Living Flame Thermoflow Instruction sheet


Thermoflow
Installation Guidelines and Operating Instructions
June 2015
Technical details subject to change
Please ensure you have the latest specifications
Living Flame Auckland
Display & Head Office: 343b Church Street, Penrose
Phone: [phone] Fax: [phone]
Email: [email protected]
www.livingflame.co.nz

Living Flame Thermoflow Fireplace Installation Instructions Page 2
Living Flame 2012

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Living Flame 2012
Contents
5 Owners Section
6Fireplace Features and Options
7Spécifications
8 Your Safety and Protection
What to do if you smell gas
Cleaning and Care
9Operating Instructions –Manual Control
10 Operating Instructions –Electric
11 Operating Instructions –Electronic Control
12 Operating Instructions –Electronic with Variable Remote Control
13 Living Flame Expressed Guarantee
14 Living Flame Expressed Guarantee contd.
15 Annual Safety Service
16 Inspection Service on New Installations
19 Owner / Gasfitter / Architect / Builders Section
20 Spécifications
21 Dimensions –Front Elevation
22 Dimensions –Side Elevation
23 Dimensions –Plan View
24 Clearances, Plan View –Trim Out –Hearth Regulation
25 Clearances, Front View –Hearth Guidelines
26 Clearance for Combustible Mantel

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Contents
27 Gasfitter / Architect / Builders Section
28 Gasfitter What you need to know
29 Gasfitter / Architect / Builder What you need to know
30 Gasfitter / Architect / Builder Install into new home
31 Gasfitter / Architect / Builder Install into existing home
32 Gasfitter / Architect / Builder Location
33 Gasfitter / Architect / Builder Flue & Chimney Requirements
34 Gasfitter / Architect / Builder Rules for Flues
35 Gasfitter / Architect / Builder Diagram: Flue Height Diagram
36 Gasfitter / Architect / Builder Diagram: Flue Off Set Rules
37 Gasfitter / Architect / Builder Diagram: Flue Height, Cowl Clearance
38 Gasfitter Gas Connection
Gas Supply
Test Pressures
39 Gasfitter Testing
Controls
Ventilation
40 Gasfitter Installation of Logs and Ember Effect
41 Gasfitter / Architect / Builder Flue Components
43 Electrician Section
44 Fan Wiring –On / Off
45 Electronic Control Wiring Switching
46 Electronic Control Wiring Testing Lead & Lamp
47 Electronic Burner Control TCAIS,
SIT Tandem Gas Valve
Wiring Layout –Pilot –Low Flame –High Flame
48 Electronic Burner Control TCAIS
Sigma Gas Valve SIT 843
Wiring Layout –Pilot –Low Flame –High Flame

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Living Flame 2012
Owner
In This Section
6Fireplace Features and Options
7Spécifications
8Your Safety and Protection
What to do if you smell gas
Cleaning and Care
9Operating Instructions –Manual Control
10 Operating Instructions –Electric
11 Operating Instructions –Electronic Control
12 Operating Instructions –Electronic with Variable Remote Control
13 Living Flame Expressed Guarantee
14 Living Flame Expressed Guarantee contd.
15 Annual Safety Service
16 Inspection Service on New Installations
What you need to know
Installation Instruction Guidelines
Living Flame Thermoflow Gas Fireplaces must be installed in accordance with
these guidelines.
For safe installation and operation carefully read the following information.
NOTE:
Failure to follow these instructions may invalidate your household insurance and
the fireplace warranty.
It may also cause a malfunction or damage to the fireplace, possibly causing
injury and/or property damage.
Specifications may change without notice.

