Mayflower Medical Mayflex 1000 User manual

1
USER/OWNER’S MANUAL
Version 1 / Revision 1
Specialists In Pressure Care™

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Contents
Educational & Technical Support 3
Safety & Specications 4
Operating Principles & Installation 5
Mattress Installation - Steps 3, 4, 5 6
Mattress Installation - Step 6 7
Troubleshooting Guide 8
Cleaning & Disinfection 9
Mattress Warranty 10
Warnings & Precautions 11
Specialists In Pressure Care™

3
Pressure Care Awareness & Educational Support
Increased pressure care awareness and
sta education are key factors in the
eective management of the prevention
and treatment of pressure ulcers.
Education of sta and users should be an
integral part of any pressure ulcer prevention
strategy (Dealy, 1977).
Mayower Medical’s core aim is to help you
raise and maintain the highest standards
of pressure care for your patients. This is
achieved through the provision of our free
ongoing sta educational support materials
and specically designed high specication,
therapeutic preventative aids.
The training of sta members should be
tailored to the requirements and needs of
the individual/s being cared for. There are
also many key components that should
Ongoing Technical & Clinical After Care Service Support
Patient Assessment & Quality Care Practices
To help maintain high standards of care,
our nursing management after care service
enables you to have easy access to free
technical and clinical support on any
pressure care or equipment queries you
may have.
As specialists in pressure ulcer prevention,
our expert consultants are here to help you
It is important to remember that pressure
care equipment should be seen as an aid
to care and DOES NOT replace the need
for good nursing care and intervention. All
Mayex preventative aids must be used as
part of an individualised care plan which
include proper nursing practices i.e. Patient
turning / re-positioning and regular patient
skin assessments.
“Professional judgement must be used in
determining the risk status of the patient/
EDUCATIONAL & TECHNICAL SUPPORT
be covered in all pressure care training
programmes.
As an owner of a Mayex pressure care
system you have free access to Mayower
Medical’s comprehensive ongoing
educational program. This package has
been specially developed to help you add
to your pressure care education resources
and maintain continued learning. Making
the development of your care sta’s skill
set easier and more cost eective than ever
before.
To get FREE access to these support
materials and receive the latest
developments in pressure care, assessment
and audit tools and the ongoing educational
updates, simply visit - www.mayower-
medical.co.uk/education.html
with any specic care scenario you may
have. For free and friendly aftercare support,
simply call [phone].
You have full access to Mayower’s pressure
care equipment experts and tissue viability
consultants for any questions and support
you may require.
client. All assessments and, just as importantly,
reassessments must be documented and the
plan of care adjusted as necessary.”
(Mrs Judy Waterlow MBE SRN RCNT -
judy-waterlow.co.uk/2005)
For further information on risk assessments
for ulcer prevention and the use of
the Waterlow Score, visit - www.judy-
waterlow.co.uk

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Safety & Specication
It is important to read the information
in this user manual before you use
your Mayex mattress.
Please follow the guidelines below for
your added safety and maintaining
system performance.
• Maximum patient weight it 127kg/
20 stones.
• Avoid exposing pump to liquids.
• When cleaning do not use of Phenol
based substances.
• Use Mayex pumps with Mayex
mattresses only.
• This Mayex overlay must be used on
top of an existing underlay or mattress.
Power AC 220 – 240V 50/60Hz 7 Watts
Mode of operation: Continuous
Fuse rating: 250 V 0.3A Fast blow
Storage Condition: - min -10˚ Degrees
+ max 40˚ Degrees
Cycle Time: 10 minutes
Noise: <30dB
Symbols used: (O) Power OFF
(|) Power ON
Complies with: 93/42/EEC
Unique Unit: (Example
number SNXXXXXX) (on pump)
Directive: 73/23/EEC
Test standard: EN60335-1/A141995
Safety Standards: CE
*Due to continual development of the above product, specications are subject
to change without prior notice.
- Consult the user instructions before use.
- Keep equipment dry.
- Class II equipment – this equipment is double insulated and needs no
protective earth.
- Indicates that the equipment can be oered for sale within the European Union
and that safety criteria has been met.
- Indicates separate collection for electrical and electronic equipment. The bar
under the crossed out wheelie bin symbol indicates that a product was placed
on the market after 13th august 2005. Users are informed of
the requirement to keep WEEE separate from ordinary household waste. The
user can play an important role in the re-use, recycling and recovery of WEEE.
SAFETY & SPECIFICATION

