Maytag Amana AVPTC 14 Series Manual

AVPTC**14** ©2018-2020 Goodman Manufacturing Company, L.P.
19001 Kermier Rd., Waller, TX 77484
www.goodmanmfg.com - or - www.amana-hac.com
P/N: IOA-4030C Date: June 2020
AIR HANDLERS
INSTALLATION & OPERATING INSTRUCTIONS
is a registered trademark of Maytag Corporaon or its related companies and is used under license. All rights reserved.
ATTENTION INSTALLING PERSONNEL
Prior to installaon, thoroughly familiarize yourself with this Instal-
laon Manual. Observe all safety warnings. During installaon or
repair, cauon is to be observed. It is your responsibility to install the
product safely and to educate the customer on its safe use.
Contents
1 Important Safety Instructions.................................... 2
2 Shipping Inspection ................................................... 3
3 Codes & Regulations.................................................. 3
4 Replacement Parts ..................................................... 3
5 Pre-Installation Considerations................................. 3
6 Installation Location................................................... 3
7 Refrigerant Lines ........................................................ 5
8 Condensate Drain Lines............................................. 8
9 Ductwork ..................................................................... 9
10 Return Air Filters......................................................... 9
 
Leakage Rate............................................................... 9
12 Electric Heat ................................................................ 9
13 Electrical and Control Wiring................................... 10
14 AVPTC Motor Orientation......................................... 11
15 Cool Cloud HVAC Phone Application...................... 11
16 Quick Start Guide for Communicating
Outdoor Units............................................................ 12
17 Quick Start Guide for Non-Communicating
Outdoor Units............................................................ 12
 ....................................................... 14
19 Auxiliary Alarm Switch ............................................ 14
20 Start-Up Procedure................................................... 14
21 Accessories............................................................... 14
  ...................................................... 15
23 Electric Air Cleaner Warning.................................... 15
24 Start-Up Procedure................................................... 16
25 Regular Maintenance................................................ 16
26 Air Handler Troubleshooting Matrix........................ 17
27 Air Handler Display .................................................. 19
  ............................................................ 22
29 Wiring Diagram ........................................................ 23
RECOGNIZE THIS SYMBOL AS A
SAFETY PRECAUTION.
Only personnel that have been trained to install, adjust, ser-

in this manual should service the equipment. The manufac-
turer will not be responsible for any injury or property dam-
age arising from improper service or servide procedures.
If you service this unit, you assume responsibility for any
injury or property damage which may result. In addition, in
jurisdictions that require one or more licenses to service the

should servise the equipment.
Improper installation, adjustment, servicing or repair of the


manual without proper training may result in product dam-
age, property damage, personal injury or death.
WARNING
-
www.P65Warnings.ca.gov
PROP 65 WARNING
FOR CALIFORNIA CONSUMERS
0140M00517-A
WARN ING
This device, which was assembled by Goodman Manufacturing
Company, L.P., contains a component that is classied as an
intentional radiator. This intentional radiator has been certied by
the FCC: FCC ID QOQBGM111. And this international radiator has
an Industry Canada ID: IC 5123A-BGM111.
This device complies with Part 15 of the FCC’s Rules. Operation of
this device is subject to two conditions:
(1) This device may not cause harmful interference; and
(2) This device must accept any interference received, including
interference that may cause undesirable operation.
And this device meets the applicable Industry Canada technical
specications.
The manufacturer of the intentional radiator (model no. BGM111) is
Silicon Laboratories Finland Oy, which can be contacted by calling
617-951-0200. (www.silabs.com)
The FCC responsible party is Goodman Manufacturing Company,
L.P., and may be contacted by calling (713)-816-2500, or at 19001
Kermier RD., Waller TX 77484. (www.GoodmanMFG.com)
This equipment complies with FCC radiation exposure limits. To
ensure compliance, human proximity to the antenna shall not be
less the 20cm during normal operations.

2
1 ImportantSafetyInstrucons
The following symbols and labels are used throughout this man-
ual to indicate immediate or potenal safety hazards. It is the
owner’s and installer’s responsibility to read and comply with all
safety informaon and instrucons accompanying these symbols.
Failure to heed safety informaon increases the risk of personal
injury, property damage, and/or product damage.
To prevent the risk of property damage, personal
injury, or death, do not store combustible materials or
use gasoline or other flammable liquids or vapors in
the vicinity of this unit.
This product is factory-shipped for use with
208/240/1/60 electrical power supply.
reconfigure this air handler to operate with any other
power supply.
DO NOT
To avoid property damage, personal injury or death
due to electrical shock, this unit MUST have an
electrical ground. The
electrical ground circuit may consist of an
appropriately sized electrical wire connecting the
ground lug in the unit control box to the building
electrical service panel.
Other methods of grounding are permitted if performed
in accordance with the National Electric Code
(NEC)/American National Standards Institute
(ANSI)/National Fire Protection Association (NFPA) 70
and local/state codes. In Canada, electrical grounding
is to be in accordance with the Canadian Electric Code
(CSA) C22.1.
uninterrupted, unbroken
When installing or servicing this equipment, safety
clothing, including hand and eye protection, is
strongly recommended. If installing in an area that has
special safety requirements (hard hats, etc.), b serve
these requirements.
o
Do not connect to or use any device that is not design-
certified by the manufacturer for use with this unit.
Serious property damage, personal injury, reduced
unit performance and/or hazardous conditions may
result from the use of such non-approved devices.
HIGH VOLTAGE!
Failure to do so may cause property damage,
personal injury or death.
Disconnect ALL power before servicing.
Multiple power sources may be present.
CO can cause serious illness including permanent brain
damage or death.
Advertencia especial para la instalación de calentadores ó manejadoras
de aire en áreas cerradas como estacionamiento s ó cuartos de servicio.
El monóxido de carbono puede causar enfe rmedades severas
como daño cerebral permanente ó muerte.
Las emisiones de monóxido de carbono pueden circular a través
del aparato cuando se opera en cualquier modo.
RISQUE D'EMPOISONNEMENT AU MONOXYDE DE CARBONE
au CO pouvant survenir si un appareil produisant du monoxyde

