lilitab SmartDock Connect G40SC-C User manual

Lilitab LLC
39B Larkspur Street
San Rafael, CA 94901
Phone: [phone]
[email protected]
Quick Start Guide
v1.00
Model G40SC-C (USB-C)
Model G40SC-L (Lightning)

SmartDOCK Connect Quick Start Guide, v1.00 2
Federal Communications Commission Statement
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes ormodifications made to the Device Name device not expressly approved by Lilitab LLC could
void the user's authoritytooperate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Innovation, Science and Economic Development Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following
conditions:
•This device may not cause interference.
•This device must accept any interference, including interference that may cause undesired
operation of the device.
Cet appareil contient un ou des émetteurs/récepteurs exempts de licence conformes aux RSS exempts
de licence d'Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis
aux conditions suivantes :
•Cet appareil ne doit pas provoquer d'interférences.
•Cet appareil doit accepter toutes les interférences, y compris les interférences susceptibles de
provoquer un fonctionnement indésirable de l'appareil.

SmartDOCK Connect Quick Start Guide, v1.00 3
Table of Contents
Introduction.......................................................................................................................... 4
Hardware Setup .................................................................................................................... 5
Installing KMS and Registering a Tablet....................................................................................................5
Installing the SmartDOCK Connect Module..............................................................................................6
Pairing with the SmartDOCK Connect Module .........................................................................................7
Firmware Update......................................................................................................................................8
Registering a SmartDOCK in KMS..............................................................................................................8
Software Unlock with KMS .................................................................................................... 9
Using the Unlock Button...........................................................................................................................9
Using the PIN Pad......................................................................................................................................9
Using a QR Code Badge to Unlock Dock ...................................................................................................9
Unlock Icon ...............................................................................................................................................9
Appendix A: KMS System Setup .......................................................................................... 10
Registration Wizard.................................................................................................................................10
Creating a New Enterprise......................................................................................................................11
Creating a New Group.............................................................................................................................12
Adding a Tablet to a Group.....................................................................................................................13
Appendix B: Accessing the Admin Portal ............................................................................. 14
Appendix C: Bluetooth Pairing Status/Troubleshooting....................................................... 15
Opening Pairing Status............................................................................................................................15
Unpairing a SmartDOCK Connect and Tablet..........................................................................................16
Removing Stale Bluetooth Connections .................................................................................................17
Appendix D: SmartDOCK Troubleshooting........................................................................... 18
If the SmartDOCK won’t lock or unlock ..................................................................................................18
If a PIN or Password is forgotten or not working....................................................................................18
To reset the SmartDOCK.........................................................................................................................18
To quit and restart the App.....................................................................................................................18
Appendix E: App Settings.................................................................................................... 19
Appendix F: Portal Settings................................................................................................. 20

SmartDOCK Connect Quick Start Guide, v1.00 4
Introduction
SmartDOCK Connect is a communication module that provides Bluetooth connectivity between a tablet
and a Lilitab SmartDOCK mount (sold separately).
Lilitab Head Units with an installed SmartDOCK Connect module can electronically unlock a SmartDOCK
mount from the software interface, without a physical key, facilitating remote access control, device
mobility, and tablet sharing.
The SmartDOCK Connect module is used in conjunction with the Lilitab SmartDOCK system, which
includes the following components:
•Lilitab SmartDOCK Connect module (Model G40SC-C or G40SC-L)
•Lilitab Pro Head Unit (Model H40HUP or P40HUP, configured for desired tablet)
•Lilitab SmartDOCK Mount (Model G40SD-BC or G40SD-CC, configured in desired mounting style)
•Lilitab KMS App (or KMS-enabled custom app)
This Quick Start Guide covers the following topics:
•Installing KMS and registering a tablet
•Installing the SmartDOCK Connect module into a Head Unit
•Pairing KMS with the SmartDOCK Connect module
•Using KMS and SmartDOCK Connect to unlock a SmartDOCK

SmartDOCK Connect Quick Start Guide, v1.00 5
Hardware Setup
Installing KMS and Registering a Tablet
To set up a tablet to work with SmartDOCK Connect, you will
first need to install and configure Lilitab KMS. This will generally
be done by a system administrator, an authorized
representative of that administrator, and/or the person
responsible for the tablets and kiosks at a given location.
Step 1: Install the “Lilitab KMS” app (available free in
the App Store) on the tablet and launch the app. Do
not install the tablet into the head unit yet.
Step 2: If this is the first time the app has been launched, the
Registration Wizard will appear. Enter the Enterprise ID and
Group ID to which the tablet will be added. Next choose and
enter a Tablet ID for the tablet.
Step 3: You will next be asked to confirm that it is your intent
for the tablet to join the requested Enterprise and Group.
Step 4: To authorize the addition of the new tablet to the
Group, enter the credentials of the Group owner (or any
Enterprise administrator).
Step 5: Upon successful tablet registration, you will be asked
whether you would like to “Exit to App” or “Exit to Portal”.
Choose “Exit to App” to begin the process of pairing the tablet
with the SmartDOCK Connect module.
Next Step: Installing the SmartDOCK Connect Module
Note: If you are adding this tablet to an existing
Enterprise and Group, continue below. If this is the first
tablet to be registered, or the first tablet in a new group,
see Appendix A: KMS System Setup on page 10.
Step 1:
Step 4:
Step 2:
Step 3:
Step 5:

