Mercedes-Benz EQS 2021 User manual

Disclaimer
The following online version of the Owner’s Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz
dealer if you would like to have a printed Owner’s
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner’s Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
and equipment to the state of the art and introdu-
ces changes in design and equipment.
Please also read the printed Owner’s Manual, any
supplementary documents and the digital Own-
er’s Manual in the vehicle.
Copyright
All Rights Reserved. All texts, images, graphics,
are subject to Copyright and other laws for the
protection of intellectual property. They may not
be copied for commercial purposes or for trans-
mission, nor changed and used on other websites.

Digital – in thevehicleVehicle document walletDigital – on the InternetDigital – as an App
Familiarise yourself with the con‐
tents of the Owner's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle information"). Start with the
quick guide or broaden your
knowledge with practical tips.
Here you can find comprehen‐
sive information about operating
your vehicle and about services
and guarantees in printed form.
You can find the Owner's Manual
on the Mercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2975843601Z1022ËÍ
2975843601Z102
Apple®iOS AndroidTM
Order no. P297 0481 02 Part no. 297 584 36 01 Z102
Edition NA2021-08b
EQS
Owner's Manual
Mercedes-Benz
Mercedes-Benz EQS

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Mercedes‑Benz AG can be found
on thefollowing websites:
https://www.mercedes-benz.com
https://www.daimler.com
Documentation team
You are welcome to forward any queries or sug‐
gestions you may have regarding this Owner's
Manual to thetechnical documentation team at
thefollowing address:
Mercedes‑Benz AG, HPC: CAC, Customer
Service, 70546 Stuttgart, Germany
©Mercedes‑Benz AG: Not to be reprinted, trans‐
lated or otherwise reproduced, in whole or in
part, without written permission from
Mercedes‑Benz AG.
Vehicle manufacturer
Mercedes‑Benz AG
Mercedesstraße 120
70372 Stuttgart
Germany
Front passenger airbag warning
&WARNING Risk of injury or death if the
co-driver airbag is enabled
If the co-driver airbag is enabled, a child on
the co-driver seat may be struck by the co-
driver airbag during an accident.
NEVER use a rearward-facing child restraint
system on a seat with an ENABLED FRONT
AIRBAG; DEATH or SERIOUS INJURY to the
CHILD can occur.
Observe thechapter "Children in thevehicle".
As at 25.11.20

Thank youfor buying Mercedes-Benz
Before youfirst drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
vehicle. Foryour own safety and a longer operat‐
ing lifespan of thevehicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
regarding them may lead to damage to thevehi‐
cle or injury to people.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the layout of car parts and control ele‐
ments differs accordingly.
Mercedes-Benz is constantly developing its vehi‐
cles further.
Mercedes-Benz therefore reservestheright to
introduce changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Owner's Manual
RPrinted Owner's Manual
RService booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
2975843601Z102
2975843601Z102

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Cockpit ........................................................... 8
Indicator and warning lamps (standard) ........ 10
Indicator and warning lamps (with driver
camera) ........................................................ 12
Overhead control panel ................................ 14
Door operating unit and seat adjustment ..... 16
Control settings in therear passenger
compartment ................................................ 18
Emergencies and breakdowns ...................... 20
Digital Owner's Manual ............................. 22
Calling up the Digital Owner's Manual ..........22
General notes............................................. 23
Protection of the environment ......................23
Take-back of end-of-life vehicles ...................23
Mercedes-Benz GenuineParts ....................... 23
Owner's Manual ............................................ 24
Touch-sensitive controls ...............................25
Operating safety ...........................................25
Declarations of conformity and notes on
driving in different countries ......................... 27
Diagnostics connection ................................ 35
Qualified specialist workshop ....................... 36
Vehicle registration ....................................... 36
Correct use of thevehicle ............................36
Information on the REACH regulation ........... 36
Notesfor persons with electronic medi‐
cal aids ......................................................... 37
Implied warranty ...........................................37
QR code forrescue card ...............................38
Data storage .................................................38
Copyright ...................................................... 41
Occupant safety......................................... 42
Restraint system ...........................................42
Seat belts ..................................................... 44
Airbags ......................................................... 49
PRE-SAFE®system ....................................... 56
Automatic measures after an accident ......... 57
Safely transporting children in thevehi‐
cle ................................................................58
Notes on pets in thevehicle .........................79
Opening and closing .................................. 80
Key ...............................................................80
Doors ............................................................ 84
Load compartment .......................................94
Side windows ............................................... 99
Sliding sunroof ............................................ 103
Anti-theft protection ................................... 107
Seats and stowing .................................... 110
Notes on the correct driver's seat posi‐
tion ............................................................. 110
Seats ........................................................... 110
Steering wheel ............................................ 123
Easy entry and exit feature .........................125
Memory function ........................................ 126
Stowage areas ............................................ 128
Cup holders ................................................ 143
Sockets ....................................................... 146
Wireless charging of the mobile phone
and connection with theexterior aerial .......147
Fitting and removing thefloor mats ............ 150
Light and sight .......................................... 151
Exterior lighting ........................................... 151
2Contents

