Me Smooth User manual

user guide |guía del usuario

table of contents
introduction ___________________________________________________3
what is the intended use for mē?_______________________________3
mē system _____________________________________________________4
important safety information ___________________________________7
when not to use me /contraindications _________________________7
warnings_______________________________________________________10
possible side effects and skin reactions _________________________12
using me ______________________________________________________12
skin sensitivity test _____________________________________________13
treating with me _______________________________________________14
clean and store me ____________________________________________16
post-treatment care ___________________________________________17
how to replace your cartridge _____________________________17
travel with me _________________________________________________19
troubleshooting _______________________________________________19
guarantee and service_________________________________________21
manufacturer Information______________________________________22
contact information ___________________________________________25
EN

3EN
introduction
Congratulations on purchasing your me system! me is an innovative device
that can be used in the comfort and privacy of your own home to remove
unwanted hair.
me is the only at-home hair removal device to use patented technology
and is clinically proven to be safe and effective for all skin tones. Gentle, easy
to use and just minutes a treatment, now you can experience the freedom of
silky, smooth skin without the hassles of shaving and waxing.
Before using me, visit our web site at www.mepower.com and make sure to
watch our demonstration video.
me is an over-the-counter device intended for the removal of unwanted hair.
Skin Tone
me is intended for body use on ALL skin tones (skin color you are born with).
Hair Color
me is intended for use on dark hair.
Body areas
me is intended for use by women and men on body hair below the neck.
what is the intended use for ?

4
EN
system
your me package includes:
me system powered by technology
one cartridge (already installed)
accessory protective cap (already installed)
protective cap
power cord
user guide including a quick reference guide
me accessories (sold separately):
replacement cartridge
pouch for storage
For more details about accessories, go to www.mepower.com.

5EN
1
2
3
4
5
High
Level
Cartridge
Epilator/Shaver
Medium
Low
Error
device components (Figure 1):
1. base unit.
2. cradle.
3. control panel with:
power button
energy setting buttons
indicators for the percentage (%) of pulses remaining
accessory activation button
4. applicator (hand piece with cord).
5. cartridge with light output window and RF contact bars.
system
Figure 1: me system

6
EN
applicator components (Figure 2):
6. light output window.
7. RF chrome contact bars (Both RF chrome bars must be in complete contact with
the skin for the light pulses to ash).
8. cartridge: comes attached to the applicator and is preloaded with pulses.
You will need to replace the cartridge when the Empty indicator light on the base
unit is red. *
9. activation button.
10. cooling outlet.
11. accessory protective cap (not to be removed).
*If you don’t have a replacement cartridge – make sure you place the
protective cap instead of the used cartridge. This is in order to protect the inner parts
of applicator.
Applicator Bottom View Applicator Top View
8
7
10
9
6
11
Figure 2: Top and bottom view of applicator with cartridge
system

7EN
important safety information
DO NOT use if the skin, in the area you want to treat, is tanned or burned.
DO NOT use if your skin was tanned due to sun exposure, tanning beds or
tanning creams in the past 2 weeks. Use of the device on tanned or burned
skin may result in temporary or even permanent whitening or darkening of
the skin. If you are unsure if your skin is tanned or burned, DO NOT use the
device for the next 2 weeks. During these 2 weeks, DO NOT expose the area
you intend to treat to the sun.
DO NOT use if you are pregnant, trying to become pregnant (conceiving)
or breast-feeding. me has not been tested on pregnant or breast-feeding
women. Hormonal changes occur during pregnancy or breast-feeding and
could increase the risk of skin injury and skin sensitivity.
DO NOT use if you have epilepsy or light-induced seizures or migraines.
The energy ashes might cause severe headaches and migraines.
DO NOT use on tattoos, dark brown or black spots (such as dark freckles,
birthmarks, moles or warts). Tattoos or dark spots may absorb too much light
energy which could cause skin swelling, temporary or permanent blisters or
discoloration of the skin or whitening of the skin.
This symbol appears next to information about possible safety risks.
The me system is not designed for everyone. Please read this user guide before
using the me system. Make sure you follow all the warnings. Don’t use the
device if it isn’t right for you (see Contraindications section below). If you do not
understand any of the warnings or have any questions, please contact Customer
Service at www.mepower.com or call us toll free at 1-877-651-1177.
when not to use /contraindications

