Majestic fireplaces NV360 Series Mounting instructions

2261
DV360/580
cover
1/24/00 djt
Decorative Gas Appliance
Model: NV360
NV580
Homeowner's Installation and
Operating Manual
CERTIFIED
D
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N
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20003565 7/06 Rev. 7
PLEASE READTHIS MANUAL
BEFORE INSTALLING AND USING
APPLIANCE.
WARNING: IF THE INFORMATION IN
THIS MANUAL IS NOT FOLLOWED EX-
ACTLY, A FIRE OR EXPLOSION MAY
RESULT CAUSING PROPERTY DAM-
AGE, PERSONAL INJURY OR LOSS
OF LIFE.
FOR YOUR SAFETY
Installation and service must be per-
formed by a qualified installer, service
agency, or the gas supplier.
What to do if you smell gas:
• Do not try to light any appliance
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas upplier
for myour neighbor's phone. Follow
the gas supplier's instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
DO NOT STORE OR USE GASO-
LINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE
VICINITY OF THIS OR ANY OTHER
APPLIANCE.
INSTALLER/CONSUMER
SAFETY INFORMATION
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

2
NV360/580 Series
20003565
Table of Contents
Thank you and Congratulations on your purchase of a Majestic Fireplaces fireplace.
PLEASE READ THE INSTALLATION & OPERATING INSTRUCTIONS BEFORE USING THE APPLIANCE
IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible fire hazard and will void the warranty.
Installation & Operating Instructions
General Information .............................................................................................................3
Fireplace Dimensions ..........................................................................................................4
Clearance to Combustibles ................................................................................................. 5
Mantels ............................................................................................................................... 5
Hearth Extension .................................................................................................................5
Framing & Finishing ............................................................................................................6
Final Finishing ..................................................................................................................... 6
Gas Specifications ...............................................................................................................6
Gas Inlet & Manifold Pressures ...........................................................................................6
High Elevations ...................................................................................................................6
Gas Line Installation ............................................................................................................6
Remote Switch Installation ..................................................................................................7
Alternate Switch Location ....................................................................................................7
EB-1 Electrical Box ..............................................................................................................7
Install the Venting System, Flashing, and Termination ........................................................ 8
Venting Runs .......................................................................................................................9
Operating Instructions
Glass Information .............................................................................................................. 10
Louvre Removal ................................................................................................................ 10
Window Frame Assembly Removal ...................................................................................10
Glass Cleaning ..................................................................................................................10
Log Installation .................................................................................................................. 10
Ember Material Placement ................................................................................................ 11
Lava Rock ......................................................................................................................... 11
Flame Adjustment .............................................................................................................. 11
Flame Characteristics ........................................................................................................ 11
Inspecting the Venting System ..........................................................................................12
Test Chimney Draw ...........................................................................................................12
First Firing .........................................................................................................................13
Vent Safety Switch ............................................................................................................13
Electrical Connection .........................................................................................................13
Lighting & Operating Instructions ...................................................................................... 15
Troubleshooting .................................................................................................................16
Fuel Conversion Instructions .............................................................................................18
Replacement of Ceramic Hearth Panels ...........................................................................19
Maintenance .................................................................................................................................20
Replacement Parts ......................................................................................................................21
Accessories .................................................................................................................................24
Warranty .......................................................................................................................................27

3
NV360/580 Series
20003565
Installation & Operating Instructions
This gas appliance should be installed by a qualified
installer in accordance with local building codes and with
current CSA-B149.1 Installation codes for Gas Burning
Appliances and Equipment. If the unit is being installed
in a mobile home, the installation should comply with the
current CAN/CSA Z 240.4 code. For U.S.A. installations
follow local codes and/or the current National Fuel Gas
Code ANSI Z223.1/NFPA 54.
In the Commonwealth of Massachusetts, all gas fittings
and installation of this heater shall only be done by a
licensed gas fitter or lice d plumber.
FOR SAFE INSTALLATION AND OPERATION OF YOUR
NATURAL DRAFT APPLIANCE PLEASE NOTE THE
FOLLOWING:
1. This appliance gives off high temperatures and should
be located out of high traffic areas and away from
furniture and draperies.
2. Children and adults should be alerted to the hazards
of the high surface temperatures of this appliance and
should stay away to avoid burns or ignition of clothing.
3. Children should be carefully supervised when they are
in the same room as your appliance.
4. Under no circumstances should this appliance be
modified. Parts having to be removed for servicing
should be replaced prior to operating this appliance
again.
5. Installation and any repairs to this appliance should be
carried out by a qualified service person. A profession-
al service person should be contacted to inspect this
appliance annually. Make it a practice to have all of
your gas appliances checked annually. More frequent
cleaning may be required due to excess lint and dust
from carpeting, bedding material, etc.
6. Control compartments, burners and air passages in
this appliance should be kept clean and free of dust
and lint. Make sure that the gas valve and pilot light
are turned off before you attempt to clean this unit.
7. The venting system (chimney) of this appliance
should be checked at least once a year and if needed
your venting system should be cleaned.
8. Keep the area around your appliance clear of combus-
tible materials, gasoline and other flammable vapor
and liquids. This appliance should not be used as a
drying rack for clothing, nor should Christmas stock-
ings or decorations be hung in the area of it.
9. Under no circumstances should any solid fuels (wood,
coal, paper or cardboard etc.) be used in this appli-
ance.
10. The flow of combustion and ventilation air must not
be obstructed in any way.
11. Whether the appliance is installed directly on carpet-
ing, vinyl tile or any combustible material other than
Proposition 65 Warning: Fuels used in gas, wood-
burning or oil fired appliances, and the products of
combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects
and other reproductive harm.
California Health & Safety Code Sec. 25249.6
IMPORTANT:
PLEASE READ THE FOLLOWING CAREFULLY
Remove any plastic from trim parts before turning the
fireplace “ON”.
It is normal for fireplaces fabricated of steel to give off
some expansion and/or contraction noises during the
start up or cool down cycle. Similar noises are found
with your furnace heat exchanger or car engine.
It is not unusual for your gas fireplace to give off some
odor the first time it is burned. This is due to the curing
of the paint and any undetected oil used in the manu-
facturing process.
Please ensure that your room is well ventilated.
Open all windows.
It is recommended that you burn your fireplace for at
least ten (10) continuous hours the first time you use it.
If the optional fan kit has been installed, place the fan
switch in the “OFF” position during this time.
WARNING: Check with your electronics manufacturer
before installing a television or other electronic de-
vice above this fireplace.
This appliance may be installed in an aftermarket
permanently located, manufactured home or mo-
bile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certi-
fied kit is used.
wood, this appliance must be installed on a metal or
wood panel extending the full width and depth of the
appliance.
12. This appliance requires adequate ventilation and
combustion air to operate properly.
13. This appliance must not be connected to a chimney
flue serving a separate solid fuel burning fireplace.
14. When the fireplace is not in use, it is recommended
that the gas valve be left in the "OFF" position.