Interior lighting ........................................... 163
Windscreen wipers and windscreen
washer system ............................................ 166
Mirrors ........................................................ 168
Area permeable to radio waves on the
windscreen .................................................171
Infrared-reflective windscreen function ....... 171
Climate control ......................................... 172
Overview of climate control systems ..........172
Operating the climate control system ......... 175
Driving and parking ................................. 187
Driving ........................................................ 187
DYNAMIC SELECT button ........................... 199
Transmission ...............................................201
Function of the 4MATIC .............................. 202
Charging the high-voltage battery .............. 203
Parking .......................................................220
Driving and driving safety systems .............227
Trailer hitch ................................................. 301
Bicycle rack function .................................. 305
Vehicle towing instructions .........................307
Driver display ........................................... 309
Notes on the driver display .........................309
Operating the driver display ....................... 309
Driver display menus ..................................310
Head-up display .......................................... 311
Overview of status displays on the driver
display ........................................................ 314
MBUX multimedia system ....................... 316
Overview and operation .............................. 316
System settings .......................................... 337
Navigation and traffic ................................. 342
Telephone ...................................................352
Mercedes me and apps .............................. 356
Mercedes-Benz emergency call system ...... 364
Radio, media & TV ...................................... 371
Sound settings ............................................ 377
Maintenance and care ............................. 378
ASSYST PLUS service interval display .........378
Engine compartment .................................. 379
Topping up the windscreen washer sys‐
tem .............................................................381
Cleaning and care .......................................381
Breakdown assistance ............................ 388
Emergency .................................................. 388
Flat tyre ...................................................... 390
Battery (vehicle) ......................................... 396
Tow-starting or towing away ....................... 398
Electrical fuses ........................................... 404
Wheels and tyres ..................................... 407
Notes on noise or unusual handling char‐
acteristics ...................................................407
Notes on regularly inspecting wheels and
tyres ...........................................................407
Notes on snow chains ................................ 407
Activating or deactivating snow chain
mode .......................................................... 408
Tyre pressure .............................................. 408
Wheel change .............................................. 412
Emergency spare wheel .............................. 420
Technical data .......................................... 422
Notes on technical data .............................. 422
On-board electronics .................................. 422
Regulatory radio identification and notes ... 424
Contents 3

Vehicle identification plate, VIN and
engine number overview .............................424
Operating fluids .......................................... 426
Vehicle data ................................................ 429
Trailer hitch ................................................. 431
Display messages and warning/indi‐
cator lamps .............................................. 433
Display messages .......................................433
Warning and indicator lamps ...................... 495
Index .......................................................... 511
4Contents

In this Owner's Manual, you will find thefollow‐
ing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behaviour or
environmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%These symbols indicate useful instructions
or further information that could be helpful
to you.
#Instruction
(/page)Further information on a topic
Display Display in the central display
4Highest menu level, which is to be
selected in the multimedia system
5Relevant submenus, which are to be
selected in the multimedia system
*Indicates a cause
Symbols 5

Left-hand-drive vehicles (with central display)
6At aglance – Cockpit

1±Increases recuperation →190
qReduces recuperation →190
2Combination switch →153
3Driver display →309
4DIRECT SELECT lever →201
5Central display →316
6Glove compartment →130
7Stowage compartment →130
8Switch panel for:
÷DYNAMIC SELECT button →200
cActive Parking Assist →288
ûCalls up the EQ menu →219
\Quick vehicle access
úFingerprint sensor →316
ÜSwitches the MBUX multimedia system
on/off
→316
aSwitches sound on/off →316
øAdjusts thevolume →316
9£Hazard warning light system →154
AStart/stop button →192
BControl panel forthe MBUX multimedia sys‐
tem
→324
CAdjusts thesteering wheel →123
D!Electric parking brake →224
EDiagnostics connection →35
FLight switch →151
GControl panel:
Driver display →309
IActive Distance Assist DISTRONIC and
variable limiter
→244
At aglance – Cockpit 7

