Midco TCA203 User manual

TouchScreen User Guide
Technicolor TCA203 Android
Release 6.3 Maui
11/12/2014
1215

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©2006,2007,2008,2009,2010,2011,2012,2013,2014 Icontrol Networks, Inc., the Icontrol logo,
uControl, Inc. the uControl logo, OpenHome, and Converge and all other uControl products and
technology names are trademarks or registered trademarks of Icontrol Networks, Inc. All other products
or services menoned herein are trademarks of their respecve companies.
Revision History
Version Updates Date
6.3 Maui Updatd the secon: "Pairing Sensors and Devices" on page 44to change the
icon from Discovered to Discovering.
The funconality to expose a subscriber's home router to the Internet has
been removed. The "Expose Personal Router to Internet" opon in the
Advanced menu of the Sengs app has been removed. Removed secon
"Managing Connecvity between Your Home Devices and the Internet".
11/11/14
6.1 Kodiak Updates were made to the following secons regarding the new moon
capable cameras:
"Managing Cameras" on page 51
"Adding Cameras to the Security System" on page 55
Added a new secon: "Pairing Sensors and Devices" on page 44
6/17/14
TouchScreen User Guide

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Contents
Welcome to the TouchScreen 5
Understanding Security Network Components 5
Understanding the Security Zone Types 7
Understanding Alarms 8
Subscriber Portal 9
Using the TouchScreen10
Understanding the TouchScreen Controls 10
Understanding the Screen12
Security Status Header 13
System & Zone Trouble Header 14
Content Area 19
Configuring the TouchScreen21
Low Power Mode 22
Show Security Cameras and Live Video 23
Managing Your System Security 25
Understanding Arming Modes 25
Arm Away Mode 26
Arm Stay Mode 26
Arm Night Mode 27
Understanding Your Protecon Against Smash & Grab Aacks 27
Arming and Disarming the System 28
Arming the System from the TouchScreen28
Disarming the System & Understanding What Happens During an Alarm 30
To disarm the system from the TouchScreen: 32
Sending an Emergency Alarm 32
Tesng Your Alarms 33
Managing Connecvity Between the TouchScreen and the Central Monitoring Staons 36
Viewing Signal Strength 37
Tesng Your Connecvity 37
Managing the Passcodes in your Security System 38
Managing your Keypad Codes 38
Managing Your Secret Word 41
View Your Security AccountInformaon 43
Managing Devices 44
Pairing Sensors and Devices 44
Trip to Pair Devices 44
Non-Trip To Pair Devices 45
Unsupported Devices 46
Managing Sensors 47
Disable a Sensor 47
Viewing Your Zone Event History 49
Changing the Order that Security Zones are Listed in the TouchScreen51
Managing Cameras 51
Adding Cameras to the Security System 55
Door Locks 63
Using the Door Lock App 63

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Managing Door Locks 63
Adding Key Fobs to the Security System 67
Eding Key Fobs 70
Managing Environmental Devices 71
Using the Lights App 71
Managing Lights 72
Using the Thermostats App 76
Managing Thermostats 78
Managing Wi-Fi Repeaters 82
Maintaining & Configuring the TouchScreen Device 85
Reboot the TouchScreen85
Understanding and Configuring Screen Brightness & Screen Dimming 85
Configuring the Screensaver 87
Configuring the Tones and Volume Levels 88
Cleaning the TouchScreen Screen90
Viewing Technical Specificaons of Your TouchScreen90
Appendix A: TouchScreen Installaon and Maintenance 96
Installing the Technicolor TouchScreen96
Baery Requirements 100
Replacing the Baery 101
Recommendaons for Sensor Installaon and Placement 102
System Limitaons 104
Evacuaon Plan 105
Addional Emergency Preparaons 105
Appendix B: Wi-Fi Repeater Placement 107
Appendix C: Quick Reference Tables 108
TouchScreen User Guide

Welcome to the TouchScreen
5
Welcome to the TouchScreen
The purpose of this document is to explain how to do the following in the OpenHome Converge system:
Understand and operate the TouchScreen device
Arm and disarm your security system
Send a panic alarm
View system status and arm/disarm the system
Manage connecvity between the TouchScreen and the Central Monitoring Staons
Manage pass codes
Manage security zones
Manage emergency dispatch contact informaon
View history logs
View account informaon
Understanding Security Network Components
Your security network is made up of devices that consist of anything that communicates with the
TouchScreen, such as Door/Window sensors, lighng devices, thermostats, Panel Interface devices, key
pads, and key fobs. The TouchScreen communicates with sensors by radio frequency. Oponal cameras
communicate with the security network router wirelessly. The TouchScreen maintains communicaon
with the system servers through the Internet and by cellular.
The following graphic shows how the network is set up.
Figure 1: Security Network

