Linksys MAX-STREAM MR5500 Series User manual

Setting up new Wi-Fi?
Download and launch the
Linksys app to s tart setup
, Oo,•,r1oad en the
• App Store
~ GfTITON
,. ... GooglePlay
Adding to yourLinksys
mesh network?
(D Log in to the Linksys app
® Find "Set Up a New Product"from
the menu
® Select "Add Another Node"
=

What do the lights mean?
' I /
Starting up
-•-
/,,
(blinking)
Ready for setup
,,/
Setup in progress
-•-
/,,
(blinking)
• Connected
• Weak connection
(child only)
Looking for help?
□ (US/Canada) 1-800-986-0518
ft www.linksys.com/support
»- @linksyscares
, , / Disconnected
-• -(blinking)
/ ,,
Child no de : too far
P ar ent node: unplugged from
the modem
No internet from
•
the modem
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540.01471.00S(YT)

1
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USER GUIDE
MAX-STREAM®
Dual-Band
Mesh WiFi 6
Router
MR5500 Series

2
Table of Contents
Product Overview___________________________________________________________________________________ 3
Help ________________________________________________________________________________________________ 5
Where to find more help___________________________________________________________________________________ 5
Set Up ______________________________________________________________________________________________ 6
What you’ll need___________________________________________________________________________________________ 6
Linksys Whole Home Wi-Fi System Settings ________________________________________________________ 8
Log in to the Linksys app__________________________________________________________________________________ 8
Navigation Menu __________________________________________________________________________________________ 9
Dashboard _______________________________________________________________________________________________ 10
Devices____________________________________________________________________________________________________11
To view or change device details ___________________________________________________________________________________________ 12
Parental Controls__________________________________________________________________________________________13
Wi-Fi Settings ____________________________________________________________________________________________ 14
Advanced Wi-Fi Settings____________________________________________________________________________________________________ 15
Connect a Device with WPS_________________________________________________________________________________________________ 16
Guest Network Access____________________________________________________________________________________ 17
Device Prioritization______________________________________________________________________________________ 18
Notifications _____________________________________________________________________________________________ 19
Network/Router Administration __________________________________________________________________________ 20
Advanced Settings _______________________________________________________________________________________ 21
Internet Settings ____________________________________________________________________________________________________________ 21
Port Settings ________________________________________________________________________________________________________________ 22
Wi-Fi MAC Filters ___________________________________________________________________________________________________________ 23
External Storage _________________________________________________________________________________________ 24
Speed Check _____________________________________________________________________________________________ 25
My Account ______________________________________________________________________________________________ 26
Feedback_________________________________________________________________________________________________ 27
Help______________________________________________________________________________________________________ 28
Connect Directly To Your Router __________________________________________________________________ 29
Router password ____________________________________________________________________________________________________________30
How to factory reset your router____________________________________________________________________31
How to mount your router on the wall ______________________________________________________________31
Specifications______________________________________________________________________________________ 32
Linksys MR5500__________________________________________________________________________________________ 32
Environmental____________________________________________________________________________________________ 32

3
Product Overview
Light description Status
Blue (blinking) Starting up/WPS pairing started
Wait for the router to finish starting up or WPS paring to complete.
Purple Ready for setup
Open the Linksys app to complete setup.
Purple (blinking) Setup in progress
Follow instructions in the app.
Blue Connected to internet/WPS pairing successful
Router is online, everything is good.
Red No internet
Not online, check with your ISP for service interruptions.
Red (blinking) Disconnected
•Child node: too far from a working node
•Parent node: unplugged from the modem
Yellow Weak signal (child nodes only)
Yellow (blinking) WPS pairing unsuccessful

4
Ethernet ports (1)—Connect ethernet cables to these blue gigabit (10/100/1000) ports, and to wired devices on your network.
Note—For best performance, use CAT5e or higher rated cables on the Ethernet ports.
Internet port (2)—Connect an ethernet cable to the yellow gigabit (10/100/1000) port, and to a broadband internet cable/DSL
or fiber modem. If you are using this router as a child node in a mesh Wi-Fi system, you can use this port to create a wired
connection to another node.
Note—For best performance, use CAT5e or higher rated cable on the Internet port.
Wi-Fi Protected Setup™ button (3)—Press to connect to WPS-enabled network devices.
Reset button (4)—To factory reset your router, press and hold while the light on top of the router blinks red. Do not release
the button until the light goes out and then turns bright red.
Power port (5)—Connect the included AC power adapter.
Ethernet activity lights (6)—Lights indicate data transfer over ethernet cable.
USB 3.0 port (7) — Connect and share USB drives on your network or on the internet.
USB activity light (8)—Light indicates data transfer over USB connection.
Power switch (9)—Press | (on) to turn on the router.

