Logicube Thunderbolt 3/USB-C I/ O CARD User manual

Quick Start Guide
TBT-QSG-v1.3 Page 1 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:[phone]• fax:[phone]
www.logicube.com
Thunderbolt™ 3/USB-C I/O Card
Installation Instructions
Before installing the Thunderbolt 3/USB-C I/O card, make sure
the Falcon-NEO has the latest software AND firmware installed.
The latest version can be found on the Falcon-NEO’s knowledge base
page at: https://www.logicube.com/knowledge/forensic-falcon-neo/.
Instructions on how to update the software and firmware can also be
found on the same page above.
The Falcon-NEO Thunderbolt 3/USB-C I/O Card is not hot-swappable. Always turn
the Falcon-NEO off before connecting or disconnecting the I/O card to/from the
Falcon-NEO. Drives or enclosures connected to the I/O card can be hot-swapped.
The I/O card does not currently support imaging in TDM from Mac
computers. Please refer to our AppNote on how to image Macs with the
Falcon-NEO. This AppNote can be found on our Falcon-NEO support
page at: http://www.logicube.com/knowledge/forensic-falcon-neo/
To install the Thunderbolt 3/USB-C I/O card:
1. Turn the Falcon-NEO OFF and disconnect the AC adapter/power supply from the back of the
Falcon-NEO.
2. Turn the Falcon-NEO upside-down and use the included screwdriver to remove the desired I/O
port door:

Quick Start Guide
TBT-QSG-v1.3 Page 2 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:[phone]• fax:[phone]
www.logicube.com
3. The open I/O port should look like this:

Quick Start Guide
TBT-QSG-v1.3 Page 3 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:[phone]• fax:[phone]
www.logicube.com
4. Take the Thunderbolt/USB-C I/O card and connect it to the I/O port.
5. Take the power cable from the Falcon-NEO and connect it to the power port on the
Thunderbolt/USB-C I/O card. Once the power is connected, connect the Thunderbolt/USB-C I/O
card into the open I/O port.

Quick Start Guide
TBT-QSG-v1.3 Page 4 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:[phone]• fax:[phone]
www.logicube.com
6. Using the included screwdriver, tighten the two small screws on each side of the I/O card into the
post.
7. Take the labeled door and attach it back to the open I/O port. Use the included screwdriver to re-
tighten the screw to the I/O port door.
8. Repeat steps 2 through 5 to install other Thunderbolt/USB-C I/O cards to any of the other
available I/O ports.
Once all the Thunderbolt/USB-C I/O cards have been properly installed, the Falcon-NEO can now be used
with Thunderbolt/USB-C external drives and storage enclosures. Any connected Thunderbolt/USB-C
external drive and enclosure should appear like any other drive.
The Falcon-NEO Thunderbolt 3/USB-C I/O Card is not hot-swappable. Always turn
the Falcon-NEO off before connecting or disconnecting the I/O card to/from the
Falcon-NEO. Drives or enclosures connected to the I/O card can be hot-swapped.

Quick Start Guide
TBT-QSG-v1.3 Page 5 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:[phone]• fax:[phone]
www.logicube.com
Technical Support Information
For further assistance please contact
Logicube Technical Support
By phone: [phone], option 3, 8 a.m. –5 p.m. PT, M-F
(excluding US legal holidays)
or by email: [email protected]