Mercedes-Benz Sprinter 907 2018 User manual

YOUR OWNER'S MANUALS
Digital in the vehicle
Familiarise yourself with the contents of the Owner's Manual directly via the vehi‐
cle's multimedia system (Menu item "Vehicle"). Start with the quick guide or
deepen your knowledge with practical tips.
Vehicle document wallet in the vehicle
Here you can find information on operation, service work and the guarantee for
your vehicle in printed form.
Digital on the Internet
You can access the Owner's Manual on the Mercedes-Benz homepage.
Digital as an app
The Mercedes-Benz Guides app is available free of charge in common app stores.
Apple®iOS AndroidTM
É9075844602Z1028ËÍ
9075844602Z102
Order no. T907 0082 02 Part no. 907 584 46 02 Z102 Edition 2018-03a m
Sprinter
Operating Instructions
Mercedes-Benz
SprinterOperating Instructions

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.daimler.com
Documentation team
You are welcome to forward any queries or sug‐
gestions you may have regarding this Owner's
Manual to the technical documentation team to
the following address:
Daimler AG, HPC: CAC, Customer Service, 70546
Stuttgart, Germany
©Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
In this Owner's Manual, you will find the following
symbols:
&DANGER Danger due to not observing
the warning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Please observe the warning notices in
this Owner's Manual.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe environ‐
mental notes
Environmental notes include information on
environmentally responsible behaviour or
environmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of risks
which may lead to your vehicle being dam‐
aged.
#Observe notes on material damage.
%These symbols indicate useful instructions or
further information that could be helpful to
you.
XInstructions
(Q
page)
Further information on a topic
Display Display in the multifunction display/
multimedia display
+Highest menu level to be selected in
the multimedia system
*Corresponding submenus to be selec‐
ted in the multimedia system
* Indicates a cause
As at 09.02.17

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
vehicle. For your own safety and a longer vehicle
life, follow the instructions and warning notices in
this Owner's Manual. Disregarding them may
result in damage to the vehicle or environment or
in personal injury.
The equipment or model designation of your vehi‐
cle may vary according to:
Rmodel
Rorder
Rnational version
Ravailability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand drive vehi‐
cles, the layout of components and control ele‐
ments differs accordingly.
Mercedes-Benz is constantly updating its vehicles
to the state of the art.
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
Therefore, the description may differ from your
vehicle in some cases.
The following are integral parts of the vehicle:
RDigital Owner's Manual
Rprinted Owner's Manual
Rservice booklet
Requipment-dependent supplements
Always keep these documents in the vehicle. If
you sell the vehicle, always pass all documents
on to the new owner.
9075844602Z102
9075844602Z102

At a glance ................................................. 4
Cockpit ........................................................ 4
Instrument cluster ....................................... 5
Overhead control panel ............................. 10
Door control panel ..................................... 14
Emergencies and breakdowns ................... 16
Digital Owner's Manual .......................... 18
Calling up the Digital Operating
Instructions ............................................... 18
General notes .......................................... 19
Environmental protection ........................... 19
Take-back of end-of-life vehicles ................ 19
Mercedes-Benz GenuineParts .................... 19
Information about attachments, add-
on equipment, installations and con‐
versions ..................................................... 20
Operating Instructions ............................... 21
Operating safety ........................................ 21
Declarations of conformity ........................ 22
Diagnostics connection ............................. 23
Notes on changes to the engine output ..... 23
Qualified specialist workshop .................... 23
Vehicle registration .................................... 24
Correct use of the vehicle .......................... 24
Implied warranty ........................................ 24
QR codes for rescue card .......................... 24
Data storage .............................................. 24
Copyright ................................................... 26
Occupant safety ...................................... 27
Restraint system ........................................ 27
Seat belts .................................................. 28
Airbags ...................................................... 31
Children in the vehicle ............................... 32
Notes on pets in the vehicle ...................... 40
Opening and closing ............................... 41
Key ............................................................. 41
Doors ........................................................ 43
Sliding door ............................................... 46
Electrical sliding door ................................ 47
Rear-end doors .......................................... 50
Partition sliding door .................................. 51
Electrical step ............................................ 52
Platform dropsides .................................... 53
Side window .............................................. 55
Anti-theft protection .................................. 57
Seats and stowage .................................. 60
Correct driver's seat position .................... 60
Seats ......................................................... 60
Adjusting the steering wheel ..................... 72
Stowage areas ........................................... 73
Information about the bottle holder ........... 77
Cup holder ................................................. 77
Ashtray and cigarette lighter ..................... 77
Sockets ...................................................... 78
Wirelessly charging the mobile phone
and coupling with the exterior aerial ......... 80
Fitting or removing the floor mats ............. 81
Light and vision ....................................... 82
Exterior lighting ......................................... 82
Adjusting the interior lighting .................... 85
Changing bulbs .......................................... 87
Windscreen wipers .................................... 92
Mirrors ...................................................... 95
Operating sun visors ................................. 96
Climate control ........................................ 97
Overview of climate control systems ......... 97
Operating climate control systems ............ 99
Operating air vents .................................. 102
Auxiliary heating ...................................... 103
Operating load compartment ventila‐
tion .......................................................... 109
Driving and parking ............................... 110
Driving ..................................................... 110
Battery main switch ................................. 122
Manual transmission ............................... 122
Automatic transmission ........................... 123
All-wheel drive ......................................... 127
DSR (Downhill Speed Regulation) ............ 128
Electronic level control ............................ 129
Refuelling ................................................. 133
Parking .................................................... 140
Driving and driving safety systems .......... 145
Work mode .............................................. 168
Trailer operation ...................................... 169
Instrument Display and on-board
computer ............................................... 174
Overview of instrument display ................ 174
Overview of the buttons on the steer‐
ing wheel ................................................. 175
Operating the on-board computer ........... 175
Overview of the displays on the multi‐
function display ........................................ 176
2Contents

