Mercedes-Benz Metris User manual

Metris
Operator's Manual
Orderno. 64637304 13 Partno. 447 584 23 02 Edition 10-15
Metris
4475842302

Publication details
Internet
Further information about Mercedes-Benzvehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or sug-
gestions you may have regarding this Operator's
Manual to the technical documentation team at
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©Mercedes-BenzUSA, LLC
©Mercedes-BenzCanada, Inc.
Mercedes-BenzUSA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written
permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
GWARNING
Warning notes make you aware of dangers
which could pose athreat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iThese symbols indicate useful instructions
or further information that could be helpful to
you.
XThis symbol designates an instruc-
tion you must follow.
XSeveral consecutive symbols indi-
cate an instruction with several
steps.
(Ypage) This symbol tells you where you can
find further information on atopic.
YY This symbol indicates awarning or an
instruction that is continued on the
next page.
Display This text indicates amessage on the
display.
Registered trademarks
ESP®is aregistered trademark of Daimler AG.
Vehicle distributor
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA,LLC and Mercedes-Benz
Canada Inc.are Daimler companies.
As at 03.02.2015

Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operator's
Manual carefully and familiarize yourself with
yourvehicle. Please adhere to the information
and warning notes in this Operator's Manual for
yourown safety and to ensure alonger operat-
ing duration of the vehicle. Failure to observe
the instructions may leadtodamage to the vehi-
cle or personal injury.
Vehicle damage caused by afailure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
The equipment or model designation of your
vehiclemay differaccording to:
Rmodel
Rorder
Rcountry specification
Ravailability
The illustrations in this Operator's Manual show
aleft-hand-drive vehicle. The location of vehicle
parts and controls for right-hand drive vehicles
differaccordingly.
Mercedes-Benz is constantly updating its vehi-
cles to the state of the art.
Mercedes-Benz reservesthe right to introduce
changes in:
Rdesign
Requipment
Rtechnology
Therefore, the descriptions provided may occa-
sionally differfrom yourown vehicle.
The following are integralparts of the vehicle:
ROperator's Manual
RMaintenance or Service Booklet
REquipment-dependent operating instructions
Keep these printed documents in the vehicleat
all times. Shouldyou sell the vehicle, always
passthe documents on to the new owner.
4475842302

Index ....................................................... 3
Introduction ......................................... 25
At aglance ........................................... 34
Safety ................................................... 43
Opening and closing ........................... 67
Seats,steering wheel and mirrors .... 83
Lights and windshield wipers ............ 92
Climatecontrol ................................. 107
Driving and parking .......................... 119
On-boardcomputer and displays .... 168
Stowing and features ....................... 228
Transportingloads ............................ 232
Maintenance and care ...................... 240
Breakdown assistance ..................... 260
Wheels and tires ............................... 267
Technicaldata................................... 294
2Contents

1, 2, 3...
12 Vsocket ........................................ 231
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) .................203
Display message (vehicle without
steering wheel buttons) ................. 189
Function/notes ................................ 62
Important safety notes .................... 62
Warning lamp ................................. 221
Acceleration
see Kickdown
Accident
Automatic measuresafter an acci-
dent ................................................. 56
Activating/deactivating cooling
with air dehumidification ................. 111
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 158
Detecting parking spaces .............. 155
Display message ............................ 213
Exiting aparking space .................. 157
Function/notes .............................154
Important safety notes .................. 154
Parking .......................................... 156
Towing atrailer .............................. 154
Add-on equipment ............................... 30
Additional indicators
Replacing bulbs .............................100
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 185
On-board computer (vehicle with-
out steering wheel buttons) ........... 174
Additives
Engine oil ....................................... 299
Gasoline ......................................... 297
Airbag
Display message (vehicle with
steering wheel buttons) ................. 204
Display message (vehicle without
steering wheel buttons) ................. 190
Airbags
Deployment ..................................... 54
Front airbag (driver, front
passenger)....................................... 49
Important safety notes .................... 48
Introduction ..................................... 47
Occupant Classification System
(OCS) ............................................... 50
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................4
4
Sideimpact airbag .......................... 49
Window curtainair bag.................... 50
Airpressure
see Tire pressure
Airvents
Important safety notes .................. 116
Setting the center airvents ........... 117
Setting the rear-compartment air
vents .............................................. 117
Setting the sideair vents ............... 117
Airvents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertnessassistant
see ATTENTIONASSIST
Ambient lamp
Changing abulb(front door) ............ 97
Changing abulb(tailgate) ................ 97
Changing abulb(vanity mirror) ........ 97
Anti-lockBrakingSystem
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 89
Ashtray ............................................... 230
ATA (Anti-TheftAlarm system) ........... 66
ATTENTIONASSIST
Activating/deactivating (vehicle
with steering wheelbuttons) ......... 184
Activating/deactivating (vehicle
withoutsteering wheelbuttons) .... 174
Displaymessages (vehicle with
steering wheelbuttons) ................. 213
Index 3

