CEECO SSW-521-F User manual

SSW-521-F-SPK1.07UNVLr1-ADA-ISSUE4.0
SERVICE MANUAL
FOR
MODEL SSW-521-F
(FORMERLY SSW-521-FS)
STAINLESS STEEL HANDS FREE WALL TELEPHONE
WITH OPTIONAL ADA FEATURE
EQUIPPED WITH SPK1.07r1 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: [phone]

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IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER MODEL SSW-521-F STAINLESS STEEL
HANDS FREE WALL TELEPHONE
EQUIPPED WITH SPK1.07UNVLr1
FIRMWARE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

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TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION................................................................................................... 4
2.0 GENERAL............................................................................................................... 4
3.0 PROGRAMMING .................................................................................................. 5
PROGRAMMING CONTINUED…..................................................................... 6
PROGRAMMING CONTINUED…..................................................................... 7
PROGRAMMING CONTINUED…..................................................................... 8
PROGRAMMING CONTINUED…..................................................................... 9
PROGRAMMING CONTINUED…................................................................... 10
PROGRAMMING CONTINUED…................................................................... 11
4.0 OPERATION ........................................................................................................ 11
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................. 11
6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ................... 12
7.0 TESTING............................................................................................................... 14
8.0 SPECIFICATIONS............................................................................................... 15
9.0 PARTS LIST ......................................................................................................... 16
10.0 REPAIR AND RETURN INFORMATION....................................................... 17
11.0 WARRANTY POLICY ......................................................................................... 18
12.0 DIAGRAM............................................................................................................. 19

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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
the CEECO Model SSW 521-F Stainless Steel Wall Telephone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0 GENERAL
2.1 The CEECO Model SSW-521-F Hands free telephone is a sturdy, vandal
resistant, stainless steel speakerphone, with optional ADA feature
(red/green LED for visual call progress indication). Instead of a
hookswitch and handset, the telephone has a Press to start/Press to stop
button (“CALL” button) for the initiation and termination of phone calls.
Manual volume control is also provided inside the telephone.
2.2 The microphone is muted during dial tone eliminating the use of hand held
dialers.
2.3 The telephone may be programmed to:
•allow or block incoming calls (if equipped with ringer)
•implement call restrictions
•automatically time and disconnect a phone call
•automatically dial a PBX or other access number
•exercise speed dialing.
2.4 Programming is accomplished via the DTMF keypad.

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3.0 PROGRAMMING
NOTE: It is recommended that you ground yourself to prevent ESD
damage to the PCB(s).
3.1 Locate the security screw on the bottom of the housing and remove it with
the security tool (P/N 301-037 sold separately). Separate the telephone
housing from the back plate by pulling the housing bottom away from the
back plate and up. Connect the telephone to a working telephone line or a
DTMF test set (Please refer to diagram on page 13).
3.2 Locate the pair of plastic mini-jumpers along the edge of the PC board.
Move them to the “ON” or inner most position as depicted in the diagram
on the last page of this manual.
3.3 Press the “CALL” button and wait for dial tone to begin programming.
3.4 Enter #97#18#, in order to clear all user programmable memory.
NOTE: Once the “#" key has been entered, you may hear a fast busy
tone, an operator reorder, or other Central Office signals. Please disregard
these sounds and continue programming, as they will have no effect on the
programming.
3.5 Each programming location is accessed by dialing the # sign and the
corresponding two digit code. The previous contents of the location are
automatically erased when the location code is accessed.
3.6 Enter #00, followed by a series of ten (10) digits as selected from the
following page. Location “00” is the telephone options location. By
entering a selected number of 0-9 into each of the ten digit locations, the
phone is customized for the particular installation

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PROGRAMMING CONTINUED…
•Be sure to record your selections below for future reference.
#00 __ __ 0 __ 0 0 1 0 0 ___
Digit 1:
0Implement call restrictions.
(*Must be set to 0 to implement call restrictions in section 3.7).
1 No call restrictions.
Digit 2:
0 No incoming calls allowed.
1 Incoming calls allowed (if equipped with ringer).
Digit 3:
0 Always 0 for this model.
Digit 4:
0 No conversation time-out.
1-9 Minute(s) conversation time-out. (Telephone will automatically time and
disconnect a phone call after the selected time period).
Digit 5:
0 Always 0 for this model.
Digit 6:
0Deactivate ADA feature (red/green LED)
9 Activate ADA feature (red/green LED)
Digit 7:
1 Always 1 for this model.
Digit 8:
0Do not dial PBX/Access number stored under #18 (see section 3.7).
1Dial PBX/Acess number stored under #18.
Digit 9:
0 Always 0 for this model.
Digit 10:
0 No Wink Detect
1-9 Length of the Wink (l = 50ms incremental to 450ms. 5is recommended)

