LOOK EASY HDC989N User manual

LOOK EASY HDC989N
Instructions Manual
1
HIGH DEFINITION
VIDEO CONFERENCE CAMERA
Instructions Manual
© 2020 LOOK EASY INTERNATIONAL LIMITED
V 1.1
WARRANTY REGISTRATION FORM INSIDE
Thanks for your purchase of our High Definition Video Conference Camera.
In order to correctly use the camera, please read carefully this manual before use,
and also carefully keep this manual for future use.

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TABLE OF CONTENTS
1. Safety Precautions ..................................................................................................4
2. Understanding Interfaces ........................................................................................5
2.1 Camera Interfaces ...........................................................................................5
2.2 Initial Configuration .........................................................................................6
2.3 Video Output....................................................................................................6
2.4 Bracket Mount ................................................................................................7
3. Understanding the Camera......................................................................................9
3.1 Main Features ..................................................................................................9
3.1.1 Camera Features ...................................................................................9
3.1.2 Network Features................................................................................10
3.1.3 Technical Specifications ......................................................................10
3.1.4 Dimensions..........................................................................................12
3.2 Packing Contents............................................................................................12
3.3 Interfaces .......................................................................................................13
3.3.1 External Interfaces ..............................................................................13
3.3.2 DIP Switch............................................................................................13
3.3.3 VISCA/RS-232 interface.......................................................................14
3.4 Remote Control..............................................................................................16
3.5 IR Remote Control Usage...............................................................................18
3.6 Menu Setting..................................................................................................20
3.6.1 Main Menu..........................................................................................20
3.6.2 System Setting.....................................................................................21
3.6.3 Camera Setting....................................................................................22
3.6.4 Exposure Setting..................................................................................23
3.6.5 Color Setting........................................................................................24
3.6.6 Image Setting ......................................................................................25
3.6.7 Focus Setting .......................................................................................26
3.6.8 Noise Reduction ..................................................................................27
3.6.9 P/T/Z....................................................................................................28
3.6.10 Video Format.......................................................................................29
3.6.11 Version ................................................................................................30

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TABLE OF CONTENTS
3.6.12 Restore Default ...................................................................................31
4. Internet Explorer Login ..........................................................................................32
4.1 Web Client......................................................................................................32
4.1.1 Download and Install Plug-in ..............................................................32
4.1.2 Web client Log In.................................................................................32
4.1.3 Live View .............................................................................................33
4.1.4 Playback ..............................................................................................34
4.1.5 Configuration ......................................................................................35
4.1.6 Logout .................................................................................................39
5. Serial Communication Control ...............................................................................60
6. Camera Maintenance and Troubleshooting ..........................................................60
6.1 Camera Maintenance.....................................................................................60
6.2 Troubleshooting.............................................................................................60

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1. SAFETY PRECAUTIONS
Electric Safety
Installation and operation must be in accordance with electric safety standards.
Transportation Precautions
Avoid strong vibration during transportation, storage, and installation.
Installation Precautions
Never pan and/or tilt the camera by hand otherwise mechanical issues might occur.
This camera is designed to be installed in a flat surface such as desktop or ceiling
mount and not in any kind of slantways.
Do not clean the camera with corrosive liquids to avoid damaging the surface which
is made up of organic material. Make sure the camera has enough clearance for pan
and/or tilt.
Never power on the camera before the installation is completed.
Power Supply
The camera should be PoE powered or supplied with DC ±12V with a max electrical
current of 2A. Please check the below illustration for polarity details.
Figure 1 DC Plug
DO NOT DISSEMBLE THE CAMERA
The warranty will be void after any unauthorized modification or dismantling.
ATTENTION
Electromagnetic filed under certain levels might affect the camera image!

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2. UNDERSTANDING INTERFACES
2.1.Camera Interfaces
Figure 2 Interfaces
1. Camera Lens
2. Camera Base
3. Remote Control Acknowledge LED
4. DIP Switch
5. 1/4''-20 Screw Thread
6. Visca / RS232 Control Interface (input)
7. Visca / RS232 Control Interface (output)
8. RS485 Input (left + / right-)
9. Audio Input Interface
10. 3G-SDI Interface Output
11. HDMI Interface Output
12. 10/100M Network Interface (PoE Supported)
13. DC12V Input Socket
Figure 3 Illustration of available interfaces

