Martin Jem Hazer Pro User manual

user manual
P/N 35010039-C
READ AND SAVE THESE INSTRUCTIONS

2 Dimensions
Dimensions
All dimensions are in millimeters
© 2013-2014 Martin Professional™ ApS. Information subject to change without notice. Martin
Professional and all affiliated companies disclaim liability for any injury, damage, direct or
indirect loss, consequential or economic loss or any other loss occasioned by the use of,
inability to use or reliance on the information contained in this document. The Martin logo, the
Martin name, the Harman name and all other trademarks in this document pertaining to
services or products by Martin Professional or its affiliates and subsidiaries are trademarks
owned or licensed by Martin Professional or its affiliates or subsidiaries.

Contents 3
Contents
Dimensions ................................................................................................................................ 2
Contents..................................................................................................................................... 3
Safety information ...................................................................................................................... 5
Product overview ....................................................................................................................... 8
Product description................................................................................................................ 8
Features at a glance............................................................................................................... 8
Product details ....................................................................................................................... 9
Quick Start ............................................................................................................................... 10
Setting up ............................................................................................................................. 10
Making haze ......................................................................................................................... 10
Switching off......................................................................................................................... 10
Installation and setting up........................................................................................................ 11
Location ............................................................................................................................... 11
AC power.............................................................................................................................. 11
Setting up ............................................................................................................................. 12
Final checks ......................................................................................................................... 12
Turning on the power ........................................................................................................... 12
Turning off the power ........................................................................................................... 12
Control settings........................................................................................................................ 13
Overview .............................................................................................................................. 13
Quick access buttons .......................................................................................................... 13
Setting Run mode................................................................................................................. 14
Setting Haze density............................................................................................................. 14
Setting Fan speed ................................................................................................................ 14
Auto Fan Mode..................................................................................................................... 14
Setting the Timer .................................................................................................................. 14
Setting the DMX base address ............................................................................................. 15
Setting the master-slave link mode ...................................................................................... 15
Aux option ............................................................................................................................ 15
PSI option............................................................................................................................. 15
Priming the machine after fluid out....................................................................................... 15
Resetting options to factory settings .................................................................................... 15
Remote control ........................................................................................................................ 18
Overview .............................................................................................................................. 18
Functions.............................................................................................................................. 18
Connection........................................................................................................................... 18
DMX control ............................................................................................................................. 19
Overview .............................................................................................................................. 19
Connection........................................................................................................................... 19
DMX functions ...................................................................................................................... 19
RDM operation ..................................................................................................................... 20
Haze fluid types........................................................................................................................ 21
Basic service ........................................................................................................................... 22
Cleaning ............................................................................................................................... 22
Fuse replacement................................................................................................................. 22
Troubleshooting....................................................................................................................... 23
Status messages...................................................................................................................... 24
Resetting the machine after fluid out.................................................................................... 24

4
Contents
Specifications .......................................................................................................................... 25

Safety information 5
Safety information
The following symbols are used to identify important safety information:
Caution! Safety
hazard. Risk of
personal injury.
Caution! Burn
hazard. Hot
surface. Do not
touch.
Danger!
Hazardous
voltage. Contact
will cause electric
shock.
Caution! Fire
hazard.
Warning! This product is not for household use. It presents risks of injury due
to electric shock, burns, falls and respiratory problems!
Read this manual before operating the machine, follow the safety precautions
listed below, and observe all warnings in this manual and printed on the
machine. Use the system only as described in this manual and in accordance
with local laws and regulations.
If you have questions about how to operate the machine safely, or if you have
followed the instructions in this manual and the machine is malfunctioning,
please contact Martin Service.
Preventing electric shocks
•Always ground (earth) the machine electrically.
•Use only a source of AC power that complies with local building and
electrical codes, and that has both overload and ground-fault protection.
•Before connecting the haze machine to power, check that the voltage
indicated on the machine’s serial label matches your local AC power
voltage. If your AC power voltage does not match, do not use the
machine. Contact Martin Service for assistance.
•Before using the machine, check that all power distribution equipment
and cables are in perfect condition and rated for the current
requirements of all connected devices.
•If the machine or any cables connected to it are in any way damaged,
defective, wet, or show signs of overheating, stop using the machine and
contact Martin Service for assistance. If the supply cord is damaged, it
must be replaced by a special cord or assembly available from the
manufacturer or its service agent.
•Disconnect the machine from AC power before servicing and when not
in use.
•This system is not waterproof and should not be exposed to wet outdoor
conditions. Do not immerse in water or any other liquid. Do not expose to
high-pressure water jets.
•Do not spill fluid over or inside the machine. If fluid is spilled, disconnect
AC power and clean with a damp cloth. If fluid is spilled onto electronic
parts, take the system out of service and contact Martin for advice.

