MGE UPS Systems 66102 User manual

www.mgeups.com
Network
Management Card (66102)
User Manual
THE UNINTERRUPTIBLE POWER PROVIDER
Network Management Card – User Manual 34003991EN/GA Page 1/63
Minislot 2006 Edition

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Contents
1 MGE NETWORK SOLUTION ___________________________________________________________________________________4
1.1 GENERAL PRESENTATION ___________________________________________________________________________________4
1.1.1 Connecting the UPS to the Ethernet network_______________________________________________________________4
1.1.2 Protection of the computers / servers_____________________________________________________________________5
1.1.3 Supervision of the UPSs over the network_________________________________________________________________5
1.1.4 Connection _________________________________________________________________________________________5
1.2 PRESENTATION OF THE NETWORK MANAGEMENT CARD (NMC) _______________________________________________________6
1.2.1 Compatibility with UPSs _______________________________________________________________________________6
1.2.2 Direct sending of E-mail _______________________________________________________________________________7
1.2.3 Sending text messages (SMS)__________________________________________________________________________7
1.2.4 Compatibility with the Network Managment Systems (NMS) – Trap sending ______________________________________7
1.2.5 Environment Sensor (option) ___________________________________________________________________________7
1.3 TECHNICAL DATA _________________________________________________________________________________________7
1.3.1 Hardware characteristics ______________________________________________________________________________7
1.3.2 EMC Compatibility ___________________________________________________________________________________7
1.3.3 Configuration _______________________________________________________________________________________8
1.3.4 Administration_______________________________________________________________________________________8
1.3.5 Network ___________________________________________________________________________________________8
1.3.6 Environment sensor __________________________________________________________________________________8
1.3.7 MIB (Management Information Base) ____________________________________________________________________9
1.3.8 Default parameters___________________________________________________________________________________9
2 INSTALLATION_____________________________________________________________________________________________10
2.1.1 Unpacking and check on contents ______________________________________________________________________10
2.1.2 Indications ________________________________________________________________________________________10
2.1.3 Installation in the UPS _______________________________________________________________________________11
2.1.4 Sensor installation (option)____________________________________________________________________________11
3 CONFIGURATION___________________________________________________________________________________________12
3.1.1 Configure IP parameters _____________________________________________________________________________12
3.1.2 Test after configuration_______________________________________________________________________________13
4 SUPERVISION AND ADMINISTRATION BY BROWSER ____________________________________________________________14
4.1.1 Optimising the performance of your browser ______________________________________________________________14
4.2 UPS__________________________________________________________________________________________________15
4.2.1 UPS properties page ________________________________________________________________________________15
4.2.2 On-line help _______________________________________________________________________________________17
4.2.3 UPS control _______________________________________________________________________________________18
4.2.4 UPS weekly schedule programming ____________________________________________________________________20
4.2.5 Shutdown parameters _______________________________________________________________________________21
4.2.6 Viewing the alarms__________________________________________________________________________________23
4.2.7 Measurements _____________________________________________________________________________________24
4.2.8 Event log__________________________________________________________________________________________25
4.2.9 System log ________________________________________________________________________________________25
4.3 NOTIFICATION ___________________________________________________________________________________________26