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2.2.Initial configuration
1) Connect the camera LAN port to a PoE powered network switch or connect
the supplied DC12V power supply adapter.
2) Once connected to power, power LED will it on and remote control
acknowledge LED will blink, the camera will pan from the left to the right and
then goes to the HOME position (intermediate position of both horizontal and
vertical). When remote control acknowledge LED stops blinking, the self-
diagnostic is completed.
Note: If you set preset 0 position, when power-on self-diagnostics is
completed then the camera automatically moves to the preset 0 position.
2.3.Video Output
The camera has a variety of video outputs such as HDMI, 3G-SDI and LAN under
NDI, Onvif, H.265. H.264 and Webpage.
1) HDMI Video Output
a. HDMI Video Output
b. Connect the camera to the monitor via HDMII video cable
2) 3G-SDI Video Output
A. 3G-SDI Video Output
B. Connect the camera and the monitor via 3G-SDI video cable; video output
is available after camera self-test
3) Video Output from LAN
a. LAN Port
b. Use NDI tools to connect to the camera
c. Webpage Login: Open your browser and enter 192.168.5.163 in the
address bar (factory default); press Enter to enter into the login page; click
on the “player is not installed, please download and install!" and follow
the installation steps for installation. Then enter the user name admin and
password admin (factory default); press Enter to enter into the preview
page, users can carry out PTZ control, video recording, playback,
configuration and other operations.
d. Connect the camera to any supported H.265, H.264 and Onvif decoder.
Figure 4 Look Easy NVR5736DB
Optional additional features:
-Monitor live video feed of up to
36 cameras in a single screen
-Easily control up to 36 cameras
in a single screen

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2.4.Bracket mount
Bracket can only be wall-mounted or ceiling-mounted.
1) Wall-mount instructions

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2) Ceiling-mount instructions

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3. UNDERSTANDING THE CAMERA
3.1.Main Features
3.1.1. Camera Performance
The camera offers perfect functions such as superior performance and rich
interfaces. The features include advanced ISP processing algorithms to provide
vivid images with a strong sense of depth, high resolution and fantastic color
rendition. It supports H.265/H.264 encoding which makes motion video fluent and
clear even with less than ideal bandwidth conditions.
a) Superb High-definition Image using 1/2.8 inch high-quality CMOS sensor.
Resolution is up to 1920x1080 with a frame rate up to 60 fps
b) 20x Optical Zoom Lens
c) Leading auto focus algorithm makes the lens a fast, accurate and stable
auto-focusing
d) Low Noise and High SNR CMOS effectively ensure high SNR of camera
video
e) Advanced 2D/3D noise reduction technology used to further reduce the
noise while ensuring image sharpness
f) High accuracy step driving motor mechanism quiet PTZ, it works
extremely quiet and moves smoothly and moves to designated position
very quickly
g) Multi-Format Video Outputs supporting HDMI, 3G-SDI, NDI, H.264/H.265.
h) The 3G-SDI is available for 100m transmission at 1080p60 format
i) Bundled IR remote control or optional 2.4G wireless remote control.The
2.4G wireless remote control will not be affected by any angle or IR
interference and can be operated in distance
j) Support low-power sleep/wake up, the consumption is less than 500mW
under sleep mode
k) VISCA, PELCO-D, PELCO-P multiple control protocols which can be
automatically recognized. Support VISCA control protocol through TCP/IP
l) RS-232 cascade function
m) Up to 255 presets positions (10 presets using a remote control)
n) Wide Applications such as Tele-education, Lecture Capture, Webcasting,
Videoconferencing, Tele-training, Tele-medicine, Interrogation and
Emergency command systems

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3.1.2. Network Features
a) Audio Input Interface supporting 16000, 32000, 44100 and 48000
sampling frequency and AAC, MP3 and PCM audio coding
b) Supports H.264/H.265 video compression with AAC, MP3 and PCM audio
compression
Supports compression of resolution up to 1920x1080 with frame up to 60
fps and 2 channel 1920x1080p with 30 fps compression
c) Support ONVIF, RTSP, RTMP protocols and RTMP push mode, easy to link
streaming media servers such as Wowza and FMS
3.1.3. Technical Specifications
Camera Parameter
Sensor
1/2.8 inch high-quality HD CMOS sensor
Effective Pixels
16: 9 2.07 megapixel
Video Format
1080P60/50/30/25/59.94/29.97;
1080I60/50/59.94;
720P60/50/30/25/59.94/29.97
Optical Zoom
20X
f
＝
5.2
～
98mm
View Angle
3.2°
（
tele
）
55.8°
（
wide
）
AV
F1.5 – F3.0
Digital Zoom
10X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus
Auto/Manual
Aperture
Auto/Manual
Electronic Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode,
Gamma curve
SNR
>55dB
PTZ Parameter
Pan Rotation
±170°
Tilt Rotation
-30° to +90°
Pan Control Speed
0.1 to 180°/sec
Tilt Control Speed
0.1 to 80°/sec
Preset Speed
Pan: 60°/sec, Tilt: 30°/sec
Preset Number
255 presets (10 presets by remote control)