6 Safety information
•Do not remove the covers or attempt to repair a faulty machine. Refer any
service not described in this manual to Martin.
•Do not operate the machine if any parts are damaged, defective or
missing.
•Moisture and electricity do not mix. Do not aim haze output at electrical
connections or devices.
Preventing burns and fire
•The haze produced by the machine is hot enough to cause burns when it
leaves the nozzle, and very hot droplets of fluid escape occasionally.
Keep people and objects at least 60cm (24 inches) away from the haze
output nozzle.
•Do not touch the haze output nozzle during or after use – it becomes
extremely hot and remains hot for several hours after the machine has
been shut down.
•Haze output contains glycol, a flammable alcohol that burns with an
almost invisible blue flame. Do not point haze output at sources of
ignition such as open flames or pyrotechnic effects.
•Do not attempt to bypass thermostatic switches, fluid sensors or fuses.
•Replace fuses only with ones of the type and rating specified in this
manual for the machine.
•Provide a minimum free space of 100mm (4 inches) around the machine.
•Provide a minimum free space of 500mm (20 inches) around fans and air
vents and ensure free and unobstructed air flow to and around the
machine.
•Keep the machine at least 60cm (24 inches) away from combustible and
heat-sensitive materials.
•Do not operate the machine if the ambient temperature (Ta) is below 5°
C (41° F) or above 40° C (104° F).
•Do not operate the machine if the relative air humidity exceeds 80%.
Preventing injuries
•Ensure that the surface on which the machine is located or installed can
safely hold the weight of the machine.
•Do not install the machine over areas where people are present.
•This appliance is not intended for use by persons (including children)
with reduced physical sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not
play with the appliance.
•Haze machines can cause condensation. Do not point the output at
smooth floors. Floors and surfaces may become slippery. Check these
frequently and wipe dry as necessary to avoid any danger of slipping.
•Ensure at least 2m visibility in areas where haze is being produced.
•Haze fluid contains food-grade glycols in solution but may present health
risks if swallowed. Do not drink it. Store it securely. If eye contact occurs,
rinse with water. If fluid is swallowed, give water and obtain medical
advice.

Safety information 7
Preventing breathing problems
•A haze machine can operate safely only with the haze fluid it is designed
for. Use the machine only with fluids specified under “Haze fluid options”
on page 21 or you may cause the release of toxic gases, presenting a
severe health hazard. You will also probably damage the machine.
•Do not create dense haze in confined or poorly ventilated areas.
•Do not expose people with health problems (including allergic and/or
respiratory conditions such as asthma) to haze output.
•Do not point haze output directly at a person’s face or at face height.

8 Product overvie
w
Product overview
Product description
The Jem Hazer Pro™ is a top of the range haze machine from Martin Professional
designed for the highly demanding professional market. Its ability to produce
exceptionally fine atmospheric haze in a short period of time makes it an ideal
choice for rental houses, shows, theatres, TV studios, clubs, bars, cruise ships,
theme parks and more.
Robust yet small and lightweight, the Jem Hazer Pro™ is capable of dispersing
an even, continuous haze with superior optical clarity and reflectivity, the perfect
small-particle haze for highlighting today’s highly defined light beams. A high-
quality air pump system ensures smooth distribution while a unique mixing
channel allows the haze to optimize before being expelled.
Congratulations on your purchase of the Jem Hazer Pro™ from Martin. Details of
the full range of Martin products are available on our website at www.martin.com.
Features at a glance
•Finest haze production in its class
•Small particle, even haze
•Continuous output
•Water-based fluid with long hang time
•Low noise
•Lightweight
•Variable haze and fan controls with 1% increments
•2.5 liter fluid capacity
•Sealed fluid system for transportation
•Advanced Pump Technology (APT)
•Battery powered automatic shutdown sequence prevents clogging
•RDM ready
•On-board DMX 3-pin and 5-pin
•User-friendly on-board control panel
•Optional Flying Kit and Digital Remote Control
Use only Martin C-Plus Haze Fluid™. Use of other fluid will
void warranty.

