Megamaster Lugano Quick reference guide

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CAST IRON FIREPLACES
www.megamaster.co.za
Manufactured in China ·Distributed by Mega Group ·PO Box 15, Woodlands, 0072, South Africa ·Tel: [phone]
ASSEMBLY & OPERATING INSTRUCTIONS
Important: Read these instructions for use carefully so as to familiarize yourself with the
appliance before connecting it to its gas container. Keep these instructions for future
reference. Megamaster reserves the right to make changes to this manual without prior
notice.

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INTRODUCTION
Thank you for purchasing this Megamaster Cast Iron Fireplace. Before attempting to install or
use the fireplace, please read this manual throughout and follow the instructions carefully.
Thoroughly familiarize yourself with this fireplace & it’s operation in order to ensure the safety of
yourself and others around you. Henceforth, you can look forward to the fireplace giving you
long and satisfactory service.
GUARANTEE & WARRANTY
Megamaster Cast Iron Fireplaces are guaranteed for a period of 10 years from original date of
purchase. The guarantee will cover all manufacturing and material defaults. Removable and
replaceable working components will be covered for a 12-month period from the original date of
purchase. A copy of the proof of purchase must be kept to validate any claims.
The conditions of this warranty are subject to the correct assembly, installation, safe-operating,
cleaning and maintenance conditions as prescribed within this user manual. Failure to comply
with the instructions of this user manual will render the guarantee null and void.
The following is not covered by this guarantee or warranty:
1. Glass Panel
2. Rope and gasket seals
3. Paint discoloration (irrespective of the period after purchase)
4. Rust and rust related problems (irrespective of the period after purchase)
Megamaster reserves the right to either repair or replace any fireplaces or components at their
discretion. Megamaster will not be held accountable for any loss or damaged of any kind
suffered due to the incorrect installation or operating of this fireplace. Costs associated with the
replacement or repair will be covered by the guarantee for the first 12 month.
This guarantee is not transferable and applies to all residents within South Africa, Botswana and
Namibia. Other countries will be considered on discretion of Megamaster.
For any general quires regarding the conditions of this guarantee, please contact Megamaster.
Please note that details and specifications contained herein are correct at the time of going to
print. All data is applicable to wood burning use only. Megamaster reserves the right to change
specifications at any time without prior notice.
NB: Please inspect this product fully before installation takes place. Check for any
visible damage, cracks, breakages or any other aesthetic or functional faults. Do not
install or use this product if there are any damages or faults.
Megamaster will not accept any liability, claims or costs associated with removal or
exchange of any units installed or fitted with any defects or faults that could have
occurred during manufacturing, transport or handling.

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PRODUCT SPECIFICATION
Small%Cast%Iron%Fireplaces%
Product%
Lugano%
Livigno%
Como%
Overall%Sizes%(mm)%
450%x%340%x%560%
460%x%400%x%600%
530%x%405%x%650%
Heat%Output%(kW)%
6%
8%
9%
Flue%Outlet%
top%or%rear%
top%or%rear%
top%or%rear%
Weight%(kg)%
62%
83%
93%
Glass%Size%(mm)%
248%x%183%
332%x261%
245%x%225%
Flue%Size%(mm)%
125%
125%
125%
%
%
%
%
Large%Cast%Iron%Fireplaces%
Product%
Iseo%
Verano%
Ledro%
Overall%Sizes%(mm)%
545%x%500%x%770%
700%x%510%x%770%
680%x%420%x%680%
Heat%Output%(kW)%
12%
15%
16%
Flue%Outlet%
top%or%rear%
top%or%rear%
top%or%rear%
Weight%(kg)%
160%
150%
135%
Glass%Size%(mm)%
336%x%259%%
184x%264%(2%pieces)%
380%x%235%
Flue%Size%(mm)%
150%
150%
150%
%
%
%
%
Large%Cast%Iron%Fireplaces%(cont.)%
Product%
Arvo%
Idro%
Turano%
Overall%Sizes%(mm)%
700%x%450%x%625%
790%x%530%x%840%
900%x%470%x%740%
Heat%Output%(kW)%
18%
20%
20%
Flue%Outlet%
top%or%rear%
top%or%rear%
top%
Weight%(kg)%
180%
200%
150%
Glass%Size%(mm)%
%402%x%235%
478%x%309%
%730%x%340%
Flue%Size%(mm)%
150%
150%
150%

