Living Water St. Lucia Series User manual

St. Lucia Series Hot Tubs
854 IN
Owner’s Manual
Living Water™Products
11620 54th Street North
Clearwater, FL 33769
Part Number 827939

Owner’s Information
Dealer:
Date Purchased: __________________________
Company: __________________________
Address: __________________________
Telephone: __________________________
Installer:
Date Installed: __________________________
Company: __________________________
Address: __________________________
Telephone: __________________________
Hot Tub:
Date Delivered: __________________________
Model: __________________________
Color: __________________________
Serial Number: __________________________
Your unique hot tub serial number is located on a data plate outside the cabinet at ground level
directly below the topside control panel. When calling for service, have your serial number in
hand.
MODEL 1108IN–LP–P–MA–NO–23
(LWP)
SERIAL #: ###########
12345678

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Page 1
St. Lucia Series Hot Tubs
Owner’s Manual
Table of Contents
Introduction................................................................2
Features.....................................................................3
Safety Information......................................................4
Location and Installation............................................7
Electrical Specifications.............................................9
Startup.....................................................................14
Electronic Controls...................................................19
iPod®/MP3 Stereo....................................................22
Heat Shield Cover....................................................23
Water Management.................................................24
Frequently Asked Questions....................................25
Troubleshooting.......................................................28
Maintenance and Care ............................................32
Shutdown / Winterizing............................................36
Glossary...................................................................37
Parts and Specifications ..........................................39
Conditions of Warranties..........................................43
Consumer Protection Plan..............Inside Back Cover
Important: Living Water™Products is dedicated to offering you the best in customer satisfaction
and service. Be sure to read, complete, sign, and send in the limited warranty card within 30
days of purchase to ensure you understand what you are entitled to in terms of service. If you
have any questions, you can call your local dealer for more information.
Printed in the U.S.A.
Part Number 827939 Version 6.2
Copyright © 2008, Living Water™Products. All rights reserved. No portion of this manual may be reproduced in any
manner without express written permission of Living Water Products.
iPod®is a registered trademark of Apple, Inc.
Living Water™, In-Touch™and Thermazone™are trademarks of Living Water Products. All other brands, product
names, company names, trade names, trademarks, and service marks used are the property of their respective
owners. Living Water Products may make product modifications and enhancements. Specifications may change
without notice. International products may be configured differently to meet local electrical requirements.
Dimensions are approximate. Patents pending.

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Page 2
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Your choice of a Living Water Hot Tub indicates that you are devoted to excellence. The
management and staff appreciate your patronage and takes pride in the tradition of quality hot
tubs that our company represents.
To properly acquaint yourself with your hot tub, we suggest that you take time to read through
this manual before hook up and operation. Doing so will familiarize you with important operating
and safety procedures, thereby ensuring an enjoyable experience right from the start.
If you need any more information than this manual provides, feel free to call In-Touch™. In-
Touch is the hot tub industry’s only full-service diagnostic care center operating 24 hours a day,
7 days a week. Staffed by fully-trained industry professionals, a simple call to In-Touch at
727.490.5353 puts help on the line.
WARNING: This manual was written to ensure the proper use and installation of your hot
tub. Any modifications to the procedures outlined in this manual may result in
voiding your warranty.
This manual and its contents are subject to change without notice and make no warranties or
representations as to its accuracy. Although we have prepared this manual as carefully as
possible, we are not liable for errors or omissions; loss, injury, or damages caused by improper
installation; or use of hot tub (improper or otherwise).

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Page 3
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The sparkling waterfall feature creates ambience and a soothing
atmosphere via a simple turn of its own freestanding control valve. This
cascading waterfall uses traditional horizontal-edge flow.
There are several kinds of stainless steel accented jets used in our St. Lucia
series hot tubs. The reverse molded neck jets that operate above the
waterline are exclusive to Living Water hot tubs.
St. Lucia hot tubs are manufactured with a Truss Support Structure built by
master carpenters in our onsite woodshop. Corner anchor supports tie the
framework together in a strong, durable manner and the removable panels
permit easy access to internal components.
St. Lucia hot tubs are made with Forever Maintenance-Free cabinet
materials. Forever Maintenance-Free materials won’t fade and are nearly
invulnerable to mold and mildew. Where wood splits, cracks, and stains, our
cabinet materials stand in timeless perfection.
This system utilizes only the most up-to-date products on the market,
including our high performance heaters. Our exclusive heating system heats
water quickly and efficiently while maintaining an even temperature.
St. Lucia hot tubs avoid the use of cumbersome diverter valves; instead you
can turn on every jet concurrently to enjoy an all-active hydrotherapy jet
experience.