Product overvie
w
9
Product details
Digital control
panel
Warning, high
temperature vapour and
surfaces!
Power inlet
connector
Main powe
r
switch
Digital remote
plug
A
VR program
upload socket
and status LEDs
5 pin DMX
input and
link
3 pin DMX
input and
link
Fluid tank
Haze output
port

10 Quick Start
Quick Start
You are no doubt eager to switch on the machine and try it out by making a lot of
haze. This section tells you how to do that. However, please also make the time
to read the safety and servicing instructions in the remainder of this manual.
Setting up
Locate the machine in a suitably large area with nothing in front of the haze
output.
Fill the fluid tank with Martin C-Plus Haze Fluid™ only. Use of other fluid will
void the warranty.
Connect a suitably rated power supply to the machine using the supplied Neutrik
Powercon cable. The power requirements are:
3.1A @ 230V (EU model)
6A @ 120V (US model)
Now set the mains switch, at the rear of the machine, to the ‘ON’ position. The
display will show HEAT. If the display shows OFF press the RUN button (bottom
right hand button) on the digital control panel. After about 6-8 minutes the display
should show CONT and the machine will begin producing haze. If the display
shows RDY press the RUN button to start haze.
Making haze
The two quick access buttons at the bottom left of the control panel automatically
select different haze densities. The SILENT button enables or disables a quieter
run mode. The RUN button starts and stops haze production.
If you want to adjust the haze density manually, press the Menu < > buttons until
the display shows HAZE, then press the Enter button and use the Value up/down
buttons to select a value above 0%.
You can also adjust the fan speed using the FAN menu.
If no haze is produced it may be necessary to prime the
machine, press the Menu <> buttons until the display
shows PRME, then press the Value Up button so the
display shows Y, then press the Enter button.
Switching off
The Hazer Pro is designed to run a self-cleaning cycle on power down to help
prevent blockages, using its built in rechargeable battery. When you turn off the
power the cleaning cycle will begin automatically if required.
If cleaning is needed, the display will show “WAIT”, then “90” counting down to
“00”. The machine will then power off automatically.

Installation and setting up 11
Installation and setting up
DANGER! DO NOT operate the haze machine until you have read and observed
all the precautions listed under “Safety information” on page 5.
Location
The Jem Hazer Pro™ is designed to be located on the floor or may be
suspended using the optional flying kit. If suspending the machine, the handles
are removed and four eyebolts provided in the flying kit are fitted in their place.
The machine can operate in any orientation from 30 degrees upwards to 30
degrees downwards. Steeper tilting may cause fluid leakage.
If the machine is to be suspended, ensure the mounting surface can support the
weight of the machine. Do not suspend the machine over areas where people
will be underneath. Use only the correct Martin flying kit to suspend the machine.
Ensure that there is at least 100mm clearance all round the machine and at least
60cm in front of the haze output.
AC power
Before using the machine, ensure that a grounding-type (earthed) power plug
that fits the local power outlets is installed on the Neutrik Powercon cable
provided.
DANGER! Make sure the power plug is correctly rated:
• For EU (230V) use fit a plug rated 6 amp minimum
• For US (120V) use fit a plug rated 10 amp minimum
When installing the plug, follow the plug manufacturer’s instructions and connect
pins as follows:
Yellow and green wire to ground (earth), blue wire to neutral and brown wire to
live.
The table below shows some common pin identification schemes.
wire function marking screw colour
brown live “L” yellow or brass
blue neutral “N” silver
green/yellow earth green

12 Installation and setting up
Before connecting the haze machine to power, verify that the AC supply is
adequately dimensioned for the current draw of the machine. The machine
requires:
3.1A @ 230V (EU model)
6A @ 120V (US model)
Check that the local AC voltage is appropriate, as indicated on the machine’s
serial number label. If your AC voltage is outside the appropriate range, do not
use the machine. Contact Martin Service for assistance.
Setting up
Fill the fluid tank only with Martin C-Plus Haze Fluid™ (see page 21).
If DMX control is being used, connect the machine to the DMX line (see page
18). If the Jem Digital Remote is being used (optional accessory), connect the
remote to the Remote socket (see page 9).
Final checks
Before applying power to the haze machine, verify the following:
•the machine is safely located or installed and meets the location
requirements stated on page 11
•the operator is familiar with, and able to comply with, the requirements
for safe operation listed on page 5.
•the haze fluid is one of the genuine Martin fluids listed under “Haze fluid
options” on page 21.
•the machine is electrically grounded (earthed)
•the AC power distribution circuits and lines are adequately rated for the
current load
Turning on the power
Turn on the main power switch located next to the power inlet. The display will
show HEAT. If the display shows OFF press the RUN button (bottom right hand
button) on the digital control panel. The machine will remember its state from
when it was turned off last time, so it will only power up in OFF mode if you have
previously disabled the heaters.
After about 6-8 minutes the display should show CONT and the machine will
begin producing haze. If the display shows RDY press the RUN button to start
haze.
Turning off the power
The Hazer Pro is designed to run a self-cleaning cycle on power down to help
prevent blockages, using its built in rechargeable battery. When you turn off the
power the cleaning cycle will begin automatically if required.
If cleaning is needed, the display will show “WAIT”, then “90” counting down to
“00”. During this time the unit purges the fluid from its internal pipework to help
prevent blockages.
The machine will then power off automatically.

