Mercury 2002 Villager User manual

Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette (CD changer compatible) 20
AM/FM stereo cassette with CD 39
Rear seat controls 50
CD changer 53
Climate Controls 58
Manual heating and air conditioning 58
Electronic automatic temperature control 63
Lights 74
Headlamps 74
Turn signal control 76
Bulb replacement 77
Driver Controls 83
Windshield wiper/washer control 83
Steering wheel adjustment 85
Power windows 87
Mirrors 89
Speed control 90
Message center 99
Locks and Security 108
Keys 108
Locks 108
Anti-theft system 109
Table of Contents
1

Seating and Safety Restraints 115
Seating 115
Safety restraints 129
Air bags 136
Child restraints 141
Driving 155
Starting 155
Brakes 158
Transmission operation 162
Vehicle loading 167
Trailer towing 169
Recreational towing 172
Roadside Emergencies 173
Getting roadside assistance 173
Hazard flasher switch 174
Fuel pump shut-off switch 174
Fuses and relays 175
Changing tires 182
Jump starting 188
Wrecker towing 193
Customer Assistance 194
The dispute settlement board 197
Utilizing the mediation/arbitration 200
Getting assistance outside the U.S. and Canada 200
Ordering additional owner’s literature 201
Reporting safety defects (U.S. only) 202
Table of Contents
2

Cleaning 203
Maintenance and Specifications 209
Hood 210
Engine compartment 211
Engine oil 212
Battery 215
Fuel information 221
Air filter(s) 234
Part numbers 239
Refill capacities 239
Lubricant specifications 240
Engine data 241
Vehicle dimensions 242
Accessories 245
Index 248
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2002 Ford Motor Company
Table of Contents
3

The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals known to the State
of California to cause cancer and birth defects or other reproductive
harm. In addition, certain fluids contained in vehicles and certain products
of component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
•In Australia: www.ford.com.au
Introduction
4

Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch in the Roadside emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Introduction
5

Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.
Introduction
6

Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the section Air bag in the Seating and safety
restraints chapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Front seat mounted rear-facing child or baby seats should
NEVER be used in front of a passenger side air bag.
Introduction
7

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert See Owner’s Guide
Fasten Safety Belt Air Bag-Front
Air Bag-Side Child Seat
Child Seat Installation
Warning
Child Seat Tether
Anchorage
Brake System Anti-Lock Brake System
Brake Fluid -
Non-Petroleum Based Traction Control
AdvanceTrac Master Lighting Switch
Hazard Warning Flasher Fog Lamps-Front
Fuse Compartment Fuel Pump Reset
Windshield Wash/Wipe Windshield
Defrost/Demist
Rear Window
Defrost/Demist
Power Windows
Front/Rear
Introduction
8

Vehicle Symbol Glossary
Power Window Lockout Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Symbol
Panic Alarm
Engine Oil Engine Coolant
Engine Coolant
Temperature Do Not Open When Hot
Battery Avoid Smoking, Flames,
or Sparks
Battery Acid Explosive Gas
Fan Warning Power Steering Fluid
Maintain Correct Fluid
Level
MAX
MIN Emission System
Engine Air Filter Passenger Compartment
Air Filter
Jack Check fuel cap
Low tire warning
Introduction
9

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard analog instrument cluster
Optional electronic instrument cluster
Service engine soon
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The light may illuminate without a
driveability concern being noted. The vehicle will usually be drivable and
will not require towing.
km/h
0
10
20
30
40 50 60
70
80
90
100
MPH
TRIP A
RPM x 1000
20
40
60 80 100
120
140
160
0
1
2
345
6
7
8
F
H
CE
CRUISE SET
P
R
N
D
2
P
1
SERVICE
ENGINE
SOON
ABS
AIR
BAG
ABS O/D
OFF
OUTSIDE TEMP
INST ECONOMY
AVG. ECONOMY
TO EMPTY
PRND21
FUEL DOOR UNLEADED FUEL ONLY
CRUISE
MPH
km/h
km
F
E
H
C
1/2
N
O
R
M
A
L
0
1
2
345678
P!
BRAKE
X 1000
RPM
TRIP 1
TRIP 2
˚F ˚C
MILES/BAL
L/100 km
SERVICE
ENGINE
SOON
Instrument Cluster
10