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Page 4
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SAVE THESE INSTRUCTIONS!
Your physiological response to hot water depends on subjective factors such as age, health,
pregnant women, temperature sensitivities, chemical sensitivities, and medical history. Always
consult a physician before using a hot tub to understand your particular tolerance and
limitations.
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RISK OF ELECTRICAL SHOCK: Always install your hot tub at least 5 feet (1.5m) from
any metal surfaces (unless each metal surface is permanently connected by a minimum
#6 American wire gauge [AWG] (10mm2) solid copper conductor to the provided ground
connector).
PROPER GROUNDING: Connect all metal equipment, metal enclosures of electrical
equipment, metal water pipes, or conduits to the provided ground connector with a
minimum #6 AWG (10 mm2) solid copper conductor.
RISK OF CHILD DROWNING: Ensure that children cannot use the hot tub unless they
are supervised at all times. Always cover the hot tub and use safety locks when it is not in
use.
RISK OF ENTRAPMENT: Do not use the hot tub unless all suction guards and filters are
installed, and all suction and return lines open to prevent body and hair entrapment. Do
not sit in front of, or on top of suction fittings or skimmer
RISK OF CHILD INJURY: Do not permit children to use the hot tub unless they are
closely supervised at all times. Lower water temperatures are recommended for children.
Children are especially sensitive to hot water.
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Before entering a hot tub, measure the water temperature with an accurate thermometer
since the tolerance of temperature-regulating devices may provide an inaccurate reading.
Test the water with your hand before entering the hot tub to be sure it’s comfortable and
use lower water temperatures for young children, pregnant women, seniors, and those
people with hot water sensitivities.
Do not bring any electrical appliance within 5 feet (1.5m) of the hot tub (such as a light,
telephone, radio, or television). Do not operate such an appliance from either inside the
hot tub or when you are wet unless such appliances are built-in by the manufacturer.
Do not connect auxiliary components (such as headphones, cables, and additional
speakers) to the stereo (if equipped).
Do not use a hot tub immediately following strenuous exercise.
Do not use your hot tub alone.

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Page 5
Lock the cover on your hot tub when not in use.
Persons with infectious diseases should not use a hot tub.
Persons under the influence of medication, drugs, or alcohol should not be allowed into
your hot tub.
Replace audio components only with identical components.
Do not leave the CD access door open on the stereo (if equipped).
Some types of hair dye can react with the sanitizers in your hot tub water causing your
hair to change color. Use your hot tub at your own risk.
Water normally splashes out of a hot tub during typical use. Install an adequate perimeter
that provides sound footing and adequate handrails thereby helping to avoid falls, slips,
and accidents while preventing damage to fine floors and wood finishes.
Do not turn your hot tub on or off for normal everyday use from a wall switch, ground fault
circuit interrupter, circuit breaker, fuse, or by plugging/unplugging it. Remove all jewelry,
metal, and watches from your person before entering your hot tub.
Keep all breakables away from the hot tub area.
Maintain water chemistry/balance in accordance with manufacturer’s instructions.
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WARNING
DURING PREGNANCY, SOAKING IN HOT TUB MAY CAUSE DAMAGE TO THE FETUS
LIMIT USE TO 10 MINUTES AT A TIME
PREVENT DROWNING
SPA HEAT SPEEDS UP EFFECTS OF
ALCOHOL, DRUGS OR MEDICINE AND
CAN CAUSE UNCONSCIOUSNESS.
LEAVE SPA IMMEDIATELY IF
UNCOMFORTABLE OR SLEEPY.
PREVENT CHILD DROWNING
WATER ATTRACTS CHILDREN.
ALWAYS ATTACH A SPA COVER
AFTER EACH USE.
ADDITIONAL COPIES OF THE OWNER’S
MANUAL MAY BE REQUESTED 24/7
AT 727.573.9888
!Warning Sign Must Be Posted – The red WARNING sign like the
one shown is packed with your new hot tub. This sign must be
posted in a prominent place in close proximity to the hot tub
installation site immediately upon completion of hot tub installation.
Important: It is extremely important that this sign be permanently placed in clear view of
persons using the hot tub. Occasional hot tub users may not be aware of some of the dangers
hot water poses to pregnant women, small children, seniors, and people under the influence of
alcohol. If you did not receive a warning sign or your sign has become damaged, please call
your local dealer for a replacement.

