Lncoon AT1 User manual

AT1 Magnetic GPS Tracker
(User Manual)
Email: [email protected]
Website: www.lncoon.com
Tracking Platform: lncoon.com/download
@Lncoon
@lncoon.gps
[phone]

Content
Appearance ............................................................................... 3
Quick Setup ............................................................................... 4
➢Charging........................................................................................................4
➢Download Lncoon App .................................................................................5
➢Sign up & Log in............................................................................................6
➢Bind Device...................................................................................................7
➢Top up...........................................................................................................9
➢Power ON / OFF..........................................................................................10
Ensure Device Online............................................................... 10
➢Status Indicator...........................................................................................10
➢Device Inactive............................................................................................11
➢Device Offline .............................................................................................11
➢Get Help......................................................................................................11
Troubleshooting....................................................................... 12
➢LED Indicators.............................................................................................12
Install Magnetic Base............................................................... 13
➢Double Check before Install........................................................................13
➢Install the Magnetic Base ...........................................................................13
➢Remove the Magnetic Base........................................................................14
Main Functions........................................................................ 15
➢Bottom Menu .............................................................................................15
➢Console Menu.............................................................................................15
➢Real Time Tracking......................................................................................16
➢History Playback .........................................................................................17
➢Geo Fence...................................................................................................18
➢Set Work Mode...........................................................................................19
➢FAQ .............................................................................................................20

3
Appearance
GSM LED
Power LED
GPS LED
On/Off Button
Tamper Alarm Button
Notch
Waterproof Mic
Charging Port
Charging Contact
Magnetic Connector

4
Quick Setup
➢Charging
⚫Charging the device with original adapter and cable before use.
⚫The red LED is always on when charging, and it flashes slowly when
it is full.
⚫A full charge usually takes about 3 hours.
Charging LED
Charging
Power on
Download App
Sign up & Login
Bind Device
Top up

5
➢Download Lncoon App
⚫Search “Lncoon” in App Store or Google Play to download.
⚫Visit Lncoon website: Lncoon.com/download to find quick download
link.

6
➢Sign up & Log in
⚫Click Sign Up
①Choose your country or region
②Enter a valid email address
③Click ‘→’ to get a verification code from [e-mail]
*(If no email received, please check the trash or spam.)
④Set up and confirm Password
⑤Check and agree the terms and policy
⑥Click on Submit
*The App will automatically log in to your account, please remember your account and
password for future login.
①
②
③
④
⑤
⑥

7
➢Bind Device
1. Click the ‘+’ on the top right to add device.
2. Scan or type in the IMEI barcode on the package or device body.
3. Click ‘Add Device’ to confirm binding.
Find the IMEI barcode
on package or device
Add Device
Scan
Barcode

8
⚫Edit basic info about this device, or click on ‘Save’ directly to skip this
step.
⚫You can come back and edit the info anytime in the ‘Detail’ Page.
Edit

9
➢Top up
1. Go to ‘List’, you will see the AT1 you just bind.
2. Click the ‘Top-up’ icon.
3. Check the ICCID is matching the ICCID on the back of the
package and confirm to top up.
4. Choose a plan and finish the payment.
*If you don't have PayPal, get more payment option on lncoon.com/plan
AT1

10
➢Power ON / OFF
1. Power ON/OFF: Long press the power button for 3sec.
2. After power on, wait for the green led to flickering slowly (on for
1sec, off for 3sec), indicates the device has connected to the
network successfully.
*For troubleshooting, please refer to LED Indicator.
Ensure Device Online
1. Go to ‘List’, you will see the AT1 you just bind.
2. You can tell the status of the device via the color of the icons.
3. To get a location or send any command, the device must be online.
OFFLINE
➢Status Indicator

11
➢Device Inactive
⚫Top up is required before activating. If you have just topped up, please
try restarting the device.
➢Device Offline
⚫Check whether the battery need to be charged.
⚫Check whether the subscription plan is expired.
⚫If the power is on, check the LED indicator to find reasons.
⚫Contact us with your IMEI number attached to get a technical support.
➢Get Help
⚫Live chat with us by clicking the service icon
⚫Email: [email protected]
⚫Messenger us on Facebook: m.me/lncoon
⚫WhatsApp: [phone]
⚫Check the FAQ Library on website: lncoon.com/FAQ

