Mercedes-Benz C-Class Coupe 2019 User manual

Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp
Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Startwiththe quickguide,
discoveryour vehicle's highlights
or broaden your knowledgewith
useful tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and warranties in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É20558491193ËÍ
2055849119
Apple®iOS AndroidTM
Order no. P205 1455 13 Part no. 205 5849119
EditionC2019
C-ClassCoupe
Operator's Manual
Mercedes-Benz
Mercedes-Benz C-Class Coupe

Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Documentation team
©Daimler AG:not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
Front passenger airbag warning
Example
&WARNING Risk of injury or fatalinjuries
if thefront-passengerairbag is enabled
If thefront-passengerfront airbag is enabled,
achild on thefront-passengerseat maybe
struck by thefront-passengerairbag during
an accident.
NEVER use arearward-facing child restraint
system on aseat withanENABLED FRONT
AIRBAG,DEATH or SERIOUS INJURYtothe
CHILD can occur.
Observe thechapter"Childreninthe vehicle".
As at 17.04.2018

Welcome to theworld of Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan, follow the instructions and
warning notices in this Operator's Manual. Disre‐
garding them may lead to damage to thevehicle
or personal injury.
Vehicle damage resulting from the disregard of
the instructions is not coveredby the Mercedes-
Benz Limited Warranty.
The equipment or model designation of your
vehicle may vary according to:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following are integral parts of thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055849119
2055849119

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Warning and indicator lamps ........................ 10
Overhead control panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18
Digital Operator's Manual ......................... 20
Calling up the Digital Operator's Manual ...... 20
General notes............................................. 21
Protecting the environment .......................... 21
Genuine Mercedes-Benz parts ...................... 21
Operator's Manual ........................................22
Service and vehicle operation ......................23
Operating safety ...........................................24
Declaration of conformity for wireless
vehicle components .....................................25
Diagnostics connection ................................ 25
Qualified specialist workshop ....................... 26
Correct use of thevehicle ............................26
Problems with your vehicle ........................... 27
Reporting safety defects ...............................27
Limited Warranty .......................................... 27
QR code forrescue card ...............................28
Data storage .................................................28
Copyright ...................................................... 31
Occupant safety......................................... 33
Restraint system ...........................................33
Seat belts ..................................................... 35
Airbags ......................................................... 40
PRE-SAFE®system ....................................... 48
Safely transporting children in thevehi‐
cle ................................................................49
Notes on pets in thevehicle .......................... 61
Opening and closing .................................. 62
SmartKey ...................................................... 62
Doors ............................................................ 67
Trunk ............................................................ 70
Side windows ................................................ 76
Sliding sunroof ............................................. 80
Anti-theft protection .....................................85
Seats and stowing ...................................... 87
Notes on the correct driver's seat posi‐
tion ............................................................... 87
Seats ............................................................ 88
Steering wheel ..............................................95
Easy entry and exit feature ...........................97
Operating the memory function .................... 98
Stowage areas .............................................. 99
Cup holder .................................................. 108
Ashtray and cigarette lighter .......................109
Sockets ....................................................... 110
Wireless charging of the mobile phone
and connection with theexterior antenna ... 111
Installing/removing thefloor mats .............. 113
Light and visibility .................................... 114
Exterior lighting ........................................... 114
Interior lighting ............................................ 119
Windshield wiper and windshield washer
system ........................................................ 120
Mirrors ........................................................ 122
Operating the sun visors ............................. 125
2Contents

Climate control ......................................... 126
Overview of climate control systems ..........126
Operating the climate control system ......... 126
Driving and parking .................................. 131
Driving ........................................................ 131
DYNAMIC SELECT switch ............................140
Automatic transmission .............................. 141
Function of the 4MATIC .............................. 146
Refueling .................................................... 146
Parking .......................................................148
Driving and driving safety systems .............. 157
Vehicle towing instructions .........................212
Instrument Display and on-board
computer................................................... 213
Instrument Display overview .......................213
Overview of the buttons on thesteering
wheel ..........................................................214
Operating the on-board computer ............... 215
Setting the design ....................................... 216
Setting the additional value range ............... 216
Overview of displays on the multifunc‐
tion display .................................................217
Adjusting the instrument lighting ................218
Menus and submenus ................................. 218
Head-up Display ......................................... 224
Voice Control System .............................. 226
Notes on operating safety .......................... 226
Operation ................................................... 226
Using theVoice Control System effec‐
tively ........................................................... 228
Essential voice commands .........................228
Multimedia system .................................. 241
Overview and operation .............................. 241
System settings .......................................... 250
Fit & Healthy ............................................... 261
Navigation .................................................. 263
Telephone ...................................................289
Online and Internet functions ......................311
Media ..........................................................316
Radio .......................................................... 329
Sound .........................................................336
Maintenance and care ............................. 338
ASSYST PLUS service interval display ........ 338
Engine compartment .................................. 339
Cleaning and care .......................................346
Breakdown assistance ............................ 355
Emergency ..................................................355
Flat tire ....................................................... 357
Battery (vehicle) ......................................... 363
Towstarting or towing away ....................... 368
Electrical fuses ........................................... 373
Wheels and tires ...................................... 377
Notes on noise or unusual handling char‐
acteristics ...................................................377
Notes on regularly inspecting wheels and
tires ............................................................ 377
Notes on snow chains .................................378
Tire pressure .............................................. 379
Loading thevehicle .................................... 386
Tire labeling ................................................ 390
Definition of termsfor tires and loading ..... 396
Changing a wheel ....................................... 398
Contents 3