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4.3.1 Email Notification ___________________________________________________________________________________26
4.3.2 E-mail Message Settings _____________________________________________________________________________28
4.4 CONFIGURATION _________________________________________________________________________________________30
4.4.1 Network settings____________________________________________________________________________________31
4.4.2 System ___________________________________________________________________________________________33
4.4.3 Notified Applications_________________________________________________________________________________34
4.4.4 Central shutdown configuration ________________________________________________________________________36
4.4.5 Access control _____________________________________________________________________________________37
4.4.6 Date and time______________________________________________________________________________________39
4.4.7 Firmware upload____________________________________________________________________________________40
4.5 ENVIRONMENT SENSOR (OPTION) ____________________________________________________________________________41
4.5.1 Characteristics _____________________________________________________________________________________41
4.5.2 Environment Status _________________________________________________________________________________42
4.5.3 Environment Settings ________________________________________________________________________________43
4.5.4 Log ______________________________________________________________________________________________45
5 SERVER PROTECTION ______________________________________________________________________________________46
5.1 SET-UP OF THE SHUTDOWN PARAMETERS ______________________________________________________________________46
5.1.1 Shutdown criteria managed by the Network Management Card _______________________________________________46
5.1.2 Controlled outlets ___________________________________________________________________________________47
5.1.3 Protection of a server connected to a controlled outlet ______________________________________________________48
5.2 THE DIFFERENT SERVER AND UPS SHUTDOWN SEQUENCES _________________________________________________________49
5.2.1 Extended power outage, shutdown initiated by the Shutdown Timer (Shutdown after)______________________________49
5.2.2 Extended power outage, shutdown initiated by the "Low battery power" message_________________________________49
5.2.3 Case of power restoration before the end of the "shutdown duration" counter ____________________________________50
6 CONFIGURATION VIA RS232 _________________________________________________________________________________51
6.1 CHOICE 1: RESTART / RESET _______________________________________________________________________________51
6.2 CHOICE 2: NETWORK CONFIGURATION ________________________________________________________________________51
6.2.1 Choice 1: Read Network settings_______________________________________________________________________52
6.2.2 Choice 2: Modify Network settings______________________________________________________________________52
6.3 CHOICE 3: LOST PASSWORD / SET LOGIN PASSWORD TO DEFAULT ___________________________________________________52
6.4 CHOICE 4: RETURN TO DEFAULT CONFIGURATION ________________________________________________________________53
7 APPENDICES ______________________________________________________________________________________________54
7.1 TABLES OF ALARMS AND EVENTS_____________________________________________________________________________54
7.1.1 Table of alarms_____________________________________________________________________________________54
7.1.2 Table of UPS events_________________________________________________________________________________55
7.1.3 Table of system alarms ______________________________________________________________________________56
7.2 SNMP OBJECTS _________________________________________________________________________________________57
7.2.1 MGE MIB _________________________________________________________________________________________57
7.2.2 Table des TRAPS : (1.3.6.1.4.1.705.1.11) ________________________________________________________________60
8 GLOSSARY ________________________________________________________________________________________________61

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1 MGE Network Solution
1.1 General Presentation
MGE Network Solution:
Zprovides information on events concerning the supply of power to the computers connected to your computer network,
Zcarries out automatic shutdown of computer systems,
Zmonitors and controls all the UPSs connected to the network.
As illustrated in the picture below, MGE Network Solution provides these 3 main functions:
Zsupervision of the UPSs over the Network,
Zprotection of the computers,
Zconnexion of the UPS to the Network.
1.1.1 Connecting the UPS to the Ethernet network
This function can be performed either through network Cards inserted in the UPS (Network Management Card) or through a software "agent"
running on a nearby PC that is called the Network Management Proxy.
The Network Management Card or Proxy:
manages communication with the UPS (as well as local protection of the machine on which Proxy is installed),
periodically accesses the information concerning the UPS,
makes this information available to the connected applications (Network Shutdown Modules, Web Browser, Network Management Systems,
Enterprise Power Manager),
sends notifications on certain events
Operation may be in standard secure mode (the default mode) or in SSL secure mode (Secure Socket Layer SSL).

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1.1.2 Protection of the computers / servers
This function is performed by the Network Shutdown Module installed on each of the servers to be protected.
Note that the Shutdown Module is available on several Operating Systems.
The Network Shutdown Module:
continuously waits for information from the Network Management Card / Proxy connected to the MGE UPS.
warns administrators and users if AC power fails and proceeds with graceful system shutdown before the end of battery backup power is
reached.
1.1.3 Supervision of the UPSs over the network
Depending on your needs, you can either use:
your Internet browser to monitor each UPS, as Management Proxy and Management Card include a Web server.
your company’s standard Network Management System (HP-Openview, CA Unicenter, HP Insight Manager, IBM Tivoli Netview). To simplify
integration of MGE UPSs, you can use one of the Network Management System Kits for MGE devices. These kits are available on the
Management Pac 2 CD-ROM. (ref 66923)
the MGE supervisor "Enterprise Power Manager"
1.1.4 Connection
Before installing the MGE Network Solution, the UPS must be set up as indicated in the steps below.
Shut down the computers to be protected by the UPS.
Connect the UPS to a wall outlet. (For UPSs above 3kVA, please refer to the UPS installation manual)
Connect the power cord of each computer to an outlet on the UPS. (For UPSs above 3kVA, please refer to the UPS installation manual)