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Input/Output Interface
Video Interfaces
HDMI, 3G-SDI and LAN
Image Code Stream
Simultaneously Dual Streams outputs
Video Compression Format
H.264, H.265
Control Signal Interface
RS-232 Ring through RS232 output, RS-485
Control Protocol
VISCA/Pelco-D/Pelco-P
Baud Rate: 115200/9600/4800/2400bps
Audio Input Interface
Double track 3.5mm linear input
Audio Compression Format
AAC/MP3/PMC Audio compression
HD IP Interface
100M IP port (100BASE-TX)
Support IP Visca control protocol
Network Protocol
RTSP/RTMP, ONVIF
Power Interface
HEC3800 outlet (DC12V)
Other Parameter
Supply Adapter
AC110V-AC220V to DC12V/2A
Input Voltage
DC12V±10%
Input Current
2A
Consumption
12W (Max)
Store Temperature
-10°C
to +60°C
Store Humidity
20% to 95%
Working Temperature
-10°C to +50°C
Working Humidity
20% to 80%
Dimension
150mm×150mm×167.5mm
Weight
1.4KG
Working Environment
Indoor
Remote Operation (IP)
Remote Upgrade, Reboot and Reset
Contents
Power Supply, RS232 Control Cable and
Remote Control
Optional Accessories
Bracket

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3.1.4. Dimensions
3.2.Packing contents
Power adapter x 1
IR Remote control x 1
RS232 cable x 1
User manual x 1
Cascade cable x 1
OPTIONAL:
wall mounting bracket
ceiling mounting bracket
2.4G wireless remote

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3.3.Interfaces
3.3.1. External Interfaces
a) External interface: RS232 Input /Output, RS485 Input, HDMI Output, 3G-
SDI Output, Audio Input, LAN, DC12V Power Interface.
Figure 5 External interfaces
3.3.2. DIP Switch
There is a DIP Switch located at the bottom of the camera.
Figure 6 DIP Switch

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Table 2.2 DIP Switch Settings
NO
SW1
SW2
ACTIVE MODE
1
OFF
ON
Working Mode
2
ON
OFF
Updating Mode
Note: Firmware upgrade using Web GUI can be done under Working Mode.
3.3.3. VISCA/RS-232 Interface
a) RS-232 Interface
PIN
CAMERA
PC DB-9 PORT
1
DTR
DCD
2
DSR
RXD
3
TXD
TXD
4
GND
DTR
5
RXD
GND
6
GND
DSR
7
IR OUT
RTS
8
NC
CTS
9
N/A
RI
b) RS-232 Mini-DIN 8-pin Port Pin Out
NO
PORT
DESCRIPTION
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
System Ground
5
RXD
Receive Data
6
GND
System Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection

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c) RS232 (DB9) Port Pin-Out
NO
PORT
DESCRIPTION
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
d) VISCA daisy-chain
NO
CAMERA 1
CAMERA 2
1
DCD
DTR
2
RXD
DSR
3
TXD
TXD
4
DTR
GND
5
GND
RXD
6
DSR
GND
7
RTS
NC
8
CTS
NC

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3.4.Remote Control
1
Standby Key
After 3 second long press, the camera will step into
standby mode. Long press 3 second
again, the
camera will self-
test again and back to HOME
position.
(Note: If power-on mode is turned on and Preset 0
is set, and there is no operation within 12s, it will
automatically point to the specified preset
position.
2
Camera Address Selection
Select the camera address which wants to be
controlled
3
Number Key
Set or run 0-9 presets
4
* and # Key
Key combination use
5
Focus Control Key
Auto Focus: Enter into autofocus mode.
Manual Focus: The camera focus mode is manual
Switch the camera focus mode to manual focus by
pressing [focus +] or [focus -] to adjust.
6
Zoom Control Key
Zoom
＋
:Lens near
Zoom
－
:Lens far
7
Set or Clear Preset key
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8
Pan/Tilt Control Key
Press Key (Up)
Press Key (Down)
Press Key (Left)
Press Key (Right)
Press HOME Key (Return to the default position or
enter into the next level menu)