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Page 6
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To reduce the risk of injury, the water temperature in a hot tub should never exceed 104ºF
(40ºC). Water temperatures between 100ºF (38ºC) and 104ºF (40ºC) are considered safe for a
healthy adult. Lower water temperatures are recommended for young children, senior citizens,
persons with sensitivities, and when hot tub use exceeds 10 minutes.
WATER TEMPERATURE IN EXCESS OF 100ºF (38ºC) MAY BE INJURIOUS TO YOUR
HEALTH.
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees
above the normal body temperature of 98.6ºF (37ºC). The symptoms of hyperthermia include
drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of
hyperthermia include:
Unawareness of impending hazard
Failure to perceive heat
Failure to recognize the need to exit hot tub
Physical inability to exit hot tub
Fetal damage in pregnant women
Unconsciousness and danger of drowning
If you sense any of the symptoms of hyperthermia, safely exit the hot tub immediately.

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Page 7
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Proper planning is an important consideration when installing your new hot tub. Site selection is
a critical step and requires serious thought. Planning ahead makes the installation process
easier. The following information is provided to assist you in site preparations.
1) Always comply with local building codes and obtain any necessary permits. You may also
need to consult with an engineer to address your specific design needs.
2) Contact an electrician to assess your electrical needs, install wiring, and assure a safe
operation.
3) Position your hot tub with proper access to water, drainage, and electricity.
4) Place your hot tub on a uniform solid, flat surface designed to properly support its weight.
For external installations, a 4-inch (10 cm) thick cement pad suffices.
5) For internal installations, check the load carrying capabilities of the floor on which the hot
tub will reside. Most homes meet the requirement of 80 pounds per square foot.
6) Assure that your hot tub will fit into the space you have chosen and the delivery route will
accommodate its large size.
7) Provide adequate ventilation for the humidity created by your hot tub. In most cases, our
Hot Tub Heat Shield Cover is sufficient.
8) Protect the pump and all equipment from the weather by ensuring the cabinet panels are
secure at all times.
9) Allow 36 inches (1 meter) of unobstructed access to all sides of your hot tub for normal
servicing. Your hot tub is not designed to be recessed in the ground or in a deck.
Figure 1 – Clearances and Support

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Page 8
The following dimensions can be used to determine the proper location of submerged conduits
in concrete slab installations. All dimensions are made from the outside of the hot tub’s frame
with the access panels removed. The topside electronic control panel is shown at bottom of
diagram for reference.
Figure 2 – Conduit Entry Location Reference Points
Model Dimension A Dimension B
854 IN 9” (23cm) 5½” (14cm)
Table 1 – Conduit Entry Location Dimensions
10)Consider positioning your hot tub out of or adequately protecting it from the wind. Just as
people can get cold on cool/windy days so can your hot tub. Windy environments can
significantly increase operating costs.
11)Consider using an insulating pad. In cold climates, the ground can rob heat from the hot
tub and increase your operating costs. Consider using a suitable, outdoor insulating pad
in such environments.