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PROGRAMMING CONTINUED…
EXAMPLE:
Enter #00 0106091005
Phone will be set as follows:
DIGIT 1 .. CALL RESTRICTIONS IN EFFECT
DIGIT 2 .. INCOMING CALLS ALLOWED
DIGIT 3 .. ALWAYS 0
DIGIT 4 .. 6 MINUTE TIME OUT
DIGIT 5 .. ALWAYS 0
DIGIT 6 .. ADA LED ACTIVATED
DIGIT 7 .. ALWAYS 1
DIGIT 8 .. NO PBX/ACCESS NUMBER
DIGIT 9 .. ALWAYS 0
DIGIT 10 .250ms WINK
3.7 If it is necessary for the telephone to automatically dial a PBX or other
access number when the “CALL” button is pressed, enter #18 followed
by the desired number. Otherwise proceed to section 3.8.
Example: entering # 1 8 9 will cause the telephone to automatically dial
the number “9”, when the phone is in operation and the call button is
pressed.
3.8 LOCATION #71-#89:(CALL RESTRICTIONS)
If it is necessary for the phone to implement call restrictions, enter the
numbers the telephone is “allowed” to call, as described in this section.
Otherwise, proceed to the next section. Remember that Digit 1 in section
3.6 must have been set to “0” in order to utilize the call restriction
function. If this was not done, simply repeat section 3.6 only and return to
this section. Programming the telephone with the numbers or calling
patterns it is allowed to call blocks all other numbers or patterns. The
allowed number(s) can range from 1 to 11 digits. There are twenty (20)
memory locations available (#71-#89). Simply enter the intended
memory location, followed by the desired/allowed calling pattern.
Please refer to the example on the following page.

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PROGRAMMING CONTINUED…
EXAMPLE:
NOTE:The * (Asterisk) symbol is defined as a wildcard. This means that
any digit 0-9 may be entered in its place from the telephone
keypad.
#71 0-***-***-**** Allows all 0 minus and 0 plus calls.
#72 1-555-1212 Allows 1-555-1212 information calls.
#73 911 Allows 911 emergency calls.
#74 1-800-***-**** Allows 1-800 calls.
#75 ***-**** Allows only local (7 digit) calls.
#76 587-**** Allows only 587 prefix calls.
Etc.
•Be sure to log your entries in the allowed call table below for
future reference.
ALLOWED CALL TABLE
#70 _ - _ _ _ - _ _ _ - _ _ _ _ #80 _ - _ _ _ - _ _ _ - _ _ _ _
#71 _ - _ _ _ - _ _ _ - _ _ _ _ #81 _ - _ _ _ - _ _ _ - _ _ _ _
#72 _ - _ _ _ - _ _ _ - _ _ _ _ #82 _ - _ _ _ - _ _ _ - _ _ _ _
#73 _ - _ _ _ - _ _ _ - _ _ _ _ #83 _ - _ _ _ - _ _ _ - _ _ _ _
#74 _ - _ _ _ - _ _ _ - _ _ _ _ #84 _ - _ _ _ - _ _ _ - _ _ _ _
#75 _ - _ _ _ - _ _ _ - _ _ _ _ #85 _ - _ _ _ - _ _ _ - _ _ _ _
#76 _ - _ _ _ - _ _ _ - _ _ _ _ #86 _ - _ _ _ - _ _ _ - _ _ _ _
#77 _ - _ _ _ - _ _ _ - _ _ _ _ #87 _ - _ _ _ - _ _ _ - _ _ _ _
#78 _ - _ _ _ - _ _ _ - _ _ _ _ #88 _ - _ _ _ - _ _ _ - _ _ _ _
#79 _ - _ _ _ - _ _ _ - _ _ _ _ #89 _ - _ _ _ - _ _ _ - _ _ _ _

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PROGRAMMING CONTINUED…
3.8 LOCATIONS #30-69 (SPEED DIALING)
If repertory/speed dialing is needed, enter the desired numbers as
described in this section. Otherwise, proceed to section 3.9. There are
forty (40) memory locations available (#30-#69). The number(s) can
range from 1-11 digits in length. Simply enter the intended memory
location, followed by the desired speed dial number. When the phone
is placed into operation, the user will dial the # key followed by the
appropriate two-digit memory location code. This will cause the
corresponding speed dial number to automatically dial out.
EXAMPLE:
Enter #3018005551212 in the programming sequence. When in normal
operating mode, the user dials #30 and the phone will Speed Dial - 1-800-
555-1212.
•Be sure to log your entries in the speed dial table on the next page for
future reference.

