Miele PWM 300 SmartBiz User manual

Operating and installation
Instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en-AU, NZ M.-Nr. 11 589 040

Contents
2
Caring for the environment .............................................................................. 5
Warning and Safety instructions...................................................................... 6
Operating the washing machine ...................................................................... 14
Control panel....................................................................................................... 14
How the control panel works .............................................................................. 15
Using for the first time ...................................................................................... 17
Washing environmentally and economically .................................................. 19
Detergent consumption....................................................................................... 19
1. Preparing the laundry.................................................................................... 20
2. Loading the washing machine ..................................................................... 21
3. Selecting the programme and settings....................................................... 22
4. Adding detergent........................................................................................... 23
5. Starting the programme - the end of the programme ............................... 27
Delay start .......................................................................................................... 28
Programme chart .............................................................................................. 29
Special features in the programme sequence................................................ 32
Spinning .............................................................................................................. 32
Anti-crease .......................................................................................................... 32
Changing the programme sequence............................................................... 33
Changing a programme....................................................................................... 33
Cancelling a programme ..................................................................................... 33
Adding or removing laundry ................................................................................ 33
Detergent ........................................................................................................... 34
The correct detergent.......................................................................................... 34
Cleaning and care ............................................................................................. 35
Cleaning the detergent dispenser drawer ........................................................... 35
Cleaning the external casing and fascia panel.................................................... 36
Cleaning the drum, suds container and drainage system................................... 36
Cleaning the filters in the water inlet ................................................................... 37

Contents
3
Problem solving guide ...................................................................................... 38
The programme does not start............................................................................ 38
Programme cancellations and fault messages ................................................... 39
 symbol in the time display ............................................................................ 40
Fault indicator light at the end of a programme .................................................. 40
An unsatisfactory wash result ............................................................................. 41
General problems with the washing machine ..................................................... 42
The door will not open......................................................................................... 43
Opening the door in the event of a blocked drain outlet and/or power cut ........ 44
After sales service............................................................................................. 46
Contact in case of fault ....................................................................................... 46
Optional accessories........................................................................................... 46
Installation.......................................................................................................... 47
Front view ............................................................................................................ 47
Rear view............................................................................................................. 48
Installation locations............................................................................................ 49
Installation notes ................................................................................................. 49
Transporting the washing machine to its installation site.................................... 50
Installation surface .............................................................................................. 51
Removing the transit bars ................................................................................... 51
Fitting the transit bars ......................................................................................... 53
Aligning the washing machine............................................................................. 54
Fixing bracket for plinth ................................................................................. 55
Installing under a continuous worktop ........................................................... 57
Water connection ................................................................................................ 58
Cold water connection .................................................................................. 58
Drainage .............................................................................................................. 59
Drain pump..................................................................................................... 59
Electrical connection ........................................................................................... 60
Technical data.................................................................................................... 61
Programmable functions .................................................................................. 62
Choosing and selecting programmable functions .............................................. 62
Editing and saving the programmable function .................................................. 63
Exiting the programming level............................................................................. 63
 End of programme tone................................................................................. 64
 Keypad tone................................................................................................... 64

Contents
4
 PIN code........................................................................................................ 64
 Control panel switch-off status .................................................................... 65
 Memory ........................................................................................................ 65
 Longer pre-wash Cottons ............................................................................ 65
 Reduce temperature..................................................................................... 66
 Maximum rinse level..................................................................................... 66
 Suds cooling ................................................................................................. 66
 Anti-crease ................................................................................................... 67
 Low water pressure...................................................................................... 67
 Backlight brightness dimmed ...................................................................... 67
 Welcome tone............................................................................................... 67

Caring for the environment
5
Disposal of the packing
material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.

Warning and Safety instructions
6
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety,
installation, use and maintenance of the appliance. This prevents
both personal injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
“Installation”, as well as in the “Warning and Safety instructions”.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
When instructing other people how to use the washing machine,
they must be made aware of these Warning and Safety
instructions.
Correct application
 The washing machine is only suitable for washing fabrics with a
care label stating that they are suitable for machine washing. Any
other applications may be dangerous. The manufacturer cannot be
held liable for damage resulting from incorrect or improper use or
operation of the machine.
 This washing machine must be used as described in the operating
instructions and must be checked on a regular basis to make sure it
is functioning correctly. Maintenance must be carried out when
necessary.

