Mercedes-Benz E-Class Wagon 2017 User manual

Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp
Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Startwiththe quickguide,
discoveryour vehicle's highlights
or broaden your knowledgewith
useful tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and warranties in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2135843804iËÍ
2135843804
Apple®iOS AndroidTM
Order no. P213 046413
EditionD-2017
Part no. 213584 38 04
E-Class Wagon
Operator'sManual
Mercedes-Benz
Mercedes-Benz E-Class Wagon

Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG:Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
Symbols
In this Operator's Manual, youwill find thefol‐
lowing symbols:
&DANGER Dangerdue to notobserving
thewarning notices
Warning notices draw your attentiontohaz‐
ards that mayendanger your healthorlife, or
thehealthorlifeofothers.
#Please observe thewarning notices in
this manual.
+ENVIRONMENTAL NOTE Environmental
damage due to failuretoobserve envi‐
ronmental notes
Environmental notesinclude information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmentalnotes.
*NOTE Damage to property due to failure
to observe notesonmaterial damage
Notesonmaterial damageinformyou of
riskswhichmay lead to your vehicle being
damaged.
#Observe notesonmaterial damage.
%Useful instructions or further information
that couldbehelpful to you.
XInstruction
(Qpage)Further information on atopic
Display Information in themultifunction dis‐
play/multimedia display
+Highestmenu level, whichistobe
selected in themultimedia system
*Corresponding submenus, whichare
to be selected in themultimedia sys‐
tem
*Indicates acause
As at 19.04.16

Welcome to theworld of Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
vehicle life, follow the instructions and warning
notices in this Operator's Manual. Disregarding
them may lead to damage to thevehicle or per‐
sonal injury.
Vehicle damage resulting from the disregard of
the instructions is not coveredby the Mercedes-
Benz Limited Warranty.
The equipment or model designation of your
vehicle may vary according to:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following are integral parts of thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2135843804
2135843804

At aglance .................................................... 4
Cockpit ........................................................... 4
Warning and indicator lamps .......................... 6
Overhead control panel .................................. 8
Door control panel and seat adjustment .......10
Emergencies and breakdowns ...................... 12
DigitalOperator'sManual.........................14
Calling up the Digital Operator's Manual ...... 14
General notes............................................. 15
Protecting the environment .......................... 15
Mercedes-Benz GenuineParts ....................... 15
Operator's Manual ........................................16
Service and vehicle operation ....................... 17
Operating safety...........................................18
Declaration of conformity for wireless
vehicle components ...................................... 19
Diagnostics connection ................................ 20
Qualified specialist workshop ....................... 21
Correct use of thevehicle ............................. 21
Problems with your vehicle ........................... 21
Reporting safetydefects ...............................21
Limited Warranty .......................................... 22
QR code forrescue card ...............................22
Vehicle data storage .....................................22
Copyright ...................................................... 24
Occupant safety......................................... 26
Restraint system ...........................................26
Seat belts ..................................................... 28
Airbags ......................................................... 32
PRE-SAFE®system ....................................... 39
Children in thevehicle ..................................41
Pets in thevehicle ........................................50
Opening and closing .................................. 51
SmartKey ...................................................... 51
Doors ............................................................ 56
Load compartment ....................................... 59
Roller sun blinds ...........................................65
Side windows ............................................... 66
Sliding sunroof ............................................. 70
Anti-theft protection .....................................75
Seats and stowing ...................................... 77
Correct driver's seat position ....................... 77
Seats ............................................................ 78
Steering wheel ..............................................89
Using the memory function .......................... 91
Stowage areas .............................................. 92
Cup holder .................................................. 106
Ashtray and cigarette lighter .......................107
Sockets ....................................................... 109
Wireless charging of the mobile phone
and connection with theexterior antenna ... 111
Installing/removing floor mats .................... 113
Light and visibility .................................... 114
Exterior lighting ........................................... 114
Interior lighting ............................................ 118
Windshield wiper and windshield washer
system ........................................................ 119
Mirrors ........................................................ 123
Operating the sun visors ............................. 125
Infrared reflective windshield ......................126
Climate control ......................................... 127
Overview of climate control systems ..........127
Operating the climate control system ......... 128
2Contents

