Medtel T5 Series User manual

Medtel T5 Series
Quick Reference Guide

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Make an Internal Call
Lift handset or press speaker button
Dial extension number
Press SEND
Make an External Call
Lift handset or press speaker button
Dial telephone number
Press SEND
Answering an Incoming Call
Incoming call notifications:
•Phone rings
•Flashing red LED light (top right)
•Incoming Caller ID is shown on the
display
To answer, lift the handset or
Press the speaker button
Redial
Without lifting handset:
•Press the REDIAL button
•Use NAVIGATION KEYS to select the
Contact to redial
•Press SEND
•Shortcut: Pressing the redial button
twice will redial the last number called
Holding Vs. Parking a Call
Hold puts the call “On Hold” at your phone and the call can only be picked up from your phone.
Park puts the call on a “System Hold” and the parked call can be picked up from any phone
on the system.
Place a Call on Hold
While on the call:
Press HOLD
Pick Up a Call from Hold
While on the call:
Press RESUME
1. LCD Screen
2. Power LED
3. Line Keys
4. Soft Keys
5. Keypad
6. Headset Key
Mute Key
Message Key
Hold Key
Redial Key
Transfer Key
7. Speaker Phone Key
8. Speaker
9. Scroll Keys
OK –Confirm/Answer Calls
X –Cancel/Reject Calls
10. Volume Key
Medtel T5 Series Soft Keys

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Park a Call
While on the call:
Press an available PARK soft key
(the selected key will light up)
Hang up
Retrieve a Parked Call
Lift handset
Press the PARK soft key
Transfer a Call to Another Extension
(Announced)
While on the call:
•Press TRANSFER soft key
•Dial extension number
•Press SEND
•Wait for Response & Announce Call
•Press TRANSFER soft key to
complete
•Or Press END CALL then RESUME
soft key to return to the call
Transfer a Call to Another Extension
(Unannounced)
While on the call:
•Press TRANSFER soft key
•Dial extension Number
•Press SEND
•Press TRANSFER or hang up to
complete
•Or Press END CALL to return to call
Transfer a Call Directly to Voicemail
While on the call:
•Press TRANSFER soft key
•Dial #99 + extension number and press SEND
•Press TRANSFER soft key to complete OR simply hang up.
Accessing Voicemail from Outside the Office
•Call your main office number, press # MAILBOX NUMBER
•When the company greeting answers, press * MAILBOX NUMBER
•When greeting starts, press # YOUR PIN NUMBER and follow the prompts
Shortcuts: * + Ext = rings the phone and # + Ext = accesses voicemail
Place a Conferencing Call
•While on the 1st call, press the CONFERENCE soft key
•Dial the 2nd number (Internal or External) & press OK
•When 2nd party answers, press the CONFERENCE soft key
•All parties are connected
•If 2nd party does not answer:
oPress the CANCEL soft key to disconnect the party
oPress RESUME soft key to resume original call with 1st party
Activate DND (Do Not Disturb)
•Press DND soft key to send all calls directly to your voice mailbox
•Press DND soft key again to turn off DND

4732 E State Road 64
Bradenton, FL 34208
941.753.5000 LOCAL
800.434.8358 TOLL FREE
800.444.7434 SUPPORT
www.medtelcom.com