4
NV360/580 Series
20003565
Fireplace Dimensions
Fig. 1 Fireplace specifications and framing dimensions.
A
S
3565a
NV360
Specs
12/6/00 djt
K
J
C
L
T - Rough Opening Width
R
D
G
C
Rough
Opening
Height
Electrical Access
Rough
Opening
Depth
Recessed
Nailing Flange
Gas Line
Access
M
Outside Air








G
F
E
Q
P
N
O
L
B
Ref. NV360 NV580
A 41" (1046 mm) 47" (1194 mm)
B 37¹⁄₂" (953 mm) 41¹⁄₄" (1048 mm)
C 36" (914 mm) 42" (1067 mm)
D 24¹⁄₂" (622 mm) 28¹⁄₂" (724 mm)
E 7" (179 mm) 7" (179 mm)
F 6" (152 mm) 6" (152 mm)
G 1¹⁄₄" (32 mm) 1¹⁄₄" (32 mm)
H 19¹⁄₄" (489 mm) 23¹⁄₂" (591 mm)
I 5¹⁄₂" (140 mm) 5¹⁄₂" (140 mm)
J 25¹⁄₄" (641 mm) 31¹⁄₄" (794 mm)
K 5/8" (16 mm) 5/8" (16 mm)
L 9¹⁄₄" (235 mm) 9¹⁄₄" (235 mm)
M 5¹⁄₂" (140 mm) 5¹⁄₂" (140 mm)
N 3" (76 mm) 3" (76 mm)
O 15¹⁄₄" (387 mm) 15¹⁄₄" (387 mm)
P 8" (203 mm) 6³⁄₄" (172 mm)
Q 2¹⁄₈" (54 mm) 1¹⁄₈" (29 mm)
R 6" (152 mm) Dia. 8" (203 mm) Dia.
Framing Dimensions
S 38¹⁄₂" (978 mm) 42¹⁄₂" (1080 mm)
T 41" (1041 mm) 47¹⁄₄" (1200 mm)
U 19¹⁄₄" (489 mm) 23¹⁄₂" (591 mm)
V 62¹⁄₄" (1581 mm) 75" (1905 mm)
W 44" (1118 mm) 53" (1346 mm)
X 31³⁄₄" (807 mm) 38" (965 mm)

5
NV360/580 Series
20003565
Clearance to Combustibles
Appliances
Top .......................................................... 0” (0 mm)
Bottom ..................................................... 0” (0 mm)
Side ......................................................... 0” (0 mm)
Back ........................................................ 0” (0 mm)
Perpendicular Sidewall ........................... 0” (0 mm)
Top of unit to ceiling .......................... 36” (914 mm)
Front of unit to combustibles ............. 36” (914 mm)
Venting
B-Vent ................................................... 1” (25 mm)
Mantels
The height that a combustible mantel is fitted above the
fireplace is dependent on the depth of the mantel. This
also applies to the distance between the mantel leg (if
fitted) and the fireplace.
For the correct mounting height and widths refer to
Figures 2a and 2b.
Noncombustible mantels and legs may be installed at
any height and width around the appliance.
When using paint or lacquer to finish the
mantel, such paint or lacquer must be heat
resistant to prevent discoloration.
Ref. Mantel Ref. Mantel Leg From
Leg Depth of Comb. Opening
F 14" (356 mm) K 14" (356 mm)
G 12" (305 mm) L 12" (305 mm)
H 10" (254 mm) M 10" (254 mm)
I 8" (203 mm) N 8" (203 mm)
J 1¹⁄₂" (38 mm) O 1¹⁄₂" (38 mm)
Fig. 2b Combustible mantel leg minimum installation.
CFM170
DV Builder Front
View
O
N
M
L
K
J
F
G
H
I
Mantel
Leg
CFM164a
Mantel Leg Chart
06/22/01 sta
Black
Surround
Face
Side of
Combustion Chamber
CFM170
CFM164
Hearth Extension
A hearth extension in front of appliance is recommend-
ed but not required. We recommend a noncombus-
tible hearth.
Cold climate installation recommendation:
When installing this unit against a noninsu-
lated exterior wall or chase, it is mandatory
that the outer walls be insulated to conform
to applicable insulation codes.
Ref. Mantel Ref. Mantel From Top
Shelf Depth of Comb. Chamber
V 10" (254 mm) A 19" (483 mm)
W 8" (203 mm) B 17" (432 mm)
X 6" (152 mm) C 15" (381 mm)
Y 4" (102 mm) D 13" (330 mm)
Z 2" (51 mm) E 11" (279 mm)
Top of Combustion
Chamber
CFM146
Fig. 2a Combustible mantel minimum installation.
A B C D E
V
W
X
Y
Z
Fireplace
CFM146
DV Mantel Chart
7/5/01 sta
Louvre Assembly Top
Bottom of Door Trim