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INSTALLATION OF THIS PRODUCT
WARNING!
AN ACCREDITED FIREPLACE INSTALLER SHOULD CARRY OUT THE
INSTALLATION OF THIS FIREPLACE. ALTERNATIVELY, SHOULD A NONACCREDITED
INSTALLER UNDERTAKE THE INSTALLATION, YOUR LOCAL BUILDING CONTROL
OFFICER WILL BE REQUIRED TO APPROVE THE COMPLETED INSTALLATION. IF THE
FIREPLACE IS NOT FITTED CORRECTLY, BY AN ACCREDITED PERSON OR OUTSIDE
THE SCOPE OF THIS MANUAL IT COULD RESULT IN A HOUSE FIRE OR CARBON
MONOXIDE POISONING.
READ ALL THE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION
The instructions cover the basic principles to ensure satisfactory installation of the
fireplace, although detail may need slight modification to suit particular site conditions.
In all cases the installation must comply with current Local Authority Byelaws.
This guidance information in no way replaces your responsibility as an installer or end
user to comply with the appropriate standards.
Mega Group will not accept any responsibility or liability for any installation done outside
the scope of this manual.
SAFETY WARNINGS FOR YOUR GUIDANCE
THIS FIREPLACE WILL BE HOT when in operation and due care should be taken. Thick
gloves should be used to operate the primary/ secondary controls or reaching inside the
fireplace to position fuel or remove ash.
FIRES CAN BE DANGEROUS - Always use a fireguard in the presence of children, the elderly
or the infirm.
DO NOT OVERFIRE - it is possible to fire the fireplace beyond its design capacity. This could
damage the fireplace, so watch for signs of over firing - if any part of the fireplace starts to glow
red, the fireplace is in an over fire situation and the controls should be adjusted accordingly.
Never leave the fireplace unattended for long periods without first adjusting the controls to a
safe setting. Careful air supply control should be exercised at all times.
THIS FIREPLACE MUST BE CONNECTED TO A SUITABLE FLUE OUTLET. Due to high
temperature this fireplace should be located well away from furniture and curtains.
Children and adults should be alerted to the hazards of hot surfaces. Young children
should be carefully supervised when they are in the same room as the fireplace. Do not
place clothing or other flammable material on or near the fireplace. Keep the fireplace
area clear of combustible materials, flammable liquids or vapors.
CARBON MONOXIDE POISONING CAN BE FATAL. Due consideration should be given to the
dangers of carbon monoxide poisoning following incomplete combustion of solid fuels in an
enclosed space. See page 14 in this booklet.

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GENERAL SAFETY RULES
1. ALWAYS read and understand the manual before installing and commissioning the fireplace.
2. ALWAYS ensure the fireplace is installed in accordance with local regulations.
3. ALWAYS ensure that the fireplace is correctly installed and positioned as described in the
diagram on page 7, and that the immediate area is kept clear.
4. ALWAYS check for damage before using the fireplace. Check for breakage of parts and any
other condition that may affect the fireplaces performance. Any damage should be properly
repaired or the part replaced. If in doubt, DO NOT use the fireplace. Consult your local dealer.
5. ALWAYS keep children and visitors at a safe distance from the fireplace.
6. NEVER direct any kind of liquid on to the fireplace, particularly when it is hot.
7. NEVER use gasoline or other flammable liquids for fire starting.
8. NEVER use the fireplace to incinerate materials other than recommended fuels.
9. NEVER carry out any modifications to this product. If experiencing difficulty of any kind
consult your local dealer.
10. The installation of the fireplace and chimney MUST comply with all local building
regulations. It is the responsibility of the owner and the installer to ensure that the installation
complies.
11. All rooms where a fireplace is situated must have a non-motorized air vent (air brick). Refer
to details contained in the Building Regulations.
UNPACKING & ASSEMBLY
UNPACKING
Before assembling, please check contents against the following list and advise your dealer
immediately if any parts are missing. Do not install this product if any parts are missing or found
to be damaged or defective.
TOOLS REQUIRED
Phillips screwdriver
Adjustable spanner
Fire Cement / Heat-resistant silicone
Pop-rivets or Self-tapping screws
Water-proofing / Roof sealant

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General Cast Iron Fireplace Components
The components of this fireplace may vary from model to model.

