Media5 Sentinel 400 User manual
Sentinel Telephony Card Installation Guide
For the Sentinel 400 only
DGW 48.2.2567
2021-09-21
Table of Contents
Safety Recommendations and Information 3
Danger, Warning, Caution, and Note Definitions 3
Electrical Safety Guidelines 3
General Safety Practices 5
Electrostatic Discharge Prevention 6
Translated Warning Definition 6
Slot Order - IMPORTANT 8
Removing a Telephony Card 9
Installing a New Telephony Card 10
Replacing a Telephony Card 12
Product Disposal Instructions 14
Disclaimers 15
Available Documentation 16
Copyright Notice 17
Sentinel Telephony Card Installation Guide 3
Safety Recommendations and Information
Danger, Warning, Caution, and Note Definitions
Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
Warning: Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury or damage to property or equipment.
Note: Indicates important information not related to personal injury.
Electrical Safety Guidelines
Danger: Do not work on the Mediatrix unit, connect or disconnect its cables during periods
of lightning.
Danger: Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Danger: Do not connect external lines to Mediatrix S7 units, as it does not have lightning
protection.
Warning: The earth ground cable should be the same size (18 AWG minimum) as the earth
cable of the provided power cord. Otherwise, make sure the earth ground cable meets the
standards and requirements of your local electrical code. The type of the cable is likely to
have VW-1 or RT1 markings on the cable.
Warning: The earth ground cable must be firmly and securely connected to the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site: the
earth ground cable must remain tightly secured at all times during service and installation.
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Sentinel Telephony Card Installation Guide 4
Warning: Disconnect all interface cables (including PRI, BRI, FXS, and FXO) before unplugging
any power sources from the Mediatrix unit.
Warning: Disconnect all interface cables (including PRI, BRI, FXS, and FXO) as well as all power
sources connected to the Mediatrix unit before servicing the unit.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
Warning: This product relies on the building's installation for short-circuit (overcurrent)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC,
10 A international) is used on the phase conductors (all current-carrying conductors).
Warning: The unit must be grounded at all times when connecting/disconnecting cables.
Warning: The unit must be grounded at all times when in use.
Warning: The earth ground connection between the grounding screw on the back of the
Mediatrix unit and an appropriate grounding point in your site must always be made first
and disconnected last.
Warning: Do not connect the ETH2, ETH1,LAN, and FXS connectors directly to the Public
Switched Telephone Network (PSTN), to an off premise application, an out of plant application,
any exposed plant application, or to any equipment other than the intended application,
connection may result in a safety hazard, and/or defective operation and/or equipment
damage. Exposed plant means where any portion of the circuit is subject to accidental contact
with electric lighting or power conductors operating at a voltage exceeding 300 V between
conductors or is subject to lightning strikes.
Warning: The Mediatrix unit must be installed on a circuit equipped with a breaker so that
you can easily power the unit off if required.
Warning: Hazardous network voltages may be present in PRI and FXO cables. Always
disconnect the cables from the Mediatrix unit first to avoid possible electric shock. Network
hazardous voltages may be present on the device in the area of the PRI and FXO port, even
when power is turned OFF.
Warning: Adequate earth ground connection of the Mediatrix unit is mandatory to avoid any
damage or injuries.
Warning: Hazardous network voltages might be present in WAN, LAN, Sync, and telephony
port connectors regardless of whether power to the device is OFF or ON. Use caution when
working near these connectors to avoid electric shocks.
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Sentinel Telephony Card Installation Guide 5
Warning: The socket outlet, if used, shall be located near the equipment and shall be easily
accessible by the user. The AC adaptor inlet is considered as a disconnection device. The
device must be readily operational.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line
cords.
Caution: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards.
General Safety Practices
Warning: Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Warning: Do not expose the unit to rain or moisture to avoid any shock hazard.
Warning: Do not use the telephone to report a gas leak in the vicinity of the leak.
Warning: Do not get this product wet or pour liquids into it.
Warning: Ultimate disposal of this product should be handled according to all national laws
and regulations.
Caution: Unit main become very hot in case of fan failure or during intensive use. To avoid
any accidental burns, it is important to restrict the physical access to the unit, and to shut it
down for 30 minutes before touching it. In case of fan failure, please contact Media5 or your
authorised reseller or vendor.
