Mercedes-Benz E CLASS 2020 User manual

Digital – in thevehicleVehicle document walletDigital – on the InternetDigital – as an App
Familiarize yourself with the con‐
tents of the Operator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Start with thequick guide,
discoveryour vehicle's highlights
or broaden your knowledge with
useful tips.
Here you can find comprehen‐
sive information about operating
your vehicle and about services
and warranties in printed form.
You can find the Operator's Man‐
ual on the Mercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2385847206|ËÍ
2385847206
Apple®iOS AndroidTM
Order no. P238 0618 13 Part no. 238 584 72 06
Edition B2020
E-Class Coupe
Operator's Manual
Mercedes-Benz
Mercedes-Benz E-Class Coupe

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Documentation team
©Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstrasse 137
70327 Stuttgart
Germany
Front passenger airbag warning
Example
&WARNING Risk of injury or fatal injuries
if the front-passenger airbag is enabled
If the front-passenger front airbag is enabled,
achild on the front-passenger seat may be
struck by the front-passenger airbag during
an accident.
NEVER use a rearward-facing child restraint
system on a seat with an ENABLED FRONT
AIRBAG, DEATH or SERIOUS INJURY to the
CHILD can occur.
Observe thechapter "Children in thevehicle".
As at 03.05.19

Thank youfor purchasing a Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan of thevehicle, follow the
instructions and warning notices in this Opera‐
tor's Manual. Disregarding them may lead to
damage to thevehicle or injury to people.
Damage to thevehicle resulting from the disre‐
gard of the instructions is not coveredby the
Mercedes-Benz Limited Warranty.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2385847206
2385847206

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Indicator and warning lamps (standard) ........ 10
Indicator and warning lamps (Wide‐
screen Cockpit) ............................................ 12
Overhead control panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18
Digital Operator's Manual ......................... 20
Calling up the Digital Operator's Manual ...... 20
General notes............................................. 21
Protection of the environment ......................21
Mercedes-Benz Genuine Parts ......................21
Operator's Manual ........................................22
Service and vehicle operation ......................23
Operating safety ...........................................24
Declaration of conformity for wireless
vehicle components .....................................26
Diagnostics connection ................................ 26
Qualified specialist workshop ....................... 27
Correct use of thevehicle ............................. 27
Problems with your vehicle ........................... 28
Reporting safety defects ...............................28
Limited Warranty .......................................... 28
QR code forrescue card ...............................29
Data storage .................................................29
Copyright ...................................................... 32
Occupant safety......................................... 34
Restraint system ...........................................34
Seat belts ..................................................... 36
Airbags ......................................................... 42
PRE-SAFE®system ....................................... 49
Safely transporting children in thevehi‐
cle ................................................................. 51
Notes on pets in thevehicle .........................64
Opening and closing .................................. 65
SmartKey ...................................................... 65
Doors ............................................................ 70
Trunk .............................................................74
Side windows ............................................... 79
Sliding sunroof ............................................. 83
Roller sun blinds ...........................................88
Anti-theft protection .....................................89
Seats and stowing ..................................... 92
Notes on the correct driver's seat posi‐
tion ............................................................... 92
Seats ............................................................ 93
Steering wheel ............................................ 102
Easy entry and exit feature .........................104
Operating the memory function .................. 105
Stowage areas ............................................ 106
Cup holder .................................................. 115
Ashtray and cigarette lighter .......................116
Sockets ....................................................... 117
Wireless charging of the mobile phone
and connection with theexterior antenna ... 118
Installing and removing thefloor mats ........ 119
Light and visibility .................................... 121
Exterior lighting ........................................... 121
Interior lighting ........................................... 126
Windshield wiper and windshield washer
system ........................................................ 127
Mirrors ........................................................ 131
2Contents