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Part%Number%
Part%Description%
Quantity%
1"
Base"Panel"
1"
2"
Leg"
4"
3"
Leg"Securing"Bolt"Hex"hd"8x25mm"
4"
4"
Leg"Securing"Bolt"Hex"hd"8×30mm"
4"
5"
Washer"
4"
6"
Nut"
4"
7"
Rear"Panel"
1"
8"
Front"Panel"
1"
9"
Left"Panel"
1"
10"
Right"Panel"
1"
11"
Top"Panel"
1"
12"
Air"Wash"Cover"
1"
13"
Upper"Air"Control"Plate"
1"
14"
Door"Frame"
1"
15"
Air"Inlet"Disc"
1"
16"
Flue"Adaptor"
1"
17"
Mounting"Stud"
1"
18"
Nut"Hex"hd"8x30mm"
1"
19"
Ash"Pan"
1"
20"
Ash"Pan"Handle"
1"
21"
Grate"Frame"
1"
22"
Grate"A"
1"
23"
Grate"B"
1"
24"
Grates"Link"part"
1"
25"
Bolt(for"grate"link)"
2"
26"
Nut(for"grate"link)"
4"
27"
Left"Firebrick"
1"
28"
Right"Firebrick"
1"
29"
Baffle"Plate"
1"
30"
Rear"Firebrick"
1"
31"
Fire"Rope"Gasket"
2"
32"
Flue"Blanking"Plate"
1"
33"
Panel"Retaining"Bolt"
18"
34"
Washer"
18"
35"
Nut"
18"
36"
Flue"Mounting"Screw"C"Sunk"6x25mm"
6"
37"
Door"Handle"Knob"
1"
38"
Spring"Washer"
1"
39"
Handle"Retaining"Nut"
2"
40"
Door"Latch"Tab"
1"
41"
Fire"Rope"Gasket(Small)"
1"
42"
Glass"Securing"Tab"
4"
43"
Tab"Retaining"Socket"Head"Bolt""
4"
44"
Screws"on"the"hinge"
4"
45"
Glass"Panel"
1"
46"
Hinge"
2"

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ASSEMBLY
You can either:
• Use a registered installer who can self certify that the work he does complies with the relevant
Building Regulations; or
• The consumer applies to their local authority building control department for a building notice,
and pays the appropriate fee.
It is generally worthwhile to use an accredited installer who will supply a Certificate of
Compliance as a record of the job and that it complies with Building Regulations.
SUPPORTING FLOORS
The fireplace must only be installed on floors with an adequate load bearing capacity and if the
existing construction is not suitable, additional measures such as a load distributing plate must
be provided. The hearth should be able to accommodate the weight of the fireplace and its
chimney if the chimney is not independently supported.
Fireplaces should stand wholly above hearths made of non-combustible board/sheet material or
tiles at least 12mm thick, if the fireplace is not to stand in a recess and has been tested to an
applicable standard to verify that it cannot cause the temperature of the upper surface of the
hearth to exceed 100oC.
Constructional hearths should be made of solid, non-combustible material such as concrete or
masonry, at least 125mm thick, including the thickness of any non-combustible floor and/or
decorative surface.
Specific guidance for surfaces on which the fireplace may be allowed to stand should be of
ceramic or concrete construction. When the fireplace is positioned near a wall constructed of
flammable material, the distances shown on Fig 5 must be adhered to. Alternatively, a heat
shield may be used, mounted according to the position of the fireplace. A firewall must be at
least 100mm thick and typically made of brick, or concrete/stone.
MATERIAL CLEARANCES
The fireplace must have a minimum clearance of 1200mm to a combustible ceiling above.