Display messages(vehicle with-
outsteering wheelbuttons)........... 199
Function/notes............................. 149
Authorized workshop
see Qualifiedspecialist workshop
AUTO lamp
Displaymessages (vehicle with-
outsteering wheelbuttons) ........... 195
AUTO lights
Displaymessages (vehicle with
steering wheelbuttons) ................. 209
see Lights
Automatic car wash(care) ............... 254
Automatic climate control
see Climate control
Automatic engine start (ECO start/
stopfunction) .................................... 123
Automatic engine switch-off (ECO
start/stopfunction) .......................... 123
Automatic headlamp mode ................ 93
Automatic locking ............................... 72
Automatic transmission
Accelerator pedalposition ............. 129
Changing gear............................... 127
DIRECTSELECT lever ..................... 126
Displaymessage ............................ 217
Driving tips.................................... 129
Emergency running mode.............. 131
Engaging drive position .................. 126
Engaging neutral ............................ 126
Engaging reverse gear................... 126
Engaging the park position ............ 126
Gearshift recommendation ............ 130
Important safety notes .................. 125
Kickdown....................................... 129
Manualshifting .............................. 130
Overview ........................................ 125
Problem (malfunction) ................... 131
Programselector button ................ 129
Rocking the vehiclefree ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 121
Steering wheelpaddleshifters ...... 130
Trailer towing ................................. 130
Transmission oilchange ................ 299
Transmission position display
(DIRECT SELECT lever) ................... 127
Transmission positions .................. 127
Transmission programdisplay ....... 127
Transmission programs ................. 128
Automatic transmissionemer-
gencymode ....................................... 131
Axle load, permissible(trailertow-
ing) ...................................................... 305
B
Backup lamp
Displaymessages (vehicle with
steering wheelbuttons) ................. 210
Backup lamps
Displaymessages (vehicle with-
outsteering wheelbuttons) ........... 196
Replacing bulbs............................. 101
BAS (Brake Assist System)
Function/notes................................ 63
Battery (SmartKey)
Checking .......................................... 69
Important safety notes .................... 69
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 253
Charging ........................................ 253
Connecting and installing .............. 251
Disconnecting and removing ......... 250
Displaymessages (vehicle with
steering wheelbuttons) ................. 211
Displaymessages (vehicle with-
outsteering wheelbuttons) ........... 197
Important safety notes .................. 248
Jump starting ................................. 262
Location ......................................... 250
Before driving off
Important safety notes .................. 120
Belt
see Seatbelts
Bicycle rack ....................................... 238
Blind SpotAssist
Activating ....................................... 147
Activating/deactivating (vehicle
with steering wheelbuttons) ......... 184
Collision warning ........................... 147
Displaymessage ............................ 215
Important safety notes .................. 145
Monitoring rangeofthe sensors .... 146
4Index