Caution: If the unit is installed in a closed environment or on a multi-unit rack, the ambient
temperature of the environment next to the Media5 unit may become greater than the
maximum operating temperature recommended by Media5 for the use of its units, i.e. 40ºC.
The Mediatrix unit should never be used to temperatures greater than the recommended
maximum operating temperature. Any damage occurring in such environmental conditions
will void the warranty.
•Keep your Mediatrix unit clear and dust-free during and after installation.
•Locate the emergency power-off switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn off the power.
•Do not work alone if potentially hazardous conditions exist.
•Never assume that power is disconnected from a circuit. Always check.
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Sentinel Telephony Card Installation Guide 6
•Do not perform any action that creates a potential hazard to people or makes the equipment
unsafe.
•Do not open or disassemble this product.
•The unit should be located at 20 cm from your monitor, computer casing or other peripheral
including speakers.
•When the unit is brought from a cold to a warm environment, condensation, that might be
harmful to the unit, may occur. If this is the case, wait one hour before powering the unit.
Electrostatic Discharge Prevention
•When working on a Mediatrix unit, always wear an ESD wrist strap, ensuring that it makes a
good contact with your bare skin.
•Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the
Mediatrix unit or on an unpainted bare metal spot of a grounded equipment rack.
•Always ensure proper connection between the grounding screw on the back of the Mediatrix
unit and an appropriate grounding point in your site to safely channel unwanted ESD to earth
ground.
Translated Warning Definition
Warning: Means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, you must be aware of the hazards involved with electrical circuitry
and familiar with standard practices for preventing accidents.
Attentie: Dit waarschuwingssymbool betekent gevaar. U overtreat in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich
bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte
te zijn van standaard maatregelen om ongelukken te voorkomen.
Varoitus: Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa
ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää
sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.
Averrtissement: Ce symbole d'avertissement indique un danger. Vous vous trouvez dans
une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler
sur un équipement, soyez conscient des dangers posés par les circuits électriques et
familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
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Sentinel Telephony Card Installation Guide 7
Warnung: Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die
zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät
beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt
Avvertenza: Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre
conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per
la prevenzione di incidenti.
Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til
personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene
som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å
unngå ulykker.
Aviso: Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá
causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-
se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns
que possam prevenir possíveis acidentes..
Aviso: Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes
de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y
familiarizarse con los procedimientos estándar de prevención de accidentes.
Varning - risk för maskinskada: Denna varningssymbol signalerar fara. Du befinner dig i en
situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du
vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga
skador.
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Sentinel Telephony Card Installation Guide 8
Slot Order - IMPORTANT
The order and location the cards are installed is crucial for the unit to work properly.
•Slot order is indicated on the front of the unit (left bottom corner)
•Always start from slot 1
IMPORTANT: Slot 1 is the only slot having the capabilities of controlling the backplane interfaces.
Furthermore, Slot 1 must have a DSP or PRI card because they are the only ones capable of
controlling the backplane interfaces which allow for communication between all connected cards.
The Ethernet link on the backplane is daisy-chained between each slot of the unit. Therefore, if a
slot is empty, Ethernet will not work on the subsequent cards.
Unit with PRI ports
•All PRI cards must be installed first, sequentially starting from slot 1
•The DSP card must be installed in the next available slot, after the last PRI card
•FXS/FXO/BRI cards are installed last
Note: Although it is better to install the FXS cards in the top slots to allow for better heat dissipation,
keep in mind that PRI and DSP cards have priority for the use of these slots, and that FXS card can
always be placed in the lower slots if not enough top slots are available.
Unit without PRI ports
•The DSP card must be installed in slot 1
•FXS/FXO/BRI cards are installed last.
Note: Although it is better to install the FXS cards in the top slots to allow for better heat dissipation,
keep in mind that PRI and DSP cards have priority for the use of these slots, and that FXS card can
always be placed in the lower slots if not enough top slots are available.
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Sentinel Telephony Card Installation Guide 9
Removing a Telephony Card
Before you start
Warning: When installing or replacing a Telephony Interface Card in the Mediatrix unit, the
earth ground connection between the grounding screw on the back of the Mediatrix unit and
an appropriate grounding point in your site is mandatory all the time. This is mandatory to
avoid any damage or injuries, even if Mediatrix unit is installed in a grounded equipment rack.
