LifeSize Icon700 User manual

© 2018 Lifesize, Inc. All rights reserved. Information contained in this document is subject to change without notice.
Lifesize and the Lifesize logo are registered trademarks of Lifesize, Inc. All other trademarks are the property of their
respective owners.
08
Fall
Lifesize® Icon700TM
Partner Demo Getting Started Guide

© 2018 Lifesize, Inc. All rights reserved. Confidential.
2
Let's get started
Congratulations on joining Lifesize for the ultimate video conferencing experience!
When you want the best possible meeting experience, Lifesize® Icon 700TM delivers. This complete 4K
solution will change how you think of video calls. The stunning picture quality and breathtaking zoom
effortlessly extend your meetings beyond the meeting room.
This guide provides an overview of:
•
How to obtain a new Lifesize account
•
How to set up and activate Lifesize Icon 700 with the Lifesize service
•
How to use Lifesize Icon 700 and Lifesize® PhoneTM HD
•
Additional configuration / settings
•
Lifesize Icon 700 demo recommendations

© 2018 Lifesize, Inc. All rights reserved. Confidential.
3
How to obtain a new cloud account
With its initial release, Lifesize Icon 700 will only work with our new cloud architecture. Please refer to this
as the new Lifesize architecture, not by the internal name (Galaxy) which you may have heard.
This modern, streamlined microservices architecture enables a world class experience:
•
Industry-leading call quality and content sharing
•
Highest service availability and reliability
•
Improved resilience and performance on low bandwidth networks
•
Accelerated feature development
To obtain a new account
1.
Sign up for new trial account via your PURL.
a.
Enter your
Full Name
b.
For
Company Name
, type in ICON700-Your company name
c.
For
Work Email
, you must use a different email address from what you have registered for
your current Lifesize account (i.e. set up a new alias or Gmail email address). NOTE: The
account you use cannot have SSO (Single Sign-on).
d.
Enter
Phone Number
e.
Click
Continue
2.
The next step will instruct you to download the Lifesize app, but you can disregard if you already
have it installed.
3.
Continue to the pairing process in the next section. Be sure you log in with the email you used
above that is connected to your new Lifesize account.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
4
Set up and activate your system
If you encounter any connectivity issues or have firewall whitelisting in place, please contact Lifesize
Support and we will assist with implementation.
NOTE: This is a temporary pairing process for use to set up demo systems. There will be modifications to
the process with the general availability of Lifesize Icon 700 systems.
Please note the following default login credentials:
Access
Username
Default Password/Passcode
Lifesize Icon system system’s web interface
admin
admin
Lifesize Phone HD
None
1234

© 2018 Lifesize, Inc. All rights reserved. Confidential.
5
Follow these steps during your Lifesize Icon’s initial configuration.
1.
Open a browser and navigate to the IP address shown on your Lifesize Icon.
2.
Select your language from the list.
3.
Select your time zone.
4.
Optional: Configure a proxy connection.
a.
Enable the HTTP proxy.
b.
Enter the host, port, username, and password.
c.
Click
Save
.
5.
Click
Next
.
6.
You have completed the set up. Click
Go to Admin Console
to pair your system with Lifesize
service. Be sure you are logged in with new cloud account.
7.
You can associate the Lifesize Icon to an individual user or a conference room.
Individual user
Me
allows Lifesize end users to associate the device to themselves.
User
allows Lifesize admins to associate the device to any user or
existing room system in their Lifesize group.
Conference room
Use this option if the device resides in a conference room and is
intended for multiple users.
Creates a separate Lifesize account for the Lifesize Icon. Enter a
name for the system that will appear in the directory. Optionally,
enter an email address for calling the system.
8.
Click
Activate
.
9.
Once your systems is activated, there may be a software update. Please allow any updates to come
through (usually within five minutes). Your system may reboot during this process.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
6
Use your system
Lifesize Phone HD is the control device for your meeting space. With Lifesize Phone HD, you can manage
audio, web and video conferencing, as well as share your screen, making it easier than ever to collaborate
with colleagues and partners.
You will notice that administrative settings previously accessible through the Lifesize Icon’s onscreen
display have moved to Lifesize Phone HD.
Make a call
1.
From the Home Screen, tap the
Call
icon.
2.
Tap the
Directory
icon.
3.
Select the person to call.
4.
Select
Dial as Video
or
Dial as Voice
.
QUICK TIPS: Locate and add contacts using
Recents
,
Directory
, or
Favorites
. Join a meeting using
Meetings
. Use
Keypad
to dial a phone directly.
Mute audio
While in a call, tap the
Mute Audio
icon.
DID YOU KNOW? The lights on Lifesize Phone HD turn red when audio is muted.
End a call
Tap the
End
icon.
DID YOU KNOW? There are several ways to end a call. You can remove yourself or one or more of the
participants on the call.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
7
Start a presentation
While in a call, tap the
Present
icon.
QUICK TIP: While in a call, tap the
Layouts
icon for screen layout options. To end presentation mode, tap
the
Presenting
icon.
DID YOU KNOW? You can share your screen whether you are in a video call or giving a presentation to
others in the conference room.
Adjust volume
While in a call, tap the
Volume
icon. Adjust volume with slider.
QUICK TIP: To adjust the volume before starting a call, tap the
Start
icon on the Home Screen to access the
Volume
icon.
Mute video
1.
While in a call, tap the
More
icon.
2.
Tap the
Mute Video
icon.
Move the camera
While in a call, swipe left and tap the
Camera
icon.
QUICK TIP: If you want to move the camera before you make a call, tap the
Camera
icon on the Home
Screen.
Reposition/zoom camera using the controls.
DID YOU KNOW? You can add a preset by pressing and holding a number in the Presets bar.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
8
Enable Do Not Disturb
1.
While in a call, tap the
More
icon.
2.
Tap the
Do Not Disturb
icon.
Record a call
1.
While in a call, tap the
Record
icon.
2.
Select the person to own the recording.
NOTE: Lifesize Record and Share is required to be able to record a call.
Language
Tap the
Language
icon to change your language.
Admin
Tap the
Admin
icon to access additional admin settings.
•
Network Settings
to modify network settings, including DHCP server and IP address
•
Test Network
checks the connectivity of the room system to your network and to the Lifesize
service
•
Network Settings Reset
resets network settings to default values and the system will request an
address from the DHCP server
•
System Settings Reset
resets system settings to default values. After the reset is complete, you will
be taken through the system setup again.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
9
Quick controls
Several gestures have been added for Lifesize Phone HD attached to a Lifesize Icon system. You must be in
a call to use these gestures.
•
Two!finger touch on any screen mutes or unmutes
•
Two!finger swipe up on any screen increases the volume by 10%
•
Two!finger swipe down on any screen decreases the volume by 10%
•
Three!finger swipe and hold on any screen moves the local camera in the direction indicated
•
Four!finger touch on any screen takes you to the System options