6
NV360/580 Series
20003565
Gas Line Installation
When purging gas line the front glass must
be removed.
The gas pipeline can be brought in through the right
side of the appliance. Knockouts are provided at conve-
nient locations to allow for the gas pipe installation and
testing of any gas connection.
The gas line connection can be made with properly
tinned 3/8” copper tubing, 1/2” rigid pipe or an approved
flex connector. Since some municipalities have addi-
tional local codes, it is always best to consult your local
authority and the CSA-B149.1 installation codes.
For USA installations consult the current National Fuel
Gas Code, ANSI Z223.1/NFPA 54.
Always check for gas leaks with a mild
soap and water solution applied with a
brush no larger than 1” (25 mm). Never
apply soap and water solution with a spray
bottle. Do not use an open flame for leak
testing.
Framing and Finishing
Check appliance to make sure it is levelled
and properly positioned.
1. Choose unit location.
2. Nailing flanges are supplied with the fireplace (found
on the fireplace hearth). To level the box and secure
it firmly in place, remove the nailing flanges from
the hearth and install at the sides of the firebox as
shown in Figure 3.
3. Screw through the slotted holes in the drywall strip
and into pre-drilled holes in fireplace side. Measure
from face of fireplace to the face of the drywall strip
to confirm the final depth.
Finishing
Noncombustible materials such as brick and tile can
be extended over the face of the unit (Do not cover the
glass door or grille). If a trim kit is to be installed, brick
and tile will have to be installed flush with the side of
this appliance.
Gas Specifications
Max. Min.
Model Fuel Gas Control Input Input
NV360RN Natural Millivolt Hi/Lo 33,500 23,500
NV360RP Propane Millivolt Hi/Lo 33,500 23,700
NV580RN Natural Millivolt Hi/Lo 45,000 31,500
NV580RP Propane Millivolt Hi/Lo 45,000 31,900
NV360 / NV580
Certified to
ANSI Z21.50b-2002 / CSA 2.22b-2002
Vented Gas Fireplace
High Elevations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the
current ANSI Z223.1/NFPA 54 and/or local codes
having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).
Minimum Inlet Pressure 5.5" w.c. 11" w.c.
Maximum Inlet Pressure 14.0" w.c. 14.0" w.c.
Manifold Pressure 3.5" w.c. 11" w.c.
Natural LP
Gas Inlet & Manifold Pressures
Units: H31A00, H31B00, I31A00, I31B00
FP1023
side nailing flange
1/27/00 djt
C
A
B
Adjustable Drywall Strip
(Nailing Flanges)
Screw Drywall
Position Depths
A 1/2" / 13 mm
B 5/8" / 16 mm
C 3/4" / 19 mm
Adjustable
1/2", 5/8" & 3/4"
Spacing
FP1023
Fig. 3 Nailing flanges.
Air Shutter Setting
Model Front Rear
NV360RN closed closed
NV360RP open open
NV580RN closed closed
NV580RP open open

7
NV360/580 Series
20003565
FP297A
INSTA VENT FREE
UVHB26 GAS SUPPLY 
7/1/98
1/2" Gas Supply
1/2" NPT x 3/8" Flare
Shut-off Valve
3/8" Flex Line
(from valve)
FP297a
Fig. 4 Typical gas supply installation.
The fireplace valve must not be subjected
to any test pressures exceeding 1/2 psi.
Isolate or disconnect this or any other gas
appliance control from the gas line when
pressure testing.
The gas control is equipped with a captured screw type
pressure test point, therefore it is not necessary to pro-
vide a 1/8” test point up stream of the control.
When using copper or flex connector use only approved
fittings. Always provide a union when using black iron
pipe so that the gas line can be easily disconnected for
burner or fan servicing. (Fig. 4) See the gas specifica-
tions for pressure details and ratings.
Remote ON/OFF Switch Installation
Do not wire the remote ON/OFF wall switch
for this gas appliance into a 120v power
supply.
1. Thread wire through the electrical knockout located
on either side of the unit. Take care not to cut the
wire or insulation on metal edges. Ensure the wire is
secured and protected from possible damage. Run
one end of the gas control valve and the other end to
the conveniently located wall switch.
2. Attach the wire to the ON/OFF switch and install
switch into receptacle box. Attach cover plate to
switch.
3. Connect wiring to gas valve. (Fig. 5)
W584-9
WIRING DIAGRAM
1/8/99 djt
11/9/99 added thermopile
Thermopile
W584-9
Fig. 5 Remote switch wiring diagram for R models.
FP1024
alternate
remote switch
location
1/27/00 djt
FP1024
Fig. 6 Alternate switch location.
Alternate Switch Location
The remote switch can be installed on either side of
the access door. Mount the switch to the switch bracket
provided. Screw the bracket on either side of the frame,
line up the screws with the prepunched holes. (Fig. 6)
EB-1 Electrical Box
The fireplace, when installed, must be elec-
trically connected and grounded in accor-
dance with local codes or, in the absence
of local codes, with the current CSA C22.1
Canadian Electrical Code.
For USA installations, follow local codes
and the National Electrical Code, ANSI/
NFPA No. 70.
It is strongly suggested that the wiring of
the EB-1 electrical junction box be carried
out by a licensed electrician.
Ensure that the power to the supply line
has been disconnected before commenc-
ing this procedure.
The EB-1 electrical junction box has been
supplied standard on the NV360/580 models to allow
for the easy installation of an optional fan kit.
To connect the EB-1 box to the house electrical supply,
follow the steps below:
1. Unscrew the retaining screw from the EB-1 base
plate (fig. 7) and remove the EB-1 assembly from
the fireplace.
2. Remove the front cover of the EB-1 box.
3. Remove the plug socket assembly form the EB-1
box.
4. Feed the supply line in from the outside through the
cable clamp. (Fig. 7)
5. Connect black wire of the power supply line to the
brass screw (polarized) of the socket assembly.

