Microchip Technology PD-9501-10GCO/DC Troubleshooting guide

PD-9501-10GCO/DC
Single-port PoE Midspan User Installation Guide
Introduction
Microchip’s family of PD-9501-10GCO/DC Power over Ethernet (PoE) midspan unit is a single-port high-power
PoE outdoor solution that offers a cost-effective IEEE® 802.3bt compliant and pre-BT support for IEEE® 802.3af/at
standard guaranteeing 60W power and ensures a safe and reliable operation in outdoor environments for standard
PoE data terminal. The PD-9501-10GCO/DC unit supports emerging wireless 10 Gbps devices such as wireless
IEEE® 802.11ac access points.
PoE Midspans power devices that are PoE enabled or equipped to receive PoE. These devices are called power
devices (PDs).
Features
PD-9501-10GCO/DC midspan unit offers the following key features:
• Outdoor Rated: IP66 and IP67
• Extended Temperature Range: –40 °C to 65 °C
• Supports 10/100/1000 Mbps and 2.5/5/10 Gbps Data Rates
• Standards Compliant: IEEE 802.3bt and IEEE802.3af/at
• Plug and Play Installation
• Includes Integrated Surge Protection
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 1

Table of Contents
Introduction.....................................................................................................................................................1
Features.................................................................................................................................................. 1
1. Standards and Safety Guidelines............................................................................................................4
1.1. Part Number Definition.................................................................................................................4
1.2. Electrical Compatibility Approvals................................................................................................ 4
1.3. Safety Standard Approvals...........................................................................................................4
1.4. CE Marking...................................................................................................................................4
1.5. GS Compliance............................................................................................................................ 4
1.6. Surge/Lightening Protection.........................................................................................................4
1.7. Safety Information........................................................................................................................ 5
2. Information en Matière de Sécurité......................................................................................................... 6
2.1. Directives Générales....................................................................................................................6
2.2. Mises en Garde............................................................................................................................6
3. PoE Midspan Unit Installation................................................................................................................. 7
3.1. Parts List...................................................................................................................................... 7
3.2. Additional Parts............................................................................................................................ 7
3.3. Midspan Unit Installation.............................................................................................................. 8
4. Installation of Cables............................................................................................................................. 11
4.1. DC Power Cable Installation.......................................................................................................11
4.2. RJ45 Cable Installation.............................................................................................................. 12
4.3. Data and Power Connection...................................................................................................... 13
5. Troubleshooting.....................................................................................................................................14
5.1. Preliminary Steps....................................................................................................................... 14
5.2. Troubleshooting Steps................................................................................................................14
6. Specifications........................................................................................................................................ 15
6.1. Environmental Specifications..................................................................................................... 15
6.2. Electrical Specifications..............................................................................................................15
6.3. Interface..................................................................................................................................... 15
7. Technical Support..................................................................................................................................16
8. Revision History.................................................................................................................................... 17
The Microchip Website.................................................................................................................................18
Product Change Notification Service............................................................................................................18
Customer Support........................................................................................................................................ 18
Microchip Devices Code Protection Feature................................................................................................18
Legal Notice................................................................................................................................................. 19
Trademarks.................................................................................................................................................. 19
PD-9501-10GCO/DC
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 2

Quality Management System....................................................................................................................... 20
Worldwide Sales and Service.......................................................................................................................21
PD-9501-10GCO/DC
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 3

1. Standards and Safety Guidelines
The following sections describe the standard and safety guidelines for the product.
1.1 Part Number Definition
PD-9501-10GCO/DC: 4–pairs DC input family.
Table 1-1. Part Number Definition
Symbol Description
DC Midspan has DC input.
1.2 Electrical Compatibility Approvals
Microchip’s PD-9501-10GCO/DC series complies with the following standards:
• EN55035
• EN55032: Class B
• FCC Part 15: Class B
• VCCI
1.3 Safety Standard Approvals
Microchip meets the following safety standards. Consult Microchip for a complete list of safety certifications.
• UL/IEC/EN62368-1
• UL/IEC/EN60950-22
• GS Compliance
1.4 CE Marking
CE marking on this product indicates that this product complies with the Electromagnetic Compatibility (EMC)
Directive.
1.5 GS Compliance
GS marking on this product indicates that this product complies with the German Product Safety Act.
1.6 Surge/Lightening Protection
Microchip’s PD-9501-10GCO/DC is designed according to the following EMC requirements.
• ITU-T K.21 (6 kV enhanced surge)—Port and DC Main
• EN61000-4-5 (6 kV)—Port and DC Main
• GR-1089-CORE Issue 6—Port Only
PD-9501-10GCO/DC
Standards and Safety Guidelines
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 4