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Living Flame 2012
Owner
Fireplace Features and Options
High radiant and convected heat
Manual variable safety controls - standard
Electronic two stage, on / off and high / low –optional
Electronic, with Variable Remote - optional
Easily and safely installed into new and existing homes
No building consent required
Gas Certified Installation
Unique Living Flame Diffuser Burner fire,
Glowing coals, logs and embers
No products of combustion, (Co2, Co, No2) into the room,
Natural convection,
Totally clean room air,
No added moisture into the room,
Alumni steel construction for heat resistance and a longer lifetime,
Extended heat surface heat exchanger to maximise convected heat,
Air cavity sides,
Natural gas or home delivered bottled gas (LPG) fuel options,
Fire Sure Lifetime Body Guarantee,
Fire Sure Lifetime Burner Assembly Guarantee,
One Year Control Assembly Cover,
One Year Labour Cover,
Three Month Paint Cover

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Owner
Thermoflow Specifications
Guarantee:Fire Sure Lifetime Body Guarantee
Fire Sure Lifetime Burner Assembly
One Year Control Assembly Cover
One Year Labour Cover
Three Month Paint Cover
Gas Type: Natural Gas, Propane, LPG
Heat Types: Radiant 70% Convected 30%
Gas Connection: 10mm Flare
Controls: Manual - standard
Electric On / Off - optional
Two Stage Electronic, On / Off, High / Low - optional
Electronic with Variable Remote Control - optional
Ignition: Piezo Spark - standard
Rear Clearance: 30mm from timber includes allowance for gas piping
Side Clearance: 25mm from combustibles
First Lintel Clearance: above firebox/hood and dust cover 50mm clearance
required
Flue Clearance: 25mm to any combustible material
Colour: Black
Effect:Fixed Logs, Coals and Embers
Special Custom Sizes for a Thermoflow
Thermoflow gas convector fireplaces can be manufactured in custom sizes as
special orders and the minimum height that a Thermoflow can be
manufactured to is 575mm.
Special Thermoflow Fireplaces that fall outside these specifications would
need to be approved by our design team.
Installation
Detailed service and installation instructions conforming to NZ Safety
Standards ASNZS5601, plus a wide range of technical data on fireplaces,
flues and chimneys are available on request.
NOTE:
Living Flame is constantly striving to improve products and services to
customers. Information in this manual may change without notice, please
check all details with Living Flame for the information you may require at the
time of ordering.

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Living Flame 2012
Owner
Your Safety and Protection
A fireguard to BS6539 or BS6778 should be used for the protection of young
children, the elderly and the infirm.
Do not store or use flammable vapours or liquids in the vicinity of this fireplace
or any other gas appliance.
Do not place combustible materials around the fireplace.
Know where your gas shutoff valves are located.
What to do if you smell Gas
Open windows.
Do not try to light any gas appliance.
Do not use any electrical appliance or switches.
Do not use the telephone in your home.
Turn off the gas supply to your house at the gas meter shut off valve, or the shut
off valves at your gas bottle(s) location.
Call your local gasfitter from a neighbour’s house or from a Mobile Phone away
from the house.
Cleaning and Care
Paint Surface
- Dust lightly only when cold.
Logs and Coals Effect Set
- Lightly vacuum with brush taking care not to vacuum up vermiculite.
NOTE:
Ensure fireplace is cold before the fire is cleaned.

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Owner
Operating Instructions
Manual BM Rotary Control Operation
- Check gas supply is turned on.
- Start Up.
- Make sure the control is in the Off Position.
- Depress the control knob for ten seconds.
- Keeping the control knob depressed turn counter clockwise to the Pilot /
Sparker diagram position.
- Gas flows to the pilot burner and the piezo igniter gives off a spark to
light the pilot.
IF IT FAILS TO LIGHT REPEAT START UP SEQUENCE.
- When the pilot lights, keep the control knob depressed for
approximately ten seconds until the pilot remains alight when the
control knob is released.
NOTE:
If the gas line has been interrupted when first lighting the fire, it may be
necessary to follow the start up sequence several times.
High / Low Flame
Turn the control knob to light the main burner.
Small Flame Diagram is low.
Large Flame Diagram is high or anywhere in between as desired.
Shut Off
Turn the control knob clockwise to either the pilot position so that only the
pilot remains alight or to the off position to extinguish the pilot light.
Safety Shut Off
The variable rotary control will automatically shut down should the pilot be
interrupted or the pilot fails to light.
Off Position
Pilot
Positi
on
Low Flame
High Flame