Notes/function .............................. 145
Trailer towing .................................147
Warning display............................. 146
Blower
see Climate control
Bluetooth®Audio ............................... 181
Brake
Displaymessage (vehicle without
steering wheelbuttons) ................. 189
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Displaymessage (vehicle with
steering wheelbuttons) ................. 206
Displaymessage (vehicle without
steering wheelbuttons) ................. 192
Notes............................................. 300
Brake forcedistribution
see EBD (electronicbrake force
distribution)
Brake lamps
Displaymessages (vehicle with
steering wheelbuttons) ................. 209
Displaymessages (vehicle with-
outsteering wheelbuttons) ........... 195
Replacing bulbs............................. 101
Trailer display messages (vehicle
with steering wheelbuttons) ......... 209
Trailer display messages (vehicle
withoutsteering wheelbuttons) .... 195
Brake pads/linings
New ............................................... 137
Brakes
ABS .................................................. 62
Adaptive Brake Assist .................... 144
Applying the parking brake ............ 133
BAS .................................................. 63
Brake fluid (notes) ......................... 300
Checking brake fluid level .............. 245
Displaymessage (vehicle with
steering wheelbuttons) ................. 203
EBD .................................................. 63
Hillstart assist............................... 122
Important safety notes .................. 136
New brake pads/linings ................ 137
Parking brake (notes) ..................... 137
Riding tips...................................... 136
Warning lamp ................................. 220
Breakdown
Vehicletool kit ............................... 260
see Towing away
Buttons
On the instrument cluster .............. 170
On the steering wheel.................... 175
C
California
Important notice for retail cus-
tomers and lessees .......................... 25
Camera
see Rear viewcamera
Car
see Vehicle
Car wash
see Care
Care
Carwash........................................ 254
Carpets .......................................... 259
Display........................................... 258
Exterior lights ................................ 257
Interior ........................................... 258
Notes............................................. 254
Paint .............................................. 255
Plastic trim .................................... 258
Power washer................................ 255
Rear viewcamera .......................... 257
Roof lining ...................................... 259
Seatbelt........................................ 259
Seatcover..................................... 259
Sensors ......................................... 257
Sliding door................................... 258
Steering wheel............................... 259
Trimpieces.................................... 259
Washing by hand ........................... 255
Washing the engine ....................... 255
Wheels........................................... 256
Windows........................................ 256
Wiperblades.................................. 256
Cargocompartment
Options .......................................... 234
Seating ............................................ 85
Index 5

Cargo compartment lamp
Changingbulbs ................................ 97
Cargo compartment lighting
Switching on centrally ...................... 96
Switching on locally .........................96
Cargo tie-down rings
Permissible tensile load .................304
Center console
Controls...........................................40
Centrallocking
Activating/deactivating the
acoustic lockingconfirmation (on-
board computer) ............................ 187
Automatic locking............................72
Automatic locking(on-board com-
puter) .............................................187
Emergency unlocking ....................... 68
Locking/unlocking (buttons) ........... 72
Locking/unlocking (SmartKey) ........67
Centrallocking system
see Central locking
Changing abulb
Ambientlamp in thefront door ........ 97
Halogen headlamps .........................98
Mirror lamp in the headliner ............ 97
Signal and ambient light in the tail-
gate .................................................98
Trunk lamp in the side trim panel ....97
Changing bulbs
Additional turnsignals ...................100
Ambient lamp in tailgate .................. 97
Backup lamps ................................ 101
Brake lamps ................................... 101
Cargo compartment lamp ................ 97
Daytime running lamps .................. 100
High-beam headlamps ................... 100
Installing/removing arear lamp
cluster ...........................................101
Installing/removing the cover in
the wheel arch ................................. 99
Installing/removing the tail lamp ... 101
Interior light ..................................... 96
Interior lighting ................................ 96
Low-beam headlamps ......................99
Overview of lamp types (front
bulbs) ............................................... 99
Overview of lamp types (rear
bulbs) ............................................. 100
Parking lamps ................................ 100
Rear fog lamp ................................ 101
Rear interior light in the headliner ... 97
Standing lamps (front) ...................100
Standing lamps (rear) .................... 101
Taillamps ...................................... 101
Trunk lamp in the headliner ............. 96
Turn signals (front) ......................... 100
Turn signals (rear) .......................... 101
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 58
Child seat
Forward-facing restraint system ...... 60
LATCH-type(ISOFIX) childseat
anchors ............................................ 59
On the front-passenger seat............ 60
Rearward-facing restraint system .... 60
Top Tether ....................................... 59
Child-proof locks
Important safety notes .................... 61
Sliding door..................................... 61
Children
Specialseatbeltretractor ............... 57
Cigarette lighter ................................ 230
Cleaning
Trailer tow hitch ............................. 258
Climate control
Air conditioning in the rearcom-
partment ........................................ 110
Control panel (dual-zone auto-
maticclimate control).
................... 109
Controlling automatically............... 112
Cooling with airdehumidification .. 111
Defrosting the windows................. 115
Defrosting the windshield .............. 114
Important safety notes .................. 107
Information on automatic climate
control (dual-zone)......................... 109
Information on TEMPMATIC(air-
conditioning system)..................... 108
Overview of systems...................... 107
Problem with the rearwindow
defroster ........................................ 115
Rear-compartment aircondition-
ing ................................................. 110
6Index