1.7 Safety Information
Read the safety information before using the PoE midspan unit.
1.7.1 General Guidelines
Read the following safety information before carrying out any installation, removal, or maintenance procedure on the
PoE midspan. Warnings contain directions to be followed for the safety of personal and product.
1.7.2 Warnings
• Read installation instructions in 3. PoE Midspan Unit Installation before connecting midspan to its power
source.
• Follow basic electricity safety measures when connecting the PoE midspan to its power source.
• Only trained and qualified personnel must be allowed to install, replace, and service this equipment.
• A voltage mismatch can damage the equipment and can pose a fire hazard. If voltage indicated on the label is
different from the power outlet voltage, do not connect midspan to this outlet.
• All wiring and connections must comply with NFPA 70 (NEC) and state and local regulatory requirements.
• Power supply cord must not be attached to the building surface or run through walls, ceilings, floors, and similar
openings in the building structure.
• Measures must be taken to prevent physical damage to the power supply cord, including proper routing.
• Data and Data and Power ports of the midspan are shielded RJ45 data sockets. They cannot be used as Plain
Old Telephone Service (POTS) sockets. Only connect RJ45 data connectors to these sockets.
• When disposing this product, follow all local laws and regulations.
PD-9501-10GCO/DC
Standards and Safety Guidelines
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 5

2. Information en Matière de Sécurité
Lire les informations suivantes en matière de sécurité avant d'utiliser d'activer l'alimentation sur votre appareil
Ethernet midspan.
2.1 Directives Générales
Lire les informations suivantes en matière de sécurité avant d'installer ou enlever quoi que ce soit, ou procéder à
l'entretien de l'alimentation de votre appareil Ethernet midspan. Les mises en garde contiennent des instructions qui
doivent être suivies pour la sécurité des personnes et du produit. Suivre les instructions soigneusement.
2.2 Mises en Garde
• Lire les instructions d'installation dans 3. PoE Midspan Unit Installation avant de connecter le midspan à une
source d'alimentation.
• Suivre les mesures de sécurité électrique de base lors de la connexion de l'injecteur PoE à sa source
d'alimentation.
• Seul du personnel formé et qualifié doit être autorisé à installer, remplacer et entretenir cet équipement.
• Une disparité de voltage peut endommager l'équipement et constituer un risque d'incendie. Si le voltage indiqué
sur l'étiquette est différent du voltage de la source d'alimentation, ne pas connecter le midspan à cette prise.
• Tous les câblages et connexions doivent être conformes à la norme NFPA 70 (NEC) et aux exigences
réglementaires locales et nationales.
• Le cordon d'alimentation ne doit pas être fixé à la surface du bâtiment ni passer à travers les murs, les plafonds,
les planchers et les ouvertures similaires de la structure du bâtiment.
• Des mesures doivent être prises pour éviter tout dommage physique au cordon d'alimentation, y compris son
acheminement correct.
• Les ports Data et Data et Power du PoE midspan sont des prises de données blindées RJ45. Elles ne peuvent
pas être utilisées comme prises de service téléphonique traditionnel. Connecter seulement des connecteurs de
données RJ45 à ces prises. Le câblage Ethernet connexe doit être limité à l'intérieur de l'immeuble.
• Pour disposer/jeter ce produit, suivre les lois et règlements locaux.
PD-9501-10GCO/DC
Information en Matière de Sécurité
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 6

3. PoE Midspan Unit Installation
The following sections describe the procedure for installing the midspan unit.
Note: Do not use a cross-over cable between the PoE midspan output port and load device.
Warnings:
1. When connecting the DC input terminals, take extra care to ensure that the +ve and –ve terminals are
connected with the correct polarity.
2. Ensure the DC power is within the allowed range.
3. Earth ground screw must be connected to earth ground in all types of installations.
3.1 Parts List
The following table lists the parts included in the kit.
Quantity Component
1 60W midspan, outdoor model
1 DC female connector
1 Quick installation guide
3.2 Additional Parts
The following table lists the additional parts recommended for midspan installation.
Quantity Part
1 Screwdriver
1 Wire stripper
1 Solid Wrench No. 27 or Adjustable Wrench
PD-9501-10GCO/DC
PoE Midspan Unit Installation
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 7