Setting the instrument lighting ................ 177
Menus and submenus .............................. 177
LINGUATRONIC ...................................... 182
Notes on operating safety ....................... 182
Operation ................................................ 182
Using LINGUATRONIC effectively ............. 184
Basic voice commands ............................ 184
MBUX multimedia system .................... 192
Overview and operation ........................... 192
System settings ....................................... 204
Vehicle information .................................. 210
Navigation ................................................ 211
Telephone ................................................ 234
Online and Internet functions .................. 250
Media ...................................................... 256
Radio ....................................................... 260
Sound ...................................................... 261
Transporting .......................................... 263
Notes on loading guidelines .................... 263
Load distribution ..................................... 264
Securing loads ......................................... 264
Carrier systems ....................................... 266
Interior roof rack system ......................... 267
Placing a load on the wheel arch ............. 269
Maintenance and care .......................... 270
ASSYST PLUS service interval display ..... 270
Engine compartment ............................... 270
Cleaning and care .................................... 278
Breakdown assistance ......................... 283
Emergency .............................................. 283
Flat tyre ................................................... 284
Battery .................................................... 284
Towing or tow-starting ............................. 293
Electrical fuses ........................................ 298
Vehicle tool kit ......................................... 299
Hydraulic jack ......................................... 300
Wheels and tyres .................................. 301
Noise or unusual driving characteris‐
tics .......................................................... 301
Regular checking of wheels and tyres ...... 301
Information on driving with summer
tyres ........................................................ 301
Information on M+S tyres ........................ 301
Notes on snow chains ............................. 302
Tyre pressure ........................................... 303
Changing a wheel .................................... 318
Spare wheel ............................................. 327
Technical data ....................................... 333
Information on technical data .................. 333
On-board electronics ............................... 333
Vehicle identification plate, vehicle
identification number (VIN) and engine
number .................................................... 334
Operating fluids and capacities ............... 335
Vehicle data ............................................. 341
Trailer hitch .............................................. 341
Lashing points and carrier systems ......... 342
Display messages and warning and
indicator lamps ..................................... 345
Display messages .................................... 345
Warning and indicator lamps ................... 369
Index ...................................................... 379
Contents 3

1Steering wheel gearshift paddles →125
2DIRECT SELECT lever →123
3Rear-view mirror →96
4Overhead control panel →85
5DIN slot, e.g. for mounting a tacho‐
graph or the timer for the station‐
ary heater
6MBUX multimedia system display →192
7MBUX multimedia system control
elements
→195
8Climate control system →97
9Tachograph housing
AStowage compartment cover →299
BCup holder →77
C12 V socket →78
DVehicles with KEYLESS START: key
slot
EOpens and closes the electric slid‐
ing door
→47
FSwitches the hazard warning lights
on and off
→84
GUSB port →74
HStart/stop button →111
IRight-hand switch panel
Activates/deactivates all-wheel
drive
→128
Engages/disengages LOW RANGE →128
Activates/deactivates DSR →129
Raises/lowers the vehicle level →131
Activating/deactivating power
take-off
→168
Activates/deactivates working
speed control (ADR)
→169
Activates/deactivates load com‐
partment ventilation
→109
JSteering-wheel buttons →175
KOpens the bonnet →270
LLeft-hand switch panel
Sets the working speed (ADR) →169
MLight switch
Headlamp range adjuster →83
NSteering-wheel buttons →175
OCombination switch
Flashing →83
High beam →83
Windscreen wipers →92
Rear window wiper →93
4At a glance – Cockpit