Refrigerant .....................................301
Refrigerant filling capacity ............. 302
Setting the airdistribution ............. 113
Setting the airvents ......................116
Setting the airflow ......................... 113
Setting the temperature ................ 112
Switching air-recirculation mode
on/off ............................................ 115
Switching on/off ........................... 110
Switching residualheaton/off ...... 116
Switching the rear window
defroster on/off ............................ 115
Switching the synchronization
function on and off ........................ 114
TEMPMATICcontrol panel(air
conditioning) .................................. 108
Clock
Setting (vehicle without steering
wheel buttons) ............................... 175
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 37
Instrument cluster (vehicle with-
out steering wheel buttons) ............. 35
Overview .......................................... 34
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
COLLISIONPREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 184
Adaptive Brake Assist .................... 144
Display message ............................ 213
Distance warning function ............. 143
Operation/notes ............................ 143
Collisionwarning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning ......................................... 258
Combination switch ............................ 94
Communications equipment
Operation ....................................... 231
Typeapproval/frequency .............. 294
Consumptionstatistics
Fuel (vehicle with steering wheel
buttons) ......................................... 178
Fuel (vehicle without steering
wheel buttons) ............................... 171
Control panel
Above the windshield ....................... 41
Center console ................................ 40
Climate control ................................ 40
Driver's door ....................................41
Convenience closing feature .............. 81
Convenience opening
Withthe SmartKey .........................116
Convenience opening feature ............ 81
Conversions/equipment .................... 30
Coolant(engine)
Adding ...........................................245
Checking the level......................... 244
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Displaying the temperature (on-
board computer) ............................ 172
Filling capacity ............................... 301
Notes ............................................. 300
Temperature displayinthe instru-
ment cluster .................................. 169
Warning lamp ................................. 223
Cooling
see Climate control
Crosswind Assist ................................. 65
Cruisecontrol
Activating ....................................... 142
Activationconditions ..................... 141
Cruise control lever....................... 141
Deactivating ................................... 142
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Displaying the speed..................... 141
Driving system ............................... 140
Function/notes............................. 140
Important safety notes .................. 141
Problem (malfunction) ................... 143
Resuming the storedspeed ........... 142
Setting aspeed .............................. 142
Storing and maintaining current
speed ............................................. 142
Cup holder ......................................... 230
Important safety notes .................. 229
Index 7

Customer Assistance Center
(CAC) .....................................................30
Customer RelationsDepartment .......30
D
Dashboard
see Cockpit
Dashboardlighting
see Instrumentcluster lighting
Data
see Technicaldata
Date
Setting(vehicle withsteering
wheelbuttons)...............................186
Setting (vehicle without steering
wheel buttons) ............................... 175
Daytime runninglamp mode
see Daytime running lamps
Daytime runninglamps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Switching on/off (switch) ................ 93
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 29
Delayedswitch-off
Exterior lighting (on-board com-
puter) ............................................. 186
Interior lighting .............................. 187
Diagnosticsconnection
Operating safety and vehicle
approval ...........................................29
Digital speedometer
Displaying(vehicle withsteering
wheelbuttons)...............................178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
DIRECT SELECTlever
Automatic transmission ................. 126
Display
Function/notes (vehicle with
steering wheel buttons) ................. 176
Function/notes (vehicle without
steering wheel buttons) ................. 170
Permanent display(vehicle with
steering wheel buttons) ................. 185
Permanent display(vehicle with-
out steering wheel buttons) ........... 174
see Warning and indicator lamps
Display message(vehicle with
steering wheel buttons)
Safety systems .............................. 203
Service intervaldisplay.................. 247
Display message(vehicle without
steering wheel buttons)
Safety systems .............................. 189
Service intervaldisplay.................. 247
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 202
Driving systems .............................213
Engine ............................................ 211
Hiding ............................................ 201
Important safety notes .................. 201
Introduction ................................... 201
Key ................................................ 218
Lights ............................................. 208
Setting the language ......................185
Tires............................................... 216
Vehicle ...........................................217
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 188
Driving systems .............................198
Engine ............................................ 197
Hiding ............................................ 188
Important safety notes .................. 188
Introduction ................................... 188
Key ................................................ 201
Lamps............................................ 194
Setting the language ......................173
Tires............................................... 199
Vehicle ...........................................200
Distancerecorder
Displaying (vehicle with steering
wheel buttons) ............................... 177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displayunit (vehicle
without steering wheel buttons) .... 174
Distancewarning (warning lamp) .... 225
Distancewarning function ...............143
8Index