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1.1.4.1 How to connect UPS / agent / network:
Insert the optional card in the UPS and connect the UPS to the computer network.
Start the MGE UPS, then the computers.
1.1.4.2 Setting up the protection:
Set up the Network Management Card (see user manual).
Install and configure the Network Shutdown Module on all machines that are to be protected by the UPS.
The software components for each platform and the user manuals are on the Solution-Pac-2 CD or are available for download on the
www.mgeups.com Web site, in the “Download area” section.
1.2 Presentation of the Network Management Card (NMC)
1.2.1 Compatibility with UPSs
The Minislot Network Management Card is compatible with the following UPSs:
Pulsar Evolution 500 / 800 / 1100 From technical level 06
Pulsar Evolution 2200 / 3000 From technical level 05
Pulsar Evolution 1500 From technical level 05
EXtreme C 700 / 1000 / 1500 From technical level B2
EXtreme C 2200 - 3200 From technical level 02
Pulsar EX 700 / 1000 / 1500 RT (US°) From technical level 03
Pulsar EX 2200 / 3200 (US°) From technical level 09
Pulsar M 2200 / 3000 All models
Pulsar 700 / 1000 / 1500 All models
Note:
If the UPS's NT is below that indicated in the table above, contact MGE's technical support.
The Network Management Card (66102) is not compatible with Pulsar EX 7/10, Pulsar EX 15/20/30, Pulsar ESV+, 8/11/14/22 ranges.
Network Management Cards acquire information on the operation status of the UPS systems and provide remote control of these systems by
means of an ETHERNET network from any SNMP administration station or Web browser.
They also supply alarms to the Network Shutdown Modules to trigger shutdown or other automatic actions for protected servers.
Network Management Cards are compatible with the "Enterprise Power Management" supervision system and with the MGE UPS SYSTEMS
network protection system.
ZNetwork Shutdown Module
ZEntreprise Power Manager
ZManagement-Pac 2

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1.2.2 Direct sending of E-mail
When a UPS event occurs, the Network Management Card can directly notify up to 4 intranet or extranet addresses by e-mail. (see E-mail
Notification and E-mail message settings)
1.2.3 Sending text messages (SMS)
The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible with mobile telephone
e-mail/SMS transfer systems proposed by ISPs. The format to be used depends on the service provider. For example,
[email protected] (text messages).
1.2.4 Compatibility with the Network Managment Systems (NMS) – Trap sending
The Network Management Cards are compatible with the major Network Management Systems (IBM Tivoli, CA Unicenter, HP Insight
Manager). The Management-Pac 2 offering includes the necessary SNMP plug-ins to allow an easy integration in the NMS. Events are
notified by SNMP trap.
ZNMS can subscribe on page “Notified Applications”
ZThe trap list is given in the appendix.
1.2.5 Environment Sensor (option)
The Environment Sensor (66846) solution comprises a box to be connected to the Card Settings port of the Network Management
Cards.
Environment Sensor enables measurement of temperature and humidity around the UPS, consideration of external alarms via 2 dry
contacts and notification of alarms according to pre-programmed thresholds. (see Environmen Status and Environment Configuration)
1.3 Technical data
1.3.1 Hardware characteristics
Dimensions
ZDimensions (L x l x H) 132 x 66 x 42 mm
ZWeight (gr) 70 g.
Storage
ZStorage temperature -10°C to 70°C
Ambient conditions
ZOperating temperature 0°C to 40°C
ZAmbient humidity 90% RH max without condensation
ZRoHS 100% compatible
1.3.2 EMC Compatibility
When correctly installed and used in accordance with the manufacturer's instructions, the Network Management Card complies with the
following standards:
ZSafety for ATI: IEC/EN 60950-1 2002
ZEMC: EN 61000-6-2 (2002), EN 61000-6-3 (2002). IEC/EN 62040-2 (2002)
As per European directives:
ZLow voltage: 73/23/EEC and 93/68/EEC.