Technical data .......................................... 408
Notes on technical data .............................. 408
Vehicle electronics .....................................408
Vehicle identification plate, VIN and
engine number overview .............................410
Operating fluids .......................................... 412
Vehicle data ................................................ 418
Display messages and warning/indi‐
cator lamps .............................................. 420
Display messages .......................................420
Warning and indicator lamps ...................... 466
Index ......................................................... 480
4Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%Useful instructions or further information
that could be helpful to you.
XInstruction
(Qpage) Further information on a topic
Display Information on the multifunction dis‐
play/media display
+Highest menu level, which is to be
selected in the multimedia system
*Corresponding submenus, which are
to be selected in the multimedia sys‐
tem
*Marks a cause
Symbols 5

Left-hand-drive vehicles
6At aglance – Cockpit

1Steering wheel paddle shifters →143
2Combination switch →115
3DIRECT SELECT lever →141
4Multimedia system display →241
5Glove box →101
6Start/stop button →132
7Climate control systems →126
8Control elements forthe multimedia system →241
9Hazard warning lights →116
APASSENGER AIRBAG indicator lamps →45
BStowage compartment →101
CControl panel forthe multimedia system →242
DControl knob forvolume and switches the
sound on/off
→241
ESwitches the multimedia system on/off →241
FExtends/retracts the seat belt extender →38
GECO start/stop function →139
HActive Parking Assist →198
ISets thevehicle level →185
JDYNAMIC SELECT switch →140
KControl panel forthe multimedia system
(steering wheel)
→214
LAdjusts thesteering wheel →96
MControl panel forthe on-board computer →214
Operates cruise control →169
Operates Active Distance Assist DISTRONIC →172
NDiagnostics connection →25
OOpens the hood →339
PElectric parking brake →154
QLight switch →114
RControl panel for:
Active Steering Assist →178
Active Lane Keeping Assist →211
At aglance – Cockpit 7

Parking Assist PARKTRONIC →189 Head-up Display →225
8At aglance – Cockpit

Instrument Display (standard)
10 At aglance – Warning and indicator lamps

1Speedometer →213
2LDistance warning →473
3ÐPower-assistedsteering malfunction →478
4#! Indicators →115
5Multifunction display →217
6Tachometer →213
7;Check Engine →474
8%This indicator lamp has no function
9Electric parking brake applied (red) →467
FUSA only
!Canada only
ABrakes (red) →467
$USA only
JCanada only
B?Coolant too hot/cold →474
CCoolant temperature gauge →213
D!Electric parking brake (yellow) →467
E!ABS malfunction →467
F6Restraint system →34
GüSeat belt not fastened →473
HKHigh beam →115
ILLow beam →114
J8Fuel reserve with fuel filler flap location
indicator
→474
KFuel level display
LTParking lights →114
MRRear fog light →115
NhTire pressure monitoring system →477
OåESP®OFF →467
P÷ESP®→467
At aglance – Warning and indicator lamps 11

Instrument Display in theWidescreen Cockpit
12 At aglance – Warning and indicator lamps

1Speedometer →213
2#! Indicators →115
3Multifunction display →217
4RRear fog light →115
5KHigh beam →115
LLow beam →114
TParking lights →114
6Tachometer →213
7?Coolant too hot/cold →474
8Coolant temperature gauge →213
9LDistance warning →473
AüSeat belt not fastened →473
BhTire pressure monitoring system →477
CÐPower-assistedsteering malfunction →478
D!Electric parking brake (yellow) →467
EElectric parking brake applied (red) →467
FUSA only
!Canada only
F6Restraint system →34
GBrakes (red) →467
$USA only
JCanada only
H8Fuel reserve with fuel filler flap location
indicator
→474
IFuel level display
JàSuspension malfunction →473
K#Electrical malfunction →474
L;Check Engine →474
M%This indicator lamp has no function
N!ABS malfunction →467
OåESP®OFF →467
÷ESP®→467
At aglance – Warning and indicator lamps 13

14 At aglance – Overhead control panel

1Sun visors →125
2pSwitches the left-hand reading lamp
on/off
→119
3|Switches the interior lighting control
on/off
→119
4SOS emergency call system (Mercedes-Benz
emergency call system)
→306
5cSwitches the front interior lighting
on/off
→119
6uSwitches therear interior lighting
on/off
→119
7pSwitches theright-hand reading lamp
on/off
→119
8Service call button (Mercedes me connect) →306
9Eyeglasses compartment →101
A3Opens/closes the panoramic sliding
sunroof
→80
Opens/closes theroller sunblinds →80
BInside rearview mirror →123
At aglance – Overhead control panel 15

16 At aglance – Door control panel and seat adjustment

1Operates the memory function →98
2Adjusts the seats electrically →90
3Switches the seat heater on/off →94
4Switches the seat ventilation on/off →95
5Operates the outside mirrors →122
6Opens/closes the trunk lid →70
7WOpens/closes theright side window →76
8WOpens/closes the left side window →76
9Opens the door →67
A&%Locks/unlocks thevehicle →67
BSets the seat fore-and-aft adjustment →88
CAdjusts the 4-way lumbar support →90
DSeat adjustment using the multimedia system →92
EAdjusts the head restraints →91
FAdjusts the seat height →88
GAdjusts the seat backrest inclination →88
At aglance – Door control panel and seat adjustment 17

18 At aglance – Emergencies and breakdowns