Mercedes-Benz EQA 2021 User manual

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sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
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für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
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Disclaimer
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therefore note that this PDF document in no way replaces the printed version
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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
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Please contact your authorised Mercedes-Benz dealership if you would like
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Thank yThank you fou for buying Meror buying Mercedes-Benzcedes-Benz
Before you rst drive o, read this operator's
manual carefully and familiarise yourself with your
vehicle. Foryour own safety and a longer operat-
ing lifespan of thevehicle, follow the instructions
and warning notices in this operator's manual.
Disregarding them may lead to damage to the
vehicle or injury to people.
The standard equipment and product description
of your vehicle may vary and depends on thefol-
lowing factors:
RModel
ROrder
RNational version
RAvailability
Your vehicle may therefore dier, in individual
cases, from that shown in the descriptions and
illustrations.
The illustrations in this operator's manual show a
le-hand drive vehicle. On right-hand-drive vehi-
cles, the layout of car parts and control elements
diers accordingly.
Mercedes-Benz is constantly developing its vehi-
cles further.
Mercedes-Benz therefore reservestheright to
introduce changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The following documents are integral parts of the
vehicle:
RDigital operator's manual
RPrinted operator's manual
RService booklet
REquipment-dependent supplements
RSupplementary documents
Keep these documents in thevehicle at all times.
Ensure that all documents are in thevehicle or
passed on in theevent of sale or rental.
2435844302Z102
2435844302Z102

SymbolsSymbols .......................................................... 55
AAt a glancet a glance ...................................................... 66
Cockpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emergencies and breakdowns ....................... 18
DigitDigital Owner's Manualal Owner's Manual ................................. 2020
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21
GenerGeneral notal noteses ............................................... 2323
Protection of the environment ....................... 23
Take-back of end-of-life vehicles .................... 23
Mercedes-Benz GenuineParts ........................ 23
Owner's Manual ............................................ 25
Mercedes me App ......................................... 25
Operating safety ............................................ 26
Declarations of conformity and notes on
driving in dierent countries .......................... 28
Diagnostics connection ................................. 36
Qualied specialist workshop ........................ 37
Vehicle registration ....................................... 38
Correct use of thevehicle ............................. 38
Information on the REACH regulation ............. 38
Notesfor persons with electronic medical
aids .............................................................. 38
Implied warranty ...........................................39
QR code forrescue card ...............................39
Data storage .................................................39
Copyright ...................................................... 43
Occupant safeOccupant safetyty ............................................ 4444
Restraint system ...........................................44
Seat belts .....................................................46
Airbags ......................................................... 50
PRE-SAFE®system ........................................ 57
Automatic measures aer an accident ........... 58
Safely transporting children in thevehicle ...... 59
Notes on pets in thevehicle .......................... 78
Opening and closingOpening and closing ...................................... 7979
Key ...............................................................79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windows ................................................ 92
Sliding sunroof .............................................. 95
Anti-the protection ...................................... 99
Seats and stoSeats and stowingwing ....................................... 102102
Notes on the correct driver's seat position .. 102
Seats ..........................................................103
Steering wheel ............................................ 110
Easy entry and exit feature .......................... 111
Memory function ......................................... 112
Stowage areas ............................................ 114
Sockets ....................................................... 124
Wireless charging of the mobile phone
and connection with theexterior aerial ........ 127
Fitting/removing the oor mats ................... 129
Light and sightLight and sight ............................................ 130130
Exterior lighting ........................................... 130
Interior lighting ............................................ 133
22Contents

Windscreen wipers and windscreen
washer system ............................................ 135
Mirrors ........................................................ 139
ClimatClimate contre controlol ........................................... 142142
Overview of climate control systems ............ 142
Operating the climate control system .......... 143
DrDriving and pariving and parkingking ..................................... 148148
Driving ........................................................148
DYNAMIC SELECT switch ............................158
Transmission ............................................... 161
Function of the 4MATIC ...............................163
Charging the high-voltage battery ................163
Parking .......................................................182
Driving and driving safety systems ............... 188
Trailer hitch .................................................237
Bicycle rack function ................................... 241
Vehicle towing instructions .......................... 243
InsInstrtrument displaument display and on-boary and on-board com-d com-
putputerer ........................................................... 244244
Notes on the instrument display and on-
board computer .......................................... 244
Overview of instrument display .................... 245
Overview of buttons on the steering wheel ... 246
Operating the on-board computer ................246
Overview of displays on the instrument
display ........................................................ 247
Head-up display .......................................... 248
MBUX multimedia systMBUX multimedia systemem ............................250250
Overview and operation ............................... 250
System settings .......................................... 259
Drive system settings .................................. 263
Navigation ...................................................264
Telephone ................................................... 272
Mercedes me app ....................................... 276
Mercedes-Benz emergency call system ....... 285
Radio & media .............................................292
Sound settings ............................................ 297
MaintMaintenance and carenance and caree................................. 298298
ASSYST PLUS service interval display .......... 298
Engine compartment ................................... 299
Cleaning and care ....................................... 303
BrBreakdoeakdown assistwn assistanceance ................................. 311311
Emergency .................................................. 311
Flat tyre ...................................................... 313
Battery (vehicle) .......................................... 319
Tow-starting or towing away ........................ 323
Electrical fuses ............................................ 328
Wheels and tyrWheels and tyreses ......................................... 332332
Notes on noise or unusual handling char-
acteristics ................................................... 332
Notes on regularly inspecting wheels and
tyres ...........................................................332
Notes on snow chains ................................. 332
Tyre pressure .............................................. 333
Wheel change ............................................. 336
Emergency spare wheel ...............................345
TTecechnical dathnical dataa............................................. 347347
Notes on technical data .............................. 347
On-board electronics ................................... 347
Contents 33