8
EN
when not to use /contraindications
DO NOT use on the face, head, ears, neck, nipples, genitalia, or around
the anus. Use in these areas could cause skin swelling, blisters, or
temporary skin discoloration or whitening of the skin.
DO NOT use if you are under the age of 18. The effects of using the system
in this age group are unknown.
DO NOT use if you have any active skin condition in the treatment area,
including acne, sores, psoriasis, eczema, burns, herpes simplex, wounds
or a rash. These conditions can make the skin more sensitive to the light
treatment and could make the treatment uncomfortable or cause skin
swelling, blisters or infection. Wait for the affected area to heal before
using. If you are not sure if your skin condition has healed enough to use
the device, then please consult with your doctor.
DO NOT use the device if you have a history of kelodial scar formation,
a known sensitivity to light (photosensitivity) or are taking medication
that makes the skin more sensitive to light, including non-steroidal
anti-inammatory agents, (e.g., aspirins, ibuprofens, cetaminophen),
tetracyclines, phenothiazines, thiazide, diuretics, sulfonyluraes,
sulfonamides, DTIC, uorouracil, vinblastine, griseofulvin, Alpha-Hydroxi
Acids (AHAs), Beta-Hydroxi Acids (BHAs), Retin-A, Accutane and/or topical
retinoids.
DO NOT use if you have been treated with Accutane® (isotretinoin) within
the past 6 months. This can make the skin more sensitive to the light
treatment and could make the treatment uncomfortable or cause skin
swelling, blisters or infection.

9EN
DO NOT use if you have been on a steroid regimen within the past 3
months. This can make the skin more sensitive to the light treatment and
could make the treatment uncomfortable or cause skin swelling, blisters or
infection.
DO NOT use if you have a history of herpes outbreaks in the area of
treatment. Use in these areas could cause skin swelling, blisters or
infection.
DO NOT use if you have an active implant, such as a pacemaker,
incontinence device, insulin pump, etc. Use of the me system has not been
tested in individuals with active implants, and, therefore, the effects are
unknown.
DO NOT use if you have a disease related to photosensitivity, such as
porphyria, polymorphic light eruption, solar urticaria, lupus, etc. These
conditions make the skin more sensitive to the light treatment and could
make the treatment uncomfortable or cause skin swelling, blisters or
infection.
DO NOT use if you have a history of skin cancer or areas of potential skin
malignancies. Use of the me system has not been tested in areas with skin
cancer, and, therefore, the effects are unknown.
DO NOT use if you have received radiation therapy or chemotherapy
treatments within the past 3 months. Radiation therapy and
chemotherapy treatment make the skin more sensitive to the me light
treatment and could make the treatment uncomfortable or cause skin
swelling, blisters or infection.
when not to use /contraindications

10
EN
warnings
DO NOT open the outer covers of the me device or the cartridge or
touch any inner parts. This is for your safety. Do not attempt to repair your
me device. Trying to open the me may also damage the device and will
void your warranty. Please contact Customer Service on www.mepower.com
if you have a broken or damaged device in need of repair.
Failure to follow these warnings can cause electrocution or electric shock.
DO NOT use the me system in the sink/bath/shower or where it can come
into contact with liquids or become wet. This can cause electric shock. If
the system is dropped into liquid, unplug it immediately. Do Not remove
the system from the liquid until unplugged. Do Not use the system again.
Contact Customer Service on www.mepower.com
DO NOT hold the applicator window still over one spot on the skin and
ash multiple light pulses on the skin. Doing so may cause too much
heat and may result in skin swelling, blisters, or temporary or permanent
changes in the color of your skin. After each ash, move the treatment
window slowly to a neighboring skin spot. Before returning to a previously
treated skin spot, wait for at least 10 seconds. Check the user manual for
more information on how to use the applicator.
DO NOT use the me system if any parts show signs of damage. This may
result in injury. Contact Customer Service on www.mepower.com.
DO NOT cover any ventilation slots during use, as they help to keep the
device cool during operation. Covering the ventilation slots could result in
device overheating.
DO NOT use the me in an environment where a spark could cause an
explosion, such as near a gas source.

11 EN
KEEP OUT OF REACH OF CHILDREN! The me is a powerful device and
should not be used by anyone under the age of 18. DO NOT leave the me
unattended around children, as the cords represent a choking hazard.
Children should be supervised to ensure that they do not play with the
appliance.
DO NOT use if your skin is sensitive to light. This condition could make the
light treatment uncomfortable or cause skin swelling, blisters or infection.
In order to determine if you can use the me device, perform a test on
a small patch of skin. Then, wait 30 minutes to see if any skin reactions
developed. Only if no skin reactions developed and the skin looks normal,
you may use the me.
DO NOT use the me on any area where you may want your hair to grow
back. The hair removal results may be permanent.
DO NOT expose treated areas to the sun during the entire treatment
period. Wait at least 2 weeks after the nal treatment before you expose
treated skin to the sun or tan with articial light. Even after 2 weeks, make
sure that the treated skin is not red from the treatment before you expose
it to the sun. Be sure to carefully protect the treated skin with sunscreen
throughout the hair removal period. Failure to follow this warning could
result in skin swelling, blisters, temporary or permanent skin discoloration or
skin whitening.
DO NOT use the device on areas with light hair color. The effects of using
the system on red, white, gray, blond or light brown hair have not been
evaluated.
warnings