3
2 ShippingInspecon
Always transport the unit upright; laying the unit on its side or top
during transit may cause equipment damage. The installer should in-
spect the product upon receipt for shipping damage and subsequent
invesgaon is the responsibility of the carrier. The installer must
verify the model number, specicaons, electrical characteriscs,
and accessories are correct prior to installaon. The distributor or
manufacturer will not accept claims from dealers for transportaon
damage or installaon of incorrectly shipped units.
2.1 Parts
Also inspect the unit to verify all required components are
present and intact. Report any missing components imme-
diately to Goodman or to the distributor. Use only factory
authorized replacement parts (see Secon 5). Make sure to
include the full product model number and serial number
when reporng and/or obtaining service parts.
2.2 Handling
Use cauon when transporng/carrying the unit. Do not move
unit using shipping straps. Do not carry unit with hooks or sharp
objects. The preferred method of carrying the unit aer arrival
at the job site is to carry via a two-wheel hand truck from the
back or sides or via hand by carrying at the cabinet corners.
3 Codes&Regulaons
This product is designed and manufactured to comply with appli-
cable naonal codes. Installaon in accordance with such codes
and/or prevailing local codes/regulaons is the responsibility of the
installer. The manufacturer assumes no responsibility for equipment
installed in violaon of any codes or regulaons.
TheUnited StatesEnvironmental ProteconAgency (EPA) has
issuedvariousregulaonsregardingtheintroduconanddisposal
ofrefrigerants.Failuretofollowtheseregulaonsmayharmthe
environmentandcanleadtotheimposionofsubstanalnes.
Should you have any quesons please contact the local oce of the
EPA and/or refer to EPA’s website www.epa.gov.
4 Replacement Parts
When reporng shortages or damages, or ordering repair parts,
give the complete product model and serial numbers as stamped
on the product. Replacement parts for this product are available
through your contractor or local distributor. For the locaon of your
nearest distributor consult the white business pages, the yellow
page secon of the local telephone book or contact:
HOMEOWNER SUPPORT
GOODMAN MANUFACTURING COMPANY, L.P.
19001 KERMIER ROAD,
WALLER, TX 77484
[phone]
5 Pre-InstallaonConsideraons
5.1 Preparaon
Keep this document with the unit. Carefully read all instruc-
ons for the installaon prior to installing product. Make sure
each step or procedure is understood and any special consid-
eraons are taken into account before starng installaon.
Assemble all tools, hardware and supplies needed to complete
the installaon. Some items may need to be purchased locally.
Make sure everything needed to install the product is on hand
before starng.
5.2 System Matches
The entire system (combination of indoor and outdoor
secons) must be manufacturer approved and Air-Condi-
oning, Heang, and Refrigeraon Instute (AHRI) listed.
NOTE: Installaon of unmatched systems is not permied.
Damage or repairs due to installaon of unmatched systems
is not covered under the warranty.
5.3 InterconnecngTubing
Give special consideraon to minimize the length of refrigerant
tubing when installing air handlers. Refer to Remote Cooling/
Heat Pump Service Manual RS6200006, and TP-107 Long Line
Set Applicaon R-410A for tubing guidelines. If possible, allow
adequate length of tubing such that the coil may be removed
(for inspecon or cleaning services) from the cabinet without
disconnecng the tubing.
5.4 Clearances
The unit clearance from a combusble surface may be 0”.
However, service clearance must take precedence. A minimum
of 24” in front of the unit for service clearance is required.
Addional clearance on one side or top will be required for
electrical wiring connecons. Consult all appropriate reg-
ulatory codes prior to determining nal clearances. When
installing this unit in an area that may become wet (such as
crawl spaces), elevate the unit with a sturdy, non-porous ma-
terial. In installaons that may lead to physical damage (i.e. a
garage) it is advised to install a protecve barrier to prevent
such damage. Always install units such that a posive slope
in condensate line (1/4” per foot) is allowed.
5.5 HorizontalApplicaons
If installed above a nished living space, a secondary drain
pan (as required by many building codes), must be installed
under the enre unit and its condensate drain line must be
routed to a locaon such that the user will see the condensate
discharge.
6 InstallaonLocaon
NOTE: These air handlers are designed for indoorinstallaononly.
The AVPTC**14** product line may be installed in one of the up-
ow, downow, horizontal le or horizontal right orientaons as
shown in Figures 2, 3, 4 and 5. The unit may be installed in upow
or horizontal le orientaon as shipped (refer to specic secons
for more informaon).
Minor eld modicaons are necessary to convert to downow
or horizontal right as indicated in below secons.

4
6.1 UpowInstallaon
No eld modicaons are mandatory; however, to obtain
maximum eciency, the horizontal drip shield, side drain pan
and drain pan extension can be removed.
Side Drain Pan and Extension Removal: Refer to Figure 1, re-
move the two (2) screws that secure the drip shield support
brackets to the condensate collectors (front and back). Unsnap
the side drain pan from the main drain pan using a screw driver
or any small lever. The side drain pan, drip shield brackets and
the drain pan extension may now be removed. From Figure 1,
drain port labeled (A) is the primary drain for this applicaon
and condensate drain line must be aached to this drain port.
Drain port (a) is for the secondary drain line (if used).
Drip Pan
Extension
Side
Drain
Pan
Screw
B
b
AMain Drain Pan
Drip Shield Bracket
Drip Shield
Pna
SIDE DRAIN PAN REMOVAL
Figure 1
6.2 HorizontalLeInstallaon
No eld modicaons are permissible for this applicaon.
The boom right drain connecon is the primary drain for
this applicaon and condensate drain line must be aached
to this drain connecon. The top connecon of the three
drain connecons on the drain pan must remain plugged for
this applicaon. The boom le drain connecon is for the
secondary drain line (if used).
In applicaons where the air handler is installed in the horizon-
tal le posion, and the return air environment see humidity
levels above 65% relave humidity coupled with total external
stac levels above 0.5” e.s.p., a condensate kit is available for
eld applicaon. Kit nomenclature can be found in Table 1.
CMK000 8
Condensa te
Kit
CMK000 9
Condensa te
Kit
CMK001 0
Condensa te
Kit
CMK0012
Condensa te
Kit
CMK001 3
Condensa te
Kit
CMK001 4
Condensa te
Kit
AVPTC25B14 AVPTC29B14 AVPTC31C14 AVPTC49D14 AVPTC33C14 AVPTC49C14
AVPTC37B14 AVPTC37C14 AVPTC61D14 AVPTC39C14
AVPTC37D14
AVPTC59C14
AVPTC59D14
CONDENSATE KIT
TABLE 1
6.3 Downow/HorizontalRightInstallaon
IMPORTANT NOTE: In the downow applicaon, to prevent
coil pan “sweang”, a downow kit (DFK) is available through
your local Goodman distributor. The DFK is not supplied with
the air handler and is required by Goodman on all downow
installaons. See Table 2 for the correct DFK and follow the
instrucons provided for installaon.
DFK-B DFK-C DFK-D
AVPTC25B14** AVPTC31C14** AVPTC37D14**
AVPTC29B14** AVPTC37C14** AVPTC49D14**
AVPTC35B14** AVPTC59C14** AVPTC59D14**
AVPTC37B14** AVPTC33C14** AVPTC61D14**
AVPTC39C14**
AVPTC49C14**
MODEL LIST FOR DOWNFLOW KITS
DOWNFLOW KIT
TABLE 2
Refer to Figure 6 and 7 for the locaon of the components
referenced in the following steps.
1. Before inverng the air handler, remove blower access
panel and coil access panel. The coil access panel and
tubing panel may remain screwed together during this pro-
cedure. Remove and retain the seven (7) screws securing
the coil access panel to the cabinet and the six (6) screws
securing the blower access panel to the cabinet.
2. Slide the coil assembly out using the drain pan to pull the
assembly from the cabinet.
NOTE: DO NOT USE MANIFOLDS OR FLOWRATOR TO
PULL THE COIL ASSEMBLY OUT. FAILURE TO DO SO MAY
RESULT IN BRAZE JOINT DAMAGE AND LEAKS.
3. Removal of the center support is required on units with
21” wide cabinet. Remove and retain the two (2) screws
that secure the center support to the cabinet. Remove the
center support.
4. Using the drain pan to hold the coil assembly, slide the coil
assembly back into the cabinet on the downow brackets
as shown in Figure 8.
5. Re-install the center support (if removed) using the two (2)
screws removed in Step 4.
6. Re-install the access panels removed in Step 1 as shown in
Figure 9.