Control settings 13
Control settings
Overview
The digital display in the centre of the top panel allows you to configure the
machine using option menus.
The brightness of the display can be changed to LOW, NORM or HIGH using the
DISP menu option.
Quick access buttons
The four quick access buttons below the display allow you to quickly set the
machine to one of two haze output levels, and engage silent mode or continuous
run mode. The display shows the current setting.
The two left hand buttons select preset combinations of haze and fan.
quick mode haze and fan settings
 Haze 35%, Fan 15%
 Haze 75%, Fan 45%
The two right hand buttons change the operating mode.
Press RUN to turn on haze in continuous run mode. The display shows .
To stop the haze, press the Run button again to set the machine to Standby
mode (heaters remain on).
Press SILENT to engage a low noise mode which slows down the fan. If the RUN
button is used to stop the haze, Silent mode is not cancelled. Silent mode is a
global setting and will affect both manual and DMX control.
To change the preset settings, adjust the Fan and Haze settings
using the menu, then within 3 seconds press the Pre1/Pre2 button
to store the settings.  will then be displayed if successful.
Menu previous/next
buttons Value down/up
buttons
Digital displa
y
Enter/store button
Quick access buttons
PRE1 PRE2 SILENT RUN


14 Control settings
Setting Run mode
The Run menu sets the operational mode of the unit, either Off, Standby (heaters
remain on), Fan only, Timer mode or Continuous mode.
Use the Menu Previous / Next buttons to select the  option.
Use the Up/Down buttons to select .
Press the Enter button to store the setting. The display shows .
Selecting OFF will disable the heaters on the unit.
Setting Haze density
Use the Menu Previous / Next buttons to select the  option.
Use the Up/Down buttons to select the density from  – .
Press the Enter button to store the haze setting. The display shows .
If you want to temporarily change the haze density, do not
press Enter. The haze setting will go back to its stored
value next time the machine is powered up. This applies
to all options.
Setting Fan speed
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to select the fan speed from  – .
Press the Enter button to store the fan setting.
The fan will run continuously if set above 0% and the RUN menu is set to FAN,
TIME or CONT.
If haze is being produced and the fan is off or set to a low speed, the fan speed
will be automatically increased to prevent build-up of haze at the machine output.
The fan will also automatically run on for a short period when haze is turned off.
Auto Fan Mode
In some circumstances where an improved vertical distribution of haze is
required, can be selected from the menu. This causes the fan
speed to vary over a 5 minute period.
Setting the Timer
Select the TIME option from the RUN menu.
Then set the TRUN and TOFF values from the menu.
The TRUN and TOFF values are set in seconds and are in the range 0-99. The
haze and fan values are taken from the menu settings for Haze and Fan. The
timer will cycle continuously until the run menu is changed.
Use this mode for maintaining a low level of haze in smaller venues.
When the timer is running and the display is not showing
a menu, the display shows TRUN or TOFF as the timer
cycles between run and off modes.

Control settings 15
Setting the DMX base address
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to set the DMX base address from  to . If
you hold down the button the address will count up or down.
Press the Enter button to store the address setting.
The machine will automatically respond to a DMX controller whenever it is
connected.
When using in a DMX system ensure the LINK menu is set to RECV (the default
setting) to avoid causing DMX errors to other devices on the system.
Setting the master-slave link mode
It is possible to control several machines from one digital remote. The machine
with the remote plugged into it becomes the Master. The other machines are
Slaves. The machines are interconnected with DMX cabling.
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to select  (slave unit) or (master unit).
Press the Enter button to store the link setting.
The machine should be set to  only if it is running as a master. If running
as a slave, stand-alone or DMX controlled it should be set to .
Aux option
This option is not currently used and has no effect on the machine.
PSI option
This option is for service use oniy.
Priming the machine after fluid out
If the machine runs out of fluid it should be shut down to prevent damage to the
pump. To suck the new fluid back into the machine, replace/refill the fluid tank
and use the prime function.
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to change the option to .
Press the Enter button to start the priming function.
The machine will pump at full power for about 10 seconds or until the unit senses
fluid in the heat exchanger.
To exit this menu if you decide not to activate the Prime function, select and
press Enter.
If the machine is not up to operating temperature the Prime function will do
nothing.
Resetting options to factory settings
The factory settings configure a standard mode of operation for the machine.
Use the Previous / Next buttons to select the  option.