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ZEMC: 89/336/EEC and 93/68/EEC.
1.3.3 Configuration
The user can configure the card with one of the following means:
ZWeb browser
ZLocal serial link (network parameters)
ZBOOTP/DHCP (network parameters)
1.3.4 Administration
ZUp to 50 workstations protected by Network Shutdown Modules - Central or local configuration.
ZUp to 5 browsers connected at the same time (3 in SSL).
ZMinimum recommended browser versions: Internet Explorer 6.x, Mozilla Firefox 1.5, Netscape 6.x
ZE-mail sending configurable according to UPS alarms and transmission of a periodical report.
ZControl of UPS on/off switching via the HTML interface.
ZAdjustment and control of PowerShare outlets via the HTML interface, sequential starting of the installation and optimisation of backup
time by shutting down non-priority systems.
ZAutomatic data and time adjustment via NTP server.
ZProtection by encrypted password.
ZProtection by secure SSL connection.
ZSaving of logs in the non-volatile memory.
ZLanguages available: English / French / Spanish / German / Italian
ZOn-line help in English available for each page.
ZCard firmware updated via the network
1.3.5 Network
ZFast ETHERNET 10/100 Mbits compatibility with auto-negotiation on the RJ45 outlet
1.3.5.1 List of ports used
ZBootP, DHCP UDP 68 , 67
ZHTML TCP 80
ZSSL TCP 443
ZNSM connection TCP 5000
ZSMTP 25
ZNTP 123
ZSNMP V1 161
ZTRAP SNMP 162
1.3.6 Environment sensor
ZTemperature measurement from 0 to 70°C with +/- 1°C accuracy
ZMeasurement of humidity from 0 to 100% with +/- 6% accuracy
ZMin / max time-stamped function for temperature and humidity
ZChoice of temperature readings in Celsius or Fahrenheit
ZHigh and low thresholds, hysteresis and offset adjustable via Web interface

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ZPossibility of notification of status changes by e-mail, SMS or SNMP trap
ZPosition detection of 2 dry contacts (maximum sensor/contact distance: 20 m)
ZName and status of each configurable contact
ZRecording of events and measurements in the card log
ZPossibility of shutting down the installation in the event of a threshold being exceeded or on opening / closure of a dry contact
ZConnection to the card with straight CAT5 RJ45 network cables (maximum card/sensor distance: 20 m)
ZHot installation
1.3.7 MIB (Management Information Base)
ZCompatible with MIB MGE V1.7
The list of objects managed can be found in the appendix
1.3.8 Default parameters
Function Parameter Default value Possible value
Network IP address 172.17.16.16 Network IP address
Subnet mask 255.255.0.0 Network IP address
Gateway Address 0.0.0.0 Network IP address
BOOTP/DHCP Enabled Active / Deactivated
Firmware Upload Enabled Active / Deactivated
SMTP server smtpserver 31 characters maximum
System UPS Contact Computer Room Manager 49 characters maximum
UPS Location Computer Room 49 characters maximum
History log interval (sec.) 60 5 to 99999 sec.
Environment log interval (sec.) 300 60 to 99999 sec.
Default Language English English / French / Spanish /
German / Italian
Manager table empty 50 maximum
Access control User name MGEUPS 10 characters maximum
Password MGEUPS 10 characters maximum
Community name read public 49 characters maximum
Trap port 161 Non configurable
Date and time Date and time adjustment Synchronise with an NTP server Synchronise with an NTP server
Synchronise manually
NTP server pool.ntp.org 49 characters maximum
Serial link Speed 9600 baud Non configurable
Data bits 8Non configurable
Stop bits 1Non configurable
Parity without Non configurable
Flow control without Non configurable

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2 Installation
2.1.1 Unpacking and check on contents
The installation kit contents:
ZA Network Management Card (66102)
ZA serial communication cable for configuration (34003918)
ZInstallation manual (34003905)
2.1.2 Indications
Ethernet port
LED Colour Activity Description
ACT Green ZOff ZCard not connected to the network.
ZOn ZCard connected to the network but
without activity
ZFlashing ZPort is active in receiving /
transmission
100M Orange ZOff ZPort operating at 10Mbits/s.
ZOn ZPort operating at 100Mbits/s.