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It is recommended that the fireplace be installed at least 800mm from combustible materials.
However, any household furnishings should be at least 1000mm away as they could be
adversely affected by heat.
The fireplace can be recessed in a suitable sized fireplace but a permanent free air gap of at
least 200mm must be left around the sides and top and at least 50 mm at the back of the
fireplace to obtain maximum heat output and for access to the rear of the fireplace.
MINIMUM DISTANCE TO COMBUSTIBLE MATERIALS
Note: combustible material refers to any material that will degrade when subjected to heat e.g.
plaster. Due to the heat of a hot fireplace, a suitable fireguard should always be used to provide
additional protection. Never allow young children to be left unsupervised in a room containing a
hot fireplace.
THE CHIMNEY
The fireplace is supplied with a flue pipe connector for top mounting with the fixing screws
supplied. The fireplace should never be connected to a shared chimney/flue system.
Flue pipes with a smaller cross-sectional area than that of the fireplace outlet should never be
used. Flue pipes must not project into the chimney connector, such as to cause a restriction to
the gas flow.
1. Fireplaces under 9kW rated output that low volatile fuel requires a minimum flue size of
125mm diameter (or rectangular flues having the same cross-sectional area) and a
minimum dimension not less than 100 mm for straight flues or 125mm for flues with
bends or offsets. Refer to the product specification for the correct size flue pipe required
for each model.
2. Fireplaces of up to 20kW rated output burning any fuel require 150 mm diameter (or
rectangular flues having the same cross-sectional area and a minimum dimension not
less than 125mm. Refer to the product specification for the correct size flue pipe required
for each model.
Liners should be installed in accordance with their manufacturers instructions. Appropriate
components should be selected to form the flue without cutting and to keep joints to a minimum.
Bends and offsets should be formed only with the matching factory-made components. Liners
need to be placed with the sockets or rebate ends uppermost to contain moisture and other
condensates in the flue. Joints should be sealed with fire cement, refractory mortar or installed
in accordance with their manufacturers instructions.
Ensure the joints are completely sealed, as air leakage will lead to poor performance. Avoid
having more than two bends in the flue system. Any offset between bends should be minimized
and the flue should be equipped with suitable access doors for inspection & cleaning.
THIS FIREPLACE MUST NOT BE INSTALLED INTO A CHIMNEY THAT SERVES ANY
OTHER HEATING APPLIANCE. THERE MUST NOT BE AN EXTRACTOR FAN FITTED IN
THE SAME ROOM AS THE FIREPLACE, AS THIS CAN CAUSE THE FIREPLACE TO EMIT
FUMES INTO THE ROOM.

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FLUE HEIGHT
The chimney height and the position of the chimney should conform to the manufacturers
recommendations. Flues should be high enough to clear the products of combustion. The height
necessary for this will depend on the type of the appliance, the height of the building, the type of
flue and the number of bends in it, and an assessment of local wind patterns. However, a
minimum flue height of 4.5m could be satisfactory. External flue pipes should be ‘twin wall’.
These retain the heat, enabling it to rise and disperse from the chimney. See diagram below for
effective flue height recommendations.
The outlet from a flue should be above the roof of the building in a position where the products
of combustion can discharge freely and will not present a fire hazard, whatever the wind
conditions.
BENDS IN FLUES
Offsets in flues are only acceptable if the following rules are respected:
a) The chimney system shall have no more than 4 bends in total; - 2 bends in the chimney and
2 bends in the flue pipe connection.
b) The offset shall provide a change of direction no more than 45 degrees from the vertical.
c) The run of the chimney between bends shall not exceed 20% of the total chimney length.
d) The maximum length of the horizontal flue must not exceed 150mm (6”).

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INSPECTION & CLEANING
Check that the chimney is in good condition, dry and free from cracks and obstructions. The
diameter of the chimney should not be less than 150mm and not more than 230mm. If any of
these requirements are not met, the chimney should be lined by a suitable method.
The chimney must be swept before connection to the fireplace. Where the chimney is believed
to have previously served an open fire installation, it is possible that the higher flue gas
temperature from the fireplace may loosen deposits that were previously firmly adhered, with
the consequent risk of flue blockage. It is therefore recommended that the chimney be swept a
second time within a month of regular use after installation.
Assuming that when the fireplace is first installed, the chimney is clean, and sound, then the
chimney flue should be inspected part way through the burning season to establish the
regularity of sweeping required. If you have any doubts about the suitability of your chimney,
consult your local dealer/stockiest.
AIR FOR COMBUSTION
Any room or space containing a fireplace should have a permanent air vent opening of at least
the sizes shown in the table below. For fireplaces designed to burn a range of different solid
fuels, the air supply should be designed to accommodate burning the fuel that produces the
highest heating output.
FIREPLACE%AIR%SUPPLIES%
""
Permanently%open%vents%as%below:%
""
""
""
If"design"air"permeability>5.0m3/(h.m2)"then"
Stove"with"no"flue"draught"
550mm2/kW"of"appliance"rated"output"above"5kW"
stabilizer"
""
""
If"design"air"permeability<5.0m3/(h.m2)"then"
""
550mm2/kW"for"balance"of"appliance"rated"output"
There must always be a permanent means of providing air for combustion into the room in
which the fire is installed. A permanent vent with a total free area of at least 550mm2 for every
kW rated above 5kW should be connected directly to the outside air or an adjacent room which
itself has a permanent vent of the same size direct to the outside air. The fitting of an
extractor fan to either of these rooms is not permitted.
CONNECTION TO THE CHIMNEY
This MUST be carried out by an accredited/competent person and/or approved by your local
authority before using the fireplace.
Any existing flue must be in good condition with suitable access for collection and removal of
debris.
It is also important that suitable flue pipe complying with manufacturer recommendations is
used to connect the fireplace to the chimney flue and that suitable access is provided into the