16 Control settings
Use the Up/Down buttons to change the option to .
Press the Enter button to reset all options.
To exit this menu if you decide not to reset the options, select and press Enter.

Control settings 17
The factory settings are:
option setting
HAZE
FAN
TRUNseconds
TOFFseconds
RUN 
ADDR 
DISP 
LINK 
AUX 
PRME 
PRE1 
PRE2 

18 Remote contro
l
Remote control
Overview
The Jem digital remote control, available separately, may be used for remote
control of the Jem Hazer Pro™. Several machines may be controlled from one
remote using the LINK function (see page 15).
Functions
The remote control provides the following functions:
•Haze button: turns haze output on and off. Press once to start haze and
again to stop.
•Timer button: turns the haze timer on and off.
•Haze level setting (HAZE = 0 -100%)
•Fan speed setting (FAN = 0 -100%)
•Timer run time/off time settings (TRUN = 1 -90 seconds, TOFF = 20-89
seconds)
•Run mode (RUN = OFF, STBY, FAN, TIME, CONT)
The functions are the same as on the built in control panel and are described on
page 13.
The RUN menu duplicates the functions of the Haze and Timer buttons. The
buttons are simply a quick way to control this menu function.
Connection
The remote control has two identical XLR connectors on the top and back for
connection to the Jem Hazer Pro™. Plug the cable provided with the remote
control into one of these sockets and into the top 3-pin XLR plug on the rear
panel of the Jem Hazer Pro™ (not the 3-pin DMX plug).
The remote control is powered through its cable by the Jem Hazer Pro™; no
batteries are required.
The cable may be extended to up to 25 m (82 ft.) with a 3-pin XLR DMX cable,
available from your Martin dealer.
Display
Timer button
Haze button
X
LR socket
X
LR socket
(on rear)

DMX contro
l
19
DMX control
Overview
DMX is a digital control system widely used in entertainment and architectural
lighting. Any controller meeting the DMX-512 standard may be used to control
and program the haze output of the Jem Hazer Pro™.
When a DMX signal is present,
t
he Jem Hazer Pro™ stand-
alone functions do not work. To fire the unit from the
control panel or remote control, the DMX controller must
be powered off or disconnected.
Connection
The Jem Hazer Pro™ provides 3-pin and 5-pin XLR connectors on the rear panel
of the unit for DMX connection.
You can use either the 3-pin or 5-pin connectors for in or link through, but you
should not use the unit as a splitter by connecting both the 3-pin and 5-pin
outputs.
For best results, use cable designed for high speed digital data transmission.
Suitable DMX cable is available from your Martin dealer.
DMX functions
The Jem Hazer Pro™ address setting must match the DMX address allocated to it
on your controller. To set the address, see “Setting the DMX base address” on
page 15. The Jem Hazer Pro™ requires three DMX channels.
For example if the Jem Hazer Pro™ is set to DMX address 100, channel 1 will be
controlled by address 100, channel 2 will be controlled by address 101 and
channel 3 by address 102.
When the machine is at running temperature and is under DMX control it displays
.
The functions of each DMX control channel are shown on the following page.

20 DMX contro
l
Channel 1 DMX value
range
Function Macro description Default
value
Haze
output
Level
0-12 Idle range None 0
13- 24 Haze 5%
25- 36 Haze 10%
…….. …….
245 -255 Haze 100%
Channel 2 DMX value
range
Function Macro description Default
value
Fan
output
level (fan
will always
run if haze
is active)
0-12 Idle range None 0
13-24 Fan 5%
25-36 Fan 10%
…….. …….
245 -255 Fan 100%
Channel 3 DMX value
range
Function Macro description Default
value
Special
functions
0-50 Idle range None 0
51-100 Prime 5 seconds within
range to activate
once
101-150
A
uto Fan
mode
None (level
triggered)
151-200 Heater off &
shutdown
5 seconds within
range to activate
once
201-255 Heater on
(normal
operation)
None, but heaters
will stay on if
channel 3 returns to
zero
RDM operation
The Jem Hazer Pro supports DMX Remote Device Management (RDM). This
allows configuration and status monitoring of the machine from a suitably
equipped lighting console or control system.
The following can be configured using RDM:
Set/read DMX start address
Set/read RDM device label
Reset device
Reset options to factory defaults
The following parameters can be read using RDM:
Device status (ready, heating)
DMX “slot” functions (channel functions)
Device software version
Device model/manufacturer
Service Data