3.3 Midspan Unit Installation
This section describes the prerequisites and available installation options for the midspan unit.
The following figure shows the overview of the midspan unit.
Figure 3-1. Product Overview
3.3.1 Prerequisites
Note the following before mounting the PoE midspan unit to a fixed location:
• To ensure weather-proof connection in order to meet IEC60529 level IP67, PoE midspan DC power plug needs
to be connected to a weather-proof DC power source box.
• Do not cover the midspan or block the airflow to the PoE with any foreign objects.
• Keep the midspan away from excessive heat and free from vibration.
• Ensure that the cable length from the Ethernet network source to the terminal does not exceed 100 meters (333
feet). The midspan is not a repeater and does not amplify the Ethernet data signal.
• The midspan has no ON-OFF switch, simply plug the midspan into an DC power source.
• PoE midspan DC power lines must be connected to the socket-outlet that shall be installed near the equipment
and be easily accessible.
PD-9501-10GCO/DC
PoE Midspan Unit Installation
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 8

3.3.2 Installation Options
The following two options are available for installing this midspan unit:
1. Wall Mounting: PoE midspan unit can be mounted on a wall/bench (all kind of flat surfaces such as wood,
brick, concrete etc) using the mounting holes.
CAUTION
Use only a solid mounting surface to install the midspan unit, do not install on a drywall or
plasterboard walls.
2. Pole Mounting—Using the optional mount kit.
Note: The mounting kit is not provided with the midspan unit. Contact 7. Technical Support for more
information on ordering the mounting kit (Part Number: PD-OUT/MBK/GCO).
3.3.2.1 Wall Mounting
Follow the procedure to mount the unit directly to a wall.
1. Using the screw holes of the midspan as a template, put marks on the mounting surface (a wall of wood, brick
or concrete) to mark drill points, and drill four holes.
2. With the unit attached to the mounting surface, insert four mounting screws through the screw holes on the
unit and into the mounting surface.
Notes:
• For bricks or concrete wall, use anchor screws (5 mm x 40 mm), and for wooden wall, use wood screws
(5 mm x 40 mm).
• The screws are not provided with the kit.
3. Tighten each screw until the midspan unit is securely attached to the mounting surface.
Note: The dimensions in the above figure are in millimeters.
PD-9501-10GCO/DC
PoE Midspan Unit Installation
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 9

3.3.2.2 Pole Mounting
Before installing the midspan, ensure that all the items listed in the 3.1. Parts List are available in the kit. If any item
is missing, notify your Sales or Customer Service Representative from Microchip.
Follow the procedure to mount the unit on a pole using a mounting bracket.
1. Attach the pole bracket to the midspan using four pan head screws and tighten the pan head screws to 1.1
Nm.
2. Place the midspan/pole bracket assembly onto the pole. Tighten the midspan/pole bracket assembly to the
pole using worm clams, as shown in the following figures.
Notes:
• Pole bracket supports poles with diameters ranging from 60 mm to 200 mm (2.5 inches to 8 inches).
• The unit must be installed with DATA IN, and DATA & PWR OUT ports facing down, as shown in the
following figures.
PD-9501-10GCO/DC
PoE Midspan Unit Installation
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 10

4. Installation of Cables
This chapter describes the procedure for installing the cables to the midspan unit.
4.1 DC Power Cable Installation
The following table lists the DC cable specifications.
Table 4-1. DC Cable Specifications
Parameter Value
Recommended cable type North America—SJOW or SOOW
Worldwide—H05RN-F or H07RN-F
Voltage rating 300V (or better recommended)
Temperature range –40 ℃ to 65 ℃ (or better recommended)
Cable size 16 AWG 2C
1.5 mm2 2C
Cable outer dimension Dia. 3/16 in. to 3/8 in.
Dia. 5.0 mm–9.5 mm
Approved for indoor and outdoor applications.
The following figure shows the DC cable connection to the midspan unit.
Figure 4-1. DC Cable Connection
1.5 Nm
8mm (5 /16 in)
25mm (1 in) 0.5 Nm
2
1
“-“
i
“+“
PD-9501-10GCO/DC
Installation of Cables
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 11