5
Mayex 1000 - Operating Principles
Mayex 1000 - Installation Guide
The Mayex 1000 is a high specication
alternating air overlay mattress designed to
prevent and treat pressure ulcers. Through
the use of alternating therapy Mayex
systems work on the principle of actively
encouraging tissue blood ow by gently
increasing and decreasing pressure within
the support surface over a 10 minute
cycle. This results in the reduction of
surface pressures helping to prevent tissue
breakdown and encourage healing.
For added durability, and longer working life
your Mayex mattress has been constructed
using high strength components and
premium grade materials. The mattress
STEP 1 - Initial Installation
Place the Mayex overlay mattress on top of an
existing mattress ensuring it conforms to the
size of the base. When placing the Mayex
overlay on the bed ensure the Mayex logo is
at the top end of the bed.
Fasten the Mayex overlay securing straps
so they are underneath the underlying foam
mattress.
CAUTION: Please ensure that mattress height
does not render any bed side rails ineective.
STEP 2 - Connect Pump
Connect the push t hose connector (g,1)
from the foot of the mattress to the air outlet
of the pump, male to female.
Check to ensure that the tubes cannot be
crushed/obstructed by side rails.
OPERATING PRINCIPLES & INSTALLATION
1
2
features a heavy duty base layer and a 100%
waterproof, multi-stretch vapour permeable
PU cover to reduce risks of friction and shear.
This Mayex is an LVAL (Laser Vented Air Loss)
mattress. Eight Thoracic/Sacral cells feature
specialised laser vented air holes that help
maximise air circulation. These encourage
the cells to conform and increase the surface
area in contact with the patient, helping to
relieve pressure around boney prominences
and vulnerable areas. The air ventilated from
these cells help decrease humidity within the
mattress, reducing moisture and risks of skin
maceration.
g.1

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STEP 3 – Power Connection
Plug the pump power cable into the mains
outlet. Ensure that electrical cables are safe
and tidy and are not caught in the bed frame
and free from obstruction.
Turn the power on at the mains, and then
turn the power switch on at the pump to the
‘on’ position (g.2).
CAUTION: It is important to routinely
inspect power cables to ensure they are
not obstructed or causing a tripping
hazard. Check the power cable is not
under strain or damaged.
STEP 4 – Inate Cells
Ensure that the CPR valve is closed. Set the
correct weight on the comfort control dial
(please refer to Comfort Guidelines - page
7 / g.3). This dial enables you to adjust the
rmness of the mattress.
The pump will then begin to inate the air cells
and run continuously in dynamic mode. The
alternating function will inate and deate the
mattress cells over a 10 minute cycle.
CAUTION: It is important to ensure that
no person is laying or sitting, or that any
weight is on the mattress when it is being
initially inated.
STEP 5 – Mattress CPR Check
After approximately 15-25 minutes the
mattress should be fully inated, if the
mattress is not fully inated, unzip the cover
to check the CPR valve is in closed position
and the pump is connected to the mattress
correctly.
Please ensure that the PU mattress cover is
fully zipped and CPR connection is closed
properly after inspection.
Once fully inated the mattress is ready to
be used.
3
4
5
OPERATING PRINCIPLES & INSTALLATION
Normal operation
CPR closed
CPR open - mattress
will deate
g.2

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STEP 6 – Comfort Check
Re-check the comfort control setting
on the pump unit. If required adjust
the control dial to increase or decrease
the required rmness of the mattress
using the patient weight as an initial
starting guideline.
If the patient back rest moves greater
than 30˚ Degrees, increase the pressure
in the mattress to accommodate the
extra load on the sacral cells.
Hand Check
To check the patient is being properly
supported, slide one hand in between the air
mattress and base to ensure that the patient
is not bottoming out. A gap of 1-2 inches
between patients bottom and bed base
is an acceptable range and an indication
of correct pressure setting, if this is not so,
pressure can be adjusted accordingly using
the comfort control dial.
6
Transport Mode
If you require to move the mattress without
deation, simply disconnect the two air
hoses from the Mayex pump unit, and
connect them together. This will result in the
mattress system being equalised, and the
mattress cells will then retain pressure when
pump unit is turned o.
CPR Function
This mattress features a Cardio Pulmonary
Resuscitation (CPR) valve on one side.
In the event of cardiac arrest: pull the CPR
down rmly and unplug air hoses from pump
this will start immediate mattress deation.
IMPORTANT: Please ensure that all care
sta are trained and familiarised with the
mattress and this function.
Comfort Control Guidelines
If the mattress prole
elevates to greater then 30°,
increase pressure setting.
PRESSURE RANGE WEIGHT IN KGS WEIGHT IN STONES
Setting 1 32 Kg 5 stones
Setting 2 44 Kg 7 stones
Setting 3 57 Kg 9 stones
Setting 4 69 Kg 11 stones
Setting 5 82 Kg 13 stones
Setting 6 95 Kg 15 stones
Setting 7 107 Kg 17 stones
Setting 8 127 Kg 20 stones
Pull Down
Firmly
30° Degrees
OPERATING PRINCIPLES, INSTALLATION & COMFORT GUIDELINES
g.3