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flue for regular inspection and sweeping of the flue ways.
Chimneys should be as straight as possible. Horizontal runs should be avoided except
where the rear outlet of the appliance is used, in which case, the horizontal section
should not exceed 150mm (6 inches) in length.
Refer to the typical installation diagrams, Fig 7-9. Flue connections must be well sealed.
A non-combustible register plate minimum 1.5mm thick
should be fitted to all installations between the flue and
the building structure.

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Fig 8: Horizontal register plate with top flue connection
Fig 9: Horizontal register plate with optional vertical rear flue connection
There are several ways of connecting the fireplace to the flue as shown in Figures 8 & 9. If the
vertical rear flue is used, the chimney may be swept through the appliance. If it is not possible to
pass the sweeps brush through the fireplace, a soot door will be necessary. This may be either
in the actual brickwork of the chimney or fitted in the register plate. Various suitable positions of
soot doors are shown in Figures 8 & 9.
CLEANING THE FLUE
Access for cleaning the flue should be incorporated in the system other than through the
appliance (e.g. a soot door or access through a register plate).
Purpose-made soot doors and inspection lengths are available from your local fireplace
specialist or installer. Ensure that the whole length of the flue can be reached from the soot
door.

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FUME EMISSIONS
To avoid chimney problems, your fire should not be burnt slowly for longer than 12 hours
without a period of fast burning. Properly installed and operated, this fireplace will not emit
fumes. Occasional fumes from de-ashing and refueling may occur. Persistent fume emission
must not be tolerated. If fume emission persists, the following immediate action should be
taken:
1. Open doors and windows to ventilate room.
2. Let the fire out, or eject and safely dispose of fuel from the fireplace.
3. Check for flue chimney blockage and clean if required.
4. Do not attempt to re-light the fire until the cause has been identified and corrected.
If necessary, seek professional advice.
Important! Never fit an extractor fan in the same room as this fireplace.
USING YOUR FIREPLACE
THE CONTROLS
The amount of heat emitted by the fireplace is regulated using the following air controls:
• The primary air supply is controlled using the air regulator built into the front ash door (all
models) and by the regulator in the feed door.
• A further air supply is controlled by turning the butterfly damper mounted at the top of the
fireplace to provide an up draught to the chimney
Basic Fireplace Controls
Secondary!Air!Supply!
Primary!Air!Supply!
Asher!/!Riggling!Plate!