8
NV360/580 Series
20003565
Install the Venting System,
Flashing and Termination
NOTE: The NV360 uses a 6" B-vent system. The
NV580 uses an 8" B-vent system (refer to Accessories,
Page 23 for adapter).
Refer venting installation instructions provided by the
B-Vent manufacturer.
Refer to Page 4, Figure 1 to locate chimney centerline
dimension from a combustible back wall.
• Minimum vertical chimney height — 12 feet (3.65 m).
(measured from the bottom of the fireplace)
• Maximum vertical height — 40 feet (12 m).
• Minimum height with two (2) elbows — 18 feet (5
m)
• Elbow requirements allow a maximum of two (2)
90° elbows or four (4) 45° elbows per installation.
(Two (2) 45° elbows = One (1) 90° elbow.) Refer to
the venting chart for proper elbow offset runs.
For firestop positioning, refer to Figure 8. Only one (1)
firestop required per frame. NOTE: A firestop is not
required at the roof.
Fig. 8 Firestop/draftstop positions.
FP384 
FIRESTOP
11/21/96
adapted from IGF53


FP384
Attic Installation
Firestop position when area above ceiling is an attic.
Nail (4)
Firestop Spacer
Joist
Ceiling Installation
Firestop position when area above ceiling is NOT an attic.
(Firestop/draftstop ap-
pearances my vary. Only
1 firestop required per
frame.)
FP580
INSTA VENT FREE
EB1 JUNCTION BOX
11/18/97
OUTSIDE
FRONT OF UNIT
INSIDE
FRONT OF UNIT
Electrical Box
FP580
Fig. 7 EB-1 receptacle.
6. Connect the white wire of the power line to the
chrome screw of the socket assembly.
7. Connect the ground wire of the supply line to the
green screw of the socket assembly.
8. Refit the socket assembly back into the electrical
box and replace the cover plate. Secure the cable
with the clamp on the outside of the unit to prevent
strain on the connections.
9. The EB-1 electrical junction box is now ready to sup-
ply power to the FK12 or FK24 fan kits if fitted.

9
NV360/580 Series
20003565
FP567a
8' VENTING RUNS
12/00
Venting Runs
40
38
36
34
32
30
28
26
24
22
20
18
16
14
12
8 9 10 11 12
1 2 3 4 5 6 7
Horizontal Run (in feet)
Vertical Run (in feet)
A
A: Vertical installations up to 40 feet (12m) in
height. Up to an 8 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 90-degree elbows or four (4)
45-degree elbows.
B: Vertical installations up to 40 feet (12m) in
height. Up to a 12 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 45-degree elbows.
B
= Acceptable venting configuration
= Unacceptable venting configuration
FP567a
Table 1 Venting configurations.

10
NV360/580 Series
20003565
Operating Instructions
Glass Information
Only glass approved by CFM Corporation
should be used on this fireplace.
• The use of any non-approved replacement glass will
void all product warranties.
• Care must be taken to avoid breakage of the glass.
• Do not operate appliance with glass front
removed, cracked or broken.
• Replacement glass (complete with gasket) is
available through your Majestic Fireplaces
dealer and should only be installed by a licensed
qualified service person.
Louvre Removal
To remove the
louvre assembly
top, pull louvre up,
then lift out. (Fig. 9)
The bottom louvre
assembly is hinged at
the bottom edge and
swings down.
Glass Cleaning
It will be necessary to clean the glass periodically.
During start-up, condensation, which is normal, forms
on the inside of the glass and causes lint, dust and
other airborne particles to cling to the glass surface.
Also, initial paint curing may deposit a slight film on
the glass. It is therefore recommended the glass
be cleaned two or three times with a non-ammonia
household cleaner and warm water (gas fireplace
glass cleaner is recommended). After initial use the
glass should be cleaned two or three times during
each heating season depending on the circumstances
present.
Clean glass after first two weeks of
operation.
Do not clean glas when hot.
Do not use abrasive cleaners.
Do not strike or slam the glass.
1.
2.
FP444
remove louvre
12/99
Louvre
Assembly
Top
Glass Panel
FP444
Fig. 9 Remove louvre assembly
top.
Window Frame Assembly Removal
1. Shut off gas.
2. Allow the fireplace to cool if it has been operating.
3. Remove louvre assembly top. (Refer to Louvre Re-
moval, Fig. 9)
4. Open the bottom louvre assembly.
5. Release the two (2) clamps at the bottom of the win-
dow frame by pulling down on the clamp handles.
6. Lift off the window frame assembly as shown. (Fig.
10)
7. To reinstall window frame assembly, follow the above
procedure in reverse.
FP771a
DV360/580
GLASS REMOVAL-CLIP
1/27/00 djt
Clamps
Glass Frame
Fireplace
Front
Glass
Panel
Glass
Panel
Pull Clamp
Hook
Push Clamp
Handle
FP771a
Fig. 10 Glass panel removal.
Log Installation
Logs NV360 NV580
Log Front Left B25 E1
Log Front Right B26 E2
Log Rear B27 E3
Log Top Left B28 E4
Log Top Center Left -- E5
Log Top Center Right -- E6
Log Top Right B29 E7