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Troubleshooting Guidelines
TROUBLESHOOTING GUIDELINES
FAULT/PROBLEM
DESCRIPTION ITEMS TO CHECK SOLUTION
No indication that the
pump is on.
Check that the pump unit
is connected to the mains
power supply.
Check the pump is
switched on.
See Step 3/Pg 4.
Ensure mains plug is
connected and on.
Check the pump is
switched on.
Check mains plug fuse. Replace fuse if blown.
Check if mains socket is faulty. Try another socket.
Low pressure in
mattress/mattress
not inating.
Check that the pump unit
is connected to the mains
power supply.
Check the pump is
switched on and fuse in
plug is ok.
Check pump / mattress air
connections are tted
securely. Ensure air is coming
from pump.
Ensure connectors are
fastened securely and
reconnect pump air hoses
if loose. See Step 2/Pg3.
Check CPR is connected
correctly and is not leaking.
Reconnect CPR if not secure.
See Step 5/Pg 4.
Check the connector tubes
for kinks, obstructions or
damage.
Untwist any kinks, or move
any obstructions.
Check the setting on the
comfort control pressure
range dial.
Turn up dial to increase
pressure, wait for pressure
to stabilise (a few minutes)
before making another
adjustment.
Remove lter on back the
of the pump to check if it
is dirty.
Replace with new lter.
Pump Controls lock up
‘freeze’. Turn o and unplug the
pump.
Wait a few seconds and
plug the pump back in.
Turn on the pump.
If not resolved contact your Mayex supplier: 01752 547608

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Cleaning & Disinfection Protocol
It is very important to have a strict cross
infection, cleaning and disinfection policy
in line with current Hospital/Nursing Home
infection control guidelines.
1. Remove the bedding.
2. If necessary, inate the mattress.
3. Ensure that the power unit is o.
4. Unplug the power cord from the wall
outlet.
5. Ensure that the underside of the mattress
is clear of all sharp objects.
6. Examine the surface of the power unit
and mattress assembly components for
visible blood or body uids.
7. Perform one of the following:
• If blood is present, decontaminate the
whole mattress product in line with
current hospital or Nursing Home
Guidelines.
• If blood is not present, remove any
soil from the cover with paper towels.
NOTE: If grossly soiled, the cover
should be removed, cleaned and
decontaminated.
All equipment should be inspected. Any item
that is visibly soiled with the patient’s blood
or other body uids should be properly
cleaned or removed. It is recommended that
the system is clean regularly and after each
patient use.
In many cases it will be only be necessary to
remove the mattress cover for cleaning.
WARNING: Protective clothing should be warn when performing cleaning procedures.
WARNING: Do not use Phenol based cleaning solutions
8. Using a clean sponge or paper towel,
wipe down the cover surface and cells
with a dilute detergent solution or
recommended cleaner disinfectant or
other germicidal detergent solution.
9. Cleaning and disinfection may be
carried out on the cover with hand hot
water and a neutral detergent or with a
sodium hypochlorite solution (0.1% or
1000 parts per million available chlorine).
10. Alternatively remove the cover and
launder, 71° C (160°F), using normal
detergents. It is essential that articles
be thoroughly dried after all cleaning
procedures and before storage.
11. Perform the following steps to clean the
power unit and hose ttings:
A. Wipe all controls, chassis and hose
ttings with a damp cloth and a mild
detergent.
B. Using a nylon brush, gently clean all
crevices as they can harbour micro
organisms.
C. Air dry all treated surfaces.
If there is obvious soiling a complete
cleaning or decontamination will be
required.
For a complete decontamination service and
certication please call 01752 547608.
CLEANING & DISINFECTION PROTOCOL