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Page 9
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Important: Qualified and licensed electricians must perform all electrical hookups. The following
specifications must be followed in order to ensure proper performance and safety.
WARNING: Starting an incorrectly wired hot tub could cause severe damage to the
mechanical equipment or even bodily harm. Have your licensed electrician verify
GFCI wiring with the schematics on page 11 prior to starting the hot tub or call
your local dealer.
Caution: Failure to abide by specifications listed may result in damage to the equipment and
will void the warranty.
All hot tubs must be wired with a 50 Amp breaker(not provided). Failure to do so will cause
equipment damage and will not be covered under your warranty.
All hot tubs must be protected with an over current protective device with built-in GFCI in the
service panel.
Volts
(V) Freq. (Hz) Phase
Rating
(A) GFCI (A) Wire size from GFCI to Main Panel*†
240 60 1 40 50
6-3 plus ground (up to 130’)
4-3 plus ground (up to 230’)
2-3 plus ground (up to 360’)
Table 2 – Wire Size Chart
WARNING: Disconnect the electrical power before servicing. Before obtaining access to
terminals, all supply circuits must be disconnected.
Caution: Test the GFCI before each use of the hot tub.
*Solid copper
†Wire size may need to be reduced at GFCI to fit into the breaker

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Page 10
Our hot tubs are certified by Intertek Testing, SNAa Ltd. Ontario, Canada to CSA-
C22.2 No. 218.1-M89 and ANSI/UL 1563 standards.
Parts with extra low voltage not exceeding 12v must be inaccessible to a person in the hot tub.
Earthed appliances must be permanently connected to fixed wiring. Parts incorporating
electrical components must be located or fixed so that they cannot fall into the hot tub.
Means for disconnection must be used in fixed wiring in accordance with wiring rules.
Important: To allow the GFCI to function properly, connect the white Neutral wire from the hot
tub to the Neutral terminal on the GFCI breaker, not the Neutral bus in the GFCI breaker box.
An improperly connected Neutral causes the GFCI breaker to trip.
Figure 3 – GFCI Wiring

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Page 11
Figure 4 – U.S. and Canada Wiring Diagram
See wire size chart on page 9.

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Page 12
Figure 5 – Board Diagram for VS501Z
Single-phase, 240V, 60Hz Domestic version

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Page 13
Notes:

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Page 14
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Important: Read these step-by-step startup procedures before starting your hot tub. Failure to
follow any of these steps listed may result in damage to the equipment and may void your
warranty.
Note: If you are unsure of any of the above startup procedures, please call your local dealer for
assistance. For best results, read each step in its entirety before proceeding.
Caution: Running the high flow hybrid pump dry (without water running through it) can
cause IMMEDIATE damage and will void the warranty! Be sure that the hot tub is
installed properly in accordance with the instructions in this manual.
Refer to the following picture for an explanation of your hot tub’s controls, components, and
technical terms. Not all models have all features and components; configurations may vary.
Figure 6 – Callouts

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Page 15
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Before adding water, go through these simple steps now to prevent common issues when
setting up your hot tub for the first time. Verify that the following have all been rechecked.
1. Turn off all power to the hot tub at the main breaker panel.
2. Open the side panels to access the internal components.
3. Check that all service T valves are opened (that
is, T-handles are pulled out) at both sides of the
heater.
4. Check that there are no obvious signs of loose
wires or broken pipes.
Figure 7 - Valve Open/Closed
5. Check that the two heater unions are hand tight.
Caution: Do not use a wrench. Over-tightening may
cause damage to unions and gaskets, which will
not be covered under warranty.
Figure 8 - Unions Tight
6. Check that the unions on all pumps are tight.
7. Clean out any foreign debris from within the service access area or inside of the hot tub
itself.
8. With the drain open and Forever Flow filters removed, thoroughly rinse out the hot tub with
warm water until the drained water runs clear. Run water through the filter canister and jet
lines to remove any incidental dust, dirt, and debris that may have accumulated during
shipment or installation. Drain all water completely.
9. Make sure that the hot tub drain valve is closed and the cap is on tight (see page 33).
10.Install the Forever Flow filter(s) in the filter canister.
11.Check that all of the hot tub hydrotherapy jets are open (turned full counter-clockwise).
12.Clean and polish the surfaces of your hot tub before filling (see pages 32-35).