Light turns on solid:
Temporary malfunctions may cause the light to illuminate. Examples are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Brake system warning
•Standard analog instrument
cluster
•Optional electronic instrument
cluster P!
BRAKE
Instrument Cluster
11

To confirm the brake system warning light is functional, it will
momentarily illuminate when the ignition is turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to START position, the light will momentarily illuminate prior to
reaching the START position). It also illuminates if the parking brake is
engaged. If the brake system warning light does not illuminate as
described, seek service immediately. Illumination after the parking brake
is released indicates low brake fluid level or a brake system malfunction
and the brake system should be serviced immediately by a qualified
technician. Refer to Brakes in the Driving chapter for more information.
Anti-lock brake system (ABS) (if equipped)
To confirm the anti-lock brake
system (ABS) warning light is
functional it will momentarily
illuminate when the ignition is
turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to the START position, the light will momentarily illuminate just
prior to reaching the START position). If the light remains on, continues
to flash or fails to illuminate, have the ABS serviced immediately. If the
ABS light remains on, it means the anti-lock brake system has
malfunctioned and is disabled, however, the normal brake system will
still function unless the brake warning light also remains illuminated and
parking brake is off. Refer to Brakes in the Driving chapter for more
information.
Safety belt
Illuminates to remind you to fasten
your safety belts. For more
information, refer to the Seating
and safety restraints chapter.
Air bag readiness
•Standard analog instrument
cluster
ABS
Instrument Cluster
12

•Optional electronic instrument
cluster
Illuminates to confirm that the air bags are operational. If the light fails
to illuminate, continues to flash or remains on, have the system serviced
immediately.
Charging system
Illuminates when the battery is not
charging properly.
Engine oil pressure
Illuminates when the oil pressure
falls below the normal range. Check
the oil level and add oil if needed.
Refer to Engine oil in the
Maintenance and specifications chapter.
Low fuel
Illuminates when the fuel level in
the fuel tank is at, or near, empty
(refer to Fuel gauge in this chapter
for more information).
Low washer fluid
Illuminates when the windshield
washer fluid is low.
Speed control
•Standard analog instrument
cluster
The “CRUISE”light comes on when
the ON control is pressed.
AIR
BAG
CRUISE SET
Instrument Cluster
13

The “SET”light comes on when either the COAST/SET or RES/ACCEL
controls are pressed. The “SET”light turns off when the cruise cancel
control is pressed or the brake is applied. Both the “CRUISE”and “SET”
lights turn off when the OFF control is pressed or the ignition is turned
to the OFF position.
•Optional electronic instrument
cluster
This light comes on when either the
COAST/SET or RES/ACCEL controls are pressed. It turns off when the
cruise cancel control is pressed, the brake is applied or the ignition is
turned to the OFF position.
O/D off
Illuminates when the overdrive
function has been turned OFF using
the Transmission Control Switch
(TCS) on the gearshift. If the light
does not come on or the light flashes steadily, have your vehicle serviced
as soon as possible, damage to the transmission could occur.
Door ajar
•Standard analog instrument
cluster
•Optional electronic instrument
cluster
Illuminates when any door is open (or not fully closed).
Turn signals
Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out bulb.
CRUISE
O/D
OFF
Instrument Cluster
14

High beams
Illuminates when the high beam
headlamps are turned on.
Safety belt warning chime
Sounds to remind you to fasten your safety belts.
Headlamps on warning chime
Sounds when the headlamps or parking lamps are on, the key is removed
from the ignition and the driver’s door is opened.
Key-in-ignition warning chime
Sounds when the key is left in the ignition and the driver’s door is
opened.
GAUGES
Standard analog instrument cluster gauges
km/h
0
10
20
30
40 50 60
70
80
90
100
MPH
TRIP A
RPM x 1000
20
40
60 80 100
120
140
160
0
1
2
345
6
7
8
F
H
CE
CRUISE SET
P
R
N
D
2
P
1
Instrument Cluster
15