11
NV360/580 Series
20003565
1. Remove window frame assembly. (Refer to
Page 10)
2. Remove logs from packaging.
As with all plastics - these are not
toys and should be kept away form
children and infants.
3. Place rear log on rear bracket (ensure log is
seated properly, leveled and centered to the
unit), so it will not move form side to side and
is firmly positioned on the bracket. Be sure log
is as far back as possible on bracket.
4. Place front left log on top of burner, left side.
Align log's bottom holes with left bracket log
locator studs.
5. Place front right log on top of burner, right
side. Align log's bottom holes with right
bracket log locator studs.
6. Place top cross logs onto locator notches.
Ensure logs are secure. (Fig. 11 or 12)
Top logs must be placed properly
onto notches.
Ember Material Placement
Place the hard ceramic ember material on the
burner in front of the front logs. Place small dime
size ceramic wool on top of hard ceramic em-
bers. Place small pieces in hole of top cross log
and on front of the front logs by placing a small
piece of wool on your fingertip and pushing it
onto the log. Do not place ember material in the
inside corners of the front logs.
Lava Rock
The lava rock provided with this fireplace must
be placed on the firebox base around the sides
of the burner assembly and on the tray beneath
the grate.
Under no circumstances should this lava rock be
place don any part of the burner assembly.
Flame Adjustment
For fireplaces equipped with Hi/Lo valves, flame
adjustment is accomplished by rotating the Hi/Lo
adjustment knob located near the center of the
gas control. (Fig. 13 or 14)
Flame Characteristics
It is important to periodically perform a visual
check of the pilot and the burner flames. Com-
pare them to Figures 15, 16 and 17. If any of the
flames appear abnormal call a service person.
LG119
DV360
log placement
1/26/00 djt
Log Top
Left Log Top
Right
Log Rear
Log
Front
Right
Ember
Material
Lava Rock
Log Front
Left
LG119
Fig. 11 NV360 log, lava rock and ember material placement.
LG120
DV580
log placement
1/27/00 djt
Log Top
Left
Log Top
Center Left
Log Top Center
Right
Log Top
Right
Log
Front
Right
Ember
Material
Lava
Rock
Log
Front
Left
Log
Rear
LG120
Fig. 12 NV580 log, lava rock and ember material placement.

12
NV360/580 Series
20003565
Inspecting the Venting System
This appliance venting system was designed and con-
structed to develop a positive flow adequate to remove
flue gases to the outside atmosphere.
Any foreign object in the venting system, except those
designed specifically for the venting system, may cause
spillage of flue gases.
To inspect the venting system, make sure the main gas
valve is off. Remove glass frame (See Window Frame
Assembly Removal Section). Using a flashlight, check
the area above the baffle in the combustion dome.
Clean if necessary.
Test Chimney Draw
A "Chimney Draw" test must be made before the instal-
lation is complete.
1. Close all doors and windows in the home and start
exhaust fans in the kitchen and bathroom.
2. Light unit and operate for 5 minutes.
3. Hold an ignited match, cigarette or smoke match in
front of the unit. Refer to Figure 17 for location of the
draft hood opening.
4. Check to make sure smoke from the match, ciga-
rette or smoke match is drawn into the fireplace. If it
LO
HI
Turn
counterclockwise
to increase
flame height
Turn clockwise
to decrease
flame height
HV102
Honeywell hi/lo knob
4/5/99 djt
HV102
Fig. 13 Flame adjustment knob for Honeywell valve.
Turn
counterclockwise
to increase
flame height
Turn clockwise
to decrease
flame height
HV116
SIT 820 knob
1/14/02 djt
I
H
LO
HV116
Fig. 14 Flame adjustment knob for SIT 820 valve.
F584-703
Honeywell
& PSE
pilot flames
3/8" - 1/2"
(10 - 13 mm)
SIT Pilot
PSE Pilot
F584-703
Fig. 15 Correct pilot flame appearance.
LG118
DV360
logs
1/26/00 djt
LG121
DV580
log flames
1/27/00 djt
Yellow Flame
Yellow
Flame
Red Glow
Red Glow LG121
LG118
DV360
DV580
Fig. 16 Correct burner flame appearance.