Warning: The earth ground cable should be the same size (18 AWG minimum) as the earth
cable of the provided power cord. Otherwise, make sure the earth ground cable meets the
standards and requirements of your local electrical code. The type of the cable is likely to
have VW-1 or RT1 markings on the cable.
Warning: The earth ground cable must be firmly and securely connected to the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site: the
earth ground cable must remain tightly secured at all times during service and installation.
Warning: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Warning: The telecommunication lines must be disconnected before unplugging the main
power cords.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
Steps
1) Make sure an adequate earth ground connection has been made between the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site.
Warning: Adequate earth ground connection of the Mediatrix unit is mandatory to avoid any
damage or injuries.
2) Wear an ESD wrist strap, ensuring that it makes good contact with bare skin.
3) Attach the ESD wrist strap end to an earth ground (grounding screw on the back of the
Mediatrix unit or unpainted bare metal spot of a grounded equipment rack).
4) Turn OFF the power switch of the Mediatrix unit.
Note: Redundant Power Supply units do not have a power switch.
5) Turn OFF the power sources used to power the Mediatrix unit at the circuit breaker.
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Sentinel Telephony Card Installation Guide 10
6) Disconnect all cables (except the earth ground connection) from the Mediatrix unit.
Caution: Power source cables must be disconnected last.
7) Unscrew the two thumb screws of the slot where you wish to remove a card.
8) Gently remove the existing card.
IMPORTANT: By removing a card, you may need to reorder the cards to make sure the unit continues
to work. Refer to the Slot Order - IMPORTANT (p.8) section to make sure cards are properly
ordered in the unit.
IMPORTANT: Be aware that if a card is installed and configured to be used in a slot, moving it to
another slot will cause the configuration of the slot to be lost. Therefore the card will no longer work
until it is reconfigured for the new slot.
9) Install the blank plate in the slot.
10)Set the thumb screws back into place. Do not over-tighten.
Installing a New Telephony Card
Before you start
Warning: When installing or replacing a Telephony Interface Card in the Mediatrix unit, the
earth ground connection between the grounding screw on the back of the Mediatrix unit and
an appropriate grounding point in your site is mandatory all the time. This is mandatory to
avoid any damage or injuries, even if Mediatrix unit is installed in a grounded equipment rack.
Warning: The earth ground cable should be the same size (18 AWG minimum) as the earth
cable of the provided power cord. Otherwise, make sure the earth ground cable meets the
standards and requirements of your local electrical code. The type of the cable is likely to
have VW-1 or RT1 markings on the cable.
Warning: The earth ground cable must be firmly and securely connected to the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site: the
earth ground cable must remain tightly secured at all times during service and installation.
Warning: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Warning: The telecommunication lines must be disconnected before unplugging the main
power cords.
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Sentinel Telephony Card Installation Guide 11
Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
IMPORTANT: To comply with the ISED and ACTA regulatory aspects, the label supplied with the
telephony card must be applied on the exterior surface of the Model S casing during the installation
of the telephony card.
Steps
1) Make sure an adequate earth ground connection has been made between the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site.
Warning: Adequate earth ground connection of the Mediatrix unit is mandatory to avoid any
damage or injuries.
2) Wear an ESD wrist strap, ensuring that it makes good contact with bare skin.
3) Attach the ESD wrist strap end to an earth ground (grounding screw on the back of the
Mediatrix unit or unpainted bare metal spot of a grounded equipment rack).
4) Turn OFF the power switch of the Mediatrix unit.
Note: Redundant Power Supply units do not have a power switch.
5) Turn OFF the power sources used to power the Mediatrix unit at the circuit breaker.
6) Disconnect all cables (except the earth ground connection) from the Mediatrix unit.
Caution: Power source cables must be disconnected last.
7) Unscrew the two thumb screws of the slot where you wish to install the new card.
IMPORTANT: Before installing the new card, refer to the Slot Order - IMPORTANT (p.8) section
to make sure all cards are properly ordered in the unit.
Note: Be aware that if a card is installed and configured to be used in a slot, moving it to another
slot will cause the configuration of the slot to be lost. Therefore the card will no longer work until
it is reconfigured for the new slot.
8) Gently remove the blank plate or the existing card.
9) Gently slide into the internal plastic rails of the slot the new card.