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Service port
LED Colour Activity Description
UPS Green ZOff ZCard startup in progress.
Data ZOn ZCommunication with UPS in progress
ZFlashing ZNormal operation.
Communication with the UPS is
operational
RS232 Orange ZOff ZConfiguration menu is active
ZOn ZNormal operation. Configuration
menu is deactived
ZFlashing ZCommunication with the Environment
Sensor (option).
2.1.3 Installation in the UPS
The Network Management Card (66102) can be "hot" installed in all UPSs of the MGE UPS SYSTEMS range equipped with a Minislot
without having to shut it down.
ZRemove the protective plastic cover from the Minislot
ZNote the card's MAC address prior to insertion
ZInsert and tighten the card's retaining screws
ZConnect the ETHERNET cable
ZWait 2 min.; the card is completely operational when the green UPS Data LED flashes continuously
2.1.4 Sensor installation (option)
The Environment sensor is available as an option on the Network Management Card and is available from MGE UPS SYSTEMS (reference
66846).
The sensor allows remote monitoring of the UPS's environment through regular measurements: temperature, humidity, status of two external
contacts. It also enables notification of alarms (e-mail, trap SNMP) according to pre-programmed thresholds.
It is connected to the Service port (Settings/Sensor) directly on the Network Management Card with a standard Ethernet cable (20 meters
maximum).
Recognition is automatic. Supervision and configuration are performed via a menu that can be accessed directly from the home page.

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3 Configuration
3.1.1 Configure IP parameters
Once the card has started:
Connect one end of the cable (34003918) to the Service port.
If the environment sensor was previously connected, the card must be restarted in order to access the configuration menu.
Connect the other end of the cable to the COM port (IOIOI) of a PC.
Launch a HyperTerminal™ type emulator with the following configuration:
Speed: 9600
Data bits: 8
Parity: none
Stop bits: 1
Flow control: none
"Locally reproduce the characters entered" option: deactivated.
Enter MGEUPS or mgeups. The main menu is displayed:
3.1.1.1 Your network is equipped with a DHCP server
The card is configured by default with this service activated.
The card automatically collects IP parameters.
To know the IP parameters, type 2, then type 1. The menu is displayed:
Note the IP address.
To exit, enter 3 then 7. The card is operational.
Note: As long as the card is not connected to the network, it continuously attempts to make connection. Once the connection has been
established, the operational mode presented in the table above becomes effective.
3.1.1.2 Your network is not equipped with a DHCP server
In the main menu enter 2, then 2 again.
Follow the instructions and enter the static IP parameters.

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At the end of the menu, wait for the "Done" message to be displayed indicating that the IP parameters have been saved.
Return to the main menu and enter 1.
The card restarts with the new IP parameters.
3.1.2 Test after configuration
To check that the Network Management Card is operational after installation and configuration.
From a station connected to the same subnet as the card, open a web browser and enter the IP address of the card in the address field
Check the display of the home page.

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4 Supervision and administration by browser
ZOn a computer equipped with a Web browser (Internet Explorer, FireFox or Netscape recommended), enter the address initialised
previously in the Installation chapter (e.g. http://172.17.16.16.)
The "UPS properties" home page is displayed.
4.1.1 Optimising the performance of your browser
ZTo view status changes on the UPS in real time, the browser must be configured so that it automatically refreshes all the objects on the
current page.
Example on IE 6: Tools / Internet Options / General / Parameters menu, tick Every time this page is visited and validate.

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4.2 UPS
4.2.1 UPS properties page
ZThis page gives instant access to the essential information about your UPS.
This page is automatically refreshed every 10 seconds.
4.2.1.1 "UPS" zone: general information on the UPS.
Indication of the picture and generic name of the UPS range
Computer room: Customised name of your system.
You can change this name on the "System" page.
4.2.1.2 "UPS status" zone: Essential information:
ZThe various icons showing the status of the UPS are:
•
•Normal operation
•
•Alarm present. This icon links directly to the alarm
page.