SmartDOCK Connect Quick Start Guide, v1.00 6
Installing the SmartDOCK Connect Module
Tools Needed: T10 Pin-Torx Wrench (provided)
Step 1: If tablet installed and latch security screws present, remove
latch screws with wrench. If no tablet installed, skip to Step 3.
Step 2: Pinch the latch release (at center rear of head unit) together
with one hand while sliding the faceplate towards the rear camera
opening with the other. Remove the faceplate and tablet.
Step 3: Lift the cable from the cable clips.
Step 4: Using the T10 wrench, loosen and remove the four screws
holding the mount panel to the back of the Head Unit.
Step 5: Lower the Mount Panel away from back of the Head Unit.
Step 6: Remove the Connect Module (if present) from the Mount Panel.
Step 7: Plug the SmartDOCK Connect Module firmly into the receiving
connector on the Mount Panel.
Step 8: Reverse steps 5 through 3 to replace the Mount Panel into the
back of the head unit, secure it with the 4 screws from Step 4, and route
the cable into the cable clips. Wait to reinstall the tablet until after it is
paired with the SmartDOCK Connect Module.
Next Step: Pairing with the SmartDOCK Connect Module
Step 5:
Step 3:
Step 4:
Step 1:
Step 2:
Step 8:
Step 6:
Step 7:

SmartDOCK Connect Quick Start Guide, v1.00 7
Pairing with the SmartDOCK Connect Module
The next step is to pair the tablet with the SmartDOCK Connect
Module. The tablet uses this module to communicate with the
SmartDOCK when the tablet is docked.
Before beginning the pairing process, check tablet settings and make
sure that Bluetooth is turned on.
Step 1: Open the KMS app, tap on the menu icon in the KMS Header,
and select “SmartDOCK” and “Pairing Status”. If the KMS Header is
not showing, use the pulldown tab in the upper right corner of the
screen to open it. If the pulldown tab is not visible, open KMS
Settings and turn on “Show KMS Controls”.
Step 2: This will bring up the Pairing Status UI. If no SmartDOCK
Connect Module is paired, you will see the screen shown at right.
Place the Head Unit –without tablet inside –onto a SmartDOCK.
The SmartDOCK should automatically lock onto the Head Unit. This
provides power to the SmartDOCK Connect module without blocking
access to the pairing button. When ready, press “Begin Pairing”
Step 3: Follow the onscreen instructions to instructions to press and
hold the pairing button on the SmartDOCK Connect module (in the
center rear of the Head Unit) for 3 seconds.
Step 4: Upon successful pairing, you will see the “Pairing Successful”
notification. Press “Unlock Head Unit” and remove the head unit
from the mount. Install the tablet in the Head Unit.
If pairing is not successful, and you see the “Pairing Unsuccessful”
screen, you can perform the following troubleshooting steps:
1) Check tablet settings and make sure that Bluetooth is turned
on. If not, turn it on and try again.
2) Check that the SmartDOCK power supply is connected and
plugged into a working wall outlet. The light on the side of
the SmartDOCK should be green.
3) Verify that the Head Unit is properly seated on the mount,
with the tablet outside the Head Unit, and that the LED on
the SmartDOCK Connect module begins flashing after the
button is held for 3 seconds.
4) See Appendix C: Pairing Status/Troubleshooting
Next Step: Firmware Update
Step 3:
Step 4:
Step 1:
Step 2:

SmartDOCK Connect Quick Start Guide, v1.00 8
Firmware Update
Once the dock is communicating with a tablet via the SmartDOCK
Connect module, the system may automatically update the dock
firmware, if such update is needed. This process will take about 60
seconds. For best performance, allow the firmware update to
proceed without disturbing the tablet or dock.
Firmware may also be updated manually by selecting “Update
Firmware” from the SmartDOCK submenu in the KMS Header.
Registering a SmartDOCK in KMS
After dock firmware update, and if the dock is a new dock, KMS will
launch a wizard to facilitate registration of the dock in KMS.
To Register a Dock:
Step 1: If the dock has never been registered and a tablet is docked
to it, a wizard will appear and prompt for a Dock ID to identify the
dock in the tablet’s group.
To register the dock in the tablet’s group (can change groups later)
provide a Dock ID in the field provided and select “Join Group”.
Alternately, you can skip dock registration until the next time a
tablet is docked to it by pressing “Unlock Only”. This allows the
tablet to unlock the dock but does not register the dock in KMS.
Step 2: If you selected “Join Group”, you will next be asked to
provide authorization credentials to register the dock in the group.
These should be admin credentials for the Group or Enterprise.
Step 3: Upon successful dock registration, you will be asked
whether you would like to “Exit to App” or “Exit to Portal”.
Choose “Exit to App” to test software unlock.
If a dock is unregistered or registered to a different group as the
tablet, a valid UserID and PIN from the tablet’s group will unlock
the dock, but status data will not be available in the KMS portal.
Step 2:
Step 1:
Step 3:
Firmware Update:
You’re Done! At this point the tablet and dock are registered,
are communicating with each other via the SmartDOCK Connect
module, and you are ready to begin using software unlock.
The next step is to practice unlocking your SmartDOCK.