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The following table describes the equipment that may be included with your security system.
Table 1: Security Network Components
Descripon
Security
Network Router
This is the hub of your security network. This device is installed
between your broadband modem and your home network
router.
TouchScreen The device used to interface with your security system.
Sensors Mulple types of sensors are available:
Doorway/window sensors monitor the opening and clos-
ing of potenal entry and exit points.
Moon detectors monitor movement within the
premises.
Carbon monoxide sensors trigger if carbon monoxide is
detected.
Flood sensors trigger if water comes in contact with the
sensor.
Glassbreak sensors trigger if a window is broken.
Smoke detectors trigger when smoke is detected.
Cameras Up to six cameras can be installed in your security system.
Cameras can be configured to take a series of pictures if a
parcular sensor is faulted.
Panel interface This device connects to a tradional home security system and
allows you to control its components from the TouchScreen.
Thermostats This device is used to remotely control the indoor temperature of
the premises.
Lights Light and appliance modules can be turned on and offfrom the
TouchScreen, the Subscriber Portal, or the mobile app.
Door Locks Electronic door locks can be locked and unlocked from the
TouchScreen, the Subscriber Portal, or the mobile app..
Wi-Fi Repeater This device extends the range of the security network router to
connect to devices that require Wi-Fi connecvity.
Siren Repeater This device is used to connect to sensors and devices that require
RF connecvity. It also funcons as a siren.
TouchScreen User Guide

Welcome to the TouchScreen
7
Understanding the Security Zone Types
Security zones are the sensors that detect movement and the opening and closing of doors and
windows. The sensors communicate wirelessly with your TouchScreen. Security zones are added to the
system and configured by your installer. You can enable and disable each security zone using the
Security app.
The following table describes the security zone types available.
Table 2: Security Zones
Security Zone Funcon Descripon Sensor Types
Entry/exit For doorways that are used to enter and exit the premises
and windows.
When the system is armed, faulng this type of sensor
starts an Entry Delay countdown rather than sending an
immediate alarm.
During Exit Delay, this zone can be repeatedly faulted.
Doorways can be configured to be entry/exit or non-
entry/exit.
Note: For more informaon on Entry/Exit delays, see
" Managing Your System Security" on page 25
Door/Window
Perimeter If faulted when the system is armed orduring an Entry/Exit
delay, an alarm is tripped.
Door/Window
sensor
Moon
detector
Glass break
detector
Interior Follower Monitors the internal living spaces of the premises and
triggers an immediate alarm if the system is armed in Away
mode.
Not armed when the system is in Armed Stay mode.
Moon
detector
Interior with Delay Provides an entry delay if the moon sensor is tripped
when the TouchScreen is armed. Entry Delay begins
whenever the moon sensor detects moon, regardless of
whether an entry/exit delay zone was tripped first.
Moon
detector
Interior Follower Arm
Night
Allows the use of a moon detector in Arm Night mode.
The alarm trips immediately if moon is detected. This
zone should be assigned to moon detectors that are
placed in areas of low traffic, such as acs, basements, and
garages.
Moon
Detector

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Security Zone Funcon Descripon Sensor Types
Interior Delay Arm Night Provides a delay equal to the entry delay when the
detector is tripped. This zone can be used in a high-traffic
area.
Moon
Detector
24-Hour Inform When this security zone is tripped, there is never an alarm.
However, an event is recorded in the history, and the
TouchScreen emits a configured sound.
Door/Window
sensor
Moon
detector
Glass break
detector
24-Hour Fire Generates an immediate fire alarm if triggered. Smoke alarm
Silent 24-Hour Usually assigned to a zone containing an emergency
buon. Sends a report to the central staon, but provides
no keypad display or sound.
Door/window
sensor
Audible 24-Hour Usually assigned to a zone containing an emergency
buon. Sends a report to the central staon and provides
an alarm sound at the keypad as well as an audible external
alarm.
Door/window
sensor
Trouble Day/Alarm Night Provides an instant alarm if faulted when armed in Alarm
Away mode.
Door/window
sensor
Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific amount of
me (default: 30 seconds) to enter your keypad code or an alarm will sound. If a valid keypad code is not
entered within a specificme of the audible alarm sounding, a message is sent to a central monitoring
staon. See "Disarming the System & Understanding What Happens During an Alarm" on page 30 for
more informaon.
The central monitoring staon will aempt to contact the persons listed on the account. When they
reach a person listed on the account, they will ask for the Secret Word to affirm whether a genuine
emergency is occurring. If no one on the list can be contacted, or if the person contacted gives the wrong
Secret Word, the central monitoring staon immediately dispatches police or other appropriate
emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor addional alarm events.
If a sensor is faulted too many mes resulng in alarms, no more alarms will be sent to central
monitoring for 48 hours or unl the security system is disarmed.
TouchScreen User Guide

Welcome to the TouchScreen
9
Subscriber Portal
The Subscriber Portal is a web-based tool that allows you to remotely connect to your security system.
You can access the Subscriber Portal from a PC or mobileInternet device. Many operaons that can be
done from the TouchScreen can also be performed from the Subscriber Portal. Some operaons such as
managing which apps are accessible from your TouchScreen can only be performed from the Subscriber
Portal.
Your installer has provided you with the URL address of the Subscriber Portal as well as a username and
password to access it.
See the Subscriber Portal User Guide for more informaon.

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Using the TouchScreen
The Technicolor TCA203 TouchScreen is the center of your home security system. This Android-powered
device allows you to perform acons such as arming and disarming your security system, monitoring the
status of your security sensors, and sending emergency alarms.
For detailed informaon about operang an Android device, refer to the Android documentaon
provided by Google.
Warning: The rechargeable baery that came with your TouchScreen is only available through your
service operator. If your baery needs to be replaced, contact your service operator to arrange for
replacement.
Understanding the TouchScreen Controls
The following diagrams shows the major components of the TouchScreen:
TouchScreen User Guide