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Page 16
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Now it's time to fill your hot tub with water. Do not turn on the electricity
yet until the hot tub is completely filled. To properly fill your hot tub:
1. Make sure that the Forever Flow filters (in the filter canister) are
gently screwed into place. Turn them clockwise until they stop being
careful not to over-tighten them (this avoids cracking the filter).
2. Connect a standard garden hose to a faucet with regular cold tap
water (not softened water or hot water).
Figure 9 – Filter Canister
Caution: The water from your hot water tank should not be used to fill the hot tub.
3. Put the pre-filter (if equipped‡) on the other end of the hose, point the pre-filter into a suitable
drain, turn on the water, and allow any sediment to be flushed down the drain. Once the
water stream runs clear, turn off the hose.
4. Put the pre-filter (if equipped) into the filter canister and turn on the hose.
5. Fill slowly. If too much water pressure is used, foaming water can force air into the pipes
and cause startup problems.
Important: To assure that the pump is properly primed, fill the hot tub through the filter
area only.
6. Fill the hot tub until the water level is about 1” above all hydrotherapy jets (or about ½” below
the pillow). Do not over fill.
Note: Every person entering a hot tub displaces a given volume of water, so adjust water
level to the number of people regularly using the hot tub.
Turn off the hose and check again for any small leaks.
‡Pre-filters are available by calling 727.490.5353

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Page 17
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Caution: Do not turn on any pump until your hot tub is properly filled with water. Running
any pump without water in your hot tub can cause IMMEDIATE damage, which is not
covered under warranty!
By now you have rechecked your hot tub’s mechanical connections and filled it with water to
about 1” above all jets by adding cold tap water through the pre-filter (if equipped). Turn on
power to the hot tub at the main breaker panel and test the operation of its electrical system. If
you encounter a problem, please reference the troubleshooting guide.
1. Turn on the breaker and test the operation of the Ground-Fault Circuit Interrupter (GFCI)
breaker by pushing the small test button. This should automatically trip the hot tub's circuit
breaker.
DANGER: If this breaker does not trip, immediately call your electrician. Do not use your
hot tub!
Only if pushing this button successfully trips this circuit breaker should you reset this breaker
and proceed to the next step.
2. Go to the topside electronic control panel. The hot tub first goes into a 5-minute Priming
mode, indicated by “Pr” message. Water heating is disabled during priming. To exit Priming
mode and begin normal hot tub operation, press the Temp button.
3. Press the Jets 1 button. You should hear the high flow hybrid pump turn on, see water
circulating, and see the Jets light illuminate on the panel.
4. Press Jets 1 again. You should hear the high flow hybrid pump turn on a higher speed.
Caution: If water is not flowing from the hydrotherapy jets after 2 minutes, turn the power
off at the main panel and bleed air from the system (see page 27). Turn the
power on again. Sometimes momentarily turning the pump off/on will help to
prime. Only do this four times.
5. If the water is running smoothly through the lines, open the zoned manifold air control valve
and you should see an increase in jet pressure. Check and adjust the water and airflow of
every jet if necessary.
Each hydrotherapy jet in your hot tub can be adjusted for massage intensity and directional
flow. Pivot the angle of a jet to achieve an optimal massage.
An air mixture intensifies the level of your massage. Turn the zoned manifold air control
valve counterclockwise to increase the air mixture and clockwise to turn it off.
To minimize heat loss, close all zoned manifold air control valves when your hot tub is not in
use.

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Page 18
6. Press Jets 1 a third time to turn off the high flow hybrid pump.
Note: This pump remains on if filter or heat is needed.
7. Press the Light button to turn on the LED Safety and Mood light. Verify that this light is on.
8. Press Light a second time to turn off this light.
9. If equipped, press the Jets 2 button. You should hear the second high flow hydrotherapy
pump turn on, see water circulating, and see the Jets2 light illuminate on the panel.
10.Press Jets 2 again to turn off this pump.
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Note: Perform water balancing weekly and whenever your water is changed (or when your
hot tub is first filled).
Once your hot tub reaches 95ºF, add the necessary chemicals (not included) to stabilize your
water chemistry (pH, hardness, and total alkalinity, etc.). Then add the start-up AquaClara
Natural system (if equipped, see page 18) to the water. Turn Pump 1 on high speed immediately
to distribute it evenly.
Note: The reliability and longevity of your hot tub and its internal equipment is directly related to
how well its water quality is maintained. Develop proper hot tub water testing and balancing
habits and follow your dealer’s recommended water maintenance procedures.