5
7. The boom le drain connecon is the primary drain for
this applicaon and condensate drain line must be aached
to this drain connecon. The top connecon of the three
drain connecons on the drain pan must remain plugged
for this applicaon. The boom le drain connecon is for
the secondary drain line (if used).
UPFLOW DOWFLOW
UPFLOW DOWFLOW
Figure 2 Figure 3
NOTE: If removing only the coil access panel from the unit, the lter
access panel must be removed rst. Failure to do so may result in
panel damage.
Do not install the air handler in a location that violates the
instrucons provided with the condenser. If the unit is located in
an uncondioned area with high ambient temperature and/or high
humidity, the air handler may be subject to nuisance sweang of
the casing. On these installaons, a wrap of 2” berglass insulaon
with a vapor barrier is recommended.
HORIZONTAL LEFT
Figure 4
HORIZONTAL RIGHT
Figure 5
7 Refrigerant Lines
NOTE: Refrigerant tubing must be routed to allow adequate access
for servicing and maintenance of the unit.
7.1 TubingSize
For the correct tubing size, follow the specicaon for the
condenser/heat pump.
7.2 TubingPreparaon
All cut ends are to be round, burr free, and clean. Failure to
follow this pracce increases the chances for refrigerant leaks.
The sucon line is spun closed and requires tubing cuers to
remove the closed end.
NOTE: To prevent possible damage to the tubing joints, do not
handle coil assembly with manifold or owrator tubes. Always
use clean gloves when handling coil assemblies.
NOTE: The use of a heat shield is strongly recommended when
brazing to avoid burning the serial plate or the nish of the unit.
Heat trap or wet rags must be used to protect heat sensive
components such as service valves and TXV valves sensing bulb.
This product is factory-shipped with R410A and dry
nitrogen mixture gas under pressure. Use appropriate
service tools and follow these instructions to prevent
injury.
A quenching cloth is strongly recommended to prevent
scorching or marring of the equipment finish when
brazing close to the painted surfaces. Use brazing
alloy of 5% minimum silver content.
Applying too much heat to any tube can melt the tube. Torch
heat required to braze tubes of various sizes must be
proportional to the size of the tube. Service personnel must
use the appropriate heat level for the size of the tube being
brazed.
CAUTION

6
EXTERNAL PART TERMINOLOGY
Figure 7
INTERNAL PART TERMINOLOGY
Figure 6
IMPORTANT NOTE:
Ensure coil slides on the rails along the groove provided on the drain pan side walls. Failure
to do so will result in improper condensate drainage.
COIL INSTALLATION FOR DOWNFLOW
Figure 8
Upper Tie Plate
Control
Deck
Downflow
Bracket
Center
Support
Filter
Bracket
Filter
Access
Panel
ACCESS PANEL CONFIGURATION
FOR DOWNFLOW OR HORIZONTAL RIGHT
Figure 9
Blower
Access
Panel
Coil
Access
Panel
Tubing
Panel
UV
Knockout
Coil Slides
on the downflow bracket
Remove side drain pan
extension for

7
7.3 TubingConneconsforTXVModels
TXV models come with factory installed TXV with the bulb
pre-installed on the vapor tube.
1. Remove refrigerant tubing panel or coil (lower) access pan-
el.
2. Remove access valve ng cap and depress the valve stem
in access ng to release pressure. No pressure indicates
possible leak.
3. Replace the refrigerant tubing panel.
4. Remove the spin closure on both the liquid and sucon
tubes using a tubing cuer.
5. Insert liquid line set into liquid tube expansion and slide
grommet about 18” away from braze joint.
6. Insert sucon line set into sucon tube expansion and slide
insulaon and grommet about 18” away from braze joint.
7. Braze joints. Quench all brazed joints with water or a wet
rag upon compleon of brazing.
NOTE: The sensing bulb must be permanently located. A heat
shield, heat trap, or wet rag must be used during brazing to prevent
damage to the TXV valve.
8. Replace access panels, sucon line grommet, insulaon and
all screws.
RUBBER
GROMMET
SUCTION LINE
WITH SPIN CLOSURE
SuconLineGrommet
Figure 10
7.4 ThermalExpansionValveSystemAdjustment
Run the system at Cooling for 10 minutes unl refrigerant
pressures stabilize. Use the following guidelines and meth-
ods to check unit operaon and ensure that the refrigerant
charge is within limits. Charge the unit on low stage.
1. Purge gauge lines. Connect service gauge manifold to base-
valve service ports.
2. Temporarily install a thermometer on the liquid line at the
liquid line service valve and 4-6’’ from the compressor on
the sucon line. Ensure the thermometer makes adequate
contact and is insulated for best possible readings. Use
liquid line temperace to determine subcooling and vapor
temperature to determine superheat.
3. Check subcooling and superheat. Systems with TXV applica-
on should have a subcooling of 7 to 9°F and superheat of
7 to 9°F
a. If subcooling and superheat are low, adjust TXV to 7 to
9°F, and then check subcooling.
NOTE: To adjust superheat, turn the valve stem clockwise to in-
crease and counter clockwise to decrease.
b. If subcooling is low and superheat is high, add charge to
raise subcooling to 7 to 9°F, and then check superheat.
c. If subcooling and superheat are high, adjust TXV valve to
7 to 9° superheat, then check subcooling.
d. If subcooling is high and superheat is low, adjust TXV valve
to 7 to 9° superheat and remove charge to lower the sub-
cooling to 7 to 9°F.
NOTE: Do NOT adjust the charge based on sucon pressure unless
there is a gross undercharge.
4. Disconnect manifold set, and installaon is complete.
NOTE: Check the Schrader ports for leaks and ghten valve cores
if necessary. Install caps nger-ght.
SUBCOOL FORMULA=
SAT. LIQUID LINE TEMP - LIQUID LINE TEMP
SUPERHEAT FORMULA=
SUCT. LINE TEMP - SAT. SUCT. TEMP
SUCTION PRESSURE
PSIG R-22 R-410A
50 26 1
52 28 3
54 29 4
56 31 6
58 32 7
60 34 8
62 35 10
64 37 11
66 38 13
68 40 14
70 41 15
72 42 16
74 44 17
76 45 19
78 46 20
80 48 21
85 50 24
90 53 26
95 56 29
100 59 31
110 64 36
120 69 41
130 73 45
140 78 49
150 83 53
160 86 56
170 90 60
SATURATED SUCTION PRESSURE
TEMPERATURE CHART
SATURATED SUCTION
TEMPERATURE ºF

