Lncoon C41 User manual

C41 GPS Tracker
(User Manual)
Email: [email protected]
Website: www.lncoon.com
Tracking Platform: lncoon.com/download
@Lncoon
@lncoon.gps
WhatsApp Group

2
Content List
Appearance ....................................................................................... 3
Install Device ..................................................................................... 3
Download App................................................................................... 7
Sign up & Log in................................................................................. 8
Add Device ........................................................................................ 9
Top up ............................................................................................. 11
Insert & Power on............................................................................ 11
Ensure Device Online....................................................................... 12
Status Indicator ............................................................................... 12
Device Inactive............................................................................................................................................................12
Device Offline..............................................................................................................................................................12
Get Help .......................................................................................... 13
App Instruction................................................................................ 14
Real Time Tracking........................................................................... 15
History Playback .............................................................................. 16
Geo Fence........................................................................................ 17
Alert Setting .................................................................................... 18
FAQ ................................................................................................. 19
Set APN ........................................................................................... 20
LED Indicators.................................................................................. 21

3
Appearance
Install Device
⚫Wire Definition:
⚫How to connect:
1. Switch On: Open the cover of the tracker, and confirm that the power switch is
on.
2. Connect Power Supply: Take out the attached wire, connect the red end to the
V-
Black
Power - (Negative)
V+
Red
Power + (Positive)
Relay
Yellow
Remote Fuel Cut
ACC
Orange
Engine Detection
GPS Indicator (Blue)
Power Switch
Power Indicator (Red)
GSM Indicator (Green)
SIM Slot
Back Cover

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positive of the car battery, and the black end to the negative.
If the device is powered on successfully, the red LED will light up.
(When the engine is turned on, a 12V voltage can be detected with a multimeter between the
positive and negative)
3. ACC Detection (Optional): Connect the orange end to the ACC fuse to ensure the
engine detection works correctly.
4. Remote Power Cut-off (Optional):
(i)Find the fuel tank wire and cut it in two at the proper location.
(ii)Twist the white end and the green (87a) end together and connect to the end
of the oil pump wire near the ACC fuse.

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(iii)Connect the green (30) end to the end of the oil pump wire near the oil pump.
(iv)Connect the yellow end to the yellow end of the relay to ensure the fuel cut-off
works correctly.

6
C41 wiring diagram
⚫Red and black wires power on the device, and
other wires correspond to different optional
functions, please connect according to your
needs.
⚫Please refer the installation steps to someone
familiar with the vehicle's electrical circuit, if
you can’t install it yourself.
⚫There is an additional end on the device for
optional SOS button function accessories,
which can be ignored

8
Sign up & Log in
⚫Click Sign Up
①Choose your country or region
②Enter a valid email address
③Click ‘→’ to get a verification code from noreply@track9999.com
*(If no email received, please check the trash or spam.)
④Set up and confirm Password
⑤Check and agree the terms and policy
⑥Click on Submit
*The App will automatically log in to your account, please remember your account and
password for future login.
①
②
③
④
⑤
⑥

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Add Device
1. Click the ‘+’ on the top right to add device.
2. Scan or type in the IMEI number on the package or device body.
Add Device
Find the IMEI barcode
on package or device
Scan
Barcode

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3. Click ‘Add Device’ to confirm.
4. Edit basic info about this device, or click on ‘Save’ directly to skip
this step.
5. You can always come back and edit in the ‘Detail’ Page later.
Edit
C41
C41
C41

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Top up
1. Go to ‘List’, you will see the device you just bind.
2. Click the ‘Top-up’ icon, or go to plan.lncoon.com
3. Type in and check the ICCID is matching the ICCID on the back of
the package and confirm to top up.
4. Choose a plan and finish the payment.
*Alternate top-up page: lncoon.com/plan
5. You can skip this step if you change another SIM card, please refer
to: Set APN
Insert & Power on
⚫Connect the device to the hub end of the wires to turn on the
device.
C41

12
Ensure Device Online
1. Go to ‘List’, you will see the C41 you just bind.
2. You can tell the status of the device via the color of the icons.
3. When the icons displayed in green or orange or red, it means the
device is online.
Device Inactive
⚫Top up is required before activating. If you have just topped up,
please try restarting the device.
Device Offline
⚫Check whether the device is well connected to the power supply.
⚫Check if your subscription is expired.
⚫Check the LED indicators and contact us.
OFFLINE
Status Indicator
C41

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Get Help
⚫Live chat with us by clicking the service icon
⚫Email: [email protected]om
⚫Messenger us on Facebook: m.me/lncoon
⚫WhatsApp: +86 188 3978 7338
⚫Check the FAQ Library on website: lncoon.com/FAQ

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App Instruction
⚫Bottom Menu
⚫Console Menu
1. Tapping the icon to check the device.
2. Tapping the button to expand the menu.
Map Page
Device List
Alerts Report
Account Setting
Note:
If there is no map display, please install Google Maps app.
Device Status
Last Location
Console Menu

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Real Time Tracking
⚫Tapping on ‘Tracking’ to enter tracking page.
Map Type
Show Traffic
Street View
Locate Car
Device Status
Show the Address
Share Location

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History Playback
⚫Click ‘Playback’to search the historical trips.
Select the time period and click "OK"
C41
v
Calendar Report
Play & Pause
Speed up
Hide / Show the line
Choose another period
v
Driving Behavior Count

17
Geo Fence
⚫Click ‘Geo Fence’ to manage your customized fences.
⚫
Add Fence
Search Landmark
Set Radius
Rename Fence
Confirm Create Fence
Alert Trigger Option

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Alert Setting
①Find your device in the list page, click on the icon.
②Go to ‘Command’ page to set alerts based on different situations.
③Explore more setting options to design your own tracking style.
⚫These commands can only be affected when devices are online.
⚫If you are confused about these settings, please feel free to
contact us.
Setting Tag
Click to send
Parameters
Setting Options
C41

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FAQ
Q: There is no device on the map, only a blue dot shows the location of my
phone.
A: 1. Make sure the device is fully charged and powered on;
2. Make sure you have a valid subscription plan;
3. Check the "List" page to make sure the device is online;
*(The icon in red, orange or green means it is online)
4. Bring the device to an open sky, so that the device can obtain better
GPS signals.
Q: Can't receive any push notifications after the alarm is triggered
A: Check whether the “Alert”page has corresponding alarm records.
- If yes: please click the logout button in the upper right corner of the Profile,
and try to log in again.
- if no:1. Please check the online status and network status of the device.
2. Please click the button in the upper right corner and make sure
you don't filter out any alarms.
3. Please try to check and setup the alert again.
Q: The device disappeared from the “List”page.
A: please click the logout button in the upper right corner of the Profile, and
try to log in again.
*If you have any other questions, click the icon to get technical support.

20
Set APN
⚫When replaces the SIM card, you need to set the APN that matches the
SIM card for the device.
1. Look up APN: Each operator has its own APN; you can consult them or
google their name + APN to find the correct APN
2. Then text the command to the SIM card in the device via SMS:
APN,name#
e.g.:APN: mobiledata
Then send: APN,mobiledata# (No spaces between)
3. If C41 received the command, it will reply “OK”.
4. If the APN is correct, the C41 will be activated.
C41
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