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WARNING: THE TEMPERATURE REACHED BY THESE ITEMS DURING
OPERATION MAY CAUSE AN INJURY TO AN END-USER. AS THESE ARE
INTENDED TO BE ADJUSTED DURING OPERATION, IT IS RECOMMENDED THAT
PROTECTIVE GLOVES ARE WORN WHEN HANDING THESE PARTS.
TYPES OF FUEL
Fuel should be dry and timber should be well seasoned so as to have moisture content below
20%. The use of damp wood will result in more soot and tar deposits being left in the chimney,
flu and fireplace, and will not release heat if thermal energy is being used to drive out moisture
from the fuel.
Other fuels can be used in conjunction with wood, provided the base of the fire remains as
wood or compressed block fuels. Do not use the fireplace to incinerate other materials including
household waste.
Avoid using ‘green’ unseasoned wood, treated wood such as telegraph poles, or plywood /
chipboard containing glues and resins which pollute the environment and cause the fire to burn
too quickly. Such materials can produce excessive tar or creosote which can be damaging and
in extreme cases cause a fire inside the chimney. Looking at the end of the log can assess the
dryness of wood. Radial cracks, deep enough to be considered as splits should be present in
dry, seasoned logs. This level of dryness may take up to two years to achieve.
The maximum length of fuel suitable for this fireplace is approx. 25cm so as to lay flat over the
embers, and logs of greater than 6 cm diameter should be split.
INITIAL SEASONING
Following installation, and before regular use, the fireplace must be seasoned to prevent
cracking of the metal casting. This procedure should also be followed if the fireplace has not
been used for prolonged periods (during the summer months for example), and is carried out as
follows:
1. Light a small fire in the middle of the fireplace, well away from the sides.
2. Allow the fireplace to warm up slowly and evenly with the air controls almost closed, avoiding
intense flames.
3. Keep the fire burning for three hours or so, gradually increasing the size of the fire using
larger logs, which will burn naturally but slowly, keeping the fireplace on a low setting.
4. After a couple of days burning at this level, increase the brightness & intensity of the fire
gradually over the next 10 days.
Full strength fires should not be used until completion of approx. 20 days of mild use. Only from
this time will the fireplace have been properly seasoned. It should be remembered that this
procedure should be carried out at the beginning of each season of use in order to remove the
moisture retained by the metal during the period of non-use. When used for the first time the
fireplace may smell a little, due to gas being given off. The gas is not toxic but the room should
be thoroughly ventilated.
Let the fire burn with a high draught until no smells can be detected.

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Take care not to open the fireplace doors too vigorously in case of causing smoke spillage. If
smoke spillage occurs after the fire door has been opened this could be due to poor chimney
draft. SEE TROUBLESHOOTING.
FIRE-LIGHTING WITH WOOD
1. Open the air controls.
2. Lay firelighters or rolled up newspapers on the grate with a reasonable quantity of dry
kindling wood. Place 2 or 3 small logs on top.
3. Light the newspaper or firelighters using a long taper and close the door.
4. When the fire is burning strongly, add further logs up to 10 mm diameter.
5. When the fireplace is really hot, close the front air control as required. Ensure there are
lasting flames until the wood becomes charcoal.
REFUELLING
1. Always open the doors slowly to avoid a sudden rush of intake air and smoke escaping into
the room and add fuel.
2. Open the air controls and leave open for a few minutes to allow the gasses in the wood to
burn before closing the air controls.
• The rate of refueling and heat available are dependent upon individual requirements based
upon the user’s experience. When re-loading, it is normally necessary to burn the fireplace fast
initially, to drive off any gasses and moisture, before closing the air vents to control the burn
rate.
• Ensure the doors are kept closed to contain fumes except when lighting up, re-fuelling or
removing ash.
• It is not recommended to leave the fireplace alight at night or to continue using the fireplace in
mild weather, which gives poor combustion leading to a greater buildup of soot.
• If overnight burning is required, can best be achieved by first driving off any gasses or
moisture as usual, following a full charge of fuel and then closing the air vents fully. Experience
will indicate the optimum setting.
However, by reducing the burn rate to such a level that the fire is still burning the following day,
the burning process creates heavy, tarry chemicals which will become deposited on the inside
of the flue or chimney. This is an inefficient process, which greatly increases the risk of a
chimney fire and makes it necessary to sweep the chimney more often.
ASH REMOVAL
Keep the fireplace free from a heavy buildup of ash. The frequency of this is dependent upon
the type and quality of fuel being used. Ash should be removed before it builds up to the
underside of the grate, at which point, the grate would be burning hot on both sides, shortening

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its life expectancy.
When disposing of ashes, ensure they have cooled and always place in a metal container. Be
sure to remove the ash when the fire is at its lowest point, such as first thing in the morning.
ACCESSORIES
Refer to the Megamaster website www.megamaster.co.za for a full range of flue kits, flue pipes
and other accessories for use with this classic cast iron fireplace.
If disposing of this product or any damaged components, do not dispose of with general waste.
Metal products should be taken to your local civic amenity site for recycling of metal products.