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PROGRAMMING CONTINUED…
SPEED DIAL TABLE
#30 _ - _ _ _ - _ _ _ - _ _ _ _ #50 _ - _ _ _ - _ _ _ - _ _ _ _
#31 _ - _ _ _ - _ _ _ - _ _ _ _ #51 _ - _ _ _ - _ _ _ - _ _ _ _
#32 _ - _ _ _ - _ _ _ - _ _ _ _ #52 _ - _ _ _ - _ _ _ - _ _ _ _
#33 _ - _ _ _ - _ _ _ - _ _ _ _ #53 _ - _ _ _ - _ _ _ - _ _ _ _
#34 _ - _ _ _ - _ _ _ - _ _ _ _ #54 _ - _ _ _ - _ _ _ - _ _ _ _
#35 _ - _ _ _ - _ _ _ - _ _ _ _ #55 _ - _ _ _ - _ _ _ - _ _ _ _
#36 _ - _ _ _ - _ _ _ - _ _ _ _ #56 _ - _ _ _ - _ _ _ - _ _ _ _
#37 _ - _ _ _ - _ _ _ - _ _ _ _ #57 _ - _ _ _ - _ _ _ - _ _ _ _
#38 _ - _ _ _ - _ _ _ - _ _ _ _ #58 _ - _ _ _ - _ _ _ - _ _ _ _
#39 _ - _ _ _ - _ _ _ - _ _ _ _ #59 _ - _ _ _ - _ _ _ - _ _ _ _
#40 _ - _ _ _ - _ _ _ - _ _ _ _ #60 _ - _ _ _ - _ _ _ - _ _ _ _
#41 _ - _ _ _ - _ _ _ - _ _ _ _ #61 _ - _ _ _ - _ _ _ - _ _ _ _
#42 _ - _ _ _ - _ _ _ - _ _ _ _ #62 _ - _ _ _ - _ _ _ - _ _ _ _
#43 _ - _ _ _ - _ _ _ - _ _ _ _ #63 _ - _ _ _ - _ _ _ - _ _ _ _
#44 _ - _ _ _ - _ _ _ - _ _ _ _ #64 _ - _ _ _ - _ _ _ - _ _ _ _
#45 _ - _ _ _ - _ _ _ - _ _ _ _ #65 _ - _ _ _ - _ _ _ - _ _ _ _
#46 _ - _ _ _ - _ _ _ - _ _ _ _ #66 _ - _ _ _ - _ _ _ - _ _ _ _
#47 _ - _ _ _ - _ _ _ - _ _ _ _ #67 _ - _ _ _ - _ _ _ - _ _ _ _
#48 _ - _ _ _ - _ _ _ - _ _ _ _ #68 _ - _ _ _ - _ _ _ - _ _ _ _
#49 _ - _ _ _ - _ _ _ - _ _ _ _ #69 _ - _ _ _ - _ _ _ - _ _ _ _

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PROGRAMMING CONTINUED…
3.9 When programming is finished, hang up the telephone by pressing the
"CALL & HANGUP” button. Return the two plastic mini-jumpers
to the "OFF" or outermost position, as depicted in the diagram on the last
page of this manual. The phone is now ready for installation/use. For
installation instructions, please refer to section 6.0.
4.0 OPERATION
To make a call, press the "CALL" button located on the front of the phone and
wait for dial tone. The RED LED (if provided) will light at this time. When dial
tone is received the transmitter is muted and the phone waits for numbers to be
dialed. The user may utilize the keypad to dial numbers in accordance with any
programmed call restrictions or speed dial numbers. While the call is ringing, the
LED flashes red and green. When the call is answered, the LED turns green
(after a maximum of four seconds) and a normal speakerphone conversation is
allowed.
After the call is complete, press the button again. The LED (if provided) goes out
and the call is terminated. If user does not press the "CALL" button when he or
she is finished using the phone, then the phone will hang up after detecting dial
tone or when the telephone automatically disconnects as programmed.
If Digit 1 of Location #00 is "0" then call restrictions are in effect. The numbers
that may be dialed are restricted to the numbers entered into Location #70-#89. If
the number dialed is not in the Location #70-#89, then the phone gives three tones
and drops the line.
If Digit 1 of Location #00 is set to "1", then there are no restrictions and any
number may be dialed.
5.0 RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
5/16" Nut driver
3/8" Nut Driver
Security Tool, CEECO Part Number 301-037
Flat Blade Screw Driver
DTMF Test Set