Left-hand-drive vehicles (with MBUX hyperscreen)
8At aglance – Cockpit

1±Increases recuperation →190
qReduces recuperation →190
2Combination switch →153
3DIRECT SELECT lever →201
4MBUX hyperscreen with:
Driver display →309
Central display →316
Front passenger display →316
5Control panel forthe MBUX multimedia sys‐
tem
→324
6Glove compartment →130
7Stowage compartment →130
8£Hazard warning light system →154
9Switch panel for:
÷DYNAMIC SELECT button →200
cActive Parking Assist →288
ûCalls up the EQ menu →219
\Quick vehicle access
úFingerprint sensor →316
ÜSwitches the MBUX multimedia system
on/off
→316
aSwitches sound on/off →316
øAdjusts thevolume →316
AStart/stop button →192
BAdjusts thesteering wheel →123
C!Electric parking brake →224
DDiagnostics connection →35
ELight switch →151
FControl panel:
Driver display →309
IActive Distance Assist DISTRONIC and
variable limiter
→244
At aglance – Cockpit 9

Standard driver display
10 At aglance – Indicator and warning lamps (standard)

1#! Turn signal lights →153
2ÚSystem error →498
3ïTrailer hitch →499
4äSuspension (red) →504
äSuspension (yellow) →504
5#Electrical fault →498
6ÙPowersteering (red) →499
ÙPowersteering (yellow) →499
ÙRear axle steering (red) →499
ÙRear axle steering (yellow) →499
76Restraint system →497
8üSeat belt →497
9LDistance warning →504
A!ABS →506
BhTyre pressure monitoring system →509
CåESP®OFF →506
÷ESP®→506
D_Reduced power →498
EõOperational readiness of drive system →192
F!Electric parking brake (yellow) →502
G!Electric parking brake (red) →502
HJBrakes (red) →502
JBrakes (yellow) →502
IRRange
JCharge level display
KKHigh beam →153
LLow beam →151
TStanding lights →151
LRRear fog light →152
MHMercedes-Benz emergency call system →508
At aglance – Indicator and warning lamps (standard) 11

Driver display with driver camera
12 At aglance – Indicator and warning lamps (with driver camera)

1ÚSystem error →498
2#! Turn signal lights →153
3üSeat belt →497
4LDistance warning →504
56Restraint system →497
6_Reduced power →498
7hTyre pressure monitoring system →509
8åESP®OFF →506
÷ESP®→506
9!ABS →506
AõOperational readiness of drive system →192
B!Electric parking brake (yellow) →502
C!Electric parking brake (red) →502
DJBrakes (red) →502
JBrakes (yellow) →502
ERRange
FCharge level display
GRRear fog light →152
HKHigh beam →153
LLow beam →151
TStanding lights →151
IHMercedes-Benz emergency call system →508
JïTrailer hitch →499
K#Electrical fault →498
LÙPowersteering (red) →499
ÙPowersteering (yellow) →499
ÙRear axle steering (red) →499
ÙRear axle steering (yellow) →499
MäSuspension (red) →504
äSuspension (yellow) →504
At aglance – Indicator and warning lamps (with driver camera) 13

14 At aglance – Overhead control panel

1Sun visors
2cSwitches the front interior lighting
on/off
→163
3uSwitches therear interior lighting
on/off
→163
4;me button →356
5|Switches automatic interior lighting con‐
trol on/off
→163
6GSOS button →356
7Switches theright-hand reading lamp on/off →163
83Opens/closes the panorama sliding
sunroof
→103
3Opens/closes the panorama sliding
sunroof roller sunblind
→103
9PASSENGER AIR BAG indicator lamps →53
AInside rearview mirror →169
BSwitches the left-hand reading lamp on/off →163
At aglance – Overhead control panel 15

16 At aglance – Door operating unit and seat adjustment

1ßÜLocks/unlocks thevehicle →85
2Opens the door →84
3Adjusts the seats electrically →110
4wSwitches the seat heating on/off →121
5sSwitches the seat ventilation on/off →122
6wAdjusts the front passenger seat from
the driver's seat
→113
7VOperates the memory function →127
8qOpens/closes thetailgate →94
9ÍOperates the outside mirrors →168
AWOpens/closes theright side window →99
BWOpens/closes therear right side win‐
dow
→99
CSChild safety lock fortherear side win‐
dows
→79
DWOpens/closes therear left side window →99
EWOpens/closes the left side window →99
FAdjusts the head restraints →116
GSeat adjustment using the multimedia system →119
At aglance – Door operating unit and seat adjustment 17