8
SUCTION PRESSURE
PSIG R-22 R-410A
50 26 1
52 28 3
54 29 4
56 31 6
58 32 7
60 34 8
62 35 10
64 37 11
66 38 13
68 40 14
70 41 15
72 42 16
74 44 17
76 45 19
78 46 20
80 48 21
85 50 24
90 53 26
95 56 29
100 59 31
110 64 36
120 69 41
130 73 45
140 78 49
150 83 53
160 86 56
170 90 60
SATURATED SUCTION PRESSURE
TEMPERATURE CHART
SATURATED SUCTION
TEMPERATURE ºF
8 CondensateDrainLines
The coil drain pan has a primary and a secondary drain with 3/4”
NPT female connecons. The connectors required are 3/4” NPT
male, either PVC or metal pipe, and should be hand ghtened to
a torque of no more than 37 in-lbs. to prevent damage to the drain
pan connecon. An inseron depth of approximately 3/8” to 1/2”
(3-5 turns) should be expected at this torque.
1. Ensure drain pan hole is not obstructed.
2. To prevent potenal sweang and dripping on to nished
space, it may be necessary to insulate the condensate drain
line located inside the building. Use Armaex® or similar
material.
A secondary condensate drain connecon has been provided for
areas where the building codes require it. Pitch all drain lines a
minimum of 1/4” per foot to provide free drainage. Provide required
support to the drain line to prevent bowing. If the secondary drain
line is required, run the line separately from the primary drain and
end it where condensate discharge can be easily seen.
NOTE: Water coming from secondary line means the coil primary
drain is plugged and needs immediate aenon.
CAUTION
If secondary drain is not installed, the secondary
access must be plugged.
Insulate drain lines located inside the building or above a nished
living space to prevent sweang. Install a condensate trap to ensure
proper drainage.
NOTE: When units are installed above ceilings, or in other
locations where damage from condensate overow may occur,
it is MANDATORY to install a eld fabricated auxiliary drain
pan under the coil cabinet enclosure.
The installaon must include a “P” style trap that is located as close
as is praccal to the evaporator coil. See Figure 12 for details of a
typical condensate line “P” trap.
NOTE: Units operang in high stac pressure applicaons may re-
quire a deeper eld constructed “P” style trap than is shown in Fig-
ure 12 to allow proper drainage and prevent condensate overow.
Air Handler
3" MIN.
POSITIVE LIQUID
SEAL REQUIRED
AT TRAP
Drain
Connection
2" MIN.
Figure 11
NOTE: Trapped lines are required by many local codes. In the ab-
sence of any prevailing local codes, please refer to the requirements
listed in the Uniform Mechanical Building Code.
A drain trap in a draw-through applicaon prevents air from be-
ing drawn back through the drain line during fan operaon thus
prevenng condensate from draining, and if connected to a sewer
line to prevent sewer gases from being drawn into the airstream
during blower operaon.
Use of a condensate removal pump is permied when necessary.
This condensate pump should have provisions for shung o
the control voltage should a blocked drain occur. A trap must be
installed between the unit and the condensate pump.
IMPORTANT NOTE: The evaporator coil is fabricated with oils that
may dissolve styrofoam and certain types of plascs. Therefore,
a removal pump or oat switch must not contain any of these
materials.
Tip: Priming the “P” trap may avoid improper draining at the inial
installaon and at the beginning of the cooling season.

9
9 Ductwork
This air handler is designed for a complete supply and return
ductwork system.
To ensure correct system performance, the ductwork is to be sized
to accommodate 350-450 CFM per ton of cooling with the stac
pressure not to exceed 0.5” in w.c. Refer to ACCA Manual D, Manual
S and Manual RS for informaon on duct sizing and applicaon.
Flame retardant ductwork is to be used and sealed to the unit in a
manner that will prevent leakage.
NOTE: A downow applicaon with electric heat must have an
L-shaped sheet metal supply duct without any outlets or registers
located directly below the heater.
9.1 ReturnDuctwork
DO NOT LOCATE THE RETURN DUCTWORK IN AN AREA
THAT CAN INTRODUCE TOXIC, OR OBJECTIONABLE FUMES/
ODORS INTO THE DUCTWORK. The return ductwork is to be
connected to the air handler boom (upow conguraon).
10 Return Air Filters
Each installaon must include a return air lter. This ltering may
be performed at the air handler using the factory lter rails or
externally such as a return air lter grille. When using the factory
lter rails, a nominal 16x20x1”, 20x20x1” or 24x20x1” (actual
dimension must be less than 23-½”x20”) lter can be installed on
a B, C and D cabinet respecvely (the cabinet size is the seventh
leer of the model number).
11 Achieving1.4%and2.0%AirowLowLeakageRate
Ensure all the gaskets remain intact on all surfaces as shipped with
the unit. These surfaces are areas between the upper e plate and
coil access panel, blower access and coil access panels, and between
the coil access and lter access panels. Ensure upon installaon,
that the plasc breaker cover is sing ush on the blower access
panel and all access panels are ush with each other and the
cabinet. With these requirements sased, the unit achieves less
than 1.4% airow leakage @ 0.5 inch wc stac pressure and less
than 2% airow leakage @1inch wc stac pressure when tested in
accordance with ASHRAE Standard 193.
12 Electric Heat
Do not operate this product without all the ductwork
attached.
Refer to the installaon manual provided with the electric heat kit
for the correct installaon procedure. All electric heat must be
eld installed. If installing this opon, the ONLY heat kits that are
permied to be used are the HKS series. Refer to the air handler
unit’s Serial and Rang plate or the HKS specicaon sheets to
determine the heat kits compable with a given air handler. No
other accessory heat kit besides the HKS series may be installed
in these air handlers.
The heang mode temperature rise is dependent upon the system
airow, the supply voltage, and the heat kit size (kW) selected. Use
data provided in Tables 3, 4 and 5 to determine the temperature
rise (°F).
3 5 6 8 1 0 1 5 19/2 0 2 5
8 0 0 1 2 1 9 2 3 3 1 3 7 5 6
1 0 0 0 9 1 5 1 9 2 5 3 0 4 4
1 2 0 0 8 1 2 1 5 2 1 2 5 3 7 4 9 6 2
1 4 0 0 7 1 1 1 3 1 8 2 1 3 2 4 2 5 3
1 6 0 0 6 9 1 2 1 5 1 9 2 8 3 7 4 6
1 8 0 0 5 8 1 0 1 4 1 6 2 5 3 3 4 1
2 0 0 0 5 7 9 1 2 1 5 2 2 3 0 3 7
C FM
H E A T K IT N O M IN A L k W
230/1/60 SUPPLY VOLTAGE - TEMP. RISE °F
Table 3
3568 1 0 1 5 1 9 /2 0 2 5
8 0 0 1 1 1 8 2 2 3 0 3 5 5 4
1 0 0 0 9 1 4 1 8 2 4 2 8 4 2
1 2 0 0 7 1 2 1 5 2 0 2 4 3 5 4 7 5 9
1 4 0 0 6 1 0 1 3 1 7 2 0 3 0 4 0 5 1
1 6 0 0 6 9 1 1 1 5 1 8 2 7 3 5 4 4
1 8 0 0 5 8 1 0 1 3 1 6 2 4 3 1 3 9
2 0 0 0 479 1 2 1 4 2 1 2 8 3 5
C FM
H E A T K IT N O M IN A L k W
220/1/60 SUPPLY VOLTAGE - TEMP. RISE °F
Table 4
3568 1 0 1 5 1 9 /2 0 2 5
8 0 0 1 0 1 7 2 1 2 8 3 3
1000 8 1 3 1 7 2 2 2 7 4 0
1200 7 1 1 1 4 1 9 2 2 3 3 4 5 5 6
1400 6 1 0 1 2 1 6 1 9 2 9 3 8 4 8
1600 5 8 1 0 1 4 1 7 2 5 3 3 4 2
1800579 1 2 1 5 2 2 3 0 3 7
2000478 1 1 1 3 2 0 2 7 3 3
CFM
HEAT KIT NO M INAL k W
208/1/60 SUPPLY VOLTAGE - TEMP. RISE °F
Table 5
3568 10 15 19 20 25
AVPTC25B14 550650700 800 850 875
AVPTC29B14 550650700 800 875 875
AVPTC35B14 550650700 800 875 1050
AVPTC37B14 550650700 800 875 1050
AVPTC31C14 600700770 880 970 1090 1280
AVPTC33C14 600700750 850 920 950
AVPTC37C14 700770 880 970 1090 1280
AVPTC39C14 700770 880 970 1090 1280
AVPTC49C14 800800 950 1090 1290 1345
AVPTC59C14 800800 950 1090 1290 1345
AVPTC37D14 870970 1060 1120 1220 1250
AVPTC49D14 950 1060 1150 1220 1520
AVPTC59D14 990 1110 1200 1240 1520 1520
AVPTC61D14 1030 1150 1250 1320 1650 1690 1750
HEATER (kW)
Model
MINIMUM CFM REQUIREMENTS FOR HEATER KITS
Table 6
NOTE: For installaons not indicated above the following formula
is to be used:
TR = (kW x 3412) x (Voltage Correcon) / (1.08 x CFM)
Where: TR = Temperature Rise
kW = Heater Kit Actual kW
3412 = Btu per kW
VC* = .96 (230 Supply Volts)
= .92 (220 Supply Volts)
= .87 (208 Supply Volts)
1.08 = Constant
CFM = Measured Airow
  VC*(VoltageCorrecon)