4.2 RJ45 Cable Installation
The following steps describe how to install the RJ45 cable to the midspan unit.
1. Remove the upper cap, blank plug, and washer from the DATA IN port.
2. Insert the cable through the upper cap and the washer and plug into the DATA IN port.
3. Slide the washer and the upper cap towards the midspan and hand-tighten the upper cap onto the DATA IN
port.
Note: Secure the gland until the rubber gasket is firmly closed around the cable.
4. Repeat step 1 to step 3 to connect the RJ45 cable to the DATA & PWR OUT port.
Notes:
1. Use cable up to 5 Gig Cat 5e and above outdoor grade.
2. Use cable up to 10 Gig Cat 6 and above outdoor grade.
PD-9501-10GCO/DC
Installation of Cables
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 12

4.3 Data and Power Connection
Note: This unit has no ON-OFF switch, simply plug the unit to a DC power source.
Follow the procedure to connect the data and power source to the midspan unit.
1. Connect the DATA IN (input) jack from the midspan to remote Ethernet network (item 2 in the following figure).
2. Connect the DATA & PWR OUT (output) jack from the midspan to the terminal (item 3 in the following figure).
3. Connect DC power lines from the LINE IN terminal (item 1 in the following figure) to main DC power. Ensure
that the power outlet is nearby and easily accessible.
Note: Connect the midspan unit to a weather-proof DC power source box that meets IP66 and IP67 ratings.
Label Description
1 LINE IN Power Input (12 VDC to 24 VDC)
2 DATA IN Data In to the Ethernet (network) switch
3 DATA & PWR OUT Data and power out to the Ethernet terminal
PD-9501-10GCO/DC
Installation of Cables
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 13

5. Troubleshooting
The following sections describe the troubleshooting procedures to address any problems encountered with the unit.
5.1 Preliminary Steps
If there is any problem, verify the following steps:
• Power is applied to the unit.
• No crossover Ethernet cable was used.
• Ethernet cable from network is connected to DATA IN port.
• Ethernet cable to PD is connected to DATA & PWR OUT port.
• Cable pairs are attached to their corresponding ports.
5.2 Troubleshooting Steps
The following table provides a problem and resolution sequence to assist in troubleshooting of minor operating
problems. If the following steps do not solve your problem, contact your local dealer for further assistance.
Table 5-1. Troubleshooting Steps
Problem Corrective Steps
Midspan does not power-up 1. Make sure that the power cord is properly connected.
2. Verify that the voltage at power inlet is between 12 VDC – 24 VDC.
3. Remove and reapply power to the device during power-up sequence.
PD does not operate 1. Verify that the port is enabled (midspan did not detect a PD).
2. Verify that the PD is designed for PoE operation.
3. Verify that you are using a standard Category 5/5e/6, straight-wired cable,
with four pairs according to data rate.
4. If an external power splitter is in use, replace it with a viable splitter.
5. Verify that the Data source is connected to the Data In port.
6. Verify that the PD is connected to the Data and Power Output port.
7. Verify that there is no short over any of the twisted-pair cables or over the
RJ45 connectors.
End device operates, but
there is no data link.
1. If an external power splitter is in use, replace it with a viable splitter.
2. Verify that for this link you are using a standard UTP/FTP Category 5/5e/6
straight (non-crossover) cabling, with all four pairs.
3. Verify that the Ethernet cable length is less than 100 meters from Ethernet
source to the remote terminal.
PD-9501-10GCO/DC
Troubleshooting
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 14

6. Specifications
The following sections list the unit specifications.
6.1 Environmental Specifications
Table 6-1. Environmental Specifications
Mode Temperature Humidity
Operating –40 °C to 65 °C
–40 °F to 149 °F
90% maximum (non-condensing)
Storage -40 °C to 85 °C
-40 °F to 185 °F
6.2 Electrical Specifications
Table 6-2. Electrical Specifications
Parameter Value
Input voltage 10.8 VDC–30 VDC
Input current 8A (maximum)
Available output power (maximum) 60W
Nominal output voltage 54 VDC
6.3 Interface
Table 6-3. Interface
Parameter Type
Input (Data In): Ethernet 10/100/1000Base-T RJ45 female socket
Output (DATA PWR OUT): Ethernet 10/100/1000
and 2.5Gig/5Gig/10Gig Base-T, plus 54 VDC
RJ45 female socket, with DC voltage on wire pairs: 7-8, 4-5
and 1-2, 3-6
DC Power In 2 Pins DC power in – Positive and Negative
PD-9501-10GCO/DC
Specifications
© 2022 Microchip Technology Inc.
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User Guide DS50003347A-page 15