Operating the sun visors ............................. 134
Area permeable to radio waves on the
windshield .................................................. 134
Infrared-reflective windshield function ........ 135
Climate control ........................................ 136
Overview of climate control systems ..........136
Operating the climate control system ......... 137
Driving and parking ................................. 143
Driving ........................................................ 143
DYNAMIC SELECT switch ........................... 155
Automatic transmission .............................. 156
Function of 4MATIC .................................... 160
Refueling ..................................................... 161
Parking .......................................................163
Driving and driving safety systems .............. 172
Vehicle towing instructions .........................229
Instrument Display and on-board
computer .................................................. 230
Instrument Display overview ...................... 230
Overview of the buttons on thesteering
wheel ..........................................................231
Operating the on-board computer .............. 232
Setting the design ...................................... 233
Setting the area for additional values .........233
Overview of displays on the multifunc‐
tion display .................................................234
Adjusting the instrument lighting ............... 235
Menus and submenus ................................ 235
Head-up Display ......................................... 242
Voice Control System .............................. 244
Notes on operating safety ...........................244
Operation ................................................... 245
Using theVoice Control System effec‐
tively ........................................................... 246
Essential voice commands .......................... 247
Multimedia system .................................. 259
Overview and operation .............................. 259
System settings .......................................... 268
Fit & Healthy ............................................... 280
Navigation .................................................. 282
Telephone ...................................................307
Online and Internet functions ..................... 330
Media ......................................................... 335
Radio .......................................................... 348
Sound .........................................................356
Maintenance and care ............................. 359
ASSYST PLUS service interval display ........ 359
Engine compartment .................................. 360
Cleaning and care .......................................367
Breakdown assistance ............................. 376
Emergency ..................................................376
Flat tire ....................................................... 376
Battery (vehicle) ......................................... 382
Towstarting or towing away ....................... 388
Electrical fuses ........................................... 393
Wheels and tires ...................................... 397
Notes on noise or unusual handling char‐
acteristics ...................................................397
Notes on regularly inspecting wheels and
tires ............................................................ 397
Notes on snow chains ................................ 398
Contents 3

Tire pressure .............................................. 399
Loading thevehicle .................................... 406
Tire labeling .................................................411
Definition of termsfor tires and loading ......416
Changing a wheel ........................................ 419
Emergency spare wheel .............................. 428
Technical data .......................................... 430
Notes on technical data .............................. 430
Vehicle electronics .....................................430
Vehicle identification plate, VIN and
engine number overview ............................ 432
Operating fluids .......................................... 434
Vehicle data ................................................ 440
Display messages and warning/indi‐
cator lamps .............................................. 443
Display messages ....................................... 443
Warning and indicator lamps ...................... 493
Index ......................................................... 509
4Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%Useful instructions or further information
that could be helpful to you.
XInstruction
(Qpage) Further information on a topic
Display Information on the multifunction dis‐
play/media display
+Highest menu level, which is to be
selected in the multimedia system
*Corresponding submenus, which are
to be selected in the multimedia sys‐
tem
*Marks a cause
Symbols 5

Left-hand drive vehicles
6At aglance – Cockpit

1Steering wheel gearshift paddles →158
2Combination switch →122
3Instrument Display →230
4DIRECT SELECT lever →156
5Media display →259
6Start/stop button →144
7Calls up the main functions →263
8Climate control systems →137
9Glove box →108
AHazard warning lights →123
BStowage compartment →108
CTouchpad →260
DControl knob forvolume and switching sound
on/off
→259
ESwitches the multimedia system on/off →259
FRear-window roller sunblind →88
GExtends/retracts the seat belt extender →39
HECO start/stop function →152
IActive Parking Assist →216
JSets thevehicle level →202
KDYNAMIC SELECT switch →155
LPASSENGER AIR BAG indicator lamp →47
MControl panel for multimedia system →231
NAdjusts thesteering wheel mechanically →102
OAdjusts thesteering wheel electrically →103
Switches thesteering wheel heater on/off →103
POperating group:
On-board computer →231
Cruise control →183
Active Distance Assist DISTRONIC →188
QDiagnostics connection →26
ROpens the hood →361
SElectric parking brake →169
TLight switch →121
At aglance – Cockpit 7