10
NOTE: The Temperature Rise Tables can also be used to esmate
the air handler airow delivery. When using these tables for this
purpose set the room thermostat to maximum heat and allow the
system to reach steady state condions. Insert two thermometers,
one in the return air and one in the supply air. The temperature
rise is the supply air temperature minus the return air temperature.
Using the temperature rise calculated, CFM can be esmated from
the TR formula above. See Spec Sheets and/or Service Manual for
more informaon.
Comfort Setting Menu (CFS): There are 6 options
available in the Comfort Setting Menu which impacts
system target run time and electric heat functionality.
Electric heat operation adjustments only apply if a
communicating heat pump is installed. Comfort Setting
Options 1 – 5 have set values for the System Target
Runtime and option 6 enables additional menus to
customize all comfort settings. See list below for the
System Target Runtimes associated with the rst 5 Comfort
Settings. These rst 5 options are setup to help satisfy the
thermostat slower or faster based on the selection where
option 1, with a 10 minute Target Runtime, is attempting to
satisfy much faster than option 5, with a 30 minute Target
Runtime.

Comfort Setting Option 1) 10 Minute System Target
Runtime
Comfort Setting Option 2) 15 Minute System Target
Runtime
Comfort Setting Option 3) 20 Minute System Target
Runtime
Comfort Setting Option 4) 25 Minute System Target
Runtime
Comfort Setting Option 5) 30 Minute System Target
Runtime
Electric Heat Adjustment: This system will automatically
determine if the heat pump is capable of satisfying the
thermostat in the selected System Target Runtime. If the
heat pump is unable to satisfy in the selected time, electric
heat settings will determine how many attempts should be
given to the heat pump before temporarily locking it out
and using the furnace. These electric heat settings also
determine at what time the system should remove the
temporary heat pump lockout and run the heat pump again.
There are four adjustable items associated with back up
electric heat operation control. In the same way as the
System Target Time, each of these items have defaulted
values for Comfort Settings 1 – 5. Only when Comfort
Setting 6 is selected will each item be available for full
adjustment.
1. StageUpPercent(7segmentmenuSUP): This is a value
that determines how far past the target runme the system
should connue running the heat pump before transioning
to the furnace. For example, assume this menu was set to
20% with a target runme of 20 minutes. If the thermostat
did not remove the heang call aer 20 minutes, the system
would allow for an addional 20% heat pump run (20% of
the 20 minute target is an addional 4 minutes). In this
case, the system would turn on back up electric heat aer
24 minutes if the thermostat call was sll present. Each
me this occurs, the system records this as a strike against
the heat pump (the strike is important when looking at the
Over Target Threshold)
2. OverTargetThreshold(7segmentmenuO): If the heat
pump has consecuvely acvated back up electric heat
for the selected Over Target Threshold amount of mes,
meaning for this many consecuve cycles it has been unable
to sasfy the target me by itself, then the heat pump will
be temporarily locked out and the furnace will become the
primary heat source.
3. Stage Down Percent (7 segment menu SdP): This only
applies when the heat pump and back up electric heat are
acvated on inial start-up. In this case, the system will try
to determine when the best me to operate the heat pump
individually again. To determine this, the system looks at
how easily the air handler is able to sasfy the thermostat
using the heat pump with back up electric heat. Assume this
seng is 15% and the target me is 20 minutes. If the heat
pump with back up electric heat can sasfy the thermostat
in less than 17 minutes (20 minutes - 15% = 17 minutes)
then the algorithm records a strike against the air handler
(this strike is important when looking at the Under Target
Threshold).
4. UnderTargetThreshold(7segmentmenuU): If the air
handler is able to sasfy the thermostat using the heat pump
with back up electric heat for the selected number of consec-
uve cycles the electric heat operaon will be temporarily
removed. The heat pump will then be used during the next
cycle. If the heat pump can sasfy the thermostat in less
than the System Target Runme the back up heat operaon
will be completely removed and the heat pump will become
the primary heat source again. if it fails to do so, the strike
count against the furnace will be reset and the furnace will
remain the temporary primary heat source unl the Under
Target Threshold is reached again.
The system will automatically make adjustments in an
attempt to satisfy the thermostat as close to this target
runtime as possible. After a power cycle or mode change
(cooling to heating or heating to cooling) the system will
run full capacity for the selected mode during the rst
thermostat call. Based on the selected target runtime and
how long the initial cycle takes to satisfy the thermostat,
the control algorithm will adjust the system stage times for
a 2 stage unit or the capacity demand percentage for an
inverter / modulating unit for the next cycle. Note: actual
runtimes may change depending on variations of load
throughout the day.
The following table shows the default values for all Comfort
Setting Options (1 – 5)

11
Comfort
Setti ng
Opti on
Target
Ti me
(Minutes)
Stage Up
Percentage
(%)
Stage Down
Percentage
(%)
Over Target
Threshhold
(Strike Count)
Under Target
Threshhold
(Strike Count)
110 20 20 210
215 20 20 4 8
320 20 20 6 6
425 20 20 8 4
530 20 20 10 2
The following table shows the ranges for each of item when
the adjustable Comfort Setting Option 6 is selected. The
table shows the minimum value, the maximum value and
the defaulted value. All items can be adjusted up or down
by increments of 1 which provides full exibility for all items.







