Meters UK SmartLink 45 User manual

METERSUK
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Welcome to SmartLink !
This is a manual to show you what to do next....
w w w . m e t e r s . c o . u k
4000123456789
Pulse
Comm
Smart Meter

INSTRUCTIONS
Welcome to SmartLink. All your utilities will be paid online. This is a pay-as-you-go system and all
utilities are prepaid. In order to set up your account, please take note of the SERIAL NUMBER found
at the front of your SmartLink meter, as this will be needed when logging into the website.
Please logon to www.meters.co.uk. On the right hand side
you will see CUSTOMER PORTAL. Click on the link.
Please Click on the red PAY button.
Meter Serial Number
You will be required to enter the meter.
The digits entered will be shown as you type them in.
This will avoid any errors being made.
Once you have entered the meter number, press
CONFIRM.
METERSUK
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Pulse
Smart Meter
C U S T O M E R P O R T A L
Top up this meter or see previous payments:
Meter No: 400456789123
Name/Location: Flat no. 4, Test UK
Details of the meter number and allocation will be shown above the payment button. This is to ensure
that the meter number entered and the address match. If the meter number has not been entered
correctly you can press the CHANGE button, which will take you back a page, where you can re-enter
your meter number.
Change
Press the down arrow and select the amount you would like to pay.
Enter your for payment confirmation to be forwarded to you.email address
Once the amount has been selected, a green box stating PAYMENT will appear.
Click to proceed.
P a y m e n t
P a y
PLEASE TAKE NOTE:
You will not be able to select an
amount if you have not entered
an email address.
400456789123
Confirm
Meter No

The next screen with show you the order reference number and the amount you agree to purchase.
You will need to select the method of payment, by clicking on one of the icons listed.
Once you click on the bank icon, it will bring you onto the Secure Payment Page. Enter your
card number, expiry date and the verification code and press,
If you would like to change the amount you want to pay, press the button.
Once the payment has been processed, the paid amount will be credited remotely to your meter.
Should you wish to check how much you have paid over a period of time you can do so on the first
page when you login. Below the payment selection you will see two boxes with dates. You can select
your date range, press and you will be able to see all your transactions for the period
selected.
Yes, I Confirm my payment
Back
REPORT
To see how much credit you have left on your meter, check the physical SmartLink meter. The default
screen shows how much money is on the meter, to show the screen press the
button. GREEN
CR £ 0.00
Should the credit balance on the meter reach zero, you can use the Emergency Credit function. This
will be set at a predetermined amount (Your landlord should notify you of the amount) and will enable
you to have electricity and/or gas until more credit has been purchased. However, once the emergency
credit has been used up, the meter will switch off and you will not have access to any electricity or gas.
When you go back online to pay, the amount of money used in emergency credit will be deducted off the
amount purchased. ie. Emergency Credit used £ 5.00
Purchased amount £ 15.00 Amount credited to meter £ 10.00
REPORTS
HOW MUCH CREDIT IS ON THE METER
EMERGENCY CREDIT

SmartLink
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s a l e s @ m e t e r s . c o . u k | W h i t e L u n d L a n c a s t e r L A 3 3 B T | 0 1 5 2 4 5 5 5 9 2 9
OPERATING THE SMARTLINK
CREDIT READINGS
SCREENS
EMERGENCY CREDIT AVAILABLE
EMERGENCY CREDIT USED
EMERGENCY CREDIT
PLEASE NOTE ONCE ALL THE EMERGENCY DEBIT AMOUNT HAS BEEN USED - ALL UTILITIES WILL BE TURNED OFF
Once the Debit (DB) or EMERGENCY credit has been used, when you next top-up, the amount will be
deducted off the amount credited. ie. Used Credit £ 7.00 - Top up £ 10.00 = Available Credit £ 3.00
To activate the EMERGENCY CREDIT facility press and hold both the and BLUE GREEN
buttons together for 5 seconds.
SCREEN 1
SCREEN 2
SCREEN 3
SCREEN 1
CR - CREDIT - ELECTRICITY ON
DB - DEBIT - ELECTRICITY OFF
EC - EMERGENCY CREDIT - ELECTRICITY ON
ED - EMERGENCY DEBIT - ELECTRICITY OFF
The following screens are available to view.
PLEASE NOTE: THE ABOVE READINGS MAY NOT ALL BE AVAILABLE ON YOUR METER.
IF YOU METER IS ONLY READING ELECTRICITY AND WATER, THEN GAS WILL NOT APPLY
& VISA VERSA.
NEXT / SCROLL DEFAULT TO MAIN SCREEN
EL 0.0 KWh
CR £ 0.00
GA 0.0 m³
DEFAULT SCREEN
CREDIT amount available on the meter. This will be shown in pounds.
ELECTRICITY usage total in KWh.
GAS usage total in cubic metres
SCREEN 4
WA 0.0 m³
WATER usage total cubic metres
4000123456789
Pulse
Comm
Smart Meter