10 MATTRESS WARRANTY
Mayex - Full Mattress Exchange Warranty
Mayex - Extendable Mattress Warranty
Your Mayex pump and mattress has been
built using only high quality specication
materials and components. It’s construction
and design is aimed at providing you with
a therapeutic support surface that will give
you years of good service.
Mayex Pump Unit: The Mayex pump
unit is guaranteed to be free of defects
in material, design, and workmanship for
twenty four (24) months from the date of
purchase. If there is ever a product defect
within this period you will be sent out a
loan system (next working day if notied
before 12pm) while your pump is repaired or
replaced, free of charge.
Mayex Mattress: The Mayex mattress is
guaranteed to be free of defects in material,
design, and workmanship for twenty four
(24) months from the date of purchase. If
there is ever a product defect within this
period you will be sent out a loan system
(next working day if notied before 12pm)
while your mattress is repaired or replaced,
free of charge.
For extended warranty packages please
contact Mayower Medical on 01752 547608.
Free Technical Support: If you need any
assistance regarding the servicing of your
Mayex system please contact Mayower
Medical. It is important to note down the
serial number on the back of the pump for
future reference. Please quote this number
when contacting the serving department.
PLEASE NOTE
Any Mayex equipment will be repaired
or replaced if discovered faulty within the
warranty period. The warranty is subject to
the conditions below;
1) The defect is not caused by human error
or misuse (i.e strained/obstructed power
cables).
2) The product is returned in it’s original
packaging.
3) The equipment has been used in
accordance with the user manual, and
only used for the purpose for which it was
intended.
4) Any maintenance has been performed by
a suitably qualied individual.
5) The maintenance guidelines as set out for
the Mayex system has been followed.
Model Number:
Pump Serial Number:

11
Warnings & Precautions
WARNING: The use of side rails and
other restraints can result in injury or
death - through potential entrapment and
potential patient falls. Please see MHRA
Device Bulletin DB 2006(06) for details.
WARNING: Risk of electrical shock,
serious injury or death. Only authorised
technicians should open the pump unit
for servicing and maintenance procedures.
Electrical equipment can be extremely
dangerous if damage or misused.
DISCLAIMER :
A. Terms Such as ‘Medium Risk’ ‘High Risk’
and ‘Very High Risk’ are a description of
a person’s risk levels, these persons may
be at danger of developing a pressure
sore the higher the risk status level.
These risk levels are assessed by nurses
and as there is a variability between
nurse measurements/observations,
these descriptive risk levels should
only be used as guideline for the risk
assessment methods being used
i.e. Waterlow, Norton and Braden.
Professional judgement must be used
in determining the risk status of the
patient/client.
B. Mayower Medical uses these factors
and terms based on the existing market
research and internal research to show
the suitability and eectiveness of the
pressure care systems provided.
Internal and External research is and will
always be ongoing. These risk factors
should not be taken as prescriptive
criteria.
WARNING: Before any cleaning or
disinfection procedure, ensure that
the pump system is switched o and
unplugged from the mains power supply.
WARNING: The maximum patient weight
limit is 20 st/127 Kg
C. Mayex support surfaces should be seen
as an aid to care and DO NOT replace
the need for good nursing care and
intervention. All Mayex products must
be used as part of an individualised
care plan which include proper nursing
practices i.e. turning/re-positioning, and
regular patient skin assessments.
D. Pressure relieving equipment alone will
not prevent pressure ulcers. Pressure
ulcers are multi factorial and many
external and internal factors cause them
to develop. It is up to the professional
judgement of the nurse to asses the
risk and develop a care plan which
prescribes suitable pressure reducing/
relieving equipment and external care.
Some pressure sores are inevitable due
to falls and periods of immobility these
sores can develop hours after the injury,
in these instances a pressure ulcer can
develop and Mayower Medical cannot
guarantee the use of the equipment
alone will prevent pressure ulcer
formation.
WARNINGS & PRECAUTIONS

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Mayower Medical
Wessex House
Upper Market Street
Eastleigh
Hants
SO50 9FD
Specialists In Pressure Care™
Copyright © Mayower Medical 2009