Menu Minimum Value Maximum Value Default Value
Target Time (t9t) 1 minute 240 minutes 60 minutes
Stage Up Percent (SUP) 0% 100% 20%
Stage Down Percent (SdP) 0% 100% 20%
Over Target Threshold (Ott) 1 strike 254 strikes 20 strikes
Under Target Threshold (Utt) 1 strike 254 strikes 20 strikes
13 Electrical and Control Wiring
IMPORTANT: All roung of electrical wiring must be made through
provided electrical knockouts. Do not cut, puncture or alter the
cabinet for electrical wiring.
13.1 BuildingElectricalServiceInspecon
This unit is designed for single-phase electrical supply only.
DO NOT OPERATE ON A THREE-PHASE POWER SUPPLY. Mea-
sure the power supply to the unit. The supply voltage must
be measured and be in agreement with the unit nameplate
power requirements and within the range shown.
Nominal Input Minimum Voltage Maximum Voltage
208-240197 253
ELECTRICAL VOLTAGE
Table 7
13.2 WireSizing
Wire size is important to the operaon of your equipment.
Use the following check list when selecng the appropriate
wire size for your unit.
FIRE HAZARD!
To avoid the risk of property damage, personal injury
or fire, use only copper conductors.
HIGH VOLTAGE!
Failure to do so may cause property damage,
personal injury or death.
Disconnect ALL power before servicing.
Multiple power sources may be present.
HIGH VOLTAGE!
To avoid property damage, personal injury or death
due to electrical shock, this unit MUST have an
electrical ground. The
electrical ground circuit may consist of an
appropriately sized electrical wire connecting the
ground lug in the unit control box to the building
electrical service panel.
Other methods of grounding are permitted if performed
in accordance with the National Electric Code
(NEC)/American National Standards Institute
(ANSI)/National Fire Protection Association (NFPA) 70
and local/state codes. In Canada, electrical grounding
is to be in accordance with the Canadian Electric Code
(CSA) C22.1.
uninterrupted, unbroken
• WireusedmustcarrytheMinimumCircuitAmpacity(MCA)
listedontheunit’sSeriesandRangPlate.
• Refer to the NEC (USA) or CSA (Canada) for wire sizing. The
unit MCA for the air handler and the oponal electric heat
kit can be found on the unit Series and Rang Plate.
• Wiremustbesizedtoallownomorethana2%voltage
dropfromthebuildingbreaker/fusepaneltotheunit.
• Wires with dierent insulaon temperature rang have
varying ampacies - be sure to check the temperature rang
used.
Refer to the latest edion of the Naonal Electric Code or in
Canada the Canadian Electric Code when determining the
correct wire size.
13.3 MaximumOvercurrentProtecon(MOP)
Every installaon must include an NEC (USA) or CEC (Canada)
approved overcurrent protecon device. Also, check with
local or state codes for any special regional requirements.
Protecon can be in the form of fusing or HACR style circuit
breakers. The Series and Rang Plate provides the maximum
overcurrent device permissible.
NOTE: Fuses or circuit breakers are to be sized larger than
the equipment MCA but not to exceed the MOP.
13.4 ElectricalConnecons–SupplyVoltage
IMPORTANT NOTE: USE COPPER CONDUCTORS ONLY.
Knockouts are provided on the air handler top panel and
sides of the cabinet to allow for the entry of the supply volt-
age conductors, as shown in Figure 13. If the knockouts on
the cabinet sides are used for electrical conduit, an adapter
ring must be used in order to meet UL1995 safety require-
ments. An NEC or CEC approved strain relief is to be used

12
at this entry point. Some codes/municipalies require the
supply wire to be enclosed in conduit. Consult your local
codes.
Side of
Cabinet
Top of
Cabinet
KNOCK-OUT FOR ELECTRICAL CONNECTIONS
Figure 12
13.4.1AirHandlerOnly(Non-HeatKitModels)
The building supply connects to the stripped black and red
wires contained in the air handler electrical compartment
cavity. A ground screw is also contained in this area. Aach
the Supply wires to the air handler conductors as shown in
the unit wiring diagram using appropriately sized solderless
connectors or other NEC or CEC approved means.
13.4.2AirHandler-Non-CircuitBreakerHeatKits
A terminal block is provided with the HKS kit to aach the
power supply and air handler connecons. Follow the HKS
Installaon Manual and wiring diagram for complete wiring
details.
13.4.3AirHandlerWithCircuitBreakerHeatKit
The air handler has a plasc cover on the upper access panel
that will require either one or both secons to be removed
to allow the heat kit circuit breaker(s) to be installed. The
circuit breakers have lugs for power supply connecon. See
the HKS Installaon Instrucons for further details.
14 AVPTCMotorOrientaon
If the unit is in the upow posion, there is no need to rotate the
motor. If the unit is in the downow posion, loosen motor mount
and rotate motor as shown in the AVPTCMotorOrientaon gure
below. Be sure motor is oriented with the female connecons on
the casing down. If the motor is not oriented with the connecons
down, water could collect in the motor and may cause premature
failure.
FEMALE CONNECTIONS
SIDE VIEW
W
A
RNING
SOFTW
A
REVER.
TOP
FRONT VIEW
AVPTC Motor Orientaon
Figure 13
15CoolCloudHVACPhoneApplicaon
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protecon
against harmful interference in a residenal installaon. This equip-
ment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instrucons, may
cause harmful interference to radio communicaons. However,
there is no guarantee that interference will not occur in a parcular
installaon. If this equipment does cause harmful interference to
radio or television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
—Consult the dealer or an experienced radio/ TV technician
for help.
Actual screens may look dierent based on the mobile device
being used.
Figure 14
This air handler is Bluetooth ready and funcons with the Cool
Cloud HVAC phone applicaon designed to improve the contrac-
tor’s setup / diagnosc experience. Users can see specic model

13
informaon, review acve diagnosc error codes, observe system
menu tesng of all operaonal modes (heat / cool / fan) directly
from the phone. The phone applicaon is also capable of directly
updang the air handler soware anyme updates are available.
The applicaon will automacally nofy the user.
NOTE: The soware update may take up to 20 minutes to complete.
16 QuickStartGuideforCommunicangOutdoorUnits
EXTREMELY IMPORTANT: For all cooling calls the system only re-
quires a single Y input from the thermostat. For all heang calls
(including applicaons with backup electric heater kits) the system
only requires a single W input from the thermostat. Internal algo-
rithms will control all available cooling and heang stages based
on these inputs. Any single-stage 24VAC thermostat can be used.
For proper operaon, the thermostat must be setup to control a
single stage AC outdoor unit and to control single stage electric
heat operaon. The control board does not accommodate an O
wire thermostat input (reversing valve signal). If a heat pump is
installed, the thermostat should be setup as stated above. Seng
the thermostat for the heat pump control or mulstage control
may result in incorrect performance.
1. Connect all necessary thermostat wires to the thermostat
connector on the air handler control as instructed by the
applicable wiring diagrams shown in this secon.
2. Connect the 1 & 2 wires between the indoor and outdoor
unit for communicang operaon.
Note: Verify two stage outdoor units include a 24VAC
transformer (for outdoor control board power). Two stage
outdoor units may not behave properly without this 24 VAC
transformer.
Figure 15
3. Download the Cool Cloud HVAC phone applicaon for
charging and to congure /test system.
NOTE: When new versions of Bluetooth Communicaon Soware
and Air Handler Control Soware are available, the phone appli-
caon noes the user. Soware updates are classied as either
oponal or mandatory and installed by using the phone applicaon.
Ensure all mandatory soware updates and install if necessary.
16.1 Charging
1. Two-stage outdoor units using the Cool Cloud HVAC appli-
caon:
a. Using the cooling icon aer entering the outdoor
unit menus, energize the outdoor unit at 49%
capacity or lower.
b. Charge the outdoor unit as required using the
charging informaon provided with the outdoor
equipment.
17 QuickStartGuideforNon-CommunicangOutdoor
Units
When seng up a ComfortBridge air handler for use with a
Non-Communicangoutdoorunityou mustset airow in the
“ton” menu on the PCB or in the CoolCLoud HVAC APP. Failure
to do so will result in the air handler PCB displaying “IdL” and the
blowerwillnotoperatewithacallforcooling.TheBoarddoes
notneedtobereplaced,youMUSTsettheairowrst.
EXTREMELY IMPORTANT: For two stage electric heat kit control
the system only needs a single W input. Internal algorithms will
control staging automacally based on the single W input. For
non-communicang outdoor unit wiring, see instrucons below:
1. Use the wiring diagrams on the next page to connect low
voltage thermostat wires.
NOTE: When installing the air handler with a non-com-
municang heat pump, wire directly to the “O” terminal
on the non-communicang heat pump. See the following
gures.
Figure 16

