Lupe PURE CORDLESS User manual

Pure Cordless
User Guide

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Pure Cordless - User Guide
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Version: 1.0
Copyright © 2020 Lupe Technology Limited. All Rights Reserved.
This document contains information owned by Lupe Technology Limited and/or its
ailiates. Do not copy, store, transmit or disclose to any third party without prior
written permission from Lupe Technology Limited.
Other product and company names may be trademarks or registered trademarks
of other companies, and are the property of their owners. They are used only for
explanation, without intent to infringe.
contents
safety.............................................................................................4
box contents ..............................................................................5
assembly......................................................................................6
charging the battery..............................................................8
using the Pure Cordless........................................................9
emptying the bin.................................................................... 12
accessories............................................................................... 13
cleaning the filters ................................................................ 14
cleaning the roller bar and brush bar......................... 15
removing blockages............................................................. 16
troubleshooting .......................................................................17
register your Pure Cordless............................................... 19
replacement parts and upgrades ................................ 21
compliance...............................................................................22
contact us .................................................................................22

safety
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• Only use the product as
described in this User Guide or
as advised by Lupe.
• Do not modify or disassemble
the product in any way other
than that described in this
User Guide or advised by
Lupe.
• Only use chargers,
attachments and accessories
with this product that are
specified by Lupe.
• Only use batteries with this
product that are specified by
Lupe. Other types of battery
may result in fire or explosion.
Do not use a battery that
is damaged or modified, or
expose a battery to fire or
high temperatures. Do not
create a short circuit across
the battery terminals.
• Do not allow children under
the age of 8 years old to use
the product. Supervise all
children who use the product.
Do not allow the product to
be used as a toy.
• Keep hair, loose clothing, and
all parts of the body away
from moving parts.
• Keep all openings free from
blockages.
• This product is only suitable
for dry locations. Do not use
the product outdoors, on wet
suaces, or in areas of high
moisture. Do not handle any
part of the product or charger
with wet hands.
• Do not use the product
in extremely hot or cold
temperatures. Only use the
product at temperatures
between 10°C (50°F) and 30°C
(86°F).
• Do not use the product to
pick up water, flammable
or combustible liquids, or
anything that is burning
or smoking. Do not apply
fragrance or another scented
product to the filters, as they
are flammable and can start
a fire.
• Do not use the product to pick
up sharp objects, such as
broken glass.
• If any part of the product
or charger, including the
charger’s cable, is damaged,
stop using them immediately.
Contact Lupe.
• If the product is not working
as expected, or if it has
received a sharp blow,
been dropped, le outdoors
or submerged in water,
stop using the product
immediately. Contact Lupe.
safety
WARNING. Before using the product, read all instructions
and safety information. Keep this User Guide in a safe place
for future use.

box contents
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• Unplug the charger when not
in use for extended periods.
• Do not use the product
without the bin and both
filters in place.
• Take care when cleaning on
the stairs.
• Before cleaning flooring,
rugs or carpets, check the
flooring manufacturer’s
recommended cleaning
instructions. The brush bar
may damage certain floor
suaces.
• Do not clean any parts of the
product using a dishwasher or
harsh chemicals.
• Before removing the brush bar
or roller, always switch o the
product.
• This product is designed for
household use only.
box contents
1
Main body
5
Wand
2
Rechargeable battery
6
Crevice tool
3
Charger & detachable plugs
7
Upholstery tool
4
Cleaning head
8
Accessory mount
6
8
7

assembly
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assembly
click
click

carrying the product
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carrying the product
Select the correct plug for your region from those provided
and attach to the charger.
click

charging the battery
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charging the battery
You can charge the battery while it is fitted in the vacuum cleaner,
or you can remove it to charge it separately.
While the battery is charging, the status lights flash in sequence.
When all status lights turn o, the battery is fully charged.
We recommend to fully charge the battery before first use.
While the battery is charging, do not insert or remove the
battery from the vacuum cleaner.
Do not store the battery when it is completely empty.
Always ensure the battery has some amount of charge.
2
OR
1

using the Pure Cordless
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using the Pure Cordless
1
On/o
2Increase power level
3
Decrease power level
4Brush bar on/o (default is on)
The Pure Cordless has three power levels, indicated by the lights on
the +and –buttons:
To maximise the battery life and prevent overheating, use the eco or
normal power level whenever possible.
When cleaning delicate floors, or long-pile rugs and long-
pile carpets, you may want to turn the brush bar o.
eco
Power level for maximum cleaning time.
normal
The default level that is suitable for general use.
max
Enhanced power for particularly dirty areas.
off
on
on
off
off
off

using the Pure Cordless
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upright mode
12
hose mode
1 2
Always hold the handle on the main body when using the
hose for cleaning.

using the Pure Cordless
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carry mode
3
2
1 2
5
4

emptying the bin
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emptying the bin
43
1
2
56

accessories
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accessories

cleaning the filters
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cleaning the filters
Clean both filters at least every month.
pre-motor filter
Do not dry the filters on a radiator or hot suace.
9
34
24h
6
8
7
5
1
2

cleaning the roller and brush bar
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HEPA filter
When removing or replacing the HEPA filter, hold the filter
by the sides. Do not press on the centre of the filter.
1
24h
3
2
4
click
cleaning the roller and brush bar
To remove the roller and brush bar from the cleaning head,
use a coin to turn the release caps. Check the release caps
for hair and remove if present.
4
2
3
1

removing blockages
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removing blockages
If you can’t remove a blockage, contact Lupe.