Warning and Safety instructions
7
 The washing machine is not suitable for outdoor use.
 This washing machine is intended for commercial use in small
businesses, care homes, sports clubs, hospitals and other similar
commercial environments. This machine may also be operated by
lay persons in public areas such as laundrettes, communal laundry
rooms or similar commercial environment.
 This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
 Young children must not be allowed to use this appliance.
 Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely.
They must be able to understand and recognise the possible
dangers caused by incorrect operation.
 Cleaning or maintenance on the washing machine may only be
carried out by older children under the supervision of an adult.
 Always supervise any children in the vicinity of the washing
machine. Never allow children to play with the washing machine.

Warning and Safety instructions
8
Technical safety
 Before installing and operating the washing machine, check it for
any visible exterior damage. Do not set up or use a damaged
washing machine.
 The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations.
It is most important that this basic safety requirement is present and
regularly tested and, when there is any doubt, the on-site wiring
system should be inspected by a qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
must only be carried out by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the
warranty.
 Do not make any alterations to the machine, unless authorised to
do so by Miele.
 In the event of a fault or for cleaning purposes, the washing
machine must be isolated from the electricity supply. It is only
completely isolated if:
- it is switched off at the wall socket and the plug is withdrawn, or
- the mains fuse is disconnected, or
- it is switched off at the mains circuit breaker.
For further information see “Installation - Electrical connection”.

Warning and Safety instructions
9
 If the electrical connection cable is faulty, it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
 The washing machine must be connected to the water supply
using the new hose set supplied with the appliance. Old hose sets
should not be re-used. Check the hose regularly for signs of wear.
Replace it in good time to avoid the risk of leaks and water damage.
 Faulty components must only be replaced by genuine Miele
original spare parts. Miele can only guarantee the safety standards of
the machine when Miele replacement parts are used.
 Do not connect the machine to the mains electricity supply by a
multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 The machine must not be installed and operated in mobile
locations (e.g. on a ship).
 Please observe the instructions in “Installation” and “Technical
data”.
 If the washing machine is equipped with a mains plug, it must be
easily accessible after installation so that the machine can be
disconnected from the electricity supply if necessary.
 If the appliance is hard wired, an on-site dual circuit breaker must
be accessible at all times in order to disconnect the washing
machine from the mains supply. The means of disconnection must
be incorporated in the fixed wiring in accordance with the wiring
rules.
 Reliable and safe operation of this washing machine is only
ensured if it has been connected to the mains electricity supply.
 The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.

Warning and Safety instructions
10
Correct use
 The maximum load is 7.0kg (dry laundry). See the “Programme
chart” for the maximum recommended loads for individual
programmes.
 Do not install your washing machine in a room where there is a
risk of frost. Frozen hoses may burst or split, and the reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the washing machine have been removed (see
“Installation and connection – Removing the transit bars”). During
spinning, transit bars which are still in place can cause damage to
both the machine and adjacent furniture or appliances.
 Turn off the tap if the machine is to be left for any length of time
(e.g. while on holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
 If the ventilation openings are in the base of the washing
machine, ensure that they are not obstructed by deep-pile carpet or
similar.
 Danger of flooding! If hooking the drain hose into a laundry
washtub, check that the water can drain away fast enough to
prevent the laundry tub from overflowing. Secure the drain hose
against slipping. The force of the water flowing out of the hose can
dislodge it.

Warning and Safety instructions
11
 Make sure that no foreign objects (e.g. nails, pins, coins, paper
clips) find their way into the machine with the laundry. Foreign
objects can damage components of the machine (e.g. suds
container, drum). Damaged components can, in turn, result in
damage to the laundry.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use special non-corrosive descaling agents and strictly
observe the instructions on the packaging. Special descaling agent
is available from your Miele dealer or from Miele. Strictly observe the
instructions for the packaging.
 For textiles that have been treated with solvent-based cleaning
agents, always check whether they can be washed in a washing
machine. To check whether this is possible, refer to safety notes,
information concerning the product's environmental compatibility,
and other information.
 Never use solvent-based detergents, e.g. those containing
benzine, in this washing machine. This may result in damage to
component parts and create toxic fumes. Risk of fire and explosion!
 Gasoline, petroleum, kerosene, paraffin, or any easily flammable
liquid must not be stored or used near the washing machine. Risk of
fire and explosion!
 Only use dyes suitable for use in a washing machine. Always
observe the manufacturer's instructions carefully.