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•
•Utility power present
•
•Battery operation
•
•Loss of communication with the UPS
•
•Battery fault
•(green outlet) •Outlet powered
•(red outlet) •Outlet not powered or not protected
"Communication": indicates the status of the communication between the card and the UPS
"Power source": indicates whether the power comes from the utility or from the UPS battery
"Batteries": indicates whether the battery is being charged, discharged, or is faulty
"Output load level": indicates the power percentage used at UPS output
"Master output": indicates if the UPS output is protected
"Controlled outlets": indicates if the controlled outlets (if available) are powered.
4.2.1.3 "Battery status" zone
Z"Bargraph": graph showing the remaining battery charge (in percent)
Z"Battery charge level": remaining battery charge (in percent)
Z"Remaining backup time": Estimation of the battery's maximum backup time remaining before UPS shutdown
Z"Last periodic test": Result of the last automatic battery test carried out by the UPS
Possible values are:
- OK: the test was completed correctly
– NOK: the battery needs to be checked
– Deactivated: the automatic battery test is not validated on the UPS
The "About your UPS" zone provides information on the UPS and the card, in particular, the model range and software version.

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4.2.2 On-line help
On-line contextual help in English is available at the top of each page by clicking on the Help link, which is always located on the top right
corner. The navigation menu of the on-line help is identical to that of the card's pages.
The Help page always opens a new window.

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4.2.3 UPS control
Click on the "UPS Control" section in the menu
UPS configuration may prevent the shutdown and restart commands from being properly run. Read the UPS user manual for more
information.
This page enables triggering of startup and shutdown sequences for the UPS main output and controlled outlets.
ZThe status of each output is displayed by a symbol associated with the Off label (red symbol) or On (green symbol).
ZThe shutdown sequences take into account the time required for the registered servers to shut down without losing data (see shutdown
parameters).
ZThe main outlet has priority over the controlled outlets. Shutdown of the main outlet causes the controlled outlets to shut down. Controlled
outlets can only be started if the master outlet is on.
The Check column proposes six different commands, and a command is only actually started after clicking on 'Execute':
"Safe power down": A sequence to switch off output power is launched immediately. The systems supplied are shut down correctly while the
shutdown sequence is running, then the output is cut.
"Safe power down & reboot": A sequence to switch off then restore output power is launched immediately. The powered systems are shut
down correctly during the shutdown sequence, then the output is switched off.
Finally, the restart sequence is launched at the end of the time delay specified in the "Toggle duration" parameter. The output status is
updated.

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"Immediate On": A sequence to switch on output power is launched immediately. The output is re-powered and the systems supplied start up
correctly.
"Delayed, safe power down": This is the same switch off sequence as for the "Safe power down" command, but postponed by the number
of seconds programmed in the "Off Delay" parameter.
"Delayed, safe power down & reboot": This is the same switch off then on sequence as for the "Safe power down & reboot" command, but
postponed by the number of seconds programmed in the "Off Delay" parameter.
"Delayed On": This is the same switch on sequence as for the "Immediate On" command, but postponed by the number of seconds
programmed in the "On Delay" parameter.
The Save button saves the Off Delay, Toggle duration and On Delay parameters on the card.
Security: The administrator must click on Save and enter his/her login/password to save modifications or run commands. The default
login and password by default are: MGEUPS

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4.2.4 UPS weekly schedule programming
Click on the "Weekly schedule" section of the menu.
UPS configuration may prevent the shutdown and restart commands from being properly run. Read the UPS user manual for more
information.
The weekly schedule enables the administrator to optimise power consumption or program a reboot of the protected equipment at a set time.
In a shutdown sequence, the Network Shutdown Modules connected to the card are informed and ensure that each machine is shut down
correctly before the UPS output is switched off.
Up to 7 UPS shutdown sequences can be programmed in one week, with a minimum shutdown delay of 30 minutes.
The On / Off sequences are valid only if the card's time has been properly set.
Security: The administrator clicks on "Save" and enters his/her login / password to save any edits. The login and password by default are:
MGEUPS