© 2018 Lifesize, Inc. All rights reserved. Confidential.
10
Additional configuration / settings
You can customize the wallpaper, layout, and time zones on the home screen of Lifesize Phone HD through
the Video Systems page of the Lifesize admin console.
1.
Sign in and click
Video Systems
.
2.
Select the phone you want to customize by clicking the Lifesize Phone HD link in its row. You may
select multiple phones by clicking the checkbox next to each name that is associated with a
Lifesize Phone HD. Select
Customize Selected Phone(s)
.
3.
From the
Wallpaper
tab, select a pre-defined wallpaper or upload a custom wallpaper. NOTE:
Supported image formats: JPEG, PNG and image size 1 MB maximum and resolution 800x480 px
minimum.
4.
From the
Layout
tab, customize the layout by selecting a 4 button layout with the date/time, a 6
button layout, and an 8 button layout. There are multiple buttons to choose from:
•
Call
•
Calendar
•
Camera
•
Custom Speed Dial
•
Keypad
•
Directory
•
Do Not Disturb
•
Favorites
•
Health
•
Meetings
•
My Info
•
Present
•
Recents
•
Sleep
•
Start
•
Volume
5.
From the
Timezones
tab, you can search for and set a pre-defined timezone, or create a custom
timezone name. You can also enable/disable each timezone by clicking the On/Off toggle button.
6.
Click
Save
.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
11
Lifesize Icon 700 demo recommendations
When you want the best possible meeting experience, Lifesize Icon 700 delivers. This complete 4K solution
will change how you think of video calls. The stunning picture quality and breathtaking zoom effortlessly
extend your meetings beyond the meeting room.
The ideal demo environment to showcase the exceptional quality of the solution involves a Lifesize Icon
700 demo setup in two locations: your office and your customer’s location (or another location within your
office).
Recommendations for demo setup
•
(2) Lifesize Icon 700 with Lifesize Phone HD
•
(4) 4K displays, minimum 40” but bigger is better
•
Ideal bandwidth of 6MB
•
Separate demo account to pair Lifesize Icon 700 is required
•
Computer with 4K output – this should be verified with the laptop manufacturer
•
(2) demo cases (PelicanTM 1560 Protector Case)
Demo dos and don'ts
•
DO showcase the exceptional 4K quality of both the video and content sharing of Lifesize Icon 700
with the Lifesize service. Make sure to choose a 4K video content source that shows off the ability
of the system and service to show 4K content in full motion. Make sure that the background behind
the people on the demo call is well lit and has colorful, detailed items. This will showcase the
overall video quality of this solution
•
DO make demo calls only between two Lifesize Icon 700 systems, each paired to the new Lifesize
cloud service. Limit your demos to only this call scenario. While you can use VMRs and escalated
calls on this new cloud service account, multiparty calls and those in VMRs will be at 1080p
resolution not 4K.
•
DO NOT make calls to or from users, room systems or VMRs in your existing Lifesize account or to
other 3rd party systems and services.

© 2018 Lifesize, Inc. All rights reserved. Confidential.
12
•
DO NOT escalate calls by adding callers from your existing Lifesize account.
•
In January we will begin migrating partner and customer accounts to the new service. Once your
account has been migrated to the new service, Lifesize Icon 700 will pair to that account along with
all of your existing Icon systems and users. At that point Lifesize Icon 700 will operate without the
restrictions highlighted above.
Demo highlights
1.
Rich picture quality:
Make a call from the customer location to your office.
2.
4K presentation clarity:
Add a static presentation to the call, such as the Lifesize website.
3.
Powerful 20x zoom:
Set up something at the far end of the room that you can zoom into. Ideally
this is an image or object that has a lot of color and contrast. Also point out the smooth, responsive
handling of the camera controls: pan, tilt and zoom. Set some presets.
4.
4K presentation sharpness and detail:
It is important to have two displays in a demo so that you
can show the exceptional 4K quality of both the video and content sharing. We recommend a
colorful, high contrast, slow-motion presentation feed such as this YouTube video, Colorful Macaw
Parrots - Stunning Birds in 4K: https://youtu.be/7v6QXZWylpI
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