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Owner
Operating Instructions
Electric On/Off Control Operation Option
- Check gas supply is turned on.
- Start Up.
- Make sure the room switch is in the off position and the pilot light is lit
according to your manual system.
- Set your manual control to the high flame setting.
- The room switch may now be used to turn the fire on and off as desired.
- When the room switch is in the off position the pilot will remain alight.
NOTE:
If the gas line has been interrupted when first lighting the fire, it may be
necessary to follow the start up sequence several times.
High / Low Flame
Turn the control knob to light the main burner.
Small Flame Diagram is low.
Large Flame Diagram is high or anywhere in between as desired
Shut Off
Turn the control knob clockwise to either the pilot position so that only the
pilot remains alight or to the off position to extinguish the pilot light.
Safety Shut Off
The variable rotary control will automatically shut down should the pilot be
interrupted or the pilot fails to light.
NOTE:
If the system fails to light after several attempts, call for a registered Living
Flame Maintenance Engineer or Living Flame Auckland for your nearest
Registered Service Agent.

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Owner
Operating Instructions
Electronic Control Operation Option
- Check gas supply is turned on.
- Start Up
- Switch the high / low switch to the HIGH position.
- Switch the on / off switch to the ON position.
- The controller will complete a safety check (for some controllers this will
take approximately 10 seconds, others may take 30 –35 seconds).
- The auto spark ignition will start and a clicking noise will be heard.
- The gas pilot valve will open and the pilot will establish.
- Once the pilot is established and sensed by the safety detection rod,
the main valve will open and the burner will light after a few seconds.
NOTE:
If the gas line has been interrupted when first lighting the fire, it may be
necessary to follow the start up sequence several times.
High / Low Flame
Once the fire is fully glowing and maximum temperature has been reached,
the high /low switch may be turned to the LOW position to give the low fire
effect. For high flame just flick the switch back to HIGH.
Shut Off
Switch the on / off room switch to the off position and the control system will
shut off the pilot and main burner.
Safety Shut Off
The Electronic control system will automatically shut down should the pilot
be interrupted or the pilot fails to light. To re-set the control system, turn the
rooms switch to the off position and after 60 seconds the fire can be re-
started.
NOTE:
If the system fails to light after several attempts, call for a registered Living
Flame Maintenance Engineer or Living Flame Auckland for your nearest
Registered Service Agent.

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Living Flame 2012
Owner
Operating Instructions
Electronic with Variable Remote Control 885
Remote powered by 3x AAA batteries.
Turn On the Remote
Press the On / Off key on the remote. The remote display will show all active icons on
the screen. A single beep from the remote will confirm reception of the command.
Turn Off the Remote
Press the On / Off key on the remote. The remote LCD display will only show the room
temperature. A single beep from the remote will confirm the reception of the command.
Manual 6 Flame Levels
Turn on the Remote.
Press the mode key until the flame icon shows on the
bottom left hand corner on the LCD Screen. Pressing
down the arrow key once will reduce the flame height
by one step until the flame is turned off. The Up arrow
key will increase the flame height each time it is
pressed. If the Up arrow key is pressed while the
system is on but the flame is off, the flame will come
on in the high position. A single beep will confirm the
reception of the command.
Room Thermostat
The Remote can operate as a room thermostat. The
thermostat can be set to a desired temperature to
control the comfort level in a room.
To activate this function, press the thermostat key.
The LCD display on the Remote will change to show
that the room thermostat is On. The set temperature is
now the large number displayed..To adjust the set
temperature, press the up or Down arrow keys until the
desired set temperature is displayed on the LCD
screen of the Remote.
Smart Thermostat
The Smart thermostat function adjusts the flame height
in accordance to the difference between the set point
temperature and the actual room temperatures. As the
room temperature gets closer to the set point the
Smart function will modulate the flame down.
Turn on the Remote. Press the mode key until the
word SMART appears to the right of the temperature
icon on the top left of the LCD Screen. To adjust the
set temperature, press the Up or Down arrow keys
until the desired set point temperature is displayed on
the LCD screen on the remote.