Attention: Care should be taken to avoid any damage to the electronic parts on the card.
The card, when properly inserted, slides in easily.
10)Set the thumb screws back into place. Do not over-tighten.
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Sentinel Telephony Card Installation Guide 12
11)Apply the label indicating the ISED and ACTA registration numbers on the exterior surface
of the casing.
Replacing a Telephony Card
Before you start
Warning: When installing or replacing a Telephony Interface Card in the Mediatrix unit, the
earth ground connection between the grounding screw on the back of the Mediatrix unit and
an appropriate grounding point in your site is mandatory all the time. This is mandatory to
avoid any damage or injuries, even if Mediatrix unit is installed in a grounded equipment rack.
Warning: The earth ground cable should be the same size (18 AWG minimum) as the earth
cable of the provided power cord. Otherwise, make sure the earth ground cable meets the
standards and requirements of your local electrical code. The type of the cable is likely to
have VW-1 or RT1 markings on the cable.
Warning: The earth ground cable must be firmly and securely connected to the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site: the
earth ground cable must remain tightly secured at all times during service and installation.
Warning: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Warning: The telecommunication lines must be disconnected before unplugging the main
power cords.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
Steps
1) Make sure an adequate earth ground connection has been made between the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site.
Warning: Adequate earth ground connection of the Mediatrix unit is mandatory to avoid any
damage or injuries.
2) Wear an ESD wrist strap, ensuring that it makes good contact with bare skin.
3) Attach the ESD wrist strap end to an earth ground (grounding screw on the back of the
Mediatrix unit or unpainted bare metal spot of a grounded equipment rack).
4) Turn OFF the power switch of the Mediatrix unit.
Note: Redundant Power Supply units do not have a power switch.
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Sentinel Telephony Card Installation Guide 13
5) Turn OFF the power sources used to power the Mediatrix unit at the circuit breaker.
6) Disconnect all cables (except the earth ground connection) from the Mediatrix unit.
Caution: Power source cables must be disconnected last.
7) Unscrew the two thumb screws of the slot where you wish to change the card.
8) Gently remove the installed card.
9) Gently slide into the internal plastic rails of the slot the new card.
Attention: Care should be taken to avoid any damage to the electronic parts on the card.
The card, when properly inserted, slides in easily.
10)Set the thumb screws back into place. Do not over-tighten.
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Sentinel Telephony Card Installation Guide 14
Product Disposal Instructions
This symbol indicates that the product is classified as electrical or electronic
equipment and should not be disposed of along with commercial or household
waste at the end of its working life. For appropriate disposal and recycling
instructions, contact your local Media5 Corporation provider.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established
by the European Union to minimize negative impact on the environment, control hazardous
substances, and curtail landfill expansion by using the best available recovery and recycling
techniques.
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Sentinel Telephony Card Installation Guide 15
Disclaimers
Innovation, Science and Economic Development Canada (ISED)
This Class B A digital apparatus complies with Canadian ICES-003.
CE Marking
DECLARATION OF CONFORMITY
We, Media5 Corporation, located at 4229 Garlock st. Sherbrooke, Québec, Canada J1L 2C8, declare
that for the hereinafter mentioned product the presumption of conformity with the applicable
essential requirements of Directives 2014/30/EC and 2014/35/EC European parliament (EMC and
LVD directives)is given. Any unauthorized modification of the product voids this declaration. For a
copy of the original signed Declaration Of Conformity please contact Media5 at the above address.
RoHS Declaration Of Compliance
This Mediatrix unit is in compliance with the Council Directives 2011/65/EC on the restriction of the
use of certain hazardous substances in electrical and electronic equipment.
RoHS China
Model M complies with the China IEC 60950-1 safety deviation, but does not have CCC approvals.
Altitude of Operation
Use only at altitudes no more than 2000
m above sea level.
Only use in non-tropical climate regions.
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Sentinel Telephony Card Installation Guide 17
Copyright Notice
Copyright © 2021 Media5 Corporation.
This document contains information that is proprietary to Media5 Corporation.
Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of
the document and the technology and know-how that it includes and represents.
This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without
written prior approval by Media5 Corporation.
Media5 Corporation reserves the right to revise this publication and make changes at any time and
without the obligation to notify any person and/or entity of such revisions and/or changes.
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