Drivingand parking ................................. 133
Driving ........................................................ 133
DYNAMIC SELECT switch ............................140
Automatic transmission .............................. 141
Refueling .................................................... 145
Parking .......................................................147
Driving and driving safety systems .............154
Instrument Display and on-board
computer.................................................. 199
Instrument Display overview .......................199
Overview of the buttons on thesteering
wheel ..........................................................200
Operating the on-board computer .............. 200
Displays in the multifunction display ........... 201
Adjusting the instrument lighting ............... 202
Menus and submenus ................................ 202
Head-up Display ......................................... 208
Multimedia system .................................. 210
Overview and operation .............................. 210
System settings .......................................... 218
Garmin®MAP PILOT navigation module ..... 223
Telephone ...................................................224
Online and Internet functions ..................... 234
Media ......................................................... 237
Radio .......................................................... 243
Sound ......................................................... 248
Maintenance and care ............................. 250
ASSYST PLUS service interval display ........ 250
Engine compartment .................................. 251
Cleaning and care .......................................257
Breakdown assistance ............................ 264
Emergency .................................................. 264
Flat tire ....................................................... 264
Battery (vehicle) ......................................... 270
Towstarting or towing away ....................... 275
Electrical fuses ........................................... 280
Wheels and tires ...................................... 284
Noise or unusual handling characteris‐
tics .............................................................284
Regular checking of wheels and tires ......... 284
Notes on snow chains ................................ 285
Tire pressure .............................................. 285
Loading thevehicle .....................................291
Tire labeling ................................................ 296
Definitions for tires and loading .................. 301
Changing a wheel ....................................... 304
Technical data ........................................... 314
Notes on technical data .............................. 314
Vehicle electronics ...................................... 314
Vehicle identification plate, VIN and
engine number ............................................ 316
Operating fluids .......................................... 318
Vehicle data ................................................ 324
Display messages and warning/indi‐
cator lamps .............................................. 326
Display messages .......................................326
Warning and indicator lamps ...................... 368
Index ......................................................... 386
Contents 3

4At aglance – Cockpit

1Steering wheel gearshift paddle →143
2Combination switch →115
3DIRECT SELECT lever→141
4Display (multimedia system) →210
5Start/Stop button →134
6Control panel for multimedia system →210
7Climate control systems →128
8Glove box →94
9Hazard warning lights →116
AStowage compartment →94
BControls forthe multimedia system →210
CTo lowertherear head restraint →84
DECO start/stop function →139
EParking Pilot →188
FTo set thevehicle level→176
GDYNAMIC SELECT switch →140
HPASSENGER AIRBAG indicator lamp →,37
IControl panel for multimedia system →200
JTo adjust thesteering wheel →90
KControl panel for on-board computer →200
LCruise control lever→164
MTo unlock the hood →251
NElectric parking brake →151
OLight switch →114
PControl panel for:
Steering Pilot →173
Active Lane Keeping Assist →197
Parking Assist PARKTRONIC→180
Head-up Display →209
At aglance – Cockpit 5

Instrument Display
6At aglance – Warning and indicator lamps

1Speedometer →199
2÷ESP®
3#! Turn signal light →115
4ÐSteering assistance malfunction
5Multifunction display →201
6!ABS malfunction
7;Check Engine
8Tachometer→199
9%This indicator lamp has no function
AElectric parking brake applied (red)
FUSA only
!Canada only
BBrakes (red)
$USA only
JCanada only
C#Electrical malfunction
D·Distance warning
E?Coolant too hot/cold
FCoolant temperature gauge →199
GJBrakes (yellow)
H!Electric parking brake (yellow)
I6Restraint system →27
JüSeat belt is not fastened
KTParking lights →114
LFuel level indicator
8Fuel reserve with fuel filler flap location
indicator
MKHigh beam →115
NLLow beam →114
ORRear fog light →115
PhTire pressure monitoring system
QåESP®OFF
At aglance – Warning and indicator lamps 7

8At aglance – Overhead control panel

1Sun visors →125
2Roadside Assistance call button (mbrace®)→233
3pSwitches the left-hand reading lamp
on/off
→118
4|Switches the automatic lighting control
on/off
→118
5SOS button (mbrace®)→232
6cSwitches the front interior lighting on/off →118
7uSwitches therear interior lighting on/off →118
8pSwitches theright-hand reading lamp
on/off
→118
9MB Info call button (mbrace®)→233
AEyeglasses box →94
B3Opens/closes the panoramic sliding sun‐
roof
→70
Opens/closes theroller sun blinds →70
CInside mirror→124
At aglance – Overhead control panel 9