Regulatory radio identication and notes ..... 349
Vehicle identication plate, VIN and
engine number overview .............................. 349
Operating uids ...........................................351
Vehicle data ................................................ 354
Trailer hitch .................................................356
DisplaDisplay messagy messages and wes and wararning/indicatning/indicatoror
lamlampsps .......................................................... 358358
Display messages ........................................358
Warning and indicator lamps ....................... 408
IndeIndexx.......................................................... 421421
44Contents

In this Owner's Manual, you will nd thefollowing
symbols:
&WWARNINGARNING Danger due to not observing
thewarning notices
Warning notices draw your attention to haz-
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRENVIRONMENTONMENTAL NOAL NOTETE Environmental
damage due to failure to observe environ-
mental notes
Environmental notes include information on
environmentally responsible behaviour or envi-
ronmentally responsible disposal.
#Observe environmental notes.
*NNOOTETE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of risks
which may lead to your vehicle being dam-
aged.
#Observe notes on material damage.
%These symbols indicate useful instructions or
further information that could be helpful to
you.
#Instruction
(/page) Further information on a topic
Display Display eld in the Instrument Dis-
play/media display
4Highest menu level, which is to be
selected in the multimedia system
5Relevant submenus, which are to be
selected in the multimedia system
*Indicates a cause
Symbols 55

Le-hand-drive vehicles
66At a glance – Cockpit

1±Increases recuperation →156
qReduces recuperation →156
2Combination switch →131
3Instrument display →244
4DIRECT SELECT lever →161
5Start/stop button →151
6Media display →250
7Climate control systems →143
8£Hazard warning light system →132
9PASSENGER AIR BAG indicator lamps →54
AGlove compartment →116
BStowage compartment →116
CCup holder
D8Controller forvolume and switching
sound on/o
→250
ÜSwitches the MBUX multimedia system
on/o
→250
EzCalls up navigation →252
F|Calls up radio or media →252
G%Calls up thetelephone →252
HßCalls up favourites →252
IyCalls up vehicle functions →252
JcActive Parking Assist →234
KDYNAMIC SELECT switch →160
LTouchpad →252
MControl panel forthe MBUX multimedia system →246
NAdjusts the steering wheel manually →110
OýSwitches the steering wheel heater
on/o
→111
PControl panel:
On-board computer →246
Cruise control or variable limiter →197
IActive Distance Assist DISTRONIC →202
QDiagnostics connection →36
At a glance – Cockpit 77

ROpens the bonnet →300
S!Electric parking brake →185
TLight switch →130
88At a glance – Cockpit

Instrument display (standard)
1010 At a glance – Indicator and warning lamps (standard)

1ÚSystem error →411
2!ABS →417
3#! Turn signal light →131
4hTyre pressure monitoring system →419
5#Electrical fault →411
6_Reduced power →411
7LDistance warning →416
8JBrakes (yellow) →414
9JBrakes (red) →414
A!Electric parking brake (yellow) →414
B!Electric parking brake (red) →414
CïTrailer hitch →412
DüSeat belt →410
ERRear fog light →131
FKHigh beam →131
LLow beam →130
TStanding lights →130
GåESP®OFF →417
÷ESP®→417
H6Restraint system →410
ICharge level display →245
JRRange →245
KõOperational readiness of drive system →151
LÙPower steering →412
At a glance – Indicator and warning lamps (standard) 1111

Widescreen cockpit instrument display
1212 At a glance – Indicator and warning lamps (widescreen cockpit)

1#! Turn signal lights →131
2åESP®OFF →417
÷ESP®→417
3RRear fog light →131
4KHigh beam →131
LLow beam →130
TStanding lights →130
5ÚSystem error →411
6!Electric parking brake (yellow) →414
7õOperational readiness of drive system →151
8JBrakes (yellow) →414
9#Electrical fault →411
ALDistance warning →416
BÙPower steering →412
C!ABS →417
DhTyre pressure monitoring system →419
E6Restraint system →410
FCharge level display →245
GRRange →245
H_Reduced power →411
I!Electric parking brake (red) →414
JüSeat belt →410
KJBrakes (red) →414
LïTrailer hitch →412
At a glance – Indicator and warning lamps (widescreen cockpit) 1313

1414 At a glance – Overhead control panel

1Sun visors
2pSwitches the le-hand reading lamp
on/o
→133
3|Switches automatic interior lighting con-
trol on/o
→133
4cSwitches the front interior lighting on/o →133
5uSwitches therear interior lighting on/o →133
6pSwitches theright-hand reading lamp
on/o
→133
7;me button →276
8GSOS button →276
93Opens/closes the panorama sliding sun-
roof
→95
3Opens/closes theroller sunblind →95
AInside rearview mirror →140
At a glance – Overhead control panel 1515

1616 At a glance – Door operating unit and seat adjustment

1VOperates the memory function →113
2Adjusts the seats electrically →106
3wSwitches the seat heating on/o →109
4sSwitches the seat ventilation on/o →109
5WOpens/closes therear le side window →92
6WOpens/closes the le side window →92
7ÍOperates the outside mirrors →139
8qOpens/closes thetailgate →87
9WOpens/closes theright side window →92
AWOpens/closes therear right side window →92
BSChild safety lock fortherear side win-
dows
→77
COpens the door →83
DßÜLocks/unlocks thevehicle →83
EAdjusts the head restraints →106
FCongures the seat settings →108
GAdjusts the seat backrest inclination →105
HAdjusts the seat height →105
IAdjusts the seat cushion inclination →105
JAdjusts the seat fore-and-a position →105
KAdjusts the seat cushion length →105
At a glance – Door operating unit and seat adjustment 1717