MCDonald DURAMAC 17035R020PC1 Operating instructions

DuraMACTM Water Pressure Booster System
Troubleshooting
8/18
17035R020PC1, 17052R020PC1, 17070R020PC2, 17040C035PC2, 17062C035PC2, 17078C035PC2
Purple Alarm Light
If the voltage drops below the recommended low limit, a Purple Alarm light
will be ashing. If the voltage then moves back into the normal range, the
Purple light will be illuminated (not ashing), indicating that voltage had
dropped below the recommended range during the cycle time.
Yellow Alarm Light
If the voltage increases above the recommended high limit, a Yellow Alarm
light will be ashing. If the voltage then moves back into the normal range,
the Yellow light will be illuminated (not ashing), indicating that the voltage
had increased above the recommended range during the cycle time.
White Alarm Light
If the voltage has been both low and high - a white light will be on. These Alarms can be cleared by pressing the reset button. Note: the
Alarm light will never stop the pump from running as it is only an indication that the voltage has been out of the recommended range
during cycling of the pump.
The alarm lights can also come on due to storms and lighting. If the pump is working properly, pressing reset will turn off these lights.
For the 120 volt control; the low voltage limit is 98 volts, and the high voltage limit is 140 volts. For the 230 volt control; the low voltage
limit is 195 volts, and the high voltage limit is 270 volts. When running the motor outside of these voltages, damage to the windings
can occur. Consult a certied electrician to correct voltage problems.
RED light on (or ashing) and pump will not start:
1. Start pressure set to high. Remove round cover on control and adjust start pressure dial 10 – 15 psi less than maximum boosted
pressure as shown on pressure gauge, and push RESET. This unit is factory set at 50 psi. If red light
faults still occur, turn down start pressure dial an additional 5-10 PSI. Then adjust air press in tank.
2. Water cannot ow through pump to build pressure. Make sure all valves are open and the check valve
is in the correct orientation.
3. If installed in a suction lift application, prime could be lost. Re-prime and check for leaks on suction side.
Push the RESET button, the pump will run for 5 seconds, watch pressure gauge to make sure that the
pressure is increasing.
4. Make sure all lters are installed after the pump, Change the lter cartridges regularly.
5. The water supply has been interrupted. The pump will automatically try a restart 15 minutes after a
failure. This will occur automatically 4 times, ashing one time for every failed restart, and then a
solid RED light will be on.
800.292.2737 |FAX [phone] |[email protected] |aymcdonald.com
Voltage Alarm Light
STAND BY RUNALARM FAULT
RESET
10
20
30
40
50
60
70
0
SET 10-15 PSI BELOW
BOOSTED PRESSURE
PUSH RESET
START PRESSURE
C US
FLOW
PUMP STARTS ON PRESSURE
PUMP STOPS ON LOW FLOW
START PRESSURE INSTRUCTIONS
UNDER ROUND COVER
TO CLEAR A FAULT, CHECK FOR FLOW, THEN
DECREASE START PRESSURE AND PUSH RESET
AIR PRESSURE IN TANK SHOULD BE
2 PSI LESS THAN START PRESSURE
FOR INDOOR USE ONLY
15000PC1 DuraMAC
TM
PUMP CONTROL
A.Y. McDonald Mfg. Co.
120VAC 60HZ 10 FLA 60 LRA
WWW.AYBOOSTERS.COM
Patent
8,920,131

Troubleshooting
DuraMACTM Water Pressure Booster System
800.292.2737 |FAX [phone] |[email protected] |aymcdonald.com
BLUE light on and pump will not stop:
1. Pump stops on a ow rate less than 1/2 GPM. This is normal if ow is higher.
2. Possible leaks in systems such as; running toilets, humidiers, water softeners, ice makers…
3. If the pump has a bypass valve installed, make sure it is closed for normal operation (see diagram page 5 of instruction manual).
4. Plastic magnetic piston (inside brass control) could be jammed by excessive thread sealant or debris. Loosen union nut and inspect
piston. It should move freely and spring outwards (see diagram page 4 of instruction manual).
4. To check for water leakage in the house, close the valve after pump. If pump stops, then water is leaking somewhere after this valve.
Fix leaks and open valves again.
Pump starts and stops without obvious use:
1. Small leaks in the system can cause this. Reduce Start Pressure by turning dial to a lower pressure. Then adjust air pressure in tank
(see #6-7 on page 8 of instruction manual).
2. Try alternate Flow Mode page 9 of instruction manual.
GREEN light on and pump will not start:
1. Start pressure dial set lower than incoming pressure. Adjust start pressure dial 10 – 15 psi less than maximum boosted pressure as
shown on pressure gauge, and push reset. Then adjust air pressure in tank see #6-7 on page 8 of instruction manual.
Pump stops at a pressure higher than 80 psi.
1. This can happen if your incoming pressure is higher than the value in the table on
page 3 of instruction manual. A Pressure reducing valve should be installed before
the pump.
Pump will not start and no lights are on.
1. Make sure pump is plugged into control, and control is plugged into a GFCI circuit.
Test wall power receptacle with a light or multi-meter.
2. Unplug gray transducer cord, turn start pressure dial to “0” and push reset (Flow Mode).
If a light comes on, contact customer service.
If Pump Is Noisy:
1. Be sure the pump is mounted on a substantial foundation. Pipe should be rigid and all
connections tight.
2. Total suction lift or ow is beyond the pump capability and the pump is
starved for water.
Pump will not stay primed (Suction lift).
1. Check foot valve. Make sure it is clean and sufciently submerged; but is not in sand
or mud.
2. Be sure pump is sufciently primed.
3. Check for possible leaks in suction piping.
4. Total suction lift may be beyond the pump capability of 10 feet.