13
NV360/580 Series
20003565
is not, turn the unit off and check for causes creating
the lack of adequate draft.
Do not operate the unit until lack of ad-
equate draft has been determined and
rectified.
First Firing
Upon completing the gas line connection, a small
amount of air will be trapped in the line. When first
lighting the unit with pilot light, it will take a few minutes
to purge the trapped air. Once purging is complete, the
pilot and burner will light and operate as indicated in the
instruction manual. Subsequent lightings of the appli-
ance will not require purging.
When lit for the first time, the appliance will emit a slight
odor for an hour or two. This is due to paint and lubri-
cants used in the manufacturing process. After each
lighting, vapor may condense and fog the glass; this
moisture disappears in a few minutes of burning.
FP1197
draft test location
2/27/02 djt
Test for Draft at This Location
FP1197
Fig. 17 Draft test location.
Vent Safety Switch
This fireplace incorporates the use of a Vent Safety
Shut-off Switch. The sensor and wiring are factory
installed and should not be removed or altered during
installation.
In the event of total flue blockage the system will detect
the increased heat buildup and will automatically shut
down the main burner assembly.
The sensor is located above the firebox behind the top
louvre assembly. It is accessible by removing the top
louvre assembly.
CAUTION: The firebox, Vent Safety Switch sensor
and surrounding panels become very hot during
normal operation. Allow time for the components to
cool before carrying out any service or inspection.
If the sensor is activated and shuts off the burner as-
sembly, the following procedure should be followed:
• Observe that the pilot flame is still "ON". If the pilot
flame has gone out the reason for the fireplace shut
down is not the vent safety switch.
• Turn the pilot flame "OFF" and close all controls. Al-
low the fireplace to cool.
• Check the flue and venting component for blockage
or restrictions.
• Remove the front louvre assembly.
• Locate the sensor.
• Reset the sensor by pressing the reset pin between
the two wire terminals. (Fig. 18)
CAUTION: The components may still be hot.
• Light the fireplace and check for downdrafts.
• Operate the fireplace in the normal manner. If the
burner assembly shuts down again after a period
of operation, DO NOT ATTEMPT TO RESET THE
SENSOR AGAIN. Turn off the fireplace and contact
your service technician.
FP1160
Vent safety switch
11/2/01 djt
Sensor
Wire Terminal
Reset Pin
Wire Terminal
FP1160
Fig. 18 Vent safety switch.
Electrical Connection
The sensor is wired in series between the wall mounted
"ON/OFF" switch and the Electronic Ignition Module
(Fig. 19) or the thermopile and the gas valve (Fig. 20).

14
NV360/580 Series
20003565
24 VAC HOT
24 VAC RTN "ON/OFF"
SWITCH
NOVA SIT 822 VALVE
HONEYWELL S8600 B IGNITION MODULE
120 VAC RTN
40VA
TRANSFORMER
120 VAC HOT
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
BLACK
FP670
NOVA SIT 822 VALVE WIRING DGRM.
(w/ Honeywell S8600 B Ignition Module)
4/30/98
PILOT
H
I
L
O
H
I
L
O
EA
P
I
L
O
T
1 5
3 4
GREEN
MV MVPV PV GND
(BURNER) 24V
GND 24V SENSE SPARK
FP670
Fig. 19 Vent Safety Switch wiring, EN/EP units.
TH
TP
TH
TP
Gas
Valve
FP1161
Vent Safety Switch
Wiring
11/2/01 djt
Thermopile
"ON/OFF"
Switch
Vent Safety
Switch
FP1161
Fig. 20 RN/RP units using a remote ON/OFF switch.

15
NV360/580 Series
20003565
3. Open control access panel.
4. Push in gas control knob slightly and turn clock-
wise to "OFF". Do not force.
5. Close control access panel.
1. STOP! Read the safety information above.
2. Turn OFF all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.
4. Open control access panel.
5. Push in gas control knob slightly and turn
clockwise to "OFF".
10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depress-
ing the piezo spark ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat steps 5 through 8.
FOR YOUR SAFETY READ BEFORE LIGHTING
• If you cannot reach your gas supplier, call the
Fire Department
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.
D. Do not use this fireplace if any part has been under
water. Immediately call a qualified service techni-
cian to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.
A. This heater has a pilot which must be lit manu-
ally. When lighting the pilot follow these instruc-
tions exactly.
B. BEFORE LIGHTING smell all around the heater
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any fireplace
• Do not touch any electric switch
• Do not use any phone in your building
• Immediately call your gas supplier from a neigh-
bor's phone. Follow the gas supplier's instruc-
tions.
To Turn Off Gas to Heater
Lighting And Operating Instructions
1. Turn the On/Off switch to "OFF" position or set
the thermostat to lowest setting.
2. Turn off all electric power to the fireplace if
service is to be performed.
Lighting Instructions
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety infor-
mation above. If you do not smell gas, go to the
next step.
7. Remove glass door before lighting pilot. (See
Glass Frame Removal section).
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counterclockwise
to "PILOT".
• If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.
• If after several tries, the pilot will not stay lit,
turn the gas control knob to "OFF" and call your
service technician or gas supplier.
11. Replace glass door.
12. Turn gas control knob to “ON” position.
13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.
14. Turn on all electrical power to the fireplace.
WARNING:If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
Euro SIT SIT NOVA Honeywell
PILOT
ON
OFF
ON
P
I
L
O
T
O
F
F
O
F
F
FP1067
lighting instruction
knobs
3/9/01 djt
5
4
3
2
1
O
F
F
P
i
l
o
t
3/8" - 1/2"
FP1068
Lighting instructions
Pilots

16
NV360/580 Series
20003565
Gas Supply ON • Supply line hooked up
• Shutoff valve open
NO
NO
NO
NO
• Lockout has engaged. Wait
60 seconds and try again.
• For spark at electrode while
depressing Piezo - 1/8" gap to
pilot hood needed.
• All wiring connections
• Replace Piezo ignitor
• For air in lines
• Thermopile needs a minimum
325mV. Adjust pilot flame height.
• All Wiring connections
• Replace thermopile
• Thermocouple needs a minimum
14mV.
• Defective valve. Turn to pilot,
meter should read greater than
100mV. If not, replace.
Pilot Lights with
Piezo Ignitor
YES
YES
YES
YES
Pilot Stays Lit
Pilot Lights
Main Burner
System OK
START
CHECK
• Valve is turned on
• Wall switch is not turned on.
Watch for grounded wires!
• Thermopile needs a minimum
325mV.
• Plugged burner orifice.
FP396b
HV standing pilot
troubleshoot
Troubleshooting
Honeywell VS8420 Standing Pilot
FP396a
Remove Glass Panel Before Servicing.