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9
BLC Control Key
Back Light ON / OFF: Turn on or off the backlight
10
Menu Setting
Open or close the OSD menu
Enter/exit the OSD menu or return to the previous menu
11
Camera IR Remote Control Address Setting
【*】+【＃】+【F1】: Camera Address No. 1
【*】+【＃】+【F2】: Camera Address No. 2
【*】+【＃】+【F3】: Camera Address No. 3
【
*
】
+
【＃】
+
【
F4
】:
Camera Address No. 4
12
Key Combination Functions
【#】+【#】+【#】: Clear all presets
【*】+【#】+【6】: Restore factory defaults
【*】+【#】+【9】: Flip switch
【*】+【#】+ Auto : Enter into the aging mode
【*】+【#】+【3】: Menu set to Chinese
【*】+【#】+【4】: Menu set to English
【*】+【#】+ Manual : Restore the default user name,
password, and IP address
【#】+【#】+【0】: Switch video format to 1080P60
【#】+【#】+【1】: Switch video format to 1080P50
【#】+【#】+【1】: Switch video format to
1080P5011)
【#】+【#】+【3】: Switch video format to 1080I50
【#】+【#】+【4】: Switch video format to 720P60
【#】+【#】+【5】: Switch video format to 720P50
【#】+【#】+【6】: Switch video format to 1080P30
【#】+【#】+【7】: Switch video format to 1080P25
【#】+【#】+【8】: Switch video format to 720P30
【#】+【#】+【9】: Switch video format to 720P25

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3.5.IR Remote Control Usage
After camera self-diagnosis, it can receive and execute the IR commands. Press
the remote control key, the IR acknowledge indicator LED will blink; after releasing
the key, the IR acknowledge indicator LED stop blinking. User can control the
pan/tilt/zoom, setting and calling preset positions via the IR remote control.
Key Instruction:
“press the key” means a click rather than a long-press, a special note will be
given if a long-press for more than one second is required.
When a key-combination is required, do it in sequence.
For example,【*】+【#】+【F1】means press【*】first and then press
【#】and last press【F1】
a) Camera Selection
Select the camera address to control
b) Pan/Tilt Control
Press Key (Up)
Press Key (Down)
Press Key (Left)
Press Key (Right)
Press【HOME】(call preset 0)
Press and hold the up/down/left/right
key, the pan/tilt will keep running,
from slow to fast, until it runs to the
endpoint; the pan/tilt running stops as
soon as the key is released.
c) Zoom Control
Press【ZOOM +】key (Zoom In)
Press【ZOOM -】key (Zoom Out)
Press and hold the key, the camera will keep
zooming in or zooming out and stops as soon
as the key is released.

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d) Focus Control
Press【FOCUS +】key (Focus Near)
Press【FOCUS -】key (Focus Far)
Note: Above only valid under manual focus
mode.
Press【AUTO】to activate Auto Focus mode
Press【MANUAL】to activate Manual Focus
mode
Press and hold the key, the action of focus will
keep continue and stops as soon as the key is
released.
e) BLC Setting
Back Light Compensation ON / OFF
f) Setting, calling and clearing presets

Preset setting: to set a preset position,
press【SET PRESET】key and then press
the 0 to 9 to set a relative preset.
Note: Remote control only supports 10
preset positions.
Preset calling: press 0 to 9 to directly call
the preset position.
Note: If preset position is blank, request
will be disregarded.
Preset clearing: to clear a preset position,
press【CLEAR PRESET】then press 0 to 9
to clear the relative preset.
Note: Press 【#】
key three times
continually to cancel all the presets.

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g) Camera Remote Control Address Setting
【*】+【＃】+【F1】Camera Address No.1
【*】+【＃】+【F2】Camera Address No. 2
【*】+【＃】+【F3】Camera Address No. 3
【*】+【＃】+【F4】Camera Address No. 4
3.6.Menu Setting
3.6.1. Main Menu
In normal working mode, press【MENU】key to display the menu, using
scroll arrow to point at or highlight the selected items.
Language: Language setting, Chinese / English
Setup: System setting
Camera: Camera setting
P/T/Z: Pan tilt setting
Video Format: Video format setting
Version: Camera version setting
Restore Default: Reset setting
MENU
Language
English
(Setup)
(P/T/Z)
(Video Format)
(Version)
(Restore Default)
[ ↑↓]Select
Value
[ ← → ]Change