Warning and Safety instructions
12
 Dye removers contain sulphur compounds which can cause
damage such as corrosion. Dye removers must not be used in the
washing machine.
 Avoid contact between stainless steel surfaces (front, lid, casing)
and liquid detergents or disinfecting agents which contain chlorine or
sodium hypochlorite. These agents can cause corrosion on stainless
steel. Aggressive vapours containing chlorine can also be corrosive.
Do not store open containers of these agents near the machine.
 Do not use a high-pressure cleaner or water jet to clean the
washing machine.
 It is particularly important to observe the manufacturer's
instructions when using a combination of cleaning agents and
special application products. Products must only be used for
applications approved by the manufacturer to avoid any material
damage or the occurrence of strong chemical reactions.
 If detergent has come into contact with the eyes, rinse out
immediately with plenty of lukewarm water. If detergent has
accidentally been ingested, seek medical advice immediately. People
with damaged or sensitive skin should avoid contact with detergent.
 When adding or removing laundry during the main wash, your skin
may come into contact with detergent, particularly if the detergent is
dispensed externally. Take care when placing your hands inside the
drum. If suds have come into contact with the skin, rinse off
immediately with lukewarm water.

Warning and Safety instructions
13
Accessories
 Only use original Miele accessories. If other parts are used,
warranty, performance and product liability claims will be invalidated.
 Miele tumble dryers and Miele washing machines can be installed
as a washer-dryer stack. This requires a Miele washer-dryer stacking
kit which can be purchased separately. Please ensure that the
washer-dryer stacking kit is suitable for your Miele tumble dryer and
your Miele washing machine.
 If installing the machine on a Miele plinth (available as an optional
accessory), please make sure you order the correct one for this
washing machine.
 Miele will guarantee to supply functional spare parts for 15years
following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
14
Control panel
aControl panel
bSensor controls – temperature
for selecting the temperature
cSensor controls – spin speed
for selecting the spin speed
dPre-wash sensor control
eIndicator lights   
light up when necessary
fSensor controls – CapDosing
gTime display
for the programme running time
hSensor controls  
for the Delay start function
iStart/Add laundry sensor
starts the selected programme and
allows you to add laundry
jOptical interface
for service technicians
kProgramme selector
for selecting programmes and for
switching off the appliance
The washing machine is switched on
when you select a programme and
switched off by turning the
programme selector to the
position.

Operating the washing machine
15
How the control panel works
The,,,,andsensors
react to fingertip contact. Selection is
possible as long as the respective
sensor is illuminated.
If a sensor is brightly lit, this means it is
currently selected.
If a sensor is dimly lit, this means it can
be selected.
andsensors for temperature
and spin speed
After selecting a wash programme with
the programme selector, the
recommended temperature (in °C) and
spin speed (in rpm) light up brightly.
Selectable temperatures and spin
speeds light up dimly.
 Pre-wash sensor control
You can supplement certain wash
programmes with a pre-wash.
If a pre-wash can be selected for the
wash programme, the Pre-wash sensor
lights up dimly.
 Indicator lights
-
lights up if there are faults with the
water inlet and drainage.
-
lights up if excess detergent was
used.
-
lights up as a reminder about hygiene
information.
-
lights up when the door of the
washing machine is locked.
 Sensor controls – CapDosing
The CapDosing sensors are used for
activating cap dosing.
-
Fabric care (e.g. fabric softener,
proofing agent)
-
Additives (e.g. detergent enhancers)
-
Detergent (for the main wash only)

Operating the washing machine
16
 Time display
After the programme has started, the
programme duration will appear in the
display in hours and minutes.
When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.
 Sensor controls  
-
After touching the sensor, a later
start time for the programme (Delay
start) can be selected. Once
selected,  lights up brightly.
- 
The duration of the Delay start period
is selected by touching the  or
sensor.
The Delay start time selected will
appear in the time display.
After the programme has started, the
Delay start time will begin to count
down.
Once the Delay start time has elapsed,
the programme begins. The estimated
programme duration appears on the
time display.
 Start/Add laundry sensor
- The programme can be started as
soon as the sensor is flashing on and
off. Touching the Start/Add laundry
sensor starts the selected
programme. The sensor lights up
constantly.
- Once the programme has been
started, touching the Start/Add
laundry sensor allows you to add
laundry.