17
NV360/580 Series
20003565
Troubleshooting
SIT NOVA 820 MILLIVOLT VALVE
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the "ON" position.
WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE GLASS FRONT.
SYMPTOM
1. Spark ignitor will not light.
2. Pilot will not stay lit after
carefully following lighting
instructions.
3. Pilot burning, no gas to
main burner.
4. Frequent pilot outage
problem.
POSSIBLE CAUSES
A. Defective or misaligned elec-
trode at pilot.
B. Defective ignitor (push button)
A. Defective pilot generator (ther-
mocouple), remote wall switch.
B. Defective automatic valve.
A. Wall switch or wires defective.
B. Thermopile may not be gener-
ating sufficient millivoltage.
C. Plugged burner orifice.
D. Defective automatic valve op-
erator.
A. Pilot flame may be too low or
blowing (high) causing the pilot
safety to drop out.
B. Possible blockage of the vent
terminal.
CORRECTIVE ACTION
Using a match, light pilot. If pilot lights, turn off pilot and
push the red button again. If pilot will not light - check gap
at electrode and pilot -should be 1/8" to have a strong
spark.
Push piezo ignitor button. Check for spark at electrode
and pilot. If no spark to pilot, and electrode wire is prop-
erly connected, replace ignitor.
Check pilot flame. Must impinge on thermocouple/ther-
mopile. NOTE: This pilot burner assembly utilizes both - a
thermocouple and a thermopile. The thermocouple oper-
ates the main valve operation ("ON" and "OFF"). Clean
and/or adjust maximum flame impingement on thermopile
and thermocouple.
Turn valve knob to "PILOT". Maintain flow to pilot; millivolt
meter should read greater than 10 mV. If the reading
is okay and the pilot does not stay on, replace the gas
valve. NOTE: An interrupter block (not supplied) must be
used to conduct this test.
Check wall switch and wires for proper connections.
Jumper wire across terminals at wall switch, if burner
comes on, replace defective wall switch. If okay, jumper
wires across wall switch wires at valve. If burner comes
on, wires are faulty or connections are bad.
1. Be sure wire connections from thermopile at gas valve
terminals are tight and thermopile is fully inserted into
pilot bracket.
2. One of the wall switch wires may be grounded.
Remove wall switch wires form valve terminals if pilot
now stays lit, trace wall switch wiring for ground. May
be grounded to fireplace or gas supply.
3. Check thermopile with millivolt meter. Take reading at
thermopile terminals of gas valve. Should read 250-
300 millivolts (minimum 150) while holding valve knob
depressed in pilot position and wall switch "OFF".
Replace faulty thermopile if reading is below specified
minimum.
Check burner orifices for debris and remove.
Turn valve knob to "ON", place wall switch to "ON". Milli-
volt meter should read greater than 100 mV. If the reading
is okay and the burner does not come on, replace the gas
valve.
Clean and/or adjust pilot flame for maximum flame im-
pingement on thermopile and thermocouple.
Check the vent terminal for blockage (recycling the flue
gases).

18
NV360/580 Series
20003565
Fuel Conversion Instructions
To convert the DV360/580 units for use with a different
gas follow these instructions. Before proceeding, turn
control knob on valve to “OFF” and turn gas supply
OFF. Turn OFF any electricity that may be going to the
appliance.
CAUTION: Logs may be HOT! Allow to cool before
proceeding.
1. Open louvre assembly bottom to gain access to
valve. Remove window frame assembly. (See “Win-
dow Frame Assembly Removal”, Page 10, Fig. 10)
2. Remove logs if previously installed.
Honeywell Valve
1. Remove cap from HI/LO knob. This can be accom-
plished by lifting the plastic cap off the screw. (Fig.
21)
2. Remove the screw from center of HI/LO knob with
small screwdriver turning counterclockwise. (Fig. 21)
3. Insert conversion screw supplied in conversion kit.
Blue for natural gas, red for LP.
4. Tighten screw, replace cap.
CO100
Gas conversion
HI-LO knob
3/15/99 djt
L
O
H
I
L
O
H
I
Cap
Hi/Lo
Knob
Lift Open
Remove
Center Screw CO100
Fig. 21 Remove center screw from Hi/Lo knob.
NOVA SIT820 Valve
1. Using the TORX T20 bit, remove and discard the
three (3) pressure regulator mounting screws (A),
pressure regulator tower (B) and the spring and
diaphragm assembly (C). (Fig. 22)
FC107
SIT820
valve conversion
10/03
A
B
C
O
F
F
P
I
L
O
T
O
N
FC107
Fig. 22 Remove mounting screws, pressure regulator tower
and spring and diaphragm assembly.
2. Insure the rubber gasket (D) is properly positioned
and install the new HI/LO pressure regulator assem-
bly to the valve using the new screws (E) supplied
with the kit. Tighten the screws securely. (Ref. torque
= 25 in/lb) (Fig. 23)
3. Install the enclosed conversion label (F) to the valve
body where it can easily be seen. (Fig. 23)
Valve conversion is complete.
D
E
F
FC108
SIT
regulator
conversion
10/03
O
F
F
P
I
L
O
T
O
N
FC108
Fig. 23 Replace regulator.
Burner and Pilot Orifice Conversion
1. Remove manifold mounting screw from burner. (Fig.
24)
2. Remove burner orifice from manifold assembly using
3/8” wrench. (Fig. 25)
3. Install conversion orifices in place of orifices just
removed.
CO101a
DV360/580
Gas Conversion
Manifold
1/28/00 
added manifold screw
4/7/00 djt
Manifold Assembly
Burner Pan
NV580 Pilot
Location
Manifold
Mounting
Screw
Log Support
Orifice
NV360 Pilot
Location
CO101a
Fig. 24 Remove manifold assembly.
CO102a
DV360/580
Gas Conversion
1/28/00 djt
Rear Burner Orifice
#53 (NV360)
#51 (NV580)
Front Burner Orifice:
#74 (NV360)
#65 (NV580)
CO102a
Fig. 25 Remove burner orifice, replace with new orifice.