10 At aglance – Door control panel and seat adjustment

1Adjusts the seats electrically →81
2Switches the seat heater on/off →84
3Switches the seat ventilation on/off →85
4Adjusts the front passenger seat from the driv‐
er's seat
→81
5&% Locks/unlocks thevehicle →56
6Opens/closes thetailgate →59
7Adjusts and folds the outside mirrors out/in
electrically
→123
8WOpens/closes theright side window →66
9WOpens/closes therear right side window →66
AChild safetylockfortherear side windows →49
BWOpens/closes therear left side window →66
CWOpens/closes the left side window →66
DOpens the door →56
ESets the memory function →91
FSets the seat fore-and-aft adjustment →80
GAdjusts the seat cushion length →80
HAdjusts the 4-way lumbar support →82
ISeat adjustment using the multimedia system
JAdjusts the head restraints →82
KAdjusts the seat cushion inclination →80
LAdjusts the seat height →80
MAdjusts the seat backrest inclination →80
At aglance – Door control panel and seat adjustment 11

12 At aglance – Emergencies and breakdowns

What to do in theevent of an accident
1QR code for accessing therescue card →22
2Safetyvests→264
3Button forthe SOS emergency call system and
breakdown assistance
→231
4Checking and topping up operating fluids →318
5Tow-starting and towing away →276
6Flat tire →264
7Starting assistance →272
8Hazard warning lights →116
9Fuel filler flap with instruction labels for tire
pressure, fuel type and QR code for accessing
therescue card
→145
ATow-starting and towing away →276
BTire-change tool kit →307
CTIREFIT kit →266
At aglance – Emergencies and breakdowns 13

Calling up the Digital Operator's Manual
Multimedia system:
,Vehicle .Operator's Manual
#Select a menu item.
The Digital Operator's Manual describes the
function and operation of:
Rthevehicle
Rthe multimedia system
For safetyreasons, the Digital Operator's Man‐
ual is deactivated while driving.
The Digital Operator's Manual contains thefol‐
lowing menu items:
RSearch: allows youto search precisely for
keywords.
RQuickstart:provides youwithimportant
information so that you can start using your
vehicle immediately.
RTips: provides tips on how to use your vehicle
in certain situations.
RBookmarks: provides youwith a list of all the
bookmarks you have stored yourself.
#To scroll forwards/backwards: turn the
controller.
#To display in full screen: navigate to the
left 1.
#To select a note or store a bookmark: nav‐
igate to theright 3.
#To select a link: navigate down 2.
#To exit a content page: select the%
symbol 5.
#To call up the basic menu of the Digital
Operator's Manual: select Þsymbol
4.
#To switch functions to the multimedia
system using the buttons on the center
console: press theß,$,Õor
%button.
The selected menu appears. The Digital Opera‐
tor's Manual remains open in the background.
%The Operator's Manual can also be found in
the Mercedes-Benz Guides app in all com‐
mon app stores.
14 Digital Operator's Manual

Protecting the environment
+ENVIRONMENTAL NOTE Environmental
damage due to operating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related to thewayyou operate your
vehicle.
You can help to protect the environment by
operating your vehicle in an environmentally-
responsible manner. Please observe thefol‐
lowing recommendations on operating condi‐
tions and personal driving style.
Operating conditions:
#Make sure that the tire pressure is cor‐
rect.
#Do not carry any unnecessary weight
(e.g. roof luggage racks once you no
longer need them).
#Adhere to the service intervals.
Aregularly serviced vehicle will contrib‐
ute to environmental protection.
#Always have service work carried out at
aqualified specialist workshop.
Personal driving style:
#Do not depress the accelerator pedal
when starting the engine.
#Do not warm up the engine while the
vehicle is stationary.
#Drive carefully and maintain a suitable
distance from thevehicle in front.
#Avoid frequent, sudden acceleration
and braking.
#Change gear in good time and use each
gear only up to Ôof its maximum
engine speed.
#Switch off the engine in stationary traf‐
fic.
#Keep an eye on thevehicle's fuel con‐
sumption.
Environmental issues and recommendations:
It is recommended that youre-use or recycle
materials first instead of just disposing of them.
The relevant environmental regulations and
guidelines serve to protect the environment and
must be strictly observed.
Mercedes-Benz GenuineParts
+ENVIRONMENTALNOTE Environmental
damage caused by the non-use of recon‐
ditioned components.
Daimler AG offers recycled reconditioned
components and parts with the same quality
as new parts. The same entitlement from the
limited warranty is valid as for new parts.
#Use recycled reconditioned compo‐
nents and parts from Daimler AG.
General notes15