14
FIgure 17
Figure 18
Figure 19
2. Download the Cool Cloud HVAC phone applicaon.
Note: When new versions of Bluetooth Communicaon
Soware and Air Handler Control Soware are available,
the phone applicaon noes the user. Soware updates
are classied as either oponal or mandatory and installed
by using the phone applicaon. Ensure all mandatory
soware updates have been installed. Review notes for
oponal soware updates and install if necessary.
3. Go to the Non-Comm Outdoor Seng Menu () using
the on board push buons or the Cool Cloud HVAC phone
applicaon. Selec t “” for single stage Air Condioners,
“” for single stage Heat Pumps, “” for two stage Air
Condioners and “” for 2 stage Heat Pumps.
4. Go to the Tonnage Units Menu () and select the ton-
nage value that corresponds to the desired airow for the
outdoor unit. See the following table.
NOTE: For the two stage non-communicang outdoor units,
system will stage airow automacally for low stage opera-
on.
Tonnage
Selecon Airow Tonnage Selecon Airow Tonnage Selecon Airow Tonnage Selecon Airow
1 400 2.3 920 3.6 1440 4.9 1960
1.1 440 2.4 960 3.7 1480 5 2000
1.2 480 2.5 1000 3.8 1520 5.1 2040
1.3 520 2.6 1040 3.9 1560 5.2 2080
1.4 560 2.7 1080 4 1600 5.3 2120
1.5 600 2.8 1120 4.1 1640 5.4 2160
1.6 640 2.9 1160 4.2 1680 5.5 2200
1.7 680 3 1200 4.3 1720 5.6 2240
1.8 720 3.1 1240 4.4 1760 5.7 2280
1.9 760 3.2 1280 4.5 1800 5.8 2320
2 800 3.3 1320 4.6 1840 5.9 2360
2.1 840 3.4 1360 4.7 1880 6 2400
2.2 880 3.5 1440 4.8 1920
NOTE: The system will not provide airows above the max Airow
Value.

15
ModelM AX CFM
AVPTC25B14
AVPTC29B14
AVPTC35B14
AVPTC37B14
1200
AVPTC33C14 1300
AVPTC31C14
AVPTC37C14
AVPTC39C14
1600
AVPTC37D14
AVPTC49C14 1800
AVPTC49D14
AVPTC59C14 1900
AVPTC59D14
AVPTC61D14 2100
5. Use the Cool Cloud HVAC phone applicaon to congure/
test air handler operaons.
NOTE: The phone applicaon cannot test a non- communicang
outdoor unit. The thermostat will be required for outdoor unit
tesng.
17.1 ElectricHeaterKitTesng
1. Select the electric heat icon aer entering the air handler
menus while using the Cool Cloud phone applicaon.
2. Select any value less than 50% for low stage operaon and
any value greater than 50% for high stage operaon.
3. Conrm thermostat heang and cooling calls funcon
properly for high stage operaon.
18 Dehumidicaon
Dehumidicaon allows the air handler’s circulator blower to
operate at a reduced speed during a combined thermostat call
for cooling and a dehumidicaon call from the thermostat or
humidistat. This lower blower speed increases dehumidicaon of
the condioned air as it passes through the indoor coil. The control
board is equipped with a 24 volt dehumidicaon input (DH) located
on the thermostat wiring connector. The terminal can be congured
to enable dehumidicaon when the input is energized or de-en-
ergized. When using an external dehumidistat, connect it between
the R and DH terminals. If the humidistat closes on humidity rise
or the thermostat energizes this terminal when dehumidifcaon is
required, set the control board Dehum Logic Menu () to “”
using the push buons or Cool Cloud HVAC phone applicaon. If
the humidistat opens on humidity or the thermostat de-energizes
this terminal when dehumidicaon is required, set the Dehum
Logic Menu to “” using the push buons or Cool Cloud HVAC
phone applicaon.
19 Auxiliary Alarm Switch
The control is equipped with a 24VAC Aux Alarm to be
used for a condensate switch install (designated by CON-DENSATE
IN/OUT on the control). By default, the connected
AUX switch is normally closed and opens when the
water level in the evaporator coil base pan reaches an
undesirable level. The control responds by displaying a “” error
code and turning o the outdoor condensing
unit. If the AUX switch is detected to be in the closed
posion for 30 seconds, normal operaon resumes and
the error message is no longer displayed.
20 Start-Up Procedure
Figure 20
The air handler includes three on-board push buons allowing
users to navigate indoor and outdoor system menus.
The Right and Le buons allow the user to scroll through
the main menus and to then scroll through available opons
within specic menus. The Center buon is used to
enter into a main menu and to then permanently select
opons within those menus.
NOTE: Aer scrolling to the desired opon within a menu,
that opon may be ashing on the 7-segment displays.
This indicates the opon has not been ocially selected.
Pressing the Center buon two mes will select that
opon. The rst press will stop the ashing. The second
will make the selecon ocial and return you to the main menu.
21 AccessoryControl(Humidiers,Dehumidiers,Ven-
lators)
If an external humidier, dehumidier or venlator is installed,
it may require airow from the HVAC system to
funcon properly.
1. Make sure the installed 24VAC thermostat is capable of
controlling the accessory or accessories.
2. Connect the appropriate accessory control wires to the
accessory devices from the thermostat (see thermostat
manual for connecon and setup instrucons).
3. If the thermostat is capable of providing a connuous fan
call (G signal) during accessory operaon:
Make sure to connect the thermostat G terminal to the G
terminal on the indoor unit. Setup thermostat to ensure G
signal is energized during accessory operaon.

16
FIgure 21
4. Select the appropriate fan only airow for the accessory
using the indoor unit push buon menus or the Cool Cloud
HVAC phone applicaon.
5. Using the thermostat, independently test each accessory
in addion to the independently tesng connuous fan
mode.
22 RampingProles
The variable-speed circulator oers four dierent ramping
proles. These proles may be used to enhance cooling perfor-
mance and increase comfort level. Select the desired ramping
prole using the Cool Cloud phone applicaon or the push buon
menus.
Figure 22
23 Electric Air Cleaner Warning
The control is equipped with an Accessory Relay and a pair of ¼
inch accessory terminals which is normally open, labeled EAC-IN
and EAC-OUT (see accessory contacts graphic). The Accessory Re-
lay is congured to close anyme the blower is running. A closed
relay means the two terminals will have connuity between them
(the control does not energize these contacts). It is recommended
to ulize 24VAC with these terminals and limit the current to 1A.

17
FIgure 23
24 Start-Up Procedure
• Prior to start-up, ensure that all electrical connecons are
properly sized and ghtened.
• All panels must be in place and secured. For Air Tight appli-
caon, neoprene gasket must be posioned at prescribed
locaons to achieve low airow as stated in secon 13.
• Tubing must be leak free.
• Unit should be elevated, trapped and pitched to allow for
drainage.
• Low voltage wiring is connected.
• Auxiliary drain is installed when necessary and pitched to
allow for drainage.
• Drain pan and drain tubing has been leak checked.
• Return and supply ducts are sealed.
• Unit is elevated when installed in a garage or where am-
mable vapors may be present.
• Unit is protected from vehicular or other physical damage.
• Return air is not obtained from any areas where there may
be objeconable odors, ammable vapors or products of
combuson such as carbon monoxide (CO), which may cause
serious personal injury or death.
25 Regular Maintenance
HIGH VOLTAGE!
Failure to do so may cause property damage,
personal injury or death.
Disconnect ALL power before servicing.
Multiple power sources may be present.
The only item to be maintained on a regular basis by the user is
the circulang air lter(s). Filter should be cleaned or replaced
regularly. A cered service technician must perform all other
services.
NOTE: THESE INSTRUCTIONS ARE SPECIFICALLY FOR AVPTC MODELS.
DO NOT USE THESE DIAGRAMS FOR ANY OTHER MODELS. SEE
SEPARATE INSTALLATION AND OPERATING INSTRUCTIONS FOR ATUF,
ARUF, ARPT, ADPF, AND ASPF MODELS.
NOTICE: THIS PRODUCT CONTAINS ELECTRONIC COMPO-
NENTS WHICH REQUIRE A DEFINITE GROUND. PROVISIONS
ARE MADE FOR CONNECTION OF THE GROUND. A DEDICATED
GROUND FROM THE MAIN POWER SUPPLY OR AN EARTH
GROUND MUST BE PROVIDED.