UControl panel for:
Active Steering Assist →194
Active Lane Keeping Assist →228
Parking Assist PARKTRONIC →207
Head-up Display →243
8At aglance – Cockpit

Instrument Display (standard)
10 At aglance – Indicator and warning lamps (standard)

1Speedometer →230
2÷ESP®→504
3#! Turn signal lights →122
4ÐElectric powersteering malfunction →497
5Multifunction display →234
6!ABS malfunction →504
7;Check Engine →497
8Tachometer →230
9%This indicator lamp has no function
AElectric parking brake applied (red) →501
FUSA only
!Canada only
BBrakes (red) →501
$USA only
JCanada only
C#Electrical malfunction →497
DLDistance warning →503
EÿCoolant too hot/cold →497
FCoolant temperature display →230
G!Electric parking brake (yellow) →501
H6Restraint system →495
IüSeat belt not fastened →495
JTParking lamps →121
KFuel level indicator
8Fuel reserve with fuel filler cap location
indicator
→497
LKHigh beam →122
MLLow beam →121
NRRear fog light →122
OäSuspension malfunction →503
PhTire pressure monitor →507
QåESP®OFF →504
At aglance – Indicator and warning lamps (standard) 11

Widescreen Cockpit Instrument Display
12 At aglance – Indicator and warning lamps (Widescreen Cockpit)

1Speedometer →230
2äSuspension malfunction →503
3#! Turn signal lights →122
4Multifunction display →234
5Tachometer →230
6åESP®OFF →504
÷ESP®→504
7KHigh beam →122
LLow beam →121
TParking lamps →121
8?Coolant too hot/cold →497
9Coolant temperature display →230
AÐElectric powersteering malfunction →497
BLDistance warning →503
C#Electrical malfunction →497
DBrakes (red) →501
$USA only
JCanada only
EüSeat belt not fastened →495
FFuel level indicator
G8Fuel reserve with fuel filler cap location
indicator
→497
HRRear fog light →122
I6Restraint system →495
J;Check Engine →497
KElectric parking brake applied (red) →501
FUSA only
!Canada only
LhTire pressure monitor →507
M!ABS malfunction →504
N!Electric parking brake (yellow) →501
At aglance – Indicator and warning lamps (Widescreen Cockpit) 13

14 At aglance – Overhead control panel

1Sun visors →134
2pSwitches the left-hand reading lamp
on/off
→126
3SSwitches automatic interior lighting con‐
trol on/off
→126
4GSOS button →324
5cSwitches the front interior lighting
on/off
→126
6;me button →324
7uSwitches therear interior lighting
on/off
→126
8pSwitches theright-hand reading lamp
on/off
→126
9Eyeglasses compartment →108
A3Opens/closes the panorama roof with
power tilt/sliding panel
→83
3Opens/closes theroller sunblind →83
BInside rearview mirror →132
At aglance – Overhead control panel 15

16 At aglance – Door control panel and seat adjustment

1Adjusts the seats electrically →96
2Switches the seat heating on/off →99
3Switches the seat ventilation on/off →101
4Switches AIRSCARF on/off →101
5&%Locks/unlocks thevehicle →70
6Opens/closes the trunk lid →74
7Operates the outside mirrors →131
8WOpens/closes theright side window →79
9WOpens/closes therear right side win‐
dow
→79
AChild safety lock fortherear side windows →63
BWOpens/closes therear left side window →79
CWOpens/closes the left side window →79
DOpens the door →70
ESets the memory function →105
FSets the seat fore-and-aft position →95
GAdjusts the seat cushion length →95
HAdjusts the 4-way lumbar support →96
IConfigures the seat settings →98
JAdjusts the head restraints →96
KAdjusts the seat cushion inclination →95
LAdjusts the seat height →95
MAdjusts the seat backrest inclination →95
At aglance – Door control panel and seat adjustment 17

18 At aglance – Emergencies and breakdowns