Optional electronic instrument cluster gauges
Engine coolant temperature gauge
Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the “H”and “C”). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer to Engine coolant in the Maintenance
and specifications chapter.
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level or mixture, the
gauge indication will not be accurate.
Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling
system can burn you badly.
•Standard analog instrument
cluster
ABS
AIR
BAG
SERVICE
ENGINE
SOON
ABS O/D
OFF
OUTSIDE TEMP
INST ECONOMY
AVG. ECONOMY
TO EMPTY
PRND21
FUEL DOOR UNLEADED FUEL ONLY
CRUISE
MPH
km/h
km
F
E
H
C
1/2
N
O
R
M
A
L
0
1
2
345678
P!
BRAKE
X 1000
RPM
TRIP 1
TRIP 2
˚F ˚C
MILES/BAL
L/100 km
H
C
Instrument Cluster
16

•Optional electronic instrument
cluster
Fuel gauge
Displays approximately how much fuel is in the fuel tank. The fuel gauge
may vary slightly when the vehicle is in motion or on a grade.
When refueling the vehicle from empty indication, the amount of fuel
that can be added will be less than the advertised capacity due to the
reserve fuel.
•Standard analog instrument
cluster
•Optional electronic instrument
cluster
H
C
N
O
R
M
A
L
F
E
F
E
1/2
Instrument Cluster
17

Speedometer
Indicates the current vehicle speed.
•Standard analog instrument
cluster
•Optional electronic instrument
cluster
Odometer
Registers the total kilometers (miles) of the vehicle.
•Standard analog instrument
cluster
•Optional electronic instrument
cluster
Refer to Electronic Message Center in the Driver controls chapter for
information on how to switch the display from metric to English
measurements.
km/h
0
10
20
30
40 50 60
70
80
90
100
MPH
TRIP A
20
40
60 80 100
120
140
160
CRUISE
MPH
km/h
km
0
1
2
345678
X 1000
RPM
TRIP 1
TRIP 2
ODO
CRUISE
MPH
km/h
km
0
1
2
345678
X 1000
RPM
TRIP 1
TRIP 2
Instrument Cluster
18

Trip odometer
Registers the kilometers (miles) of individual journeys.
•Standard analog instrument
cluster
To reset, press and hold the control
for one second.
•Optional electronic instrument
cluster
Refer to Electronic Message Center
in the Driver controls chapter for
information on how to switch the
display from Trip 1 and Trip 2
features on the electronic
instrument cluster.
Tachometer
Indicates the engine speed in revolutions per minute.
Driving with your tachometer pointer continuously at the top of the scale
may damage the engine.
•Standard analog instrument
cluster
•Optional electronic instrument
cluster
TRIP A
CRUISE
MPH
km/h
km
0
1
2
345678
X 1000
RPM
TRIP 1
TRIP 2
RPM x 1000
0
1
2
345
6
7
8
CRUISE
MPH
km/h
km
0
1
2
345678
X 1000
RPM
TRIP 1
TRIP 2
Instrument Cluster
19

AM/FM STEREO/CASSETTE (CD CHANGER COMPATIBLE)
Volume/power control
Press the control to turn the audio
system on or off.
Turn the control to raise or lower
volume.
If the volume is set above a certain level and the ignition is turned off,
the volume will come back on at a “nominal”listening level when the
ignition switch is turned back on.
FF REW
SIDE 1 - 2
BASS TREB BAL FADE TAPE
AMS
AM
FM
CD
CLK
VOL - PUSH ON
SHUFFLECOMPCD
EJ
CD
SCAN
DISCS
TUNE
SEEK
321456
VOL - PUSH ON
VOL - PUSH ON
Entertainment Systems
20