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6.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
6.1 Using a 301-037 security tool (sold separately), loosen and remove the
security screw.
6.2 The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
6.3 Separate the cover assembly from the back plate assembly by pulling the
bottom forward and pushing up.
6.4 The back plate assembly is designed to be mounted on any flat vertical
surface. Four mounting holes are provided.
6.5 Run the inside station wire (tip & ring) through the back plate assembly
and terminate onto the terminal block on the back plate, as depicted on the
following page.
6.6 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
6.7 Plug together the line cord wires (red & green) from the telephone
assembly and the backplate, by matching the marked surfaces of the
connectors. (refer to diagram on next page). Dress the lines/cables away
from the security screw.
6.8 Install the cover assembly by placing the two tabs into the two
corresponding slots and secure the cover assembly by tightening the
security screw.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.
D. Use caution when installing or modifying telephone lines.

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6.9 TELEPHONE LINE WIRING DIAGRAM
TERMINATE TIP & RING HERE

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7.0 TESTING
Action: Connect the telephone to the telephone line.
Press the "CALL" button.
Reaction: Dial tone.
Any pre-programmed PBX/Access number should automatically
dial. If no such number was pre-programmed, dial tone will
remain.
LED lights red (if provided).
Action: Dial a number in accordance with the programming. The LED
flashes red and green during ringing, if equipped and activated.
Reaction: The called party answers. The LED turns green after a maximum
of four seconds, if so equipped. A normal speakerphone
conversation is allowed.
Action: Finish the conversation.
Press the "CALL" button, or wait until time out occurs.
Reaction: The LED goes out (if provided).
The call is terminated.
Action: Make several calls as described above to test any pre-programmed
call restrictions or speed dial numbers.
Reaction: The telephone should only allow calls to be made as programmed.
Preprogrammed speed dial numbers should automatically dial
when the corresponding location code is pressed (i.e. #30).
Note: If any trouble is encountered, repeat the appropriate
programming section(s). If trouble persists, please refer to
section 10.2.

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8.0 SPECIFICATIONS
INPUT POWER : C.O. Line powered
LOOP CURRENT : 30ma. min. 80ma. max.
IMPEDANCE : 600 ohms
SIGNALING: DTMF, 70ms tone, 50ms spacing
OUTPUT : -4.0 to -6.0dbm
ENVIRONMENTAL: Temperature 0°c to 50°c
Humidity 20%-90% non-condensating
PROGRAMMING : Via DTMF keypad.
DIMENSIONS : 5"W X 10"H X 3 1/2"D
WEIGHT : Approximately 6 Pounds
RINGER EQUIVALENCY: 0.4A
TYPE JACK : Over-voltage protected terminal strip
UL LISTED NO.: 6OF5
FCC NO.: BWBUSA-73021-MT-E

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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 301-018 MODULAR LINE CORD
1 301-054 MODULAR CONNECTOR (RJ11C)
1 N/A SERVICE MANUAL
1 700-008 KEYPAD CABLE
1 660-000 CEECO SPK BOARD
1 705-110 CONNECTORIZED KEYPAD
1 6020-B MOMENTARY PANEL SWITCH
1 14123 SPEAKER
1 12017 RINGER
1 11071 STAINLESS STEEL COVER
1 321-015 STAINLESS STEEL BACKPLATE
1 9023 1/4-20 X 3/4" SECURITY SCREW
ACCESSORIES:
1 301-037 SECURITY TOOL

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10.0 REPAIR AND RETURN INFORMATION
10.1 WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
10.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
10.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs for both directions.
10.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return Material Authorization must be requested
no later than 30 days after original shipment

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11.0 WARRANTY POLICY
11.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, acts of GOD or improper operation of equipment.
11.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be field repaired. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by anyone other than CEECO will void the
warranty.

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12.0 DIAGRAM
When programming is
completed, move the
mini jumpers to the
OFF position.
NOTE:
Do not leave the mini jumpers in the ON
position; this will decrease battery life.
Move the mini jumpers to
the ON position BEFORE
going off-hook.
Locate the mini
jumpers on the corner
of the PCB.
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