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18!
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Fire difficult to
Wood green, too damp
Use recommended fuel.
start.
or poor quality.
Fire goes out
Logs are too large.
When lighting, use small, dry kindling.
To maintain the fire use split logs.
Air starvation.
Open upper and lower air controls.
Insufficient draught.
Check that flue is not obstructed,
sweep flue if necessary.
Fire burns too
Too much draught.
Ensure that the lower air control is
quickly.
closed. Partially close the top air
control.
Excessive draw.
Install a draught stabilizer. Consult
your
dealer.
Poor quality wood
Do not continuously burn small wood,
sticks, carpentry offcuts, plywood etc.
Fireplace
smokes
Flue duct is cold.
Burn paper and kindling wood to
when lighting
increase heat.
up.
Room is at negative air
In houses equipped with mechanical
pressure to the outside.
ventilation, open a window until the
fire is well established.
Low heat
Incorrect fuels.
Use recommended fuels.
output.
Smokes while
Draught is insufficient
Consult a chimney specialist. Check
burning.
that flue is not obstructed. Sweep if
necessary
Downdraught present
Install an anti-downdraught cowl.
Consult your dealer.
Room is at negative
In houses equipped with mechanical
pressure to outside.
ventilation, an outside air intake must
be installed in the chimney
Smoke spillage
Chimney not tall
enough
Increase height of chimney.
when opening
to be clear of roofline.
door.
Poor sealing of flue-
pipe
Re-connect flue or replace jointing
joints.
material.
Flue is partially blocked
Arrange to have chimney swept.
with soot.
House too tightly
sealed.
Ensure a fresh air supply is reaching
the
fireplace.

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19!
MAINTENANCE
CLEANING
The inside of the fireplace may require regular cleaning, especially during periods of peak use,
the frequency of this being indicated by experience. It is advisable to wear a dust mask,
protective gloves and safety glasses when cleaning.
WARNING! MAKE SURE THWE FIRE IS COMPLETELY BUNRED OUT BEFORE
ATTEMPTING TO CLEAN THE FIREPLACE.
Use a stiff brush and industrial type vacuum cleaner to dislodge and remove as much material
as possible, starting at the top of the fireplace and working down to the bottom. Particular
attention should be given to the air inlet controls, which can become obstructed.
GENERAL MAINTENANCE
Take this opportunity to check for any damaged parts inside the fireplace. In the event of
damage or broken components, please contact Megamaster Customer Service on:
TEL: [phone]
Email: [email protected]
The fireplace and flue way should be inspected and maintained when in a cold condition. NO
unauthorized modification of this product should be carried out. This fireplace requires regular
maintenance by a competent person.
FIREPLACE BODY
The fireplace is finished with a heat-resistant paint, which can be cleaned with a soft brush. Wait
until the fireplace has cooled down before doing this. This finish can be renovated with heat
resistant fireplace paint, although the paint may not be an exact match and it may be necessary
to repaint the complete fireplace.
If the fireplace is purely ornamental, painting will provide a durable, attractive finish. If the
fireplace is used for heating, a high temperature heat resistant paint (available from your
hardware or paint dealer) must be used, in either aerosol or brush applied form. Should rust
become apparent, clean thoroughly with a wire brush and apply a suitable anti-rust treatment.
During prolonged periods out of use, the air inlets should be left open and the door left slightly
ajar in order to circulate fresh air and discourage condensation from forming which could
encourage corrosion.
Surface rust may occur on the outside of the fireplace, coastal or humid regions can cause this
to happen faster than arid or dry regions. Proper cleaning and retreating may need to be done
seasonally.
Heavy rains and strong winds may cause rain water to enter via the flue pipe and flood the
internal cavity of the fireplace. Check the inside of fireplace for rainwater after storms or heavy

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20!
rains and clean where necessary to prevent rust. Consult your local installer for examination of
the flue pipe installation should the problem be persistent after every rain.
CHIMNEYS AND FLUE-WAYS
It is important that the chimney, flue-ways and any connecting flue pipe are swept regularly.
This means at least once a year for smokeless fuels and at least twice a year for wood and
other fuels. Only wire-centered sweep’s brushes fitted with a guide wheel should be used. If it is
not possible to sweep all parts of the chimney through the fireplace, ensure there is adequate
access to cleaning doors.
NOTES
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