SmartDOCK Connect Quick Start Guide, v1.00 9
Software Unlock with KMS
Using the Unlock Button
Once a tablet has been paired with the SmartDOCK Connect module
and docked to a SmartDOCK, the dock can be unlocked by pressing
the blue “Press to Unlock” button in the KMS header. KMS-enabled
apps can be configured to use the Unlock Button directly, or to
access a PIN Pad interface for secure unlock. Unlock policy is
determined by the “Require PIN for Unlock” setting in the “Dock
Configuration” panel (See Appendix F for configuration options).
Using the PIN Pad
If Dock Configuration is set to “Require PIN for Unlock”, pressing the
Unlock Button will bring up the PIN Pad UI, which will prompt the
user to enter their 3-digit User ID and 4-digit PIN to unlock the dock.
User IDs and PINs are issued during user registration. For more
information on user registration, see Appendix G.
Using a QR Code Badge to Unlock Dock
A QR Code Badge can also be used to unlock a SmartDOCK. If the
“Include Unlock PIN in QR Code” setting on the Dock Configuration
panel is enabled, the user only needs to show their QR Code to the
camera to unlock the SmartDOCK. If “Include Unlock PIN” is not
selected, the user may show their badge and will then need to enter
their PIN on the keypad. If a user does not have a badge, they can
also enter their User ID and PIN manually.
Unlock Icon
The unlock icon, which appears in the KMS pull-down header, gives the state of the SmartDOCK:
SmartDOCK locked and operating
normally. Ready to unlock.
Power not available, SmartDOCK
stalled, or communication error.
Check power supply. If stalled, try
again or use key to unlock. If
communication error, use
troubleshooter or use key to unlock.
SmartDOCK unlocked. Ready to
remove head unit. This icon will
also show if head unit undocked.
SmartDOCK stalled in open position.
Lift head and try again or use key to
lock dock.
Enter User ID
Enter PIN
Unlock Button
Dock Configuration Panel

SmartDOCK Connect Quick Start Guide, v1.00 10
Appendix A: KMS System Setup
This appendix will explain the basics of the initial setup a Lilitab KMS deployment. This is intended as a
minimalist, “quick start” treatment of the subject. For more detailed instructions about KMS, including
comprehensive information about platform features, accessories supported, system settings, and
administration tools, consult the Lilitab KMS User Guide.
Registration Wizard
When the Lilitab KMS app launches for the first time after being installed, it will open into a registration
wizard. The registration wizard guides and assists the administrator in setting up a new deployment.
The registration wizard can be used in any of the new-tablet configuration scenarios:
•Setting up a new enterprise
•Creating a new group within an enterprise
•Adding a tablet to an existing group
When the registration wizard opens, it prompts the user
to enter an Enterprise ID, Group ID, and Tablet ID.
These parameters identify the unique “coordinates” to
which the tablet will be registered and locate the tablet
with your company’s KMS network.
•EnterpriseID: The EnterpriseID is the top-level identity of an organization. The primary system
administrator should choose the EnterpriseID (such as the name of the company) and should
register the first tablet into KMS. When this first tablet is registered –and a unique EnterpriseID
specified –the administrator will be asked to create an Agent account. The Agent role has
primary responsibility for the KMS account under that EnterpriseID, including billing and
authorizing any other enterprise-level admin accounts.
•GroupID: The GroupID is the name for the local group, within which Users are sharing tablets
and docks. Devices that are in the same work area or store location usually share a GroupID. Any
tablet in a specific group can be docked to any dock in that group, and any user in that group can
unlock any dock in the group. The primary administrator of a group is called an Owner, and they
manage the user accounts, tablets, docks, and other accessories within their group.
•TabletID: The TabletID identifies the individual tablet within the group in human-readable form.
The TabletID can be anything (e.g. “Counter 1”), and is chosen by the Group Owner or Enterprise
Admin who registers the tablet into KMS. The TabletID can be changed at any later time by an
admin/owner with appropriate permissions.
If you are setting up a tablet to operate within an existing KMS network, you may want to contact your
system administrator, who will provide you with the appropriate EnterpriseID and GroupID.