troubleshooting
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troubleshooting
Problem Cause Button status Solution
Vacuum
cleaner
does not
power on
Battery is flat
or missing
Charge the battery, insert into the
vacuum cleaner and press the power
button o then on.
Blockage in
airway, filters
blocked
All user control
buttons flash
Remove any blockages, empty the bin
and clean the shroud, (see p12, step 5).
Clean the pre-motor and HEPA filter.
Pre-motor
filter is missing
on/o (button 1)
flashes
Check that the pre-motor filter is
inserted correctly and press the
power button o then turn on.
Vacuum
cleaner
does not
pick up dirt
Bin is full,
brush bar is
clogged
Empty the bin and clean the shroud,
(see p12, step 5). Clean the roller and
brush bar.
Blockage in
airway, filters
blocked
Remove any blockages / clean the
pre-motor and HEPA filter.
Vacuum
cleaner
tuns o
before the
battery is
empty
Blockage in
airway, filters
blocked
All user control
buttons flash
Remove any blockages, empty the bin
and clean the shroud, (see p12, step 5)
Clean the pre-motor and HEPA filter.
Pre-motor
filter removed
on/o (button 1)
flashes
Re-insert the bin with pre-motor filter
and press the power button o then
on.
The
battery
lights stay
on but the
vacuum
cleaner is
o
Vacuum
cleaner was
not turned
o before
charging
Press the o button to turn battery
lights o. Always press the o button
when the battery is flat before
charging the battery.
Pre-motor
filter is missing
Check that the pre-motor filter is
inserted correctly and press the
power button o then on.
The brush
bar and
roller stop
working
Blockage
in roller,
blockage in
brush bar of
the cleaner
head
Brush bar on/
o (button 4)
flashes
Press the brush bar on/o button. If
the button still flashes, li the cleaner
head o the suace and press the
button again. If the button still flashes
then power o the product, turn the
twist caps, remove the brush bar and
roller then clear any blockages.
Too much
power for type
of floor
Brush bar on/
o (button 4)
flashes
Some suaces may cause the brush
bar and roller to stop. Decrease the
power and then try again.
Still having problems? Contact us at lupetechnology.com

troubleshooting
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battery status lights
The battery lights 1 - 4 flash WHITE in sequence as they charge. When
the battery is fully charged all lights 1 - 4 turn o, (if the lights do not
turn o press the power button o).
The lights 1 - 4 go out in sequence during discharge. LED 1 will flash
when the battery is nearly empty.
If there is a problem, the status lights on the battery may turn RED.
1
2
3
4
Status light Meaning Solution
Light 1 is flashing red Battery is empty Charge the battery
Lights 1 & 2 are
flashing red
Incorrect
charger
connected
Connect the supplied Lupe
charger instead
Lights 1 & 4 are
flashing red
Battery is too
cold
Keep the battery at room
temperature for 5 hours before
use
Lights 3 & 4 are
flashing red
Battery is too
hot
Allow the battery to cool down
for 1 hour before use. Always
use at room temperature.
All lights are flashing
red
Fault Stop using the product and
contact Lupe
Still having problems? Contact us at lupetechnology.com

register your Pure Cordless
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register your Pure Cordless
Lupe customer care
Thank you for choosing Lupe.
We are confident that you will receive many years’ high peormance
use and satisfaction from your machine. If you have any queries
regarding your Lupe appliance visit lupetechnology.com.
If your machine needs repair or maintenance other than that shown
in this manual or advised by Lupe then please contact Lupe directly.
How do I register my Lupe guarantee?
Register your guarantee online within 28 days of purchase at
lupetechnology.com. You will be covered for parts and labour for the
guarantee period.
What does a Lupe guarantee cover?
Your statutory rights are not aected by this guarantee.
A Lupe guarantee covers the repair or replacement (at Lupe’s
discretion) of your Lupe machine if it is found to be defective due to
faulty materials or workmanship within the guarantee period.
If any part is no longer available Lupe will replace it with a functional
replacement part.
Where is the Lupe guarantee valid?
This guarantee is valid in any country if the machine is purchased
through lupetechnology.com, or where it has been purchased
through an authorised seller.

register your Pure Cordless
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What isn’t covered by a Lupe guarantee?
Lupe machines are engineered and constructed from high quality
materials in order to provide many years of use in normal domestic
settings. If it is used in the way it is intended and breaks down within
the guarantee period, it is our responsibility to repair or replace it.
There are circumstances in which a Lupe guarantee does not cover
the repair or replacement of a machine. Here’s what isn’t covered:
1. Normal wear and tear, including parts that might wear out
over time (e.g. belts, brush bar, roller, hoses, batteries, filters,
accessory tools etc.)
2. Reduction in battery discharge time due to age and normal wear
and tear of the battery within the temperature range set out
under the safety instructions.
3. Accidental damage, faults caused by negligent use or care,
misuse, neglect, careless operation or handling of the vacuum
cleaner which is not in accordance with the Lupe user guide
supplied with your machine in the country in which it was
purchased.
4. Damage as a result of use not in accordance with the rating
plate.
5. Damage caused by not carrying out the recommended
appliance maintenance.
6. Blockages - please refer to the user guide.
7. Damage from external sources such as transit, weather,
electrical outages or power surges.
8. Failures caused by circumstances outside of Lupe’s control.
9. Cosmetic damage to the appliance even if only through normal
use.
10. Faults caused by incorrect assembly or use of parts not
assembled or installed in accordance with the instructions
provided by Lupe.
11. Use of parts and accessories which are not Lupe genuine
components. A range of genuine Lupe spares and accessories is
available at lupetechnology.com.
12. Repairs or alterations carried out by parties other than Lupe or
its authorised agents.