12
EN
possible side effects and skin reactions
Use of me could result in possible side effects. These reactions are rare and
should resolve within a short time. However, every cosmetic treatment may
involve some degree of risk. With any of the reactions stated below, make sure
to stop the treatment and to consult with your doctor: Color or textural changes
to the skin that may be permanent, substantial redness of the skin, itching of
the treated area, acne outbreak, blistering or burning of the skin, permanent
scarring or loss of skin tissue or if unusual pain occurs.
using
1. Clean the cartridge light output window with a non-
alcohol based wet wipe or soft tissue. This is done in order to
remove hairs and dust from the treatment window.
2. Connect the power cord into the me system.
3. Place the me system on a table or area near an electrical
wall outlet. Move away any liquids from the area.
4. Make sure the applicator is placed inside its cradle before
turning on the me.
5. Connect the power cord to the wall electrical outlet.
6. Press the power button to turn the system on. Wait until
the indicator next to the power button turns green. Now the
system is ready for use.
4
Error
6
1
setting me up

13 EN
High
Level
Medium
Low
7
8
skin sensitivity test
If you are using the system for the rst time or on a new body area, choose a
small area close to the area you intend to treat, for the purpose of performing
a skin sensitivity test. Use the LOW level. Follow the treatment instructions
below but make sure to emit only 2-3 pulses. After the skin test, wait 30 minutes
and check your skin for any reaction. If after 30 minutes the skin appears normal
and there is no redness or other skin reaction, then you are ready to perform a
full treatment.
using
7. Set the desired energy level, Low Medium or High.
8. The cartridge is pre-loaded with pulses for your
use (100%). The cartridge indicator shows the percentage
of pulses remaining as you use the system. When the
cartridge is left with 5% only, the Empty indicator starts
blinking. When the indicator’s light is constant, cartridge is
empty and there is a need to replace it.

14
EN
4
Step 1. Shave any visible hair in the area you want to treat.
Shaving hair in the treatment areas should minimize
the discomfort felt from the ashes. Make sure that the
accessories protective cap (provided) is inserted. The
system will not work if the protective cap is not in place.
Step 2. Clean your skin and dry it with a towel.
Step 3. Turn on the me system. Select the Low energy level
setting. The device will not work if you do not select an
setting. If there is little or no discomfort or reaction, then
raise the energy level to the Medium or High setting.
Step 4. Remove the applicator from the base.
Step 5. Press the activation button located on the
applicator. The button will turn blue, and you will hear the
fan inside the applicator.
Step 6. Gently place the applicator on your skin, so that the
two RF chrome contact bars are in complete contact with
the skin. The me will emit pulses.
Step 7. After every ash, glide the applicator slowly to the next neighboring spot
over the skin by moving it in one continuous, slow motion.
Avoid overlap between adjacent pulses.
treating with
Note: The applicator will not work unless both RF
chrome contact bars are touching the skin
Note: The applicator will automatically turn itself off if it is not in use for 30
seconds. To turn the applicator back on, press the activation button
located on the applicator
6
correct incorrect
skin surface
7
5

15 EN
DO NOT hold the applicator window still over one spot on the skin and ash multiple
light pulses on the same spot on the skin. Doing so may cause too much heat and
may result in skin swelling, blisters, or temporary or permanent changes in the color
of your skin. After each ash, move the applicator to a different skin spot.
Wait for at least 10 seconds before returning to a previously treated skin spot.
Step 8. Repeat Step 7 until you have covered the entire area 3 to 4 times.
Depending on the body part, the treatment time will vary.
2 minutes
per shoulder
5 minutes
per abdomen
6 minutes
per chest
12 minutes
per back
1 minute
per underarm
2 minutes
per bikini area
3 minutes
per arm
10 minutes
per full leg
Tips: When using the system on difcult to treat areas
(e.g. underarm) apply the applicator in 2 directions: left/
right and up/down for full coverage.
You can treat all body areas during the same treatment session.
treating with

16
EN
Guidelines for treatments
It is normal to still see hairs after the rst few treatments. For best results, the
treatments have to be performed once a week for the rst 7 times. Performing
additional monthly maintenance treatments, after the rst 7 treatments, will help
your hair removal results last longer.
treating with
clean and store
1. Turn off the system by pressing the power button on the
base unit.
2. Place the applicator in its cradle on the base unit.
3. Unplug the electric cable from the electrical outlet.
4. Clean the cartridge light output window with a non-
alcohol based wipe or soft tissue.
5. Clean the outside surface of the me system using ONLY
a dry soft cloth or a non-alcoholic based wet wipe.
6. Store the system in a cool and dry place AWAY from the
reach of children.
2
4
Error
1
3