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Owner
Living Flame Expressed Guarantee
December 2012
Inbuilt Fireplace bodies are constructed for a minimum working life of 15 years when
installed in compliance with ASNZS5601, C1 Outbreak of Fire & manufacturer’s
installation, operating and maintenance instructions.
Fire Sure Lifetime Body Guarantee
This is a Fire Sure Lifetime Replacement Guarantee that covers the fireplace body
manufactured by Living Flame Fires and only covers the replacement of the fire body
where an irreparable defect, due to material or manufacturing failure, occurs within the
lifetime of the fire. The Fire Sure Lifetime Body Guarantee does not cover faults caused
by incorrect installation, incorrect commissioning or misuse, and the fire should be
installed and maintained in compliance with the guarantee and all conditions of the
guarantee fulfilled.
Fire Sure Lifetime Burner Assembly Guarantee
This is a Fire Sure Lifetime Replacement Guarantee that covers the fire burner tray
manufactured by Living Flame Fires and only covers the replacement of the fire burner
tray where an irreparable defect, due to material or manufacturing failure, occurs within
the lifetime of the fire. The Fire Sure Lifetime Assembly Guarantee does not cover faults
caused by incorrect installation, incorrect commissioning or misuse, and the fire should
be installed and maintained in compliance with the guarantee and all conditions of the
guarantee fulfilled.
One Year Control Assembly Cover
This is a One Year Replacement Guarantee that covers the control parts used in the
manufacturing of a Living Flame Fire. The manufacturer only covers the replacement of
a control part where an irreparable defect, due to material or manufacturing failure,
occurs within the first year from date of supply by Living Flame.
One Year Labour Cover
This is a One Year Guarantee covering the normal labour charges required to replace
components of a Living Flame Fire should a part fail in its first year of service. The One
Year Guarantee does not cover faults caused by incorrect installation or commissioning.
The refund of associated labour charges are based on our schedule of costs listing
services of parts to be charged for, time allotted and costs allowed including travel, when
carried out by an approved Living Flame serviceperson. Travel is only covered within a
25km radius from Living Flame Ltd. The fire has to have been installed and maintained
in compliance with the guarantee and all conditions of the guarantee must have been
fulfilled.
Three Month Paint Cover
This is a Three Month Guarantee covering the painted surface of the firebox. It is a
warranty against paint peeling and flaking off during normal use of the fire. It excludes
discolouration as this is a normal property of the painted surface when heated by the
flames. It also excludes any scratching of the painted surface that may occur at the time
of installation. It is the responsibility of the installer to touch up any paint surfaces if
necessary as it is part of a normal installation service. This does not affect the running of
the fire but is aesthetically pleasing to have done. Please check with your annual service
provider.
Exclusion from Guarantee
This Fireplace Replacement Guarantee excludes any costs associated with the removal
or replacement on site of the fireplace at the owners request, required for finishing work
or refurbishment work to the fireplace, surround, chimney, flue or gas line testing or re-
certification. This guarantee is only valid when the fire has been installed in New
Zealand.

