Towing the Vehicle on Four Wheels.......246
Driving Hints
Breaking-In.....................................................248
Economical Driving......................................248
Driving Through Water...............................248
Floor Mats......................................................249
Roadside Emergencies
Roadside Assistance....................................251
Hazard Warning Flashers...........................252
Fuel Shutoff...................................................252
Jump Starting the Vehicle..........................253
Post-Crash Alert System............................255
Customer Assistance
Getting the Services You Need................257
In California (U.S. Only)...............................258
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................259
Utilizing the Mediation/Arbitration Program
(Canada Only)...........................................260
Getting Assistance Outside the U.S. and
Canada........................................................261
Ordering Additional Owner's
Literature....................................................262
Reporting Safety Defects (U.S. Only)......263
Reporting Safety Defects (Canada
Only)............................................................263
Fuses
Fuse Specification Chart............................265
Changing a Fuse..........................................282
Maintenance
General Information.....................................283
Opening and Closing the Hood...............283
Under Hood Overview - 2.0L
EcoBoost™..................................................285
Under Hood Overview - 3.7L.....................287
Engine Oil Dipstick - 2.0L EcoBoost™......289
Engine Oil Dipstick - 3.7L...........................289
Engine Oil Check.........................................289
Oil Change Indicator Reset.......................290
Engine Coolant Check.................................291
Automatic Transmission Fluid Check......294
Brake Fluid Check.......................................298
Washer Fluid Check....................................298
Fuel Filter.......................................................298
Changing the 12V Battery..........................299
Checking the Wiper Blades......................300
Changing the Wiper Blades.......................301
Adjusting the Headlamps...........................301
Changing a Bulb...........................................302
Bulb Specification Chart.............................303
Changing the Engine Air Filter.................305
Vehicle Care
General Information.....................................307
Cleaning Products........................................307
Cleaning the Exterior..................................308
Waxing............................................................309
Cleaning the Engine....................................309
Cleaning the Windows and Wiper
Blades..........................................................310
Cleaning the Interior.....................................310
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................312
Cleaning Leather Seats...............................313
Repairing Minor Paint Damage..................313
Cleaning the Alloy Wheels..........................314
4
MKZ (CC9) Canada/United States of America, enUSA, Second Printing
Table of Contents