12
Troubleshooting
➢LED Indicators
LED
Status
Meaning
Quick Solution
Red
Always On
Charging
Recharge the
device.
Or try charging
with another
charging cable
Flicker Quickly
(Every 0.3 seconds)
Low Battery
Flicker Slowly
(1s on; 3s off)
Fully Charged / Device
Working
Blue
Flicker Quickly
(Every 0.3 seconds)
GPS Signal is poor
Bring the device
to open sky and
send command:
GPSON#
Flicker Slowly
(1s on; 3s off)
Fetching Location
Green
Flicker Quickly
(every 0.3 seconds)
Poor network signal
Top up and bring
the device to a
place with a
better network
signal.
Flicker Slowly
(1s on; 3s off)
Working correctly
* If the LED automatically turn off in few seconds, please short press the
power button to re-light the LED.
* Describing the LED status when contacting us will help locate the
problem.

13
Install Magnetic Base
➢Double Check before Install
Check if the device can work normally before installing the magnetic base.
⚫Check whether the device is online in the Lncoon. Please contact us
and get help if the device is inactive or offline.
➢Install the Magnetic Base
⚫Align the magnetic base hole with the tamper detector on the back of
AT1. Put the base over the device.
⚫Insert the magnetic base from the side with tamper detector.
⚫Push in to make the base parallel to the device, and then push it back
to lock in.
Insert
Push to the end
Push back to lock in
①
②
③
Tamper Detector

14
➢Remove the Magnetic Base
⚫Pull out the buckle and pushing the base from bottom to top
simultaneously to remove the magnetic base.
Push
Lift the buckle outward

15
Main Functions
➢Bottom Menu
➢Console Menu
1. Tapping the icon to check the device.
2. Tapping the button to expand the menu.
Device Status
Last Location
Console Menu
Map Page
Device List
Alerts Report
Account Setting
Note:
If there is no map display, please install Google Maps app.

16
➢Real Time Tracking
⚫Tapping on ‘Tracking’ to enter tracking page.
Map Type
Show Traffic
Street View
Locate AT1
Device Status
Show the Address
Share Location

17
➢History Playback
⚫Click ‘Playback’to search the track among the past 6 months.
Select the time period and click "OK"
AT1
v
Calendar Report
Play & Pause
Speed up
Hide & show the line
Choose another period

18
➢Geo Fence
⚫Click ‘Geo Fence’ to manage your customized fences.
⚫
Add Fence
Alert Trigger Option
Search Landmark
Set Radius
Rename Fence
Confirm Create Fence

19
➢Set Work Mode
⚫Find your device in the list page, click on the icon.
⚫Go to ‘Command’ page to set a work mode based on different
situations, to get a more accurate location or longer standby time.
⚫Explore more setting options to design your own tracking style.
⚫These commands can only be affected when devices are online.
⚫If you are confused about these settings, please feel free to contact
us.
Setting Tag
Explanations
Click After Changing
Parameters
Setting Options

20
➢FAQ
Q: There is no device on the map, only a blue dot shows the location of
my phone.
A: 1. Make sure the device is fully charged and powered on;
2. Make sure you have a valid subscription plan;
3. Check the "List" page to make sure the device is online;
*(The icon in red, orange or green means it is online)
4. Bring the device to an open sky, so that the device can obtain
better GPS signals.
Q: Can't receive any push notifications after the alarm is triggered
A: Check whether the “Alert”page has corresponding alarm records.
- If yes: please click the logout button in the upper right corner of the
Profile, and try to log in again.
- if no:1. Please check the online status and network status of the
device.
2. Please click the button in the upper right corner and make sure
you don't filter out any alarms.
3. Please try to check and setup the alert again.
Q: The device disappeared from the “List”page.
A: please click the logout button in the upper right corner of the Profile,
and try to log in again.
*If you have any other questions, click the icon to get technical support.