17 EN
Gently rinse your skin with lukewarm water and pat dry.
Do not expose treated areas to the sun. Wait at least 2 weeks after
treatment before you expose treated skin to the sun or tan with articial
light. Even after 2 weeks, make sure that the treated skin is not red from
the treatment before you expose it to the sun. Be sure to carefully protect
the treated skin with sunscreen throughout the hair removal period.
Failure to follow this warning could result in skin swelling, blisters,
temporary or permanent skin discoloration or skin whitening or darkening.
post-treatment care
how to replace your elos cartridge
1. Make sure that the me system is turned off and the cable
is unplugged from the electrical wall outlet.
2. Remove the used cartridge from the applicator by
holding the cartridge´s sides and gently pulling it out.
Dispose of the used cartridge safely.
3. Take the new cartridge out of its protective container.
Avoid touching the glass. Fingerprints or oils from your skin
interfere with light passing through the glass, and this will
reduce the treatment success.
Error
1
2
Visit our website at www.mepower.com or call us toll free at 1-877-651-1177 in order
to buy a replacement cartridge
Replacing your elos cartridge:

18
EN
how to replace your elos cartridge
5
6
4
4. Slide the new cartridge gently into the applicator until
you feel it “clicks” into place.
5. Place the applicator in the cradle of the base unit
before turning on the me system.
6. Turn on the me system. A new cartridge will show 100%
on the control panel. If cartridge is not properly inserted,
the percentage indicators on the base will blink.
Disposal of used cartridges
Step 1. If you don’t have a new cartridge, make sure you
place the protective cap in place of the used cartridge to
protect the system inner parts.
Step 2. Please follow the regulations where you live for
disposal of electric systems when recycling or disposing of
your base unit, hand piece or disposable cartridge.
If you have questions, please contact us at
www.mepower.com
Waste Electrical and Electronic Equipment (WEEE)

19 EN
travel with
The me system is designed with universal voltage. That means that you can use
the system all over the world. You will need to use an adaptor for the plug, since
electrical wall outlets vary by country. Make sure that me system does not get
wet while traveling and do not use it in a wet environment. A travel bag may be
purchased separately at www.mepower.com.
troubleshooting
Indicator What does it mean How to react
Device
No lights are on Power cable is not connected Connect power cable
All energy setting
buttons are blinking
(High-Medium-Low)
No energy level was
selected
Select an level. The applicator fan will
start blowing indicating that the cartridge
is active
activation button
on the applicator is
blinking
energy level was selected
but activation button was
not pressed yet
Press the activation button. The
applicator fan will start blowing indicating
that the cartridge is active
Error light is on Need to reset the system Reset the system by turning it off and on
again. If problem persists, disconnect
power cord and wait until all lights are off
(several seconds). Then reconnect the
power cord and turn on system. If error light
is still on, try moving to a cooler area with a
room temperature of less than 30ºC/ 86ºF
and restart the system
No ashes are coming
out
1. RF chrome skin contact
bars not in contact with the
skin in treatment area
2. activation button is not
pressed or energy level
was not selected
In order for the system to ash pulses, make
sure all 3 conditions are met: level
selected , activation button is pressed,
RF chrome skin contact bars are in contact
with skin

20
EN
troubleshooting
Indicator What does it mean How to react
Accessory activation
button on base is
ashing
Accessory slot is empty Insert protective cap
All indicators
for the percentage
of pulses remaining
are blinking (100%-
50%-Empty)
Cartridge slot is empty Insert cartridge or a protective cap
“Empty” indicator is
blinking
Amount of pulses remaining in
cartridge is low
Prepare a new cartridge to be in-hand
“Empty” indicator is
constantly on
No more pulses remaining in
cartridge
Insert a new cartridge
Other
My skin is red after
treatment
The skin may become red as
a result of the treatment.
This redness generally clears
up within 24 hours
If the redness persists more than 24 hours
after a treatment, stop using
me
and
contact your doctor or Customer Support
I barely see any hair
reduction
Make sure to follow the
protocol suggested and to
use the treatment duration
time suggested
Actual results will vary from person to
person, depending on the body area
being treated and whether the instructions
were followed correctly. Contact Customer
Support for help
I feel some warmth
when I apply the light
ashes. Is this normal?
You may feel warmth, tingling,
or itching. It is expected that
this discomfort and warmth
will be up to moderate
If the discomfort is severe/intense or persists
for more than 24 hours after a treatment,
stop using the
me
and contact your doctor
or Customer Support
If you still have problems with the me system, contact Customer Support at
www.mepower.com or call us toll free at 1-877-651-1177