Instrument display (colour display)
1Speedometer →174
2÷ ESP®→369
3· Distance warning →375
4ü Safety belt not fastened →375
5#! Turn signal light →83
6Multifunction display →369
7h Tyre pressure loss warning
lamp
→369
8; Engine diagnostics →376
9% Preglow and malfunction in
preglow system
ARev counter →174
B! Parking brake applied (red) →369,
369
CJ Brakes (red) →369
D# Electrical fault →376
ECoolant temperature indicator
and ? coolant too hot
→376
FTachograph (see separate operat‐
ing manual)
G! Electric parking brake (yel‐
low)
→369
H6 Restraint system →27
IK High beam →83
JL Dipped beam →82
KT Standing light →82
LFuel level indicator and æ fuel
reserve with fuel filler flap location
indicator
→376
M
Fog light
→82
NR Rear fog light →82
OJ Brakes (yellow) →369
P! ABS malfunctioning →369
Qå ESP® deactivated →369
At a glance – Instrument cluster 5

Instrument display (black and white
display) with steering wheel but‐
tons
1Speedometer →174
2÷ ESP®→369
3· Distance warning →375
4ü Safety belt not fastened →375
5#! Turn signal light →83
6Display of warning and indicator
lamps
1 At least one door is not com‐
pletely closed
h Tyre pressure loss →369
Ð Power-assisted steering mal‐
functioning
→375
# Electrical fault →376
G SOS emergency call system
(Mercedes-Benz emergency call
system)
æ Active Brake Assist deactiva‐
ted
é ATTENTION ASSIST deactiva‐
ted
Lane Keeping Assist inactive
_ Highbeam Assist →85
e (White) Lane Keeping Assist
active and ready to issue warn‐
ings / e (Red) Lane Keeping
Assist issues warning
7Rev counter
8Tachograph (see separate operat‐
ing manual)
9; Engine diagnostics →376
A% Preglow and malfunction in
preglow system
B! Parking brake applied (red) →369,
369
CJ Brakes (red) →369
DØ AdBlue level low →135
Eæ Reserve fuel →376
F+ LOW RANGE active →128
G! Electric parking brake (yel‐
low)
→369
HMultifunction display →369
I6 Restraint system →27
J
Retarder (see separate oper‐
ating manual)
KK Highbeam →83
LL Dipped beam →82
MT Standing light →82
6At a glance – Instrument cluster

N
Fog light
→82
OR Rear fog light →82
PJ Brakes (yellow) →369
Q! ABS malfunctioning →369
Rå ESP® deactivated →369
At a glance – Instrument cluster 7

Instrument display (black and white
display) without steering wheel but‐
tons
1Speedometer →174
2÷ ESP®→369
3· Distance warning →375
4ü Safety belt not fastened →375
5#! Turn signal light →83
6Display of warning and indicator
lamps
C At least one door is not com‐
pletely closed
h Tyre pressure loss warning
lamp
→369
Ð Power-assisted steering mal‐
functioning
→375
# Electrical fault →376
G SOS emergency call system
(Mercedes-Benz emergency call
system)
æ Active Brake Assist deactiva‐
ted
é ATTENTION ASSIST deactiva‐
ted
Lane Keeping Assist inactive
_ Highbeam Assist →85
e (White) Lane Keeping Assist
active and ready to issue warn‐
ings / e (Red) Lane Keeping
Assist issues warning
Retarder (see separate oper‐
ating manual)
7Rev counter
8Tachograph (see separate operat‐
ing manual)
9; Engine diagnosis →376
A% Preglow and malfunction in
preglow system
B! Parking brake applied (red) →369,
369
CJ Brakes (red) →369
DButtons to operate the on-board
computer
→175
EØ AdBlue level low →135
Fæ Reserve fuel →376
G+ LOW RANGE active →128
H! Electric parking brake (yel‐
low)
→369
IMultifunction display →369
J6 Restraint system →27
8At a glance – Instrument cluster

