Mercedes-Benz 2003 C-Class Wagon User manual

C240
C 240 4MATIC
C320
C 320 4MATIC
S203 MY03_A.book Page 1 Tuesday, January 28, 2003 2:22 PM

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Further, it exemplifies your desire to
own an automobile that will be as easy as
possible to operate and provide years of
service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:
앫Please read this manual carefully be-
fore putting it aside. Then return it to
your vehicle where it will be handy for
your reference.
앫Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.
앫Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company
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9
Product information
Introduction
Product information
Please observe the following in your own
best interest:
We recommend using Mercedes-Benz orig-
inal parts as well as conversion parts and
accessories explicitly approved by us for
your vehicle model.
We have tested these parts to determine
their reliability, safety and their special
suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or authori-
zation by governmental or other agencies
should exist. Use of such parts and acces-
sories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.
Mercedes-Benz original parts as well as
conversion parts and accessories ap-
proved by us are available at your autho-
rized Mercedes-Benz Center where you will
receive comprehensive information, also
on permissible technical modifications,
and where proper installation will be per-
formed.
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10
Introduction
Operator’s Manual
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
앫New Car Limited Warranty,
앫Emission System Warranty,
앫Emission Performance Warranty,
앫California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only),
앫State Warranty Enforcement Laws
(Lemon Laws).
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11
Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18000 miles (approx. 29000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair at-
tempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.
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12
Introduction
Operator’s Manual
Maintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
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13
Introduction
Operator’s Manual
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
앫Service facilities or replacement parts
may not be readily available
앫unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
앫gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5
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14
Introduction
Where to find it
Where to find it
This Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:
At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.
Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.
Safety and Security
Here you will find descriptions of the safety
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.
Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.
Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.
Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
앫this Operator’s Manual
앫the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.
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15
Introduction
Symbols
Symbols
The following symbols are found in this
Operator’s Manual:
* Optional equipment is identified
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehi-
cle.
왘This symbol points to instructions for
you to follow.
왘A number of these symbols appearing
in succession indicates a multiple-step
procedure.
컄Page This symbol tells you where to
look for further information on a
topic.
컄컄 This continuation symbol marks
an interrupted procedure which
will be continued on the next
page.
-> In the glossary of technical
terms, this symbol is used to
cross-reference term defini-
tions.
Display Words appearing in the multi-
function display are printed in
the type shown here.
Warning! G
Warning notices draw your attention to haz-
ards that may endanger your health or life,
or the health or life of others.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information you
may find useful.
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16
Introduction
Operating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
앫the safety precautions in this manual
앫the “Technical data” section in this
manual
앫traffic rules and regulations
앫motor vehicle laws and safety stan-
dards
Warning! G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modification made may
produce an undesired effect on other sys-
tems.
Electronic system malfunctions could seri-
ously impair the operating safety of your ve-
hicle.
Ensure that any repairs or modifications to
electronic components are carried out by an
authorized Mercedes-Benz Center.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
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17
Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5
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18
Introduction
Reporting safety defects
Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.
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19
At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel
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20
At a glance
Cockpit
Cockpit
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21
At a glance
Cockpit
Item Page
1Combination switch
앫Turn signals 47
앫Windshield wipers 48
앫High beam 47
2Cruise control lever 190
3Instrument cluster 22,
104
4Multifunction steering
wheel
24,
108
5Lever for voice control
system*, see separate
operating instructions
6Overhead control panel 27
7Opening glove box 203
8Glove box 203
Item Page
9Center console 25
10 Starter switch 31, 44
11 Horn
12 Steering wheel adjustment
handle (manual)
37
13 Steering wheel adjustment
stalk (electrical)*
37
14 Hood lock release 234
15 Parking brake pedal 46
16 Door control panel 28
17 Parking brake release 51
18 Exterior lamp switch 47, 98
19 Exterior rear view mirror
adjustment
38, 97
20 Headlamp washer switch 143
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22
At a glance
Instrument cluster
Instrument cluster
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23
At a glance
Instrument cluster
Item Page
1Left turn signal indicator
lamp
2Speedometer
3Right turn signal indicator
lamp
4Fuel gauge with:
Fuel reserve warning lamp 258
5<Seat belt nonusage
warning lamp
258
1Supplemental re-
straint system indi-
cator lamp
56,
256
6Multifunction display
with:
Trip odometer 105
Main odometer
Item Page
Selector lever position 44,
138
Program mode 139
Outside temperature
display
106
Digital clock 118
7?Engine malfunction
indicator lamp
258
vElectronic Stability
Program (ESP)
warning lamp
75,
254
AHigh beam head-
lamp indicator
47,
101
EIndicator lamp with-
out function1
1The indicator lamp illuminates briefly when you
turn the key in the starter switch to position 2.
DTR Indicator lamp with-
out function1
Item Page
8-Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
73,
255
;Brake warning
lamp, except Cana-
da
46,
257
3Brake warning
lamp, Canada only
9Tachometer
10 Reset knob:
앫Resetting trip odome-
ter
105
앫Resetting individual
settings
116
앫Instrument cluster illu-
mination
104
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24
At a glance
Multifunction steering wheel
Multifunction steering wheel
Item Page
1Multifunction display in
speedometer
107
Operating control sys-
tem
108
2Selecting the submenu or
setting the volume
çdown/to decrease
æup/to increase
3Telephone*: Press button
íto take a call
ìto end a call
Item Page
4Menu systems: Press but-
ton
èfor next system
ÿfor previous system
5Moving within a menu:
Press button
jfor next display
kfor previous display
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25
At a glance
Center console
Center console
Upper part Item Page
1Seat heater*, driver’s side 94
2Rear window
wiper/washer
49
3ESP control switch 77
4Hazard warning flasher
switch – switching on/off
101
5Central locking switch 89
6Anti-theft alarm system in-
dicator lamp
79
Tow-away alarm switch 80
Item Page
7Seat heater*, passenger
side
94
8Indicator lamp 767
9Audio system,
or
161
COMAND* (see separate
operating instructions)
10 Climate control 144
Automatic climate control* 152
Rear window defroster 149,
158
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26
At a glance
Center console
Lower Part Item Page
1Ashtray 207
2Selector lever for automat-
ic transmission*
138
Gearshift lever for manual
transmission
134
3Storage compartment 205
Cup holder 204
Cigarette lighter 208
4Armrest 206
5Program mode selector for
automatic transmission
139
S203 MY03_A.book Page 26 Tuesday, January 28, 2003 2:22 PM