5
Help
Where to find more help
•Linksys.com/support/MR5500
•Linksys app help (launch the app and click Help in the main navigation menu)
iPhone
Android
Note—Licenses and notices for third party software used in this product may be viewed on http://support.linksys.com/en-
us/license. Please contact http://support.linksys.com/en-us/gplcodecenter for questions or GPL source code requests.

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Set Up
IMPORTANT—Your MR5500 Series router can be set up as a parent node or a child in a whole home mesh Wi-Fi system. A
parent node must be connected with an ethernet cable to your modem or modem-router. Child nodes can be connected wirelessly
or with ethernet cables.
If you are adding the router as the parent node for an existing Velop whole home mesh Wi-Fi system, factory reset all nodes and
add them to the system after your MR5500 Series router is setup and working.
Download the Linksys app. You need this app to set up your router.
Go to the app store for your device and search for Linksys. Look for this icon:
What you’ll need
Install the app, open it and follow the instructions.
Note—The app works with iOS 11.4 and later, and Android 6.0 and later.
During setup you will create a Linksys Smart Wi-Fi account so you can use the app to view or change your router system
settings from anywhere you have an internet connection.
Among the many things you can do with Linksys Smart Wi-Fi and the Linksys app:
•Change your Wi-Fi name and password
•Set up guest access
•Connect devices to Wi-Fi with WPS
•Block internet with parental controls
•Test your internet connection speed
Note—We’ll send you a verification email. While connected to your home network, click the link in the email to link your router with
your account.
Other than plugging in the power and the ethernet cable, the app-based setup process does the work for you. Once connected,
use the app to personalize your Wi-Fi by giving it a name and password. You also can give your router and any child nodes
names based on where they are so you can identify them in the rare case where things need attention.
If you want to add child nodes to create a whole home mesh Wi-Fi system, set them up within range of a working node. Only
the parent node has to be wired to the modem or modem-router. Don’t worry, the app will help you place your nodes.

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Print this page, then record your Wi-Fi and account settings in the table as a reference. Store your notes in a safe place.
Wi-Fi Name
Wi-Fi Password
Router Password
Guest Network Name
Guest Network Password
Linksys App Login Email Address
Linksys App Password
Your login email address and password can also be used to log in at LinksysSmartWiFi.com on a computer. You can view or
manage your Wi-Fi in an internet browser.

8
Linksys Whole Home Wi-Fi System Settings
Using your Linksys app, you can view or change Wi-Fi system settings including security and parental controls. You can access
settings from anywhere in the world if you have an internet connection. You can also access your system directly from your
home network, even if you don’t have an internet connection.
Log in to the Linksys app
1. Open the Linksys app, tap Log in.
iPhone
Android
2. Enter the email address you used when creating your account.
3. Enter your account password.
4. Tap Log in.

9
Navigation Menu
Tap the menu icon to navigate around the app.
iPhone
Android

10
Dashboard
Dashboard is a snapshot of your Wi-Fi. See how many devices are connected to your system. From Dashboard you can share
your Wi-Fi password and turn on guest access. Dashboard also shows you if any devices have parental controls on them or
have been prioritized for Wi-Fi access.
iPhone
Android

11
Devices
View and change details for all devices connected to your Wi-Fi. You can view devices on your main network and your guest
network, or display information about each device.

12
To view or change device details
From the Devices screen you can edit device names and change the device icons. You also can prioritize devices, set parental
controls, and see Wi-Fi details. Tap on any device to see details.

13
Parental Controls
Parental controls allow you to control when your kids are online and what they’re doing there. Pause internet to specific
devices, or block specific websites.

14
Wi-Fi Settings
View or change your Wi-Fi name and password and connect devices using Wi-Fi Protected Setup™.

15
Advanced Wi-Fi Settings
Advanced users can change the default security type and Wi-Fi mode. Do not change these unless you have a lot of experience
with Wi-Fi networks. Channel Finder will search for the least populated Wi-Fi channels in your area to ensure you get the best
performance from your system. If you have more than one node in your system, Channel Finder will find the best channel for
each node.

16
Connect a Device with WPS
Wi-Fi Protected Setup allows you to easily connect wireless devices to your Wi-Fi without manually entering security settings.

17
Guest Network Access
Use your Guest Access screen to allow guests to get online while restricting their access to other resources connected to your
Wi-Fi. Send the password by text message or email.

18
Device Prioritization
Choose up to three devices for priority usage of your internet connection. Those devices – wired and/or wireless – always will
have the best access when connected. Your router runs a speed check to determine how to best distribute Wi-Fi to prioritized
devices. Other devices will share the leftover capacity.