5. How to Clean
6. Care & Maintenance
1. Remove the power plug prior to cleaning the unit. Do not use any caustic cleaning agents and
make sure that water does not penetrate inside the unit.
2. Clean the unit when it is cool down completely.
3. Never immerse the unit, its cables or the plug into water or other liquids.
4. Wipe off the glass cooker with a damp cloth or use a mild, non-abrasive soap solution.
5. Do not use any oil based cleansing products in order not to damage the plastic parts or the
casing / operating panel.
6. Do not use any flammable, acidic or alkaline materials or substances near the unit, as this may
reduce the service life of the unit and pose a fire risk when the unit is turned on.
7. In order to keep your cooker looking new, make sure that the bottom of your cookware does not
scrape the glass surface, although a scratched surface will not impair the use of the unit.
8. Make sure to properly clean the unit before storing it in a cool, dry place.
9. Cleaning and user maintenance shall not be made by children without supervision.
During operations, if any error code occurred, please check the following table before calling for
service.
Symptoms Check Points Remedy
After connecting
the power and
pressing the
“On/Off” Key, the
appliance has no
response.
Is the electricity in suspension?
E1- No cookware or
incompatible cookware
Is the fuse broken down?
E0- Internal circuit error
Is the plug connected firmly?
- Use after resuming the electricity.
- Check the root causes carefully. If the problem
cannot be fixed, please contact Service Centre for
checking and repairing.
- Please contact service centre for checking and
repairing.
- Ensure cookware is centered on cooking zone
and that it’s induction compatible -see “Usable and
Non-usable Utensils”.
Error Codes
Cause
&
Potential
Solutions
E5- Top plate sensor
open/short circuit
E6- IGBT sensor open/short circuit
E2- Internal overheat
E3- Over-voltage
E4- Under-voltage
E7- Top plate overheat
- Keep the heat vents clear.
- The induction cooker may overheat or damaged
if bottom heat vents are blocked.
- Please do not place light table cloth/sheet under
the induction cooker when using. Otherwise, heat
vents may be blocked by those materials. Thick
table cloth of plastic plate are suggested as
replacement.
- Turn off the unit to allow IGBT to cool. Restart
unit once cooled.
- This may occur when there is an increase of
decrease in voltage supplied to the house circuit.
Once the supplied voltage returns to normal, the
code will disappear.
- Turn OFF the cook top, then shut off power at the
circuit breaker for 30 secs. Turn the power on and
press ON/OFF button to the unit. If error message
persists, call for service.
- Please turn off the cook top to let it cool down.