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Owner
Living Flame Expressed Guarantee contd.
December 2012
Installation
Living Flame Fireplaces must be installed to comply with:
New Zealand Standards and Building Codes where relevant;
Australia/New Zealand Standards 5601 Installation Gas Code;
Living Flame Installation Instructions;
Living Flame Operating Instructions;
Living Flame Maintenance Instructions.
Living Flame Fireplaces must be installed free from dampness and free from corrosive
elements.
Living Flame Fireplaces must be installed with an unrestricted flue or chimney and with a
Living Flame designed cowl.
Living Flame Fireplaces must be installed by a suitably qualified person and a certificate
of compliance must be given by a Registered Certifying Craftsman Gasfitter under the
New Zealand Gas Act.
Guarantee and Warranty Validity
Guarantee claims will only be considered when completed by a Living Flame approved
serviceperson in accordance with Living Flame procedures.
Operating
Living Flame Fireplaces must be operated in accordance with Living Flame Operating
Instructions.
Living Flame Fireplaces should be used only for the burning of gas fuels: Natural Gas,
Liquid Petroleum Gas or Propane Gas. The type of gas to be used should be specified
at the time of ordering the unit.
Living Flame Fireplaces must only be operated with a Living Flame Gas Insert Fire that
has been commissioned to Living Flame’s Commissioning Instructions.
Maintenance
Living Flame Fireplaces must be maintained, cleaned and re-commissioned annually as
should all gas appliances.
Domestic Users
Living Flame Fireplaces should be inspected, cleaned, serviced and re-commissioned at
least once yearly throughout the lifetime of the fire to maintain the guarantee.
Commercial Users
Living Flame Fireplaces should be inspected, cleaned, serviced and re-commissioned at
least twice yearly throughout the lifetime of the fire to maintain the guarantee
This Guarantee should be kept in a Safe Place Along with the operating
Instructions.

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Annual Safety Service
Service objective
Every Living Flame Fire should look and operate at its best
Check Meter or Cylinders
Pressure Drop Test Gas Lines
Inspect Inbuilt Fireplace
Dismantle Fireplace and Inspect Components
Clean all Components and Body
Check Operation of Controls and Safety Devices
Check Flue System is Clean
Check Flue Vent
Re-assemble Fire
Check Ignition System, Perform Lighting Test, minimum 20 out of 20
Check Injector and Pressure Settings
Check Fire Effect, Flame Distribution and Height of Flame
Check Complete Assembly
Test Flue Vent System
Check Complete Operation of the Fire
Final Clean and Dust
Re-light all Other Gas Appliances
Re-demonstrate Fireplace to ensure owner has full understanding of the Fireplace
Sign off Service Sheet with owner
Re-Spray body and components, - if required. This is extra to the Annual Service Check
Maintenance
Living Flame Fireplaces must be maintained, cleaned and re-commissioned annually as
should all gas appliances.
Domestic Users
Living Flame Fireplaces should be inspected, cleaned, serviced and re-commissioned at
least once yearly throughout the lifetime of the fire to maintain the guarantee.
Commercial Users
Living Flame Fireplaces should be inspected, cleaned, serviced and re-commissioned at
least twice yearly throughout the lifetime of the fire to maintain the guarantee

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Owner
Inspection Service on New Installations
Service objective
Every Living Flame Fire should look and operate at its best
Our new Installation Inspection Service is a free service for the purchase of a Living
Flame Fire.
The objective of the service is to give peace of mind to our end customers and ensure
that each Living Flame Fireplace is installed and operating correctly and safely.
Our Technical Inspection Team inspects every aspect of your fireplace installation.
Location, Building and Finishing is correct
Electrical Connections, Switching and Operation is correct
Gas Supply, Connection, Pressures and Settings are correct
Fireplace Flue Clearances, Operation and Room Ventilation is Correct
Fireplace Control Operation, Pilot and Flame Sensing are correct
Fireplace effect layout, finish and safety operations are correct
Other Services We Offer
Fireplace Design Service
Combustion Testing Service
Problem Solving Service
Installation Design Service
Fireplace Project Management Service