Using for the first time
17
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
Please observe the instructions in
“Installation and connection”.
Removing the protective foil
and stickers
Remove:
- the protective foil from the door
- any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Emptying the drum
A swivel elbow for the drain hose and/
or assembly material may be stored in
the drum.
Pull open the door.
Remove the swivel elbow and
assembly material.
Shut the door with a gentle swing.
This washing machine has undergone
a complete functional test at the
factory. Some residual water will
therefore remain in the drum from this
process.

Using for the first time
18
Running the first wash
programme
For safety reasons, spinning is not
possible until the machine has been
prepared for use for the first time. To
activate the spinning function, you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
Turn on the tap.
Turn the programme selector
toCottons.
The washing machine is now switched
on and the temperature 60°C lights up
on the control panel.
Touch the Start/Add laundry sensor.
The programme will start and the
symbol lights up on the control panel.
After 10minutes, the indicators dim
and the Start/Add laundrysensor
starts flashing.
At the end of the programme, the anti-
crease function is switched on. The
symbol lights up on the control
panel; : appears in the time display.
Touch the Start/Add laundry sensor.
The door will unlock.
Reach under the door grip and pull
the door open.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open
door is also a danger to pets and
children.
When the programme has ended,
turn the programme selector to.
The washing machine is switched off
and is now ready for use.

Washing environmentally and economically
19
Energy and water consumption
- Use the maximum load size for the
current programme. The energy and
water consumption will then be the
lowest in relation to the size of the
load.
- Programmes that are more efficient
with regard to energy and water
consumption generally have a longer
programme running time. By
extending the programme running
time, the wash temperature that is
actually reached can be reduced
while still providing the same wash
results.
For example, the ECO40-60
programme has a longer running time
than the Cottons40°C or 60°C
programme. The ECO40-60
programme, however, is more
efficient in terms of energy and water
consumption.
- Use the Express programme for
small, lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
- To maintain the hygiene of the
machine, carry out a hot wash (above
60°C) at regular intervals. The 
indicator will come on to remind you
to carry out a hot wash.
Detergent consumption
- Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
- Adjust the dosage to the degree of
soiling of the laundry.
- Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).
Information about subsequent
tumble drying
The spin speed selected affects the
residual moisture in the laundry and the
sound emissions of the washing
machine.
The higher the spin speed, the lower
the residual moisture in the laundry.
However, the sound emissions of the
washing machine will increase.
Select the highest possible spin speed
for the wash programme to save energy
in the subsequent tumble dryer cycle.

1. Preparing the laundry
20
Emptying all pockets
Empty all pockets.
Damage due to foreign objects.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause damage
to garments and to components in
the machine.
Check the laundry before washing
and remove any foreign objects.
Sorting the laundry
Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Pre-treating stains
Clean badly soiled areas and stains
on the textiles before washing.
Spillages should be carefully dabbed
off using a soft, colourfast cloth.
Damage due to solvent-based
cleaning agents.
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) do not come into contact
with cleaning agent.
Risk of explosion due to solvent-
based cleaning agents.
If solvent-based cleaning agents are
used, an explosive mixture can form.
Never use solvent-based cleaning
agents in the washing machine.
General tips
- Do not wash any items in this
machine which are specified by the
manufacturer as not washable on
the care label ( symbol).
- Curtains: Remove lead weights first
or place in a laundry bag.
- Remove or sew in any loose
underwiring in bras or shirt collar
stiffeners.
- Turn garments inside out, if
recommended by the manufacturer.
- Close any zips and Velcro fasteners
before washing.
- Fasten duvet covers and pillow cases
to prevent small items from being
rolled up inside them.
- Please refer to the Programme chart
for more tips.