19
NV360/580 Series
20003565
4. Remove both air shutters from burner pan by remov-
ing shutter retaining screw then air shutter. (Fig. 26)
5. Install air shutters supplied in kit on burner pan.
Replace shutter retaining screw. For conversion to
Natural Gas adjust new air shutters so slots are cov-
ered. For conversion to Propane Gas, adjust new air
shutters so slots are open. NOTE: NV360 air shutter
has only one hole, closed. Secure shutter retaining
screws. (Fig. 27)
6. Re-install manifold to burner pan.
CO103
Gas Conversion
Air shutter
2/15/99 djt
Burner Pan
Shutter
Retaining
Screw
Air Shutter CO103
Fig. 26 Remove air shutter from burner pan.
CO109
air shutter conversion
6/22/01 djt
Shutter Retaining
Screw
Slots Covered
Burner
Pan
Natural Gas
Shutter
Retaining
Screw
Slots Open
One (1) Hole Closed
Holes Open
Holes Open
Holes Open
Burner
Pan
NV360
Burner
Pan
NV580
CO110
Front View
Top View
Front View
Fig. 27 Install conversion air shutters.
NOTE: It is not necessary to remove the pilot tube for
conversion.
7. Remove pilot hood by lifting up. (Fig. 28)
8. Remove pilot orifice with Allen wrench. (Fig. 29)
9. Install LP pilot orifice.
10. Re-install pilot hood and be sure to align with index
tab. Installation complete.
CO105a
DV360/580
Gas Conversion
Pilot
1/28/00 djt

Pilot
Hood
Pilot
Bracket
CO105a
Fig. 28 Remove pilot hood.
CO106a
DV360/580
Gas Conversion
Pilot2
1/28/00 djt
Index Tab Allen Wrench
Snap Ring
CO106a
Fig. 29 Remove pilot orifice.
Replacement of Ceramic Hearth Panels
1. Turn unit OFF. NOTE: Be sure unit is cool.
2. Remove glass.
3. Remove logs. Remove old hearth panels and dis-
card.
4. Remove two (2) screws securing grate to hearth
pan. (Fig. 30)
5. Set left and right panels on hearth and bring towards
front of unit.
6. Replace assembly.
7. Replace logs.
8. Re-install glass panels.
H100a
hearth Panels
1/27/00 djt
Screw Burner Screw
Hearth Panels Grate
Front of Unit H100a
Fig. 30 Hearth panel location.

20
NV360/580 Series
20003565
Maintenance
Burner and Burner Compartment
It is important to keep the burner and the burner com-
partment clean. At least once per year the logs and lava
rock/ember material should be removed and the burner
compartment vacuumed and wiped out. Remove and
replace the logs as per the instructions in this manual.
Always handle the logs with care as they
are fragile and may also be hot if the fire-
place has been in use.
FK24/FK12 Fan Assembly
The fan unit requires periodic cleaning. At least once
per month in the operating season, open the lower lou-
vre panels and wipe or vacuum the area around the fan
to remove any build up of dust or lint.
Brass Trim
Clean the brass trim pieces using a soft cloth lightly
dampened with lemon oil. Do not use water or house-
hold cleaners on any brass components.
Contact your local representative to arrange an annual
service program.
Cleaning the Standing
Pilot Control System
The burner and control system consists of
• burner tube • gas orifice
• pilot assembly • thermopile
• millivolt gas valve
Most of these components may require only an oc-
casional checkup and cleaning and some may require
adjustment. If repair is necessary, it should be per-
formed by a qualified technician.
Logs May Be HOT!!
1. Turn off pilot light at gas valve side.
2. Let fireplace cool if it has been running.
3. Remove window frame assembly. (Refer to Window
Frame Assembly Removal section)
4. Remove logs.
5. Vacuum burner compartment especially around
orifice primary air openings.
6. Visually inspect pilot. Brush or blow away any dust
or lint accumulation.
7. Reinstall logs.
8. Ignite pilot - Refer to Lighting Instructions.
9. Reinstall window frame assembly.
To obtain proper operation, it is imperative that the pilot
and burner’s flame characteristics are steady, not lifting
or floating.
Typically, the top 3/8” or 1/2” of the thermopile should
be engulfed in the pilot flame. (Fig. 31)
To adjust pilot burner; (by qualified service technician)
1. Remove pilot adjustment cap.
2. Adjust pilot screw to provide properly sized flame.
3. Replace pilot adjustment cap.
The primary air shutter is set at factory and should only
be adjusted, if necessary, by a qualified service techni-
cian.
F584-703
Honeywell
& PSE
pilot flames
3/8” - 1/2”
(10 - 13 mm)
PSE Pilot
SIT Pilot
F584-703
Fig. 31 Correct pilot flame appearance.