18
26 AirHandlerTroubleshoongMatrix
Symptoms of Abnormal Operation
Diagnostic /
Status LED
Codes
Fault Description Possible Causes Corrective Actions
No outdoor unit operations  Communication error with
outdoor unit
Improper low voltage wiring between
the indoor and outdoor unit
Outdoor control board lost power
duirng operation
Locate and correct improper low voltage wiring
issue
Identify reason outdoor control board lost power
during operation
No Air Handler operation  Open fuse Short in low voltage wiring
Locate and correct short in low voltage wiring
Replace fuse with 3-amp automotive type
No Air Handler operation  Auxiliary switch (condensate
switch) open or open fuse
High water level in the evaporation coil
or short in low voltage wiring
Check evaporator drain pan, trap, piping
Replace fuse with 3-am automotive type
No Air Handler operation  Data not yet on network No network data Populate shared data set using memory card
No Air Handler operation  Invalid memory card data Air Handler blower does not contain
an appropriate shared data set
Populate correct shared data using memory
card
Operation different than expected or no ope
r
 Invalid memory card data
Shared data set on memory card has
been rejected by integrated control
module
Verify shared data set is correct for the specifc
model. Re-populate data using correct memory
card if required
No Air Handler operation  Circulator blower motor not
running with demand present
Loose or disconnected wiring
connection at circulator motor power
leads
Open circuit in inductor or loose
wiring connection at inductor (3/4 Hp
and 1 Hp models only)
Failed circulator blower motor
Tighten or correct wiring connection
Verify continuous circuit through inductor.
Replace if open or short circuit
Check circulator blower motor
No Air Handler operation 
Integrated control module has
lost communications with
circulator blower motor
Loose wiring connection at circulator
motor control leads
Failed circulator blower motor
Failed integrated control module
Tighten or correct wiring connection
Check circulator blower motor, replace if
necessary
Check integrated control module, replace if
necessary
No Air Handler operation 
Circulator blower motor horse
power in shared data set does
not match circulator blower
motor horse power
Incorrect circulator blower motor in Air
Handler
Incorrect shared data set in integrated
control module
Verify circulator blower if motor horse power is
the same specifed for the specifc Air Handler
model, replace if necessary
Verify shared data set is correct for the specifc
model, re-populate data using correct memory
card if required
Air Handler operates at reduced
performance
Airfow delivered is less than expected

Circulator blower motor is
operating in a power,
temperature, or speed limiting
condition
Blocked flters
Restrictive or undersized ductwork
High ambient temperatures
Check filters for blockage, clean flters or
remove obstruction
Check ductwork for blockage, remove
obstruction and verify all registers are fully open
Verify ductwork is appropriately sized for
system and resize/replace ass needed

19
26 AirHandlerTroubleshoongMatrix(connued)
Symptoms of Abnormal
Operation
Diagnostic /
Status LED
Codes
Fault Description Possible Causes Corrective Actions
No Air Handler operation 
Circulator blower motor
senses a loss of rotor
control
Circulator blower motor
senses high current
Abnormal motor loading,
sudden change in speed or
torque, sudden blockage of air
handler air inlet or outlet
Check filters, filter grills/registers,
duct system and air handler
inlet/outlet for blockages
No Air Handler operation 
Circulator blower motor
fails to start 10
consecutive times
Obstruction in circulator
blower housing
Seized Circulator blower
motor bearings
Failed circulator blower motor
Check circulator blower for
obstructions
Remove and repair/replace
wheel/motor if necessary
Check circulator blower motor shaft
rotation and motor, replace motor if
necessary
No Air Handler operation 
Circulator blower motor
shuts down for over or
under voltage condition
Circulator blower motor
shuts down due to over
temperature condition on
power module
High or low AC line voltage to
air handler
High ambient temperatures
Check power to air handler
Verify line voltage is within the range
specified on the rating plate
No Air Handler operation 
Circulator blower motor
does not have enough
information to operate
properly
Motor fails to start 40
consecutive times
Error with integrated control
module shared data
Verify control is populated with the
correct shared data
Air Handler operates at reduced
performance or operates on low
stage when high stage is expected

Airflow is lower than
demanded
Blocked filters or restrictive
ductwork
Undersized ductwork
Check filters for blockage, clean
filters or remove obstruction
Check ductwork for blockage,
remove obstruction and verify all
registers are fully open
Verify ductwork is appropriately sized
for system, resize/replace ductwork if
necessary

20
27 Air Handler Display
LED Display
Menu Description

View 6 most recent fault codes and Clear Fault Codes if desired
(furnace)
 Restart communications between the indoor and outdoor unit.
 Control Firmware Revision Number
 Control Shared Data Revision Number
 Constant Fan Speed as percent of maximum airflow. Default = 30%
 Electric Heater Kit Wattage (kW)
 Electric Heat Off Delay (seconds)
 Electric Heat On Delay (seconds)
 Electric Heat Airflow Trim (percentage)

Percentage of high stage electric heating airflow to run duirng low
stage electric heat operation

1 = system will try to satisfy the thermostat quickly.
5 (default) = system will try to satsify the thermostat more slowly.

Select "" to enable dehumidification when the thermostat DH
terminal is energized. Select "" to enable dehumidification when
the thermostat DH terminal is de-energized. (default = )

Select number of stages for the non-communicating outdoor unit.
( for single-stage Air Conditioners,  for single stage Heat
Pumps,  for two stage Air Conditioners or  for two stage heat
pumps)

Indoor Airflow for non-communicating outdoor units. (values based
on 400CFM per ton) (default = 3.0 Ton)
 Cooling Airflow Trim (default 0%)
 Cooling Airflow Profile setting (default = profile D shown as 4)
 Cooling Airflow On Delay Time (default = 5 seconds)
 Cooling Airflow Off Delay Time. (default = 60 seconds)

Percentage of high stage cooling airflow to run during low stage
operation. (default = 70%)

Electric heat operation during defrost. 1 = low stage 2 (default) =
high stage
 Heat Pump Indoor Airflow Trim (default = 0%)
 Heat Pump Heating Airflow Off Delay Time (default = 60 seconds)
 Heat Pump Heating Airflow On Delay Time (default = 5 seconds)

Percentage of high stage heat pump heating airflow to run during
low stage operation. (defaullt = 70%)

When heat pump heating and electric heat are running at the same
time, this percentage is used for additional airflow trim

Enables or disables dehumidification feature in the outdoor unit.
(default = Enabled)

Balance point temperature. The Compressor will not operate below
temperature. (Default = 0°F)
 Backup Heat Balance Points

Compressor run time between defrost cycles. (default = 30 minutes)
(2 stage units)

Compressor off delay at the beginning and end of a defrost cycle.
(default = 30 seconds)