KK High beam →83
LL Dipped beam →82
MT Standing light →82
N
Fog light
→82
OR Rear fog light →82
PJ Brakes (yellow) →369
Q! ABS malfunctioning →369
Rå ESP® deactivated →369
At a glance – Instrument cluster 9

Version 1 of the overhead control panel
1Sun visors →96
2Breakdown assistance call button
(Mercedes PRO connect)
3Ì Activates/deactivates interior
protection
→59
or activates/deactivates the bus
interior lighting
4p Switches the left-hand read‐
ing light on/off
5| Switches automatic light con‐
trol on/off
6c Switches the front interior
lighting on/off
7w Switches the rear interior
lighting on/off
8p Switches the right-hand read‐
ing light on/off
9ËSwitches tow-away protection
on/off
→58
AGlasses compartment →75
BG SOS/emergency call system
(Mercedes-Benz emergency call
system)
CATA indicator lamp or emergency
call system support battery LED
indicator lamp (Russia only)
10 At a glance – Overhead control panel

Version 2 of the overhead control panel
1Sun visors →96
2p Switches the left-hand read‐
ing light on/off
3| Switches automatic light con‐
trol on/off
4c Switches the front interior
lighting on/off
5w Switches the rear interior
lighting on/off
6p Switches the right-hand read‐
ing light on/off
At a glance – Overhead control panel 11

Version 3 of the overhead control panel
1Sun visors →96
2| Switches automatic light con‐
trol on/off
3c Switches the front interior
lighting on/off
→59
4w Switches the rear interior
lighting on/off
12 At a glance – Overhead control panel

Version 4 of the overhead control panel
1Sun visors →96
2Activates/deactivates interior light‐
ing
At a glance – Overhead control panel 13

Door control panel in vehicles with electrically adjustable seats
1To adjust the outside mirrors →95
2To activate/deactivate the central
locking system
→45
3To switch seat heating on/off →72
4To adjust the front seats electroni‐
cally
→63
5Operating the memory function →65
6To open a door →44
7To open/close the right-hand side
window
→55
8To open/close the left-hand side
window
→55
14 At a glance – Door control panel

Door control panel vehicles without electrically adjustable seats
1To adjust the outside mirrors →95
2To activate/deactivate the central
locking system
→45
3To switch seat heating on/off →72
4To open a door →44
5To open/close the right-hand side
window
→55
6To open/close the left-hand side
window
→55
At a glance – Door control panel 15

1To check and top up operating flu‐
ids
→335
Starting assistance →286
2Buttons for the SOS emergency call
system and breakdown assistance
→248
3Warning triangle →283
Safety vest →283
First-aid kit (soft sided) →283
4Fire extinguisher →283
5Vehicles with rear wheel drive:
hydraulic jack and tyre-change tool
kit
→300
6Hazard warning lights →84
7QR codes for determining the res‐
cue card
→24
8Disconnecting the starter battery →288
9Vehicles with front wheel drive:
mechanical jack and tyre-change
tool kit
→320
AFuel filler flap with instruction
labels for tyre pressure, fuel type
and QR codes for determining the
rescue card
→133
BFlat tyre →284
16 At a glance – Emergencies and breakdowns

CVehicles with rear wheel drive:
chock
DExample: spare wheel →327
At a glance – Emergencies and breakdowns 17

Calling up the Digital Operating Instructions
Multimedia system:
,Vehicle info .Owner's Manual .Õ
The Digital Operating Instructions describes the
function and operation of:
Rthe vehicle
Rthe multimedia system
#Select one of the following menu items in the
Digital Operating Instructions:
RSearch: here you can use keywords to quickly
locate answers to questions concerning vehi‐
cle operation.
RQuick start: the first steps towards setting up
your driver's seat can be found here.
RTips: provides you with information on spe‐
cific everyday situations.
RBookmarks: you can access your saved per‐
sonal bookmarks here.
RLanguage: you can set the languages for the
Digital Operating Instructions here.
1Back
2Add bookmarks
3Picture
4Content area
5Menu
Some sections of the Digital Operating Instruc‐
tions, e.g. warnings, can be expanded and col‐
lapsed.
Additional options for calling up the Digital
Operating Instructions
Deep link: pressing and holding down an entry in
the tab of the multimedia system opens the cor‐
responding content in the Digital Operating
Instructions:
LINGUATRONIC: calling up via the voice control
system
The Digital Operating Instructions are deactivated
for safety reasons while driving.
%The Operating Instructions can also be found
in the Mercedes-Benz Guides App in all com‐
mon app stores.
18 Digital Owner's Manual