*NOTE Impairment of the operating effi‐
ciency of therestraint systems from
installing accessories or from repairs or
welding
Airbags, Emergency Tensioning Devices, as
well as control units and sensors forthe
restraint systems, may be installed in thefol‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCockpit
RInstrument cluster
RCenter console
#Do not install accessories such as audio
systems in these areas.
#Do not carry out repairs or welding.
#Have accessories retrofitted at a quali‐
fied specialist workshop.
You could jeopardize the operating safetyof your
vehicle if you use parts, tires and wheels as well
as accessories relevant to safetywhichhave not
been approvedby Mercedes-Benz. This could
lead to malfunctions in safety-relevant systems,
forexample, the brake system. Only use
Mercedes-Benz GenuineParts or parts of equal
quality. Only use tires, wheels and accessory
parts that have been specifically approvedfor
your vehicle model.
Mercedes-Benz GenuineParts are subject to
strict quality control. Each part has been spe‐
cially developed, manufactured or selectedfor
Mercedes-Benz vehicles and fine-tuned forthem.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 different Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All authorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
strategically located parts-delivery centers pro‐
vide forquick and reliable parts service.
Always specify thevehicle identification number
(VIN) (→page 316) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
your vehicle at the time of this Operator's Man‐
ual going to press. Country-specific differences
are possible. Note that your vehicle may not be
equipped with all features described. This is also
the case for systems and functions relevant to
safety. Therefore, the equipment on your vehicle
may differ from that in the descriptions and illus‐
trations.
The original purchase contract documentation
foryour vehicle contains a list of all of the sys‐
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenance booklet
are important documents and should be kept in
thevehicle.
16 General notes

Service and vehicle operation
Vehicle operation outside the USA or Canada
When you are abroad withyour vehicle, observe
thefollowing points:
RService points or replacement parts may not
be available immediately.
RUnleaded fuel may not be available forvehi‐
cles with a catalytic converter. Leaded fuel
may cause damage to the catalytic converter.
RThe fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author‐
ized Mercedes‑Benz service center, or write to
one of thefollowing address:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirms the service in
the service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro‐
gram offers technical help in the case of a
breakdown. Your calls to thetoll-freeRoadside
Assistance Hotline are answeredby our agents
24 hours a day, 365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can find further information in the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the maintenance and warranty infor‐
mation booklet (Canada). Youwill find both in
thevehicle document wallet.
Change of address or change of ownership
In theevent of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces‐
sary.
If you sell your Mercedes, please leave all litera‐
ture in thevehicle so that it is available to the
next owner. If you have purchased a used vehi‐
cle, please send us the "Notice of Purchase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) at 1-800-387-0100.
General notes17

Important notice for California retail buyers
and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasona‐
ble number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in thevehicle that are
coveredby its express warranty.
During a period of 18 months from original deliv‐
ery of thevehicle or a kilometer/mileage read‐
ing of 18,000 miles (29,000 km), whichever
occurs first, vehicle repair is presumed for a
retail buyer or lessee if one or more of thefol‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury to thevehicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
than (1) above, has already been repaired at
least four times AND Mercedes‑Benz has
been informed in writing of the necessity of
arepair.
(3) thevehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Operating safety
&WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
&WARNING Risk of fire due to flammable
materials on hot parts of theexhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of theexhaust system.
#When driving on unpavedroads or off-
road, regularly check thevehicle under‐
side.
#Remove trapped plants or other flam‐
mable material, in particular.
#If there is damage, consult a qualified
specialist workshop immediately.
18 General notes