side. Page 24
2WATER OUTLET
ERROR
•Not fully drained within 10 minutes. Page 25
3OVERFLOW
ERROR
•Water is over flowing (over level 8).
If " " is displayed, the drain pump
operates to drain the water
automatically. Page 27
4PRESSURE SENSOR
S/W ERROR
•The sensor pressure switch is out of order.
Page 28
5DOOR OPEN
ERROR
•In case of operating the reservation function or the
other function with door opened. Close the door,
then the error display is resolved.
•The door switch is out of order. Page 29
6
THERMISTOR(HEATING)
ERROR
•The THERMISTOR is out of order. Page 30
7