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Owner
Future Value
Living Flames design background and passion, latest technology,
quality control, backed by years of experience and our extensive after
sales service, from our Installation Safety Inspection to our routine
Annual Services. Ensuring the fireplace you choose will enable you to
enjoy your Living Flame Fireplace well into the future, adding value to
your life and your home.
Life Cycle Costing
How much will a product cost over its life? It’s not just the purchase
price.
Living Flame Fireplaces have the lowest gas usage when comparing
size for size with other producers. The highest guarantees of any gas
fireplace products with the Lifetime Fireplace Body Guarantee and a
Lifetime Gas Burner Guarantee, on all Living Flames range of Gas
Fireplaces for your long term peace of mind.
Resource Friendly
Living Flame design each fireplace to be as environmentally friendly as
possible, to obtain the most radiant and convected heat possible for
minimum amount of gas used.
Gas is the most environmentally friendly of all the fossil fuels and will
continue to play a large part in our lives well into the future.
Quality Assurance
Living Flame is proudly made in New Zealand to world standards for
New Zealanders and beyond. With each fireplace individually tested and
audited to QA Standard Schedule and signed off before they leave our
testing bay.
Safety
Living Flame is at the forefront of technology with designs and the
world’s best flame monitoring devices, control and flue systems
combining with the fireplaces built in safety clearances. For further
peace of mind Living Flame provide an after install safety inspection
service.
Healthy Home
Living Flame Fireplaces are designed to flue all products of
combustion and moisture away from the home and draw fresh air in for
a healthier home. Living Flame Fireplaces also work hand in hand with
direct air ventilation systems to aid in the elimination of mould and
moisture.
Automation
Living Flame systems are designed for the future with computer control
automation capability, multi function remote controls and even cell
phone dial up. Living Flame can work with your home automation
specialist to give you the future control you need.

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Living Flame 2012
Notes

Living Flame Thermoflow Fireplace Installation Instructions Page 19
Living Flame 2012
Owner / Gasfitter / Architect / Builder
In This Section
20 Spécifications
21 Dimensions –Front Elevation
22 Dimensions –Side Elevation
23 Dimensions –Plan View
24 Clearances, Plan View –Trim Out –Hearth Regulation
25 Clearances, Front View –Hearth Guide Lines
26 Clearance for Combustible Mantel
What you need to Know
Installation Instruction Guideline
Living Flame Thermoflow Gas Fireplaces must be installed in accordance with
these guidelines.
For safe installation and operation, carefully read the following information.
NOTE:
Failure to follow these instructions may invalidate your household insurance and
the fireplace warranty.
It may also cause a malfunction or damage to the fireplace, possibly causing
injury and or property damage.
Specifications may change without notice.

Living Flame Thermoflow Fireplace Installation Instructions Page 20
Living Flame 2012
Owner / Gasfitter / Architect / Builder
Thermoflow Specifications
Guarantee:Fire Sure Lifetime Body Guarantee
Fire Sure Lifetime Burner Assembly
One Year Control Assembly Cover
One Year Labour Cover
Three Month Paint Cover
Gas Type: Natural Gas, Propane, LPG
Heat Types: Radiant 70% Convected 30%
Gas Connection: 10mm Flare
Controls: Manual - standard
Electric On / Off - optional
Two Stage Electronic, On / Off, High / Low - optional
Electronic with Variable Remote Control - optional
Ignition: Piezo Spark - standard
Rear Clearance: 30mm from timber includes allowance for gas piping
Side Clearance: 25mm from combustibles
First Lintel Clearance: above firebox/hood and dust cover 50mm clearance
required
Flue Clearance: 25mm to any combustible material
Colour: Black
Effect:Fixed Logs, Coals and Embers
Special Custom Sizes for Thermoflows
Thermoflow gas convector fireplaces can be manufactured in custom sizes as
special orders and the minimum height that a Thermoflow can be
manufactured to is 575mm.
Special Thermoflow Fireplaces that fall outside these specifications would
need to be approved by our design team.
Installation
Detailed service and installation instructions conforming to NZ Safety
Standards ASNZS5601, plus a wide range of technical data on fireplaces,
flues and chimneys are available on request.
NOTE:
Living Flame is constantly striving to improve products and services to
customers. Information in this manual may change without notice, please
check all details with Living Flame for the information you may require at the
time of ordering.