7. Technical Support
If you encounter problems while installing or using this product, consult the Microchip technical support team through
the website or contact on the following number:
USA/Canada
Telephone: [phone]
Internet: www.microchip.com/support
PD-9501-10GCO/DC
Technical Support
© 2022 Microchip Technology Inc.
and its subsidiaries
User Guide DS50003347A-page 16

8. Revision History
Revision Date Description
A 09/2022 Initial Revision.
PD-9501-10GCO/DC
Revision History
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User Guide DS50003347A-page 17

The Microchip Website
Microchip provides online support via our website at www.microchip.com/. This website is used to make files and
information easily available to customers. Some of the content available includes:
•Product Support – Data sheets and errata, application notes and sample programs, design resources, user’s
guides and hardware support documents, latest software releases and archived software
•General Technical Support – Frequently Asked Questions (FAQs), technical support requests, online
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•Business of Microchip – Product selector and ordering guides, latest Microchip press releases, listing of
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Microchip’s product change notification service helps keep customers current on Microchip products. Subscribers will
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family or development tool of interest.
To register, go to www.microchip.com/pcn and follow the registration instructions.
Customer Support
Users of Microchip products can receive assistance through several channels:
• Distributor or Representative
• Local Sales Office
• Embedded Solutions Engineer (ESE)
• Technical Support
Customers should contact their distributor, representative or ESE for support. Local sales offices are also available to
help customers. A listing of sales offices and locations is included in this document.
Technical support is available through the website at: www.microchip.com/support
Microchip Devices Code Protection Feature
Note the following details of the code protection feature on Microchip devices:
• Microchip products meet the specifications contained in their particular Microchip Data Sheet.
• Microchip believes that its family of products is secure when used in the intended manner and under normal
conditions.
• There are dishonest and possibly illegal methods being used in attempts to breach the code protection features
of the Microchip devices. We believe that these methods require using the Microchip products in a manner
outside the operating specifications contained in Microchip’s Data Sheets. Attempts to breach these code
protection features, most likely, cannot be accomplished without violating Microchip’s intellectual property rights.
• Microchip is willing to work with any customer who is concerned about the integrity of its code.
• Neither Microchip nor any other semiconductor manufacturer can guarantee the security of its code. Code
protection does not mean that we are guaranteeing the product is “unbreakable.” Code protection is constantly
evolving. We at Microchip are committed to continuously improving the code protection features of our products.
Attempts to break Microchip’s code protection feature may be a violation of the Digital Millennium Copyright Act.
If such acts allow unauthorized access to your software or other copyrighted work, you may have a right to sue
for relief under that Act.
PD-9501-10GCO/DC
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User Guide DS50003347A-page 18

Legal Notice
Information contained in this publication is provided for the sole purpose of designing with and using Microchip
products. Information regarding device applications and the like is provided only for your convenience and may be
superseded by updates. It is your responsibility to ensure that your application meets with your specifications.
THIS INFORMATION IS PROVIDED BY MICROCHIP “AS IS”. MICROCHIP MAKES NO REPRESENTATIONS
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OR OTHERWISE, RELATED TO THE INFORMATION INCLUDING BUT NOT LIMITED TO ANY IMPLIED
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IN NO EVENT WILL MICROCHIP BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR
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SQTP is a service mark of Microchip Technology Incorporated in the U.S.A.
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GestIC is a registered trademark of Microchip Technology Germany II GmbH & Co. KG, a subsidiary of Microchip
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All other trademarks mentioned herein are property of their respective companies.
© 2022, Microchip Technology Incorporated, Printed in the U.S.A., All Rights Reserved.
ISBN: 978-1-6683-0576-8
PD-9501-10GCO/DC
© 2022 Microchip Technology Inc.
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User Guide DS50003347A-page 19

Quality Management System
For information regarding Microchip’s Quality Management Systems, please visit www.microchip.com/quality.
PD-9501-10GCO/DC
© 